Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs VMware Horizon comparison

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Executive Summary

We performed a comparison between Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and VMware Horizon based on real PeerSpot user reviews.

Find out in this report how the two Virtual Desktop Infrastructure (VDI) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"For the most part, overall stability is what you would expect.""It provides all of the features required for the protection of data. For example, we don't want to allow any copy/paste of data to an outside environment, and we are able to restrict the VDI to not allow any data transfer from the VDI to the local laptop's hard drives. That is one of the greatest advantages the solution provides.""You can connect to any printer, and from anywhere you can print documents using a compressed channel. It is easy and the bandwidth is very low.""XenApp is a fast, secure and reliable solution for remote connections that is completely different than and superior to older Windows solutions.""Citrix DaaS’s most valuable feature is the virtualization of applications and desktops.""It is user-friendly and easy to use.""The most valuable feature is how secure the solution is.""This is a very stable solution which you can feel confident using."

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"It is a stable solution. It is wonderful for multi-user environments, and it supports different virtual machines and operating systems. You can go for any kind of virtual machine. It has many features, especially for a call center. You don't have the issue of computers going down from time to time. You just need to copy the virtual machine to deploy it. You also don't need many people to maintain computers. With Horizon 7, you just need one or two people.""The most valuable features of the solution stem from the fact that it is easy to set it up, and the user experience it provides is just like a normal desktop.""I appreciate the ability to have a more centralized environment.""Horizon 7's most valuable feature is the unified endpoint management.""Horizon 7 is scalable - we can add more machines or servers easily.""VMware offers a friendly environment, and it's easy to provide the user with the package. It is a bundled solution that is readily deployable. The advantage lies in its simplicity, it requires minimal expertise.""The most valuable features of VMware Horizon in our education organization are its Graphics Virtualization Unit (GVU) integration.""The most valuable feature of VMware Horizon 7 is its ease of use."

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Cons
"The initial setup has room for improvement.""The sales team does not focus on client needs but instead focuses on selling higher-priced items.""Where improvement could be driven is in terms of clarity as to the functionality of some of the solutions. If you go back to the older Citrix Xen products that we had, we understood those really well. As we've come into the new workstation premium suite, there is a lot of additional functionality that we perhaps have not yet fully exploited. It is not because we can't, but simply because we don't yet understand the depth of functionality that's offered.""Their customer support can be improved a lot as it lacks a lot of knowledgeable help.""Citrix has to support all of the hypervisors including KVM and OpenStack KVM.""Citrix should consolidate the multiple tools currently required into a single platform.""Citrix's functionality depends on you having access to Microsoft Azure. Microsoft offers a broad range of features and solutions. Overall, it may make sense for some users to move all their services to Microsoft services.""Licensing service installation and configuration was the biggest challenge for all Citrix solutions, but now they have fixed a lot of issues."

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"The solution has a lot of issues and bugs.""I would like to see seamless integration with the cloud because right now, the dependency is on the cloud providers.""VMware Horizon 7 could improve by supporting the active-active data center. At this time we are only deploying it in the production environment. Our customer is considered to deploy the VMware Horizon 7 to a secondary data center, but we found out that it cannot fully support the user in the deployment in the active-active data center. Any improvement on this would be beneficial.""The support team's technicalities and the pricing of the solution need improvement.""The multimedia playback is not very good and they could improve it by increasing the quality.""I would like to see the VDP or other features for backing up the VMs.""They could incorporate an application library for application learning and licensing.""VMware Horizon could be improved with more integration. It is also very costly for Enterprise Plus, which is a drawback. The renewal costs for the license are very, very high."

More VMware Horizon Cons →

Pricing and Cost Advice
  • "You have to do some hard work in order to get the suitable licenses."
  • "The licenses are affordable, but the support is a bit expensive, though worth the value.​"
  • "The product, XenServer, is free to use, and XenApp has a one month free license."
  • "It is a bit costly, but enterprise class features come with a cost."
  • "It is quite expensive, but so are the competitors on the market."
  • "I think it is a little high priced."
  • "I suggest using the concurrent user licensing scheme."
  • "A perpetual enterprise license costs approximately $300 USD."
  • More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →

  • "Its cost is fair. You can go for a free trial, but for initializing a project, you need to purchase a license. There are different types of licenses."
  • "There are different editions available at different cost points."
  • "I don't know about the price. I know there are different tiers with the license, but I'm not sure exactly what it costs anymore."
  • "It is hard to know for sure. It is definitely in the $20,000 to $30,000 range. It is quite expensive, but you do save money on desktop power, desktop upgrades, etc. You're able to extend the useful life of your previous desktops. Previously, we used to change desktops regularly, and now we just change them when they break."
  • "The VMware Horizon 7 license is for three months. We are in the testing stage, we are still evaluating the product. We are sure now that we need to buy a license for the production environment."
  • "The license is very costly, as well as the renewal cost."
  • "We are happy with the price."
  • "The license for this product is paid on a monthly basis."
  • More VMware Horizon Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:My focus has primarily been on publishing virtual applications.
    Top Answer:In the past, the prices of the product were great. With the acquisition of Citrix by your company, the prices have drastically increased. For my company, it has become a bit of a problem to sell… more »
    Top Answer:Pricing and technical support need improvement.
    Top Answer:VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact that… more »
    Top Answer:VMware offers a friendly environment, and it's easy to provide the user with the package. It is a bundled solution that is readily deployable. The advantage lies in its simplicity, it requires minimal… more »
    Top Answer:Pricing for Horizon is relatively high, earning a rating of one out of ten.
    Ranking
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    23
    Average Words per Review
    592
    Rating
    7.5
    Views
    5,587
    Comparisons
    4,708
    Reviews
    20
    Average Words per Review
    423
    Rating
    8.8
    Comparisons
    Also Known As
    Citrix Virtual Apps and Desktops, XenDesktop, XenApp (Citrix Virtual Apps)
    Learn More
    Overview

    Enable secure, flexible work with the leader in virtual apps and desktops

    Deliver desktop as a service (DaaS) from any cloud or datacenter

    Get started with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) in minutes to provide a familiar, high-performance digital workspace experience to your users. We’ll manage the infrastructure and security. You focus on your business.

    VMware Horizon is a virtual desktop infrastructure (VDI) solution designed to allow users to create secure and scalable virtual desktops and applications that work on any device, from any location. These virtualization capabilities help simplify and speed up application delivery and greatly reduce enterprise costs.

    VMware Horizon’s centralized management console provides IT admins with comprehensive control over all of their virtual desktops and applications, making them simple to manage and secure. The solution enables using features such as identity and access management, multi-factor authentication, and encryption, to ensure ultimate data protection.

    VMware Horizon benefits:


    Some of key the benefits of using VMware Horizon include:


    • Increased security: VMware Horizon includes multiple security features such as identity and access management, multi-factor authentication, and encryption, to ensure a high level of security and data privacy.


    • Compliance: Meet regulatory and compliance requirements by providing users with secure and controlled access to data and applications.


    • Reduced costs: By using VMware Horizon, organizations can reduce the costs associated with managing and maintaining physical desktops and applications, as well as reduce the costs associated with providing secure remote access to these resources.


    • Easy management: VMware Horizon provides IT administrators with a user-friendly centralized management system, making it easier and faster to manage and secure their virtual desktops and applications.


    • Enhanced user experience: Users are able to access their virtual desktops and applications from any device, and from any location. Work from any location, without being tied to a specific device or area.


    VMware Horizon features:


    Some of the top features of VMware Horizon include:


    • Virtual desktops: Create secure and scalable virtual desktops, with a choice of operating systems and settings.


    • Virtual applications: Create virtual applications that can be run from any device or operating system.


    • Central management: Control and manage virtual desktops and applications from a single pane of glass.

    • Quick duplications: Clone virtual machines and applications instantly.


    • Scalability: VMware Horizon can scale on demand to meet the needs of any business large or small.


    • Reporting and analytics: Gain insight into user activity and behavior with detailed analytics and reporting.


    • Security features and ID management: Ensure the security and privacy of data with a wide variety of security features, including encryption, multi-factor authentication, single sign-on (SSO), and network security.


    • Seamless integration: VMware Horizon integrates easily with other VMware solutions, including VMware vSphere, VMware NSX, and VMware Workspace ONE.


    Reviews from Real Users

    VMware Horizon stands out among its competitors for a number of reasons. Several major ones are its high performance, flexibility, and powerful virtualization capabilities.

    Natnael A., a consultant at IWM Network Solutions, writes, “The app virtualizing is a great feature. The system developers use it to deliver apps to targeted staff. It basically reduces the server infrastructure resource. The solution provides good functionality.”

    Rob M., a systems administrator at Saint Tammany Parish Hospital, says, “The solution has provided flexibility by allowing an end user to remote in, log in, and get their VM. VDI session and have all the icons and applications they need to use and retain the same booking view regardless of location.”

    Sample Customers
    Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
    LCMC Health
    Top Industries
    REVIEWERS
    Computer Software Company19%
    Financial Services Firm9%
    Insurance Company8%
    Energy/Utilities Company8%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Financial Services Firm11%
    Government8%
    Manufacturing Company7%
    REVIEWERS
    University20%
    Government15%
    Computer Software Company15%
    Manufacturing Company10%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Government11%
    Manufacturing Company8%
    Financial Services Firm8%
    Company Size
    REVIEWERS
    Small Business28%
    Midsize Enterprise16%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business51%
    Midsize Enterprise20%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise16%
    Large Enterprise64%
    Buyer's Guide
    Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. VMware Horizon
    March 2024
    Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. VMware Horizon and other solutions. Updated: March 2024.
    768,857 professionals have used our research since 2012.

    Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 5th in Virtual Desktop Infrastructure (VDI) with 90 reviews while VMware Horizon is ranked 3rd in Virtual Desktop Infrastructure (VDI) with 34 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while VMware Horizon is rated 8.4. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of VMware Horizon writes "Compelling solution for virtual desktop infrastructure with advanced technology, straightforward licensing, easy setup, and seamless integration". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with VMware Horizon View, Citrix Workspace, Amazon Appstream, Amazon WorkSpaces and Microsoft Remote Desktop Services, whereas VMware Horizon is most compared with Microsoft Remote Desktop Services, VMware Workspace ONE, VMware Horizon View, VMware Player and VMware Horizon Cloud. See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. VMware Horizon report.

    See our list of best Virtual Desktop Infrastructure (VDI) vendors.

    We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.