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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Nerdio comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix DaaS (formerly Citri...
Ranking in Virtual Desktop Infrastructure (VDI)
1st
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
128
Ranking in other categories
Application Virtualization (1st), Remote Access (5th), Desktop as a Service (DaaS) (1st)
Nerdio
Ranking in Virtual Desktop Infrastructure (VDI)
8th
Average Rating
9.6
Reviews Sentiment
8.8
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 12.1%, down from 14.2% compared to the previous year. The mindshare of Nerdio is 3.3%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI) Mindshare Distribution
ProductMindshare (%)
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)12.1%
Nerdio3.3%
Other84.6%
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

SN
Technical Lead on Virtual Desktop at Orange
Has delivered consistent desktop experiences across remote locations and has supported multimedia workloads efficiently
I have utilized the HDX protocol for compression and audio-video capabilities. When users need to conduct meetings with customers or colleagues, they can use Teams solutions and open a bridge where video and audio are encapsulated within the ICA protocol, which is protected by SSL and certificates for security. This provides secure communication at good quality through the HDX protocol. HDX protocol has improved application performance as it is specifically designed for multimedia applications. If processing audio or video files, such as in telecom where discussions are recorded and then prepared as video or audio, this does not consume excessive bandwidth during the operation compared to a normal remote desktop connection provided by Microsoft. Everything is compressed and provides sufficient bandwidth for multiple people to perform similar tasks without interruption or session disconnection. All multimedia-related activities, such as playing content on YouTube, deliver a better experience with this protocol overall. I use multi-factor authentication for opening sessions to the data center where users access their machines or software. Multi-factor authentication has helped secure applications because users typically have two-way authentication software on their phones. They use a password first and then authenticate themselves through their mobile application to grant access to resources. This approach is effective because if a hacker attacks a user, they need more than just the password and username. They must also possess the device that provides authentication. The device typically has facial recognition, a password, and provides better security overall.
MB
IT Infrastucture Engineer at PPG
Automation capabilities enhance cost-saving and scaling efforts
The auto-heal functionality needs improvement. Currently, the feature is limited because it only allows one heal condition and doesn't support multiple triggers. The capability to use different conditions, like the presence of online users during a failed installation, is missing. The current state makes it less useful, but I have even submitted a feature request for a better solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It provides the flexibility of being used on any device which makes the employee experience better, in terms of ease of use."
"My advice to others is Citrix Virtual Apps and Desktops are good and secure, and they can use their infrastructure from anywhere and anytime."
"The remote desktop feature allows employees to work from home."
"It has the best remote working features."
"Particularly during the pandemic, it has enabled the institution to keep working."
"Security is a shining point of the Citrix Workspace. Citrix Virtual Apps and Desktops is a very robust solution when security is a concern. Furthermore, the content collaboration data-hosting that Citrix integrates with Virtual Apps and Desktops is among the best there is."
"The architecture I built had a robust failover mechanism for the endpoints, and the interface was user-friendly."
"XenDesktop VDI is the best in class desktop virtualization solution with the best support for clients."
"The customer service from Nerdio is excellent, and I even know the CEO personally and have a positive experience, rating it nine out of ten."
"Nerdio is completely an automation platform offering auto-scaling and flexibility."
"The solution is one hundred percent stable and very much straightforward."
"The most valuable features of Nerdio are its automation capabilities, specifically the autoscale and auto-heal functionalities."
 

Cons

"I think Citrix's support is good, but sometimes it is a little slow."
"Compared with the Outlook mobile app, the Citrix mobile app shows some lag in authentication."
"Zoom, Teams, and Salon are not working well within the virtual desktop."
"Their customer support can be improved a lot as it lacks a lot of knowledgeable help."
"We sometimes have issues after updates."
"I would like to see simplification in the management of the on-prem infrastructure component of Citrix DaaS, particularly in the studio tool used to manage the DaaS infrastructure."
"Latency is also a major problem when adopting Citrix for video editing software or 3D editing software, especially editing 4K video or large file size. The Citrix virtualized solution becomes too slow, so we cannot use the VDI."
"Citrix has undergone significant changes, primarily due to its acquisition. This acquisition impacted Citrix's value because of increased licensing costs under the new model. As a result, many customers are now considering alternatives to Citrix."
"The auto-heal functionality needs improvement."
"The auto-heal functionality needs improvement. Currently, the feature is limited because it only allows one heal condition and doesn't support multiple triggers."
"They should start providing the certifications on Nerdio for training and enhancements, mainly for the open community of IT."
 

Pricing and Cost Advice

"I think it is a little high priced."
"It is a bit costly, but enterprise class features come with a cost."
"We don't have a lot to compare it to, but we certainly think whatever we pay is worthwhile at this point in time. It's very reasonable."
"Citrix is a mid-range cost solution compared to some others out there."
"Citrix solutions cost a lot in comparison with competitors, like Azure Virtual Desktop or VMware Horizon. Those solutions cost around 50 to 60 percent less, per month per user, than Citrix."
"We have more than a million seats under management so we get the best price."
"The solution is affordable."
"Where Citrix really needs to improve is in their support and in the way that they manage their licenses. Everything else comes second because if I'm not in a position where I can get proper support or manage my own licenses in an easy way, then it is pointless. Today, I am at a point where I may not be able to use Citrix anymore because they want to take away some of the licenses that I bought, pretending they are not valid anymore. That is frankly unacceptable. If they don't solve this, everything comes second because I cannot use my product."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Computer Software Company
10%
Manufacturing Company
10%
Comms Service Provider
8%
Outsourcing Company
18%
Comms Service Provider
10%
Financial Services Firm
10%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise21
Large Enterprise69
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Citrix Workspace?
Citrix DaaS is considered expensive, especially for companies that do not require multi-cloud. Tiered pricing based on company size would be beneficial.
What needs improvement with Citrix Workspace?
The pricing of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) since the company was taken over by the investment firm is not favorable because prices have been raised. It is disapp...
What is your primary use case for Citrix Workspace?
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is typically used by mobile workers and remote employees who work outside the central office and need access to centralized company r...
What needs improvement with Nerdio?
They should start providing the certifications on Nerdio for training and enhancements, mainly for the open community of IT. It should not be restricted to partners only, yet available to everyone.
What is your primary use case for Nerdio?
During the implementation and management stage, I use Nerdio Manager for enterprise for deploying and quickly rolling out virtual desktops to end users. Once I complete the production rollout, I st...
 

Also Known As

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
BeMo, Northstar Technologies
Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Nerdio and other solutions. Updated: November 2026.
921,523 professionals have used our research since 2012.