Citrix Endpoint Management vs NinjaOne comparison

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25,420 views|17,386 comparisons
91% willing to recommend
Citrix Logo
1,647 views|1,118 comparisons
88% willing to recommend
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92% willing to recommend
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Executive Summary

We performed a comparison between Citrix Endpoint Management and NinjaOne based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, VMware, ManageEngine and others in Unified Endpoint Management (UEM).
To learn more, read our detailed Unified Endpoint Management (UEM) Report (Updated: May 2024).
771,212 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The ability to wipe data from and reset devices is one of the most important and valuable features. If a device is reported stolen, we can freeze it or wipe the data from it, preventing data leakage.""The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution.""I like the group policy management feature, which performs application monitoring and device enrollment.""It's easy to manage.""I believe that the solution is actually in Gartner's top quadrant at the moment for mobile device management.""It is a helpful tool to manage BYOD policies.""Configuration profiles, remediation, scripts, and auto-pilot features are very good.""Stable solution at a good price."

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"The product is capable of acting in many different ways to help secure architecture.""The MAM applications of the product are great.""A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud.""One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to end-user devices. This ensures data protection and compliance with corporate policies.""ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users.""We have seen improvements in compliance management on the devices."

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"The most valuable feature we have found currently is probably patch management.""We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues.""The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on.""It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently.""NinjaOne's best feature is its monitoring.""It just works as advertised and serves the purpose for which we got it.""NinjaOne has a feature where we can create custom scripts that we can run on devices remotely.""The most important aspect of this tool is the security it provides our company."

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Cons
"The reporting could be improved, as it's pretty poor compared to other products of this type.""Reporting needs improvement.""What would make this product better is adding more security policies and features in the next upgrade.""The solution could improve its flexibility.""The reporting is subpar. That's the only issue we have with Intune. We use another solution for that purpose.""Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area.""No option to do end-to-en macOS management. Slow implementation of policies.""There can be delays in the deployment of new policies."

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"Support for inventory management of Apple devices should be added.""Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges.""Citrix often depends on other services like backend data centers, network security, and application firewalls. Issues in these areas can be misinterpreted as Citrix issues by users.""The tool’s battery usage was high.""Requires integrating with ABM before enabling some of the features."

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"NinjaOne's reporting module is cumbersome.""The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10.""The ticketing system in NinjaOne is not the best.""NinjaOne's pricing and user interface needs improvement.""I would like to see more scripts for PowerShell commands.""NinjaOne's dashboard could be easier to use.""The remote connectivity could be better. It works most of the time, but sometimes, there are issues.""It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."

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Pricing and Cost Advice
  • "Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
  • "There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
  • "Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
  • "The purchase of the product was handled by someone else."
  • "I have no comment on pricing of the solution."
  • "The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
  • "For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
  • "The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
  • More Microsoft Intune Pricing and Cost Advice →

  • "The licensing costs vary depending on the customer and the licensing model. We have three main types: per-user, subscription, and concurrent user licenses, plus a user-based model."
  • More Citrix Endpoint Management Pricing and Cost Advice →

  • "We got a pretty good deal. It was fairly affordable."
  • "Its pricing is great."
  • "NinjaRMM uses a subscription model."
  • "We currently pay $1.20 per device on a monthly basis."
  • "It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
  • "The pricing is reasonable and cheaper than ConnectWise."
  • "NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
  • "I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
  • More NinjaOne Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it… more »
    Top Answer:Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of… more »
    Top Answer: Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also… more »
    Top Answer:One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to… more »
    Top Answer:The product has matured significantly over the last five to six years, presenting few drawbacks. However, Citrix often… more »
    Top Answer:Citrix Endpoint Management offers a unified endpoint management solution, allowing central management of a diverse range… more »
    Top Answer:NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.
    Top Answer:The product's pricing depends on the number of PCs or devices.
    Top Answer:NinjaOne's pricing and user interface needs improvement.
    Comparisons
    Also Known As
    Intune, MS Intune, Microsoft Endpoint Manager
    MobileManager, Zenprise, XenMobile
    Learn More
    Overview

    Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

    In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

    Microsoft Intune Device Management Key Features

    With Microsoft Intune Device Management you can:

    • Ensure devices and apps are compliant with your security requirements.
    • Rapidly deploy and authenticate apps on all company devices.
    • Remotely access devices to troubleshoot issues or to remove data from them.
    • Generate reports for all devices in the system.
    • Monitor the way users access and share information to protect company information.
    • Set rules and configure settings on personal and organization-owned devices to access data and networks.
    • Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

    Mobile Application Management

    Mobile application management in Intune is designed to protect your organization’s data at the application level.

    With Microsoft Intune Application Management you can:

    • Configure apps to run with specific settings enabled.
    • Update existing apps that are already on the device.
    • See reports on which apps are used and monitor their usage.
    • Selectively wipe organization data from apps.
    • Add mobile apps to user groups and devices.

    As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

    Reviews from Real Users

    Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

    A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

    The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

    XenMobile is a comprehensive solution to manage mobile apps, data and devices, available both on-premises and in the cloud. Users have single-click access to all of their apps from a unified corporate app store and IT can easily configure, secure and support mobile devices. With XenMobile technology, IT can meet their compliance and control needs while giving users the freedom to experience work and life their way.

    Introducing NinjaOne, the ultimate all-in-one solution for modern ninjas. This innovative product combines cutting-edge technology with sleek design to enhance your ninja skills like never before. With its lightweight and compact form factor, NinjaOne is perfect for stealthy missions and quick maneuvers. 

    Equipped with state-of-the-art sensors and advanced AI capabilities, it offers real-time tracking, precise motion detection, and intelligent analysis of your surroundings. The high-resolution display provides crystal-clear visuals, ensuring optimal visibility even in low-light conditions. 

    NinjaOne also features a built-in communication system, allowing seamless coordination with your team members. Its long-lasting battery ensures uninterrupted usage during extended missions. 

    Whether you're a seasoned ninja or just starting your training, NinjaOne is the ultimate companion to elevate your skills to new heights.

    Sample Customers
    Mitchells and Buzzers, Callaway
    Miami Marlins, Exelon, Louisville Gas and Electric Company and Kentucky Utilities Company (LG&E and KU), Flex, Chevron Phillips Chemical Company
    Status Pros, Mitchell and Company
    Top Industries
    REVIEWERS
    Financial Services Firm19%
    Computer Software Company18%
    Comms Service Provider10%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Educational Organization23%
    Computer Software Company12%
    Government7%
    Financial Services Firm7%
    VISITORS READING REVIEWS
    Educational Organization52%
    Computer Software Company8%
    Government5%
    Financial Services Firm5%
    REVIEWERS
    University18%
    Educational Organization18%
    Religious Institution9%
    Computer Software Company9%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government6%
    University6%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise14%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise33%
    Large Enterprise47%
    REVIEWERS
    Small Business40%
    Midsize Enterprise20%
    Large Enterprise40%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise59%
    Large Enterprise31%
    REVIEWERS
    Small Business87%
    Midsize Enterprise13%
    VISITORS READING REVIEWS
    Small Business38%
    Midsize Enterprise21%
    Large Enterprise41%
    Buyer's Guide
    Unified Endpoint Management (UEM)
    May 2024
    Find out what your peers are saying about Microsoft, VMware, ManageEngine and others in Unified Endpoint Management (UEM). Updated: May 2024.
    771,212 professionals have used our research since 2012.

    Citrix Endpoint Management is ranked 6th in Unified Endpoint Management (UEM) with 10 reviews while NinjaOne doesn't meet the minimum requirements to be ranked in Unified Endpoint Management (UEM) with 14 reviews. Citrix Endpoint Management is rated 8.2, while NinjaOne is rated 8.0. The top reviewer of Citrix Endpoint Management writes "Offers flexible application management that allows secure delivery of applications to endpoints, enabling users to operate applications on the go". On the other hand, the top reviewer of NinjaOne writes "A tool that helps with a lot of configurations and creates automation processes that work perfectly". Citrix Endpoint Management is most compared with VMware Workspace ONE, MOBI, ManageEngine Endpoint Central, Cisco Meraki Systems Manager (MDM+EMM) and Ivanti Endpoint Manager, whereas NinjaOne is most compared with Atera, N-able N-central, Microsoft Configuration Manager, LogMeIn Central and ConnectWise Automate.

    See our list of best Unified Endpoint Management (UEM) vendors.

    We monitor all Unified Endpoint Management (UEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.