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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Nerdio comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix DaaS (formerly Citri...
Ranking in Virtual Desktop Infrastructure (VDI)
1st
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
128
Ranking in other categories
Application Virtualization (1st), Remote Access (5th), Desktop as a Service (DaaS) (1st)
Nerdio
Ranking in Virtual Desktop Infrastructure (VDI)
10th
Average Rating
9.6
Reviews Sentiment
8.8
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 13.1%, up from 10.5% compared to the previous year. The mindshare of Nerdio is 3.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI) Mindshare Distribution
ProductMindshare (%)
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)13.1%
Nerdio3.1%
Other83.8%
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

SN
Technical Lead on Virtual Desktop at Orange
Has delivered consistent desktop experiences across remote locations and has supported multimedia workloads efficiently
I have utilized the HDX protocol for compression and audio-video capabilities. When users need to conduct meetings with customers or colleagues, they can use Teams solutions and open a bridge where video and audio are encapsulated within the ICA protocol, which is protected by SSL and certificates for security. This provides secure communication at good quality through the HDX protocol. HDX protocol has improved application performance as it is specifically designed for multimedia applications. If processing audio or video files, such as in telecom where discussions are recorded and then prepared as video or audio, this does not consume excessive bandwidth during the operation compared to a normal remote desktop connection provided by Microsoft. Everything is compressed and provides sufficient bandwidth for multiple people to perform similar tasks without interruption or session disconnection. All multimedia-related activities, such as playing content on YouTube, deliver a better experience with this protocol overall. I use multi-factor authentication for opening sessions to the data center where users access their machines or software. Multi-factor authentication has helped secure applications because users typically have two-way authentication software on their phones. They use a password first and then authenticate themselves through their mobile application to grant access to resources. This approach is effective because if a hacker attacks a user, they need more than just the password and username. They must also possess the device that provides authentication. The device typically has facial recognition, a password, and provides better security overall.
MB
IT Infrastucture Engineer at PPG
Automation capabilities enhance cost-saving and scaling efforts
The auto-heal functionality needs improvement. Currently, the feature is limited because it only allows one heal condition and doesn't support multiple triggers. The capability to use different conditions, like the presence of online users during a failed installation, is missing. The current state makes it less useful, but I have even submitted a feature request for a better solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"At this moment, 95 percent of our employees are using Citrix as the only tool to do their job."
"The most valuable feature is the desktop experience so that users don't see much difference between the remote desktop and the local desktop... It also provides virtualization for high-end graphics so that they can be displayed. AutoCAD can be done on Citrix. The graphics are very good."
"The Citrix Workspace is a little easier compared to Citrix Receiver."
"Stable product with straightforward setup."
"It virtualizes the application on your desktop."
"I found the ease of deployment, scalability, and security to be to our benefit when supplying virtual applications to our clients."
"During an extended pilot with these users leveraging Citrix XenDestop, we were able to improve the perceived performance / application response time, as well as use significantly less bandwidth."
"It has improved delivering applications to remote locations with its lower bandwidth utilization, giving better performance to the user even with the lowest bandwidth."
"The most valuable features of Nerdio are its automation capabilities, specifically the autoscale and auto-heal functionalities."
"The solution is one hundred percent stable and very much straightforward."
"Nerdio is completely an automation platform offering auto-scaling and flexibility."
"The customer service from Nerdio is excellent, and I even know the CEO personally and have a positive experience, rating it nine out of ten."
 

Cons

"The Citrix technical support is not as easy as other vendors like F5 or VMware. Obtaining technical support is a little bit tough and it should be improved."
"The initial setup is complex."
"The studio is very slow."
"Their customer support can be improved a lot as it lacks a lot of knowledgeable help."
"Dependency on server virtualization after v7.x is an issue which I encountered in small environments."
"Users have some trouble adjusting to the Receiver interface, but other than that, everything has been very easy."
"The initial setup of Citrix Workspace is a bit of a complex process, which should be made easier in the future."
"I have to re-enter my user password when I am not using the tool for some time around ten minutes. I want to also improve the need to download other Citrix apps."
"They should start providing the certifications on Nerdio for training and enhancements, mainly for the open community of IT."
"The auto-heal functionality needs improvement. Currently, the feature is limited because it only allows one heal condition and doesn't support multiple triggers."
"The auto-heal functionality needs improvement."
 

Pricing and Cost Advice

"My company opts for the yearly subscription model to pay towards the licensing costs attached to the solution."
"The licensing, in general, is expensive. A lot of customers battle to pay the amount. It's very difficult to ensure that your solution provides the business value that the customer is after."
"The Citrix licensing scheme is really straightforward and simple. It doesn't have hidden costs. You get what you pay for. It is easy to understand what is on the product, so it's simple to get a clear idea of how much it costs. Licensing is not an issue."
"The licenses are affordable, but the support is a bit expensive, though worth the value.​"
"I don't quite remember the specifics of what we had. I believe we had a 25-user license, and I don't recall it being overly expensive."
"The cost of the Citrix software reflects what I would expect a product of that nature, in that market, to be. Understanding the licensing is quite a bit more complicated, because one of the things about Citrix is that you can buy licensing at different levels... Yet I still like the idea because it means that if all you need is a basic load balancing solution, then you don't need to buy an advanced or premium license."
"We have more than a million seats under management so we get the best price."
"It is an expensive solution. I rate its pricing a nine out of ten."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
9%
Comms Service Provider
8%
Financial Services Firm
15%
Manufacturing Company
10%
Computer Software Company
9%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise21
Large Enterprise69
No data available
 

Questions from the Community

What needs improvement with Citrix Virtual Apps and Desktops?
I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. Although it works well on the apps side, the desktop aspect still has room for i...
What is your experience regarding pricing and costs for Citrix Workspace?
Citrix DaaS is considered expensive, especially for companies that do not require multi-cloud. Tiered pricing based on company size would be beneficial.
What needs improvement with Nerdio?
They should start providing the certifications on Nerdio for training and enhancements, mainly for the open community of IT. It should not be restricted to partners only, yet available to everyone.
What is your primary use case for Nerdio?
During the implementation and management stage, I use Nerdio Manager for enterprise for deploying and quickly rolling out virtual desktops to end users. Once I complete the production rollout, I st...
 

Also Known As

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
BeMo, Northstar Technologies
Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Nerdio and other solutions. Updated: June 2026.
902,417 professionals have used our research since 2012.