We performed a comparison between Citrix Endpoint Management and NinjaOne based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, VMware, ManageEngine and others in Unified Endpoint Management (UEM)."The ability to wipe data from and reset devices is one of the most important and valuable features. If a device is reported stolen, we can freeze it or wipe the data from it, preventing data leakage."
"The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution."
"I like the group policy management feature, which performs application monitoring and device enrollment."
"It's easy to manage."
"I believe that the solution is actually in Gartner's top quadrant at the moment for mobile device management."
"It is a helpful tool to manage BYOD policies."
"Configuration profiles, remediation, scripts, and auto-pilot features are very good."
"Stable solution at a good price."
"The product is capable of acting in many different ways to help secure architecture."
"The MAM applications of the product are great."
"A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud."
"One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to end-user devices. This ensures data protection and compliance with corporate policies."
"ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users."
"We have seen improvements in compliance management on the devices."
"The most valuable feature we have found currently is probably patch management."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."
"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."
"NinjaOne's best feature is its monitoring."
"It just works as advertised and serves the purpose for which we got it."
"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."
"The most important aspect of this tool is the security it provides our company."
"The reporting could be improved, as it's pretty poor compared to other products of this type."
"Reporting needs improvement."
"What would make this product better is adding more security policies and features in the next upgrade."
"The solution could improve its flexibility."
"The reporting is subpar. That's the only issue we have with Intune. We use another solution for that purpose."
"Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area."
"No option to do end-to-en macOS management. Slow implementation of policies."
"There can be delays in the deployment of new policies."
"Support for inventory management of Apple devices should be added."
"Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges."
"Citrix often depends on other services like backend data centers, network security, and application firewalls. Issues in these areas can be misinterpreted as Citrix issues by users."
"The tool’s battery usage was high."
"Requires integrating with ABM before enabling some of the features."
"NinjaOne's reporting module is cumbersome."
"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."
"The ticketing system in NinjaOne is not the best."
"NinjaOne's pricing and user interface needs improvement."
"I would like to see more scripts for PowerShell commands."
"NinjaOne's dashboard could be easier to use."
"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."
"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."
Citrix Endpoint Management is ranked 6th in Unified Endpoint Management (UEM) with 10 reviews while NinjaOne doesn't meet the minimum requirements to be ranked in Unified Endpoint Management (UEM) with 14 reviews. Citrix Endpoint Management is rated 8.2, while NinjaOne is rated 8.0. The top reviewer of Citrix Endpoint Management writes "Offers flexible application management that allows secure delivery of applications to endpoints, enabling users to operate applications on the go". On the other hand, the top reviewer of NinjaOne writes "A tool that helps with a lot of configurations and creates automation processes that work perfectly". Citrix Endpoint Management is most compared with VMware Workspace ONE, MOBI, ManageEngine Endpoint Central, Cisco Meraki Systems Manager (MDM+EMM) and Ivanti Endpoint Manager, whereas NinjaOne is most compared with Atera, N-able N-central, Microsoft Configuration Manager, LogMeIn Central and ConnectWise Automate.
See our list of best Unified Endpoint Management (UEM) vendors.
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