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ShareFile vs SharePoint comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.5
ShareFile boosted productivity, streamlined file management, improved collaboration, enhanced security, and delivered significant cost savings with measurable financial benefits.
Sentiment score
5.1
SharePoint reduces costs by improving efficiency and document management, offering better control and collaboration with initial training recommended.
 

Customer Service

Sentiment score
6.6
ShareFile's customer service is helpful and responsive but has declined recently; critical issues are promptly escalated and resolved.
Sentiment score
5.6
SharePoint support quality varies; some rely on external teams for better service due to complications and infrastructure differences.
There is a lack of detailed and timely responses, and support is not always transparent with the solutions.
The quality of Microsoft's technical support is very high.
It's also difficult sometimes to get the right information because we speak at first to a generalist and they have to go to a specialist.
 

Scalability Issues

Sentiment score
7.5
ShareFile offers scalable storage solutions for SMBs to enterprises, supporting up to 20 terabytes, suitable for diverse cloud storage needs.
Sentiment score
6.5
SharePoint is highly scalable and adaptable, supporting various user scales; proper setup and planning mitigate storage challenges.
Making it easy to scale from a load-balancing and infrastructure perspective.
SharePoint is massively scalable and I would rate it as 8.5 out of ten.
SharePoint allows multiple teams to work at the same time, making it adaptable for large data volumes.
 

Stability Issues

Sentiment score
8.6
ShareFile is praised for its stability, reliability, performance without bugs, easy setup, and seamless integration with Outlook.
Sentiment score
7.5
SharePoint is generally stable and reliable, though users may encounter performance issues and support challenges with larger data volumes.
The stability of SharePoint is high; it is quite stable and resilient.
Everything runs smoothly, and I have no problems with its stability.
SharePoint is a stable product.
 

Room For Improvement

Users want lower costs, better security features, platform integration, improved UI, and more email service compatibility for ShareFile.
SharePoint users seek improved usability, document management, customization, and training, facing challenges with setup, updates, and licensing.
Microsoft forces users to upgrade their license to access proper auditing information, which is essential and should be included in any license.
The rights management aspect can be particularly challenging, which may affect the overall user-friendliness of the product.
Expansion of scalability is needed, specifically the threshold limits for site items should be increased beyond the current 5,000 items.
 

Setup Cost

<p>ShareFile's pricing ranges from $16 to $125 per user/month, featuring customizable options and advanced features for various business needs.</p>
SharePoint pricing varies by business needs, with cloud options for small businesses and complex licensing for larger enterprises.
Unlike Drupal, all necessary applications are included in the Microsoft license, making it cost-effective.
Microsoft offers bundled pricing for Office, SharePoint, and Exchange, making it cost-effective.
Enterprise licensing is generally cost-effective compared to individual purchases.
 

Valuable Features

ShareFile offers ease of use, robust security, seamless access, and reliable performance with features like multi-factor authentication and encryption.
SharePoint boosts productivity with collaboration, document management, Office integration, and automation, benefiting large enterprises through adaptability and powerful features.
Additionally, SharePoint acts as a version control system, allowing easy recovery of past document versions.
Its rights management capabilities and ability to restrict access to certain people are also very useful.
The most valuable feature of SharePoint is the ability to collaborate on documents without having multiple versions.
 

Categories and Ranking

ShareFile
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
11
Ranking in other categories
eSignature (Electronic Signature) (4th), Content Collaboration Platforms (7th), Cloud Data Exchange Services (3rd)
SharePoint
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
164
Ranking in other categories
Enterprise Content Management (1st), Web Content Management (1st), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
 

Mindshare comparison

While both are Knowledge Management solutions, they serve different purposes. ShareFile is designed for Cloud Data Exchange Services and holds a mindshare of 2.3%.
SharePoint, on the other hand, focuses on Enterprise Content Management, holds 14.3% mindshare, down 18.6% since last year.
Cloud Data Exchange Services Market Share Distribution
ProductMarket Share (%)
ShareFile2.3%
AWS Data Exchange43.8%
Microsoft Azure Data Share40.8%
Other13.100000000000009%
Cloud Data Exchange Services
Enterprise Content Management Market Share Distribution
ProductMarket Share (%)
SharePoint14.3%
OpenText Documentum Content Management9.8%
OpenText Content Management9.7%
Other66.2%
Enterprise Content Management
 

Featured Reviews

David Donaldson - PeerSpot reviewer
Flexible plans, stable, and scalable
I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.
AnjneyBhardwaj - PeerSpot reviewer
Collaboration has improved through simplified document access and controlled sharing
SharePoint is definitely used to keep a record of our files and data. The capability is quite good because it is time-saving. I have used it only four or five times, but it has been very helpful to keep all my information in a consolidated manner. The search feature is one of the most beneficial factors that we use to filter out the latest data or the latest file as per our convenience and use case. When you have a large repository, this feature is particularly valuable. Role-based access control has been helpful while developing the knowledge platform. The roles were defined clearly, which made it easy for the four or five of us to work simultaneously and collaborate on our project in a similar manner.
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Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Legal Firm
10%
Manufacturing Company
8%
Construction Company
6%
Government
13%
Computer Software Company
9%
Financial Services Firm
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise3
By reviewers
Company SizeCount
Small Business79
Midsize Enterprise38
Large Enterprise81
 

Questions from the Community

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Earn 20 points
What is your experience regarding pricing and costs for SharePoint?
As SharePoint is part of the Microsoft 365 suite, the pricing is acceptable.
What needs improvement with SharePoint?
Not with SharePoint specifically, but overall with the software or tools from Microsoft, I think there are areas that need improvement. It's very difficult to understand the objective. There are so...
 

Also Known As

Citrix RightSignature, Citrix ShareFile
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.