Cisco Umbrella vs Zscaler Zero Trust Exchange comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Access Service Edge (SASE)
15th
Average Rating
8.4
Number of Reviews
8
Ranking in other categories
Secure Web Gateways (SWG) (23rd), Internet Security (8th), Cloud Access Security Brokers (CASB) (11th), ZTNA as a Service (14th)
Cisco Umbrella
Ranking in Secure Access Service Edge (SASE)
2nd
Average Rating
8.8
Number of Reviews
109
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (1st), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (2nd)
Zscaler Zero Trust Exchange
Ranking in Secure Access Service Edge (SASE)
3rd
Average Rating
8.4
Number of Reviews
35
Ranking in other categories
ZTNA as a Service (1st)
 

Mindshare comparison

As of July 2024, in the Secure Access Service Edge (SASE) category, the mindshare of iboss is 1.7%, up from 1.5% compared to the previous year. The mindshare of Cisco Umbrella is 10.2%, down from 14.6% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange is 9.0%, down from 20.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Access Service Edge (SASE)
Unique Categories:
Secure Web Gateways (SWG)
2.8%
Internet Security
3.5%
ZTNA as a Service
13.2%
 

Featured Reviews

GZ
Sep 25, 2021
Stable and quick to set up but needs more clear status information for end users
The solution is a corporate proxy server, an intelligence proxy From a corporate perspective, I understand that it's important to keep the company data safe. From a corporate point of view, it's a good solution. The solution is stable. The solution can scale.  It was a very easy product to…
Pedro Antonio Diaz - PeerSpot reviewer
Jun 15, 2023
Integrates easily with Meraki and gives us peace of mind knowing that our traffic is secure
I'm not a technical guy. From my perspective, as an executive, it gives us more peace of mind knowing that our traffic is secure. There's basically an extra layer of security for all our traffic, so our customers' data is secure, and our own data is more secure. There's just peace of mind for me. It does a pretty good job of securing the infrastructure from end to end. We're happy with it. That's the internet gateway security that we sell. There are other competitors out there, but it's agnostic to equipment. It very easily integrates with our customer base, which is mostly Meraki. The dashboard and reporting are very easy and very transparent for our customers, so we can do a good job of explaining to them their issues, what's been mitigated, and what're the advantages. They have visibility over why they're paying for this service. It has helped us to consolidate tools. We use most of Meraki. It's from top to bottom, so everything is in a single pane of glass. It has definitely saved time and money. We're able to onboard a customer for a trial in minutes, so after a sales pitch call, we can onboard them the same day. That's pretty amazing. It has improved our cybersecurity resilience to the point that we haven't had issues. In security, not having issues is very good. We're able to keep up with the threats with a partner like Cisco and make sure that the best practices are met both at the on-premise level with the firewalls and then over the cloud. When they're not in the office or when they're remotely working, everything is secure. For our scope or type of customers, which are retail customers with many branches, as an MSP, we take care of everything related to security. It allows us to manage many customers at the same time, and it allows the customer to focus on the other aspects of their business and leave the cybersecurity and networking to us.
Kalyani Patil - PeerSpot reviewer
Aug 23, 2023
A costly, cloud-native security platform characterized by its simplicity and user-friendliness
There are many use cases, but primarily we have been utilizing it for cloud and web security purposes The solution offers a simplified network infrastructure and security functions, and it enables secure remote access for the users.  Zscaler SASE provides a wide range of security features such…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"Its initial setup was straightforward."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"It was a very easy product to install. It can be deployed very fast."
"Our primary use case for this product is DLP,"
"Technical support is pretty sharp and very responsive."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"The insight into what our users are doing via Cisco Umbrella is valuable. Knowing that we're protecting our users as they leave our network is also valuable now because we've got more hybrid working."
"The implementation is pretty easy."
"Cisco Umbrella's integration with other solutions has been a great feature in terms of ease of administration. Administration and troubleshooting are faster. The single pane of glass is great as well. Another great feature of Cisco Umbrella is remote browser isolation. With this feature, you open a virtual browser, and it's seamless to the user. If the user ends up going to a bad website that's passed a policy and something bad tries to download, it will not download into the machine because it is a virtual window somewhere in the cloud. You are protected by this feature."
"The agent that gets installed on the endpoints or on people's laptops and devices is a Cisco AnyConnect Umbrella module. It's one of the most impressive things because you are able to protect your users anywhere they are."
"The most valuable feature is its ability to detect if a URL has malware or is vulnerable."
"I like the DNS layer security."
"We immediately block impersonating users from accessing services over Cisco Umbrella-controlled devices."
"Umbrella, being one pane for managing, being all-encompassing, allows us to quickly go in, make a change, and it applies to either every location, if we want it to, or we can have policies in place that only apply to certain users or certain computers."
"It has some good data security and WIP features, providing secure Internet access."
"Sandboxing, DLP, and SSL inspection engine are the most valuable features of Zscaler SASE."
"The user interface of Zscaler Private Access is excellent. With proper knowledge and expertise, one can efficiently handle intricate enterprise environments without feeling overwhelmed. This leads to exceptional productivity for managed service providers. The user experience is remarkably streamlined, enabling the management of even the most complex enterprise setups without any excessive complications."
"We don't need to connect anymore. It is automatically connected when you log on in Windows."
"It does the job. What it is needed for. I can use it for VPN, I can use it for secure connections, I can use it as a firewall. So the solution does the job."
"The VPN is great for the stability on offer and for the cloud updates and insights you can get."
"With SASE, we have a single platform that covers multiple task services with which we need to control access. All the features are equally valuable."
"What I find most valuable in Zscaler Private Access is that it's a VPN. Its connectivity as a VPN is its most valuable feature."
 

Cons

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"File integrity monitoring would be very advantageous as an additional feature."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"Sometimes, obviously, there are bugs."
"Its pricing could be better."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"It would be better if there was a little bit of flexibility for organizations that don't have SD One in their environment. Because of the complexity of the environment, it's not easy to actually turn on the feature of the secure internet gateway for our users. We have not been able to explore that option yet."
"With any Cisco product, it's the licensing side of things that needs improvement."
"The solution's technical support is not very good."
"It should have more integrations with multiple end user OEMs."
"The product can be pretty expensive."
"They need to improve analytics so they report on more of the specifics of user activity."
"I'd like to see improvement in its overall integration with all the other platforms. There's some integration between Umbrella and Meraki, but an overall Cisco problem is that there are so many different tools, and finding easy, seamless ways of connecting everything together is always a challenge."
"The pricing could always be a little bit better."
"The granularity in blocking is not sufficient, as new domains are automatically blocked for 30 days without further information."
"We would like to extend the SASE applications for Zscaler."
"We often face performance and latency issues with Zscaler SASE."
"There could be more DLP-related features. Additionally, there needs to be flexibility for integrating ISP features."
"It's an expensive solution."
"The pricing for Private Access seems to be on the expensive side, and I believe they should consider making it more competitive with other solutions."
"While Zscaler supports client-initiated connections, it does not support server-initiated connections. This is a feature that Zscaler may consider adding in the future."
"The DX layer could be better if it had improved visibility."
 

Pricing and Cost Advice

"It is expensive compared to one of its competitors."
"The pricing is great and very competitive with the rest of the market."
"You get what you pay for if you break the solution up into tiers."
"In my opinion, Cisco Umbrella now has a good price in the basic packages. When it comes to Cisco Umbrella SIG Essentials package and Cisco Umbrella Secure Internet Gateway (SIG) Advantage package, it depends on whether the project has a good price or not"
"The pricing was marvelous."
"Cisco is expensive. For example, we are looking at Nexus Dashboard, and it's costing about 250,000 euros. I ask, "What do I get from it?" I'm still not convinced that we have to spend on it, so pricing is a problem."
"The licensing and pricing structure of Cisco Umbrella is in line with standard systems on the market, and we have no specific requirements in this area. Overall, we have found it to be an acceptable pricing model for our organization."
"The product is pricey compared to Cisco Firepower."
"Its value exceeds its pricing."
"Zscaler Private Access can be an expensive solution, depending on the license type you will purchase."
"My company is a Zscaler Private Access partner, so the customers pay for the license fees."
"The solution is expensive."
"The price is competitive."
"There is definitely an ROI."
"Zscaler SASE software is quite expensive compared to other solutions"
"Pricing for Zscaler Private Access is moderate. It's acceptable, though I can't give you the exact price currently. It's not too expensive, and on a scale of one to five, I would rate it a four out of five in terms of pricing."
"The cost is expensive. It depends on the number of users."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
12%
Educational Organization
11%
Manufacturing Company
9%
Computer Software Company
19%
Educational Organization
19%
Financial Services Firm
8%
Manufacturing Company
7%
Computer Software Company
18%
Financial Services Firm
11%
Manufacturing Company
11%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
Sometimes the agent stops working in iboss, and we have to reinstall the agent. This is a hiccup that iboss should im...
What is your primary use case for iboss?
We use iboss for the proxy solution. I used iboss in my organization to block a few sites for a few of my employees.
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What is your experience regarding pricing and costs for Zscaler SASE?
Zscaler SASE is quite expensive compared to other solutions. The price is not fixed and it does not include all of th...
 

Also Known As

iBoss Cloud Platform
OpenDNS
Zscaler SASE
 

Learn More

 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about Cisco Umbrella vs. Zscaler Zero Trust Exchange and other solutions. Updated: May 2024.
793,295 professionals have used our research since 2012.