We performed a comparison between Cisco Duo and Cisco Umbrella based on real PeerSpot user reviews.
Find out in this report how the two Cisco Security Portfolio solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We get fewer threats to remediate due to the two-factor authentication, which does not allow as many threats through."
"The administrator tool in the dashboard is the most valuable feature. It's really easy to quickly see if users are locked out from their device, firmware code, or just all the little dashboards and reports I can run to give the security for monthly reports. The dashboard's really good."
"Another feature is the single pane of glass management. That's important for analytics and also for troubleshooting. It means there's one place that you go to at least start the troubleshooting process."
"It is a good solution for hybrid environments and VPN."
"Duo offers dual-factor authentication for our logins. I put in my credentials and hit go. Then I get an alert on my Apple watch, and I approve it. That part is just phenomenal."
"By deploying Duo, we have virtually eliminated the risk of direct deposit redirection as a result of credentials that have been compromised via phishing."
"It's a lot easier for our end users to connect to our network. You don't have to type in a code. You get push notifications, that's probably the best thing about it. The fewer clicks they have to do to be online, the better it is. They can easily get into the network and do remote work."
"Duo Security gives us an additional layer of security that would give us added confidence that our network will be less likely to get hacked, compromised, or otherwise."
"Threats never come close to your network with security at the DNS level."
"The weekly reportings are great. The investigation is super and the application management is equally great."
"When we have laptops that leave the building, they could connect to public WiFi before they establish a VPN connection back into the company. For that duration or that period of time when they're not docked in the network or on a VPN, they effectively don't have that full layer of security that I provide inside the building. This tool stands in during that period of time, and we extend the security settings through their basic firewall or their cloud-based firewall at that time. So, we do content filtering and control access, but they also are looking at new domains, IP addresses, and bad requests. They're blocking them on my behalf when a laptop is not sitting behind our security appliances."
"If it didn't have a single pane of glass, we would not be using it. The single pane of glass gives you a one-stop shop. It's like going to Home Depot. You find all your stuff there. You can see all your threats and your endpoints. It's a very important feature and makes things very simple."
"It has excellent resilience in cybersecurity. Cybersecurity for my organization is very important because we are a banking organization. We need this security to protect the personal information of our clients. This is very important for our security."
"They have a wealth of articles in their knowledge base. This has given me the freedom to troubleshoot on my own time. "
"For us and for customers, it's the ease of integration with Meraki. It's just a couple of clicks. That allows us to deploy very fast, and it doesn't change the way a customer uses his service. It's just more secure."
"It's very stable, reliable and does its job."
"The new smart license model doesn't always work. It's very complicated."
"Technical support could be improved. I don't think all support should have to go through an agreement."
"I wouldn't mind seeing some options for remembering a device for a short period of time or a specific login, particularly for administrative engineering staff, as we may be logging in to four or five different services."
"Duo Security should better organize its tile feature to organize applications better."
"Its documentation must be in French because we are a French-speaking country. They should also provide more training documentation. Its management interface should also be improved. They should also improve its update period. If I compare its update period with other products such as Palo Alto firewalls, this solution is really slow in updates."
"For upgrades, there should be a better notification of when they're coming out. We always have a testing phase, so we need to be ahead of it. It takes us longer before we can upgrade to the newest version."
"They could just continue to add more integrations."
"I'd like to see it integrated into other applications. I know there are some integrations, but I haven't been able to explore that any further."
"I would like them to make some videos, practical videos, the kind with steps that people can use to learn and deploy"
"Its price could be better."
"iOS devices and mobiles are huge in my environment right now, and I cannot run them on Cisco Umbrella 24/7."
"It would be useful if they had a malware protection engine running inside their own VM."
"Its reliability and the response time of the support team can be better."
"The solution is very expensive in Brazil."
"The design of the screens could be improved. Sometimes you're trying to look for information, for what you think is critical that should be on that first screen of the dashboard so that you can quickly take screenshots to have people help out, but you have to hop between screens to find little pieces of evidence."
"The integration with Cisco could be better."
Cisco Duo is ranked 8th in Cisco Security Portfolio with 55 reviews while Cisco Umbrella is ranked 2nd in Cisco Security Portfolio with 108 reviews. Cisco Duo is rated 8.8, while Cisco Umbrella is rated 8.8. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiToken, Fortinet FortiAuthenticator, Yubico YubiKey and UserLock, whereas Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG. See our Cisco Duo vs. Cisco Umbrella report.
See our list of best Cisco Security Portfolio vendors.
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