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Cisco Umbrella vs EfficientIP DNS Guardian comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Umbrella
Ranking in Domain Name System (DNS) Security
1st
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
124
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Cisco Security Portfolio (3rd)
EfficientIP DNS Guardian
Ranking in Domain Name System (DNS) Security
12th
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Domain Name System (DNS) Security category, the mindshare of Cisco Umbrella is 16.5%, down from 23.5% compared to the previous year. The mindshare of EfficientIP DNS Guardian is 3.1%, down from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Domain Name System (DNS) Security Mindshare Distribution
ProductMindshare (%)
Cisco Umbrella16.5%
EfficientIP DNS Guardian3.1%
Other80.4%
Domain Name System (DNS) Security
 

Featured Reviews

SS
Sr. Technical Executive at a computer software company with 11-50 employees
Has required extensive customization for non-technical users and still needs better simplification
Customization for basic users can be complex, as it is targeted toward only technical users. It would be beneficial if Cisco simplifies the customization process while still ensuring strong security to prevent unauthorized access. Simplifying the customization part could enhance Cisco Umbrella, but overall, it is a good solution for me.
Stanislav Strijakov - PeerSpot reviewer
Network Architect at University of Sydney
Helps deal with DNS DoS attacks and corrupt DNS requests
I know my company does come across problems related to the product, sometimes related to a configuration issue or a bug. My company receives good support from EfficientIP DNS Guardian's team, who are responsible and passionate about the product. As far as I know, all of my company's challenges and issues have been successfully resolved. I can't think of any weaknesses or issues which I would like to highlight in a significant manner. EfficientIP DNS Guardian has a certain default behavior that didn't meet our company's requirements. After the consultation with EfficientIP DNS Guardian's IT support, a configuration changed the product's default behavior, which was undesirable for us, to a desirable behavior. Certain issues happen in every product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the protection against ransomware and phishing."
"The integration features within, for example, the Cisco VPN product and the Umbrella module are valuable."
"The various powerful query options are the most valuable features of this product to me."
"The customer service and technical support of Cisco Umbrella are great."
"This is a good solution, and there are many advantages to this solution."
"I have found the malware protection feature valuable; it is helpful and deliverable and is able to protect my entire organization from getting compromised, and it also prevents us from visiting any malicious sites which are not visible to the users."
"The features of Cisco Umbrella benefit my company by allowing us to do protective DNS instead of URL filtering, which lets us avoid having to backhaul traffic and run it through a firewall in a data center."
"The most valuable feature is its ability to detect if a URL has malware or is vulnerable."
"It is a very stable solution. Stability-wise, I rate the solution a ten out of ten."
"You can run a DNS server directly from EfficientIP to help mitigate all DNS attacks from various sources. This is a very good feature."
"This product is very stable."
"The most valuable feature of the solution is DNS security."
 

Cons

"The price could be better. The price is definitely a bit high, but we have to pay a premium for Cisco products."
"I don't think our workers like it all that much. It has actually made employee morale worse because we block a lot of stuff."
"Cisco Umbrella should add some more documentation on proxies."
"It needs better integration with external threat feeds to improve scoring."
"It could be more secure. It would be better if they provided a transferring proxy as an add-on and more integration."
"My biggest concern, and I'm sure everyone's biggest gripe with TAC, is just turnaround time. If you open a case in the evening, you might get an agent in another region, and then your ticket cycle only goes from 5:00 PM to 10:00 PM when you're out of work."
"The reporting could be improved by way of the information that's displayed. For example, when you pull a report, it shows an internal employee going to many websites, but you can spin that right down by saying a lot of it is being cached."
"The pricing could be improved."
"EfficientIP DNS Guardian's deployment documentation is very hard to find. The tech support's response is slow."
"The problem with this vendor is that they are too focused on revenue and sales numbers."
"EfficientIP DNS Guardian has a certain default behavior that didn't meet our company's requirements."
 

Pricing and Cost Advice

"Cisco has a model called ELA. With ELA, if you buy the solution you will have the complete security portfolio and you can pay it yearly or after three years, it depends on the contract."
"The licensing part for Umbrella is really flexible."
"The pricing was marvelous."
"There are three models for licensing with different feature sets."
"The price could be lower."
"Licensing fees are paid on a yearly basis."
"The licensing and pricing structure of Cisco Umbrella is in line with standard systems on the market, and we have no specific requirements in this area. Overall, we have found it to be an acceptable pricing model for our organization."
"The pricing model is easier compared to some of the other solutions, and it is also competitive."
"The price of this product is very reasonable, especially considering that a company's reputation is priceless."
"I rate the product price as three to four on a scale of one to ten, where one is low cost, and ten is high price."
"The solution is subscription-based."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
8%
Financial Services Firm
8%
Outsourcing Company
8%
Financial Services Firm
10%
Government
10%
Computer Software Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise31
Large Enterprise51
No data available
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bundle with other Cisco purchases.
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Also Known As

OpenDNS
No data available
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
De Montfort University, STMicroelectronics, Leeds Beckett University
Find out what your peers are saying about Cisco Umbrella vs. EfficientIP DNS Guardian and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.