Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Dizzion comparison

Citrix DaaS (formerly Citri...

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Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 12, 2025

Citrix DaaS and Dizzion compete in cloud-based application delivery and virtual desktops. Citrix DaaS has an upper hand in integration and features for large enterprises, while Dizzion appeals to those seeking affordability and simplicity.

Features: Citrix DaaS offers high customization, integration capabilities, and extensive control in IT environments, ideal for enterprises needing scalability and detailed configuration. Dizzion provides intuitive management, ease of use, and enhanced user experience, benefiting small to medium enterprises.

Room for Improvement: Citrix DaaS could improve in simplifying deployment and initial setup processes. It may also provide more straightforward pricing models. Dizzion could enhance advanced feature offerings for larger enterprises, improve high-level configurations, and broaden integration capabilities.

Ease of Deployment and Customer Service: Dizzion is known for seamless deployment and responsive customer support, making it a preferred choice for quick setups. Citrix DaaS, despite a complex setup, offers extensive support resources and a strong reputation in virtual desktops, reassuring enterprise-level users.

Pricing and ROI: Dizzion's competitive pricing and clear ROI appeal to cost-conscious organizations, particularly small and medium-sized enterprises. Citrix DaaS requires a higher initial investment but promises value through scalability and extensive features, attracting larger businesses focused on enterprise-level performance.

To learn more, read our detailed Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Dizzion Report (Updated: September 2025).

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Dizzion

September 2025

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Helped 872,706 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Citrix DaaS (formerly Citri...

Ranking in Virtual Desktop Infrastructure (VDI)

3rd

Ranking in Desktop as a Service (DaaS)

1st

Average Rating

8.4

Reviews Sentiment

6.6

Number of Reviews

127

Ranking in other categories

Application Virtualization (1st), Remote Access (4th)

Dizzion

Ranking in Virtual Desktop Infrastructure (VDI)

12th

Ranking in Desktop as a Service (DaaS)

5th

Average Rating

8.8

Reviews Sentiment

8.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Desktop as a Service (DaaS) category, the mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 29.5%, down from 31.9% compared to the previous year. The mindshare of Dizzion is 4.8%, down from 7.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Desktop as a Service (DaaS) Market Share Distribution
Product	Market Share (%)
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)	29.5%
Dizzion	4.8%
Other	65.7%

Desktop as a Service (DaaS)

Featured Reviews

Mohd Abdul Aziz Shah Sulaiman

Endpoint & Digital Workplace Management at Telekom Malaysia

High security has ensured safe access that's very lightweight

The security layer is very high because I cannot copy-paste outside of the VDI. Screenshots are not possible, as everything will appear black. Within the VDI, users are focused on their specific tasks. It is a lightweight application that incorporates multi-factor authentication. It allows contact centers to work from home, using the VDI for application access while ensuring the person accessing the machine is the one doing the work. The security layer is robust, preventing copy-pasting outside the VDI or screenshotting.

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Hamada Farag

Technology Consultant at Beta Information Technology

A cost-effective and streamlined virtual desktop infrastructure solution with a user-friendly interface and simplified management

The singular management interface is crucial, particularly for the operations team as it minimizes complexity and enhances operational efficiency. The simplicity of the management tools is a key highlight, especially when compared to other solutions like Citrix, where there is often complexity due to various components such as controllers, storefronts, and different servers.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"In terms of scalability, Citrix Virtual Apps and Desktops have a lot of technologies baked in there that allow an organization to scale up or down, as required. Further, leveraging Azure for scalability has added value to our organization. For example, pre-COVID-19, we had very few resources in Azure. We had some Virtual Desktops and no application servers. When COVID-19 came along, we knew people were going to be home. We knew that we had to ramp up very quickly. We fully leveraged MCS to be able to scale. Being able to take a single image and build 400,000 Virtual Desktops, all within minutes, was second to none in terms of any other technology out there that we could have used. The scalability to be able to do that in Azure, where we really don't have to worry about storage and compute power because Microsoft does that for us, was fantastic. It was almost like giving our environments steroids. It has been amazing in terms of that scalability. Now, as people start coming back to the office, we can just as quickly scale down so the compute and resource costs in Azure aren't so great anymore."

"The initial setup is easy."

"Citrix offers a range of products that can be used straight out of the box."

"This is a very stable solution which you can feel confident using."

"The most valuable feature is connectivity. The remote connection is the reason we are using this solution."

"From my perspective, the most valuable feature is the manageability."

"The feature that I like is that it is fast."

"We can provide tons of applications with different settings, behaviors, and operating systems. It is the same way for the user. Then, we are totally transparent for the user to use a lot of totally different applications, which is the most important part of Citrix today."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) pros

"The singular management interface is crucial, particularly for the operations team as it minimizes complexity and enhances operational efficiency."

"The scalability of the solution is quite good."

"The pricing of the solution and management are good features."

"Nutanix Frame is easy to install, manage, and upgrade."

Cons

"The solution's technical support is not so good."

"Citrix Virtual Apps and Desktops are not easy to set up. However, I have the experience and I can do it easily. It could be easier to set up."

"The Endpoint Management solution needs improvement when it comes to mobile device management. For example, they are still not supporting Windows 10 and this feature is required by many customers."

"Using the app layering feature can be quite difficult and cumbersome."

"The speed and connectivity of Citrix DaaS could be improved."

"The application is now very complex. We started with Citrix on PCs. Now, to access the same application, we need to have a StoreFront Server, the Delivery Controller, and Citrix License Server. It's now very complex."

"Where improvement could be driven is in terms of clarity as to the functionality of some of the solutions. If you go back to the older Citrix Xen products that we had, we understood those really well. As we've come into the new workstation premium suite, there is a lot of additional functionality that we perhaps have not yet fully exploited. It is not because we can't, but simply because we don't yet understand the depth of functionality that's offered."

"Direct connection of USB devices on the terminals to be used by streamed applications is very important for printing and the usage of token authentication, but the current version does not support this one hundred percent."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) cons

"The solution can be made faster and it should improve performance wise."

"As the solution is not completely straightforward, you do need some experience to configure and implement it."

"The solution’s pricing could be improved."

"It would be highly beneficial if they could offer a version that is entirely on-premises, eliminating the need for cloud connection except for data access."

Pricing and Cost Advice

"We're paying for a standard license and, in my view, the price is too high. I would be satisfied with it if it were reduced by about 20-30%. Right now, I would rate the pricing a five out of ten."

"The Citrix license model has changed. It costs around $240 per user for a single username, but a concurrent license costs double."

"We have more than a million seats under management so we get the best price."

"Their licensing model used to be on a per-year basis, where you would negotiate the cost per user for a year. For instance, if you had 25,000 users, you could negotiate the cost accordingly. However, they are transitioning to a subscription-based model where the cost is incurred monthly."

"Citrix solutions cost a lot in comparison with competitors, like Azure Virtual Desktop or VMware Horizon. Those solutions cost around 50 to 60 percent less, per month per user, than Citrix."

"In terms of pricing with the Citrix Virtual Apps and Desktops, I think it has gotten better over the years. Citrix has found more dynamic ways to be able to revive licensing models that fit many different scenarios that organizations have. We have been able to evolve our own licensing over the years to accommodate our situations between concurrent versus user device licenses. Now, when we move into the Citrix Workspace realm, we definitely have some awesome options there."

"We spent nearly 1,50,000 Euros for 250 licenses."

"I think it is a little high priced."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) pricing and cost advice

"The pricing of the solution is very good."

"Nutanix Frame is a very expensive solution."

"It is a cost-effective option with comparable functionality to competitors."

"The licensing is based on the number of users of the solution."

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Use our free recommendation engine to learn which Desktop as a Service (DaaS) solutions are best for your needs.

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Top Industries

By visitors reading reviews

Computer Software Company

21%

Manufacturing Company

Financial Services Firm

Government

Retailer

11%

Computer Software Company

10%

Performing Arts

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	43
Midsize Enterprise	21
Large Enterprise	68

No data available

Questions from the Community

What do you like most about Citrix Virtual Apps and Desktops?

My focus has primarily been on publishing virtual applications.

What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?

I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.

What needs improvement with Citrix Virtual Apps and Desktops?

I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. Although it works well on the apps side, the desktop aspect still has room for i...

What do you like most about Nutanix Frame?

Nutanix Frame is easy to install, manage, and upgrade.

What is your experience regarding pricing and costs for Nutanix Frame?

Nutanix Frame is a very expensive solution.

What is your primary use case for Nutanix Frame?

Nutanix Frame can be used to transition hardware and replace traditional hardware architecture like physical servers, storage, and SAN switches.

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Compared 14% of the time

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Product Reports

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

October 2025

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) report

Download Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) product report

Desktop as a Service (DaaS)

October 2025

Download Dizzion product report

Also Known As

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace

Nutanix Xi Frame, Nutanix Frame

Interactive Demo

Citrix

Demo not available

Overview

Enable secure, flexible work with the leader in virtual apps and desktops

Deliver desktop as a service (DaaS) from any cloud or datacenter

Get started with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) in minutes to provide a familiar, high-performance digital workspace experience to your users. We’ll manage the infrastructure and security. You focus on your business.

Citrix

Dizzion provides cloud-delivered desktops designed to meet the needs of modern businesses. It offers a secure, flexible environment for managing virtual workloads, enhancing productivity, and ensuring seamless user experiences.

Specializing in virtual desktop infrastructure, Dizzion ensures organizations can securely deploy virtual desktops accessible from any device, enhancing remote work capabilities. This approach allows businesses to maintain operational continuity while securing sensitive data and ensuring compliance with industry standards. By integrating with existing workflows, Dizzion supports enhanced productivity and scalability, leading to a more responsive IT environment.

What are the most important features of Dizzion?

Secure Endpoint Access: Protects data with comprehensive security protocols.
Scalability: Accommodates growing business needs with flexible capacity adjustments.
Regulatory Compliance: Ensures adherence to industry-specific regulations and guidelines.
Performance Optimization: Delivers optimized user experiences through efficient resource management.

What benefits or ROI should users look for in Dizzion reviews?

Cost Efficiency: Reduces expenses by minimizing hardware investments and IT management costs.
Enhanced Productivity: Increases workforce productivity by facilitating remote work.
Data Security: Protects sensitive information, maintaining trust and compliance.
Business Continuity: Supports uninterrupted operations across distributed environments.

Dizzion is implemented across industries like finance, healthcare, and call centers, allowing organizations to maintain security and compliance while enabling flexible, remote work solutions. Each industry benefits from tailored features that address unique compliance and security challenges, ensuring reliable performance.

Sample Customers

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval

JetBlue, International Speedway Corporation, SAIC Volkswagen