Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs LogMeIn Pro comparison

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. LogMeIn Pro

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of May 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.4%, down from 11.4% compared to the previous year. The mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 4.3%, down from 6.7% compared to the previous year. The mindshare of LogMeIn Pro is 1.4%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

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Mohd Abdul Aziz Shah Sulaiman

Assistant General Manager Endpoint Application at Telekom Malaysia

Delivers secure and unified access to apps, desktops, and content for enhanced productivity

Citrix Workforce is good, but it needs improvement in diagnosing network issues. When errors occur, it is difficult to determine if they're due to network issues, Workspace issues, or environment issues. The error messages are too vague, just stating "connection error" without specifying if it's an IP address issue, connectivity problem, or something else related to the network. This lack of detail makes troubleshooting difficult. We often have to reinstall everything in Workspace, without knowing the root cause. Even after engaging with Citrix and sending logs, the feedback is often unsatisfactory, not meeting my expectations. This trial-and-error approach isn't effective problem-solving. While these issues aren't everyday occurrences, when they do happen, they can be catastrophic for our operations team.

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Kelsey Braun

Information Technology Specialist at Allegheny Coupling

Good remote services feature and easy to setup

With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. Like, we went from 10 to the next level, which was around 50 or so. If there was a tier, perhaps around 20, that I would have probably purchased, and it would have been a better fit for what I needed.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have not experienced any bugs or glitches with this solution."

"One valuable feature of Microsoft Intune is the enrollment process, which is user-based, making it easier to manage compared to AirWatch."

"The ability to manage devices with different sets of policies is most valuable."

"I haven't used other mobile device management solutions, but compared to SCCM, we eliminate a lot of on-premises infrastructure and maintenance by using Intune."

"The dashboards, the security, and the customization capabilities work very well for us."

"The biggest thing for us is enforcing logins only from devices that are managed by Intune."

"We are a remote company, and the product helps us manage the global endpoints. It helps us natively manage the endpoints in the cloud from anywhere."

"Mobile device management is most valuable."

More Microsoft Intune pros

"Among the most valuable features is the Citrix Workspace, which allows us to drive that thin-client connection and the remote control/remote access capabilities. Those things have allowed us to connect an awful lot of people quickly from home and that's obviously helped during the pandemic."

"I can access it from anywhere."

"The most valuable feature is how secure the solution is."

"The architecture I built had a robust failover mechanism for the endpoints, and the interface was user-friendly."

"The initial setup is easy."

"The most valuable feature is the seamless application edition with the low-level network bandwidth because we have between 10 and 15 sites in France with a low level of communication needs. We need to deploy our main application, the ERP system, and we needed an efficient solution to provide a solution to the remote sites, with very small links between the data center and the remote site."

"We've been able to scale the environment quite nicely by using the Citrix Remote PC. I can't say enough about that. And because that relies on utilizing your existing hardware resources, and making those available as a part of your Citrix farm — with a second level of authentication and security pieces around it — we added some 4,000 workstations without an additional overhead or cost."

"I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. Although it works well on the apps side, the desktop aspect still has room for improvement in scalability. Managing multiple OSs centrally doesn't reduce many problems, and the product remains almost on par with its competitors like VMware Vue."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) pros

"The remote services feature is definitely the most valuable, along with the capability to print remotely."

"I can connect to them remotely and do all the functions I would have to do by manually driving to them, so it does make things a lot easier."

"I can copy information and put it into a presentation that I may be putting together at another location."

"You don't have to remember the password and the login all the time. Once you get it in there, it's in there, and you can go about your business."

"Scalability-wise, I rate the solution a ten out of ten."

"The biggest thing is the flexibility, you can use it as long as you can get an internet connection. You can use it pretty much anywhere you're at. It just makes it a lot easier. We are a small staff, and if nobody is in the office, LogMeIn gives us secure access to get in there."

"User interface."

"They recently included the Kaspersky Security Suite as part of their Central Product."

More LogMeIn Pro pros

Cons

"Intune has all the features enabled for Windows devices but needs to be improved on iOS and Apple devices."

"I would like Intune to natively support easier report generation. This improvement would enable less experienced staff to run reports more efficiently without relying on additional tools or functions."

"The worst aspect is the reporting."

"I would like to see better integration with Microsoft. There are a few things I can still do with Jamf that I am unable to do with Intune yet."

"We faced issues with macOS support. The product should have better inventory and asset management."

"It should be easier to define policies and comply with those policies."

"It would be great if Intune offered better data protection controls for BYOD Windows PCs."

"There is room for improvement in integration and security as well."

More Microsoft Intune cons

"It would help if it were a little simpler. It's a bit complicated and we have hired Citrix administrators. But it's a good solution."

"Pricing and technical support needs improvement."

"Latency is also a major problem when adopting Citrix for video editing software or 3D editing software, especially editing 4K video or large file size. The Citrix virtualized solution becomes too slow, so we cannot use the VDI."

"There is room for improvement because it has a lot of dependency on Active Directory and other things. If they could come up with something similar and native, a complete solution portfolio would help."

"I think they can improve the troubleshooting to make it easier for users to solve problems on their own. For example, it could provide an error code and some instructions on how to reconnect to the database or do something proactive to fix the issue with the system."

"The solution's technical support is not so good."

"Licensing service installation and configuration was the biggest challenge for all Citrix solutions, but now they have fixed a lot of issues."

"The initial setup is complex."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) cons

"Unfortunately, LogMeIn is a long ways from being perfect. It has a lot of really great features, though they don't always work well."

"As far as the usability of it, I'd like to see if printing could be enabled in the basic version or the medium version. Some of the remote printing isn't available unless you go to the premium versions, and that's disappointing."

"Maybe they can come up with a plan if you only use it for login and, occasionally, printing. Maybe you can charge what you used to charge and then if we want to use it for files or things that are more sophisticated, charge a little more."

"Remote Access for external and internal customers."

"The high pricing of the product is its only shortcoming that needs improvement."

"It would be helpful if there were more things that you could do outside of having to log into the machine, such as being able to raise a command line and reboot the computer if, for whatever reason, it doesn't want to let me in."

"It does go down sometimes. You try to login, it tells you the workdesk computer is not available. It does kick you off a lot."

"I would enhance the product, so if I had two screens in front of me, it could connect to two computers simultaneously with the program. For example, if I had a computer at location A and a computer at location B and I am sitting at location C, it might be nice for me to be able to be connected to all three of those computers and move data between those three during one session. "

More LogMeIn Pro cons

Pricing and Cost Advice

"They have categorized the licenses according to the size of the business. So, if it's a smaller organization, we can choose the license accordingly. If it's a big organization, then we can choose accordingly. Everything is clearly mentioned, and we can decide. It's suitable for all kinds of infrastructure, and that's very goo"

"It's bundled with Business Premium and an E3 license, which is beneficial. If you have to pay extra, it's pricey, but with the bundled package, it's acceptable. They recently increased the Business Premium pricing, which we don't appreciate. The price increase and yearly commitment are causing some problems for us."

"The cost is somewhat on the higher side, particularly when considering certain price points, especially in markets like India."

"I have no comment on pricing of the solution."

"Intune is inexpensive. It also comes bundled in some Office 365 licenses, so you can choose to purchase it separately or as a package."

"If you're subscribing to Premium or E3, there are no additional costs for Intune, it's included."

"Microsoft Intune is available for individual purchase at a low per-device cost."

"Microsoft's licensing is more flexible and adaptive than its competitors."

More Microsoft Intune pricing and cost advice

"As for the cost, it is neither cheap nor expensive. Personally, I find it quite expensive, especially if you want to add more features. The security features we use include App Protect and Endpoint Protection."

"The price of the solution could be less expensive. There are different versions to their solution and the price keeps increasing."

"The Citrix license model has changed. It costs around $240 per user for a single username, but a concurrent license costs double."

"It is quite expensive, but so are the competitors on the market."

"I don't quite remember the specifics of what we had. I believe we had a 25-user license, and I don't recall it being overly expensive."

"Where Citrix really needs to improve is in their support and in the way that they manage their licenses. Everything else comes second because if I'm not in a position where I can get proper support or manage my own licenses in an easy way, then it is pointless. Today, I am at a point where I may not be able to use Citrix anymore because they want to take away some of the licenses that I bought, pretending they are not valid anymore. That is frankly unacceptable. If they don't solve this, everything comes second because I cannot use my product."

"We're paying for a standard license and, in my view, the price is too high. I would be satisfied with it if it were reduced by about 20-30%. Right now, I would rate the pricing a five out of ten."

"It's costly in the market. But it is not expensive for the company. For the company, it's relatively inexpensive because the core of the work is compensated with the price."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) pricing and cost advice

"It is very good."

"To be honest with you, I use it just for login and the prices are getting too high so we're going to look for an alternative solution. It used to be a couple of hundred dollars a year, now it's like $600 a year. We're definitely going to be switching shortly. Every year they have significant increases."

"The price point has gone up significantly. We used to have a lot of other customers. I used to sell it to other customer sites. But they've moved to TeamViewer, SiteSecure, and several others. There are four or five others that they went to because they're being more competitive on their pricing."

"I did not deal with the financial aspect but my impression is that they are more expensive."

"My company needs to make annual payments toward the licensing cost of the product. There are no extra costs in addition to the standard license fees of the product."

"I have a tiered pricing. If I wanted to subscribe for three years, I will get a discount for that."

"The company does not scale the price based upon use."

"Lower the price for an individual user. "

More LogMeIn Pro pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

20%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Computer Software Company

18%

Financial Services Firm

11%

Manufacturing Company

Government

Financial Services Firm

11%

Manufacturing Company

11%

Computer Software Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

What do you like most about Citrix Virtual Apps and Desktops?

My focus has primarily been on publishing virtual applications.

What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?

I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.

What needs improvement with Citrix Virtual Apps and Desktops?

I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. ...

What do you like most about LogMeIn Pro?

The remote services feature is definitely the most valuable, along with the capability to print remotely.

What is your experience regarding pricing and costs for LogMeIn Pro?

The only issue is that they could have a tier between 10 seats and 50. But for 10 seats, the price is fair.

What needs improvement with LogMeIn Pro?

With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. L...

Jamf Pro vs Microsoft Intune

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Microsoft Defender for Endpoint vs Microsoft Intune

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Compared 41% of the time

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Compared 9% of the time

Microsoft Remote Desktop Services vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

Compared 7% of the time

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Compared 21% of the time

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Compared 10% of the time

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Compared 7% of the time

GoToMyPC vs LogMeIn Pro

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Product Reports

Microsoft Intune

Download Microsoft Intune product report

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

Download Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) product report

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) report

LogMeIn Pro

Download LogMeIn Pro product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace

No data available

Interactive Demo

Demo not available

Microsoft

Citrix

Demo not available

GoTo

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Enable secure, flexible work with the leader in virtual apps and desktops

Deliver desktop as a service (DaaS) from any cloud or datacenter

Get started with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) in minutes to provide a familiar, high-performance digital workspace experience to your users. We’ll manage the infrastructure and security. You focus on your business.

Citrix

Helping people and businesses access their digital lives from virtually anywhere, on any device.

GoTo

Sample Customers

Mitchells and Buzzers, Callaway

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval

The North Face, Slingbox, Lutron, The Weather Company

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. LogMeIn Pro