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Dropbox Business - Enterprise vs Google Drive Enterprise vs ShareFile comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
Dropbox Business - Enterprise users experienced mixed ROI outcomes, valuing features and accessibility, but had cost-benefit uncertainties.
Sentiment score
7.4
Google Drive Enterprise boosts productivity, security, and collaboration, enhancing file access and organizational efficiency across devices.
Sentiment score
8.5
ShareFile boosted productivity, streamlined file management, improved collaboration, enhanced security, and delivered significant cost savings with measurable financial benefits.
 

Customer Service

Sentiment score
2.7
Dropbox Business offers responsive 24-hour support, an intuitive interface, but some users report slow responses or difficulty reaching assistance.
Sentiment score
3.8
Google Drive Enterprise users rarely need support due to its stability, but praise responsive service when complex issues arise.
Sentiment score
6.6
ShareFile's customer service is helpful and responsive but has declined recently; critical issues are promptly escalated and resolved.
Dropbox offers 24-hour support, both through chat and limited hour calls.
We provide the support ourselves and do not have any support straight from Dropbox.
 

Scalability Issues

Sentiment score
7.2
Dropbox Business - Enterprise is scalable, accommodating larger companies' needs with flexible storage plans and adaptable subscription levels.
Sentiment score
7.7
Google Drive Enterprise is praised for its adaptability and scalability, though some mention daily upload limits.
Sentiment score
7.5
ShareFile offers scalable storage solutions for SMBs to enterprises, supporting up to 20 terabytes, suitable for diverse cloud storage needs.
 

Stability Issues

Sentiment score
8.1
Dropbox Business - Enterprise is highly stable, with occasional syncing issues and internet-dependent performance causing minor user concerns.
Sentiment score
8.3
Google Drive Enterprise is praised for its stability, with high user ratings and minimal issues related to external factors.
Sentiment score
8.6
ShareFile is praised for its stability, reliability, performance without bugs, easy setup, and seamless integration with Outlook.
 

Room For Improvement

Dropbox Business Enterprise requires enhanced file sharing, security, integration, collaboration, usability, and pricing features for improved user experience.
Google Drive Enterprise needs enhanced security, improved interface, better non-Google integration, increased storage, and advanced Microsoft collaboration.
Users want lower costs, better security features, platform integration, improved UI, and more email service compatibility for ShareFile.
Sharing documents with other people in the same division or department and being able to work without downloading the file would be ideal.
One area of improvement would be to allow multiple users to edit a file simultaneously and see edits in real time, similar to OneDrive.
I am not aware of the security level it provides, and I would not recommend it for enterprise or company use due to these security concerns.
 

Setup Cost

Dropbox Business - Enterprise offers flexible subscriptions, appreciated for affordability, though some find it slightly expensive compared to alternatives.
Google Drive Enterprise offers varied pricing, seen as affordable by some, with value in bundled Google services despite competition.
<p>ShareFile's pricing ranges from $16 to $125 per user/month, featuring customizable options and advanced features for various business needs.</p>
I am familiar with the pricing, setup costs, and licensing costs of Google Drive Enterprise, and I find it cost-effective.
 

Valuable Features

Dropbox Business - Enterprise excels in usability, security, scalability, and integration, supporting enterprise collaboration across devices and platforms.
Google Drive Enterprise provides seamless storage, collaboration, and security, offering flexible access and integration with Google services for efficient document management.
ShareFile offers ease of use, robust security, seamless access, and reliable performance with features like multi-factor authentication and encryption.
It also features an admin console where we can easily manage users, see which user has access to which content, and how much space they are consuming.
The integration of various office tools allows for making and sharing documents easily.
The collaboration aspects between teams and within team members are the most beneficial features.
 

Mindshare comparison

As of October 2025, in the Content Collaboration Platforms category, the mindshare of Dropbox Business - Enterprise is 10.1%, up from 10.0% compared to the previous year. The mindshare of Google Drive Enterprise is 3.2%, up from 3.2% compared to the previous year. The mindshare of ShareFile is 8.0%, down from 8.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Market Share Distribution
ProductMarket Share (%)
Dropbox Business - Enterprise10.1%
ShareFile8.0%
Google Drive Enterprise3.2%
Other78.7%
Content Collaboration Platforms
 

Featured Reviews

Edgar  Paez - PeerSpot reviewer
Work from anywhere and backup easily while being practical
I recommend Dropbox, yet not for all of the features it has. I am a basic user. In a personal mode, we have about 100 employees, and maybe 20 of them use Dropbox as a personal backup system. ShareFile is more secure than Dropbox. Five years ago, ShareFile was qualified as having better security control, access privilege management, and version control recovery, among many features that we were using for private documentation. Overall, I would rate Dropbox an eight out of ten.
AshwinMor - PeerSpot reviewer
Offers the most simplest and easiest UI to use
I would not like many changes in the tool, but I think the 15 GB space provided by Google Drive Enterprise needs to be increased to around 25 five GB, as it would be really helpful for users. These days, the resolution of pictures and everything else has been increased. If you take a picture from an iPhone, it could easily be of around seven to eight GB. Photos are memories that one would want to keep or store properly. I believe that it is not possible to save a lot of photos in Google Drive Enterprise since it only provides 15 GB to users. The product does not offer a bit more storage space for users, which makes it an area that needs to be considered for improvement.
David Donaldson - PeerSpot reviewer
Flexible plans, stable, and scalable
I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.
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Top Industries

By visitors reading reviews
Construction Company
9%
Performing Arts
9%
Financial Services Firm
8%
Computer Software Company
7%
Performing Arts
13%
Computer Software Company
12%
Government
8%
Financial Services Firm
7%
Computer Software Company
13%
Legal Firm
11%
Manufacturing Company
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise19
Large Enterprise31
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise15
Large Enterprise28
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What do you like most about Dropbox?
For me, the biggest thing is version history. I can easily go back and view older versions.
What needs improvement with Dropbox?
One area of improvement would be to allow multiple users to edit a file simultaneously and see edits in real time, si...
What do you like most about Google Drive Enterprise?
With Google Drive Enterprise, multiple people can edit a document, and you can open it as Google Docs.
What is your experience regarding pricing and costs for Google Drive Enterprise?
I am familiar with the pricing, setup costs, and licensing costs of Google Drive Enterprise, and I find it cost-effec...
What needs improvement with Google Drive Enterprise?
There is room for improvement in Google Drive Enterprise.
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Also Known As

No data available
Drive Enterprise, Google Drive
Citrix RightSignature, Citrix ShareFile
 

Overview

 

Sample Customers

Vita Coco, BCBGMAXAZRIA Group, Centric Project, Kayak, FourSquare, Asana, Huge Adversting , USA Gymnastics, Appen, Valliant, Radio Lab
Journal Communications
SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog
Find out what your peers are saying about Microsoft, Dropbox, Google and others in Content Collaboration Platforms. Updated: September 2025.
868,654 professionals have used our research since 2012.