Cisco UCS Manager vs PagerDuty Operations Cloud comparison

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2,105 views|1,780 comparisons
95% willing to recommend
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3,598 views|2,545 comparisons
97% willing to recommend
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Executive Summary

We performed a comparison between Cisco UCS Manager and PagerDuty Operations Cloud based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The reporting functionality will give you any report you want.""Technical support has been good so far. We haven't had any issues with them. We're satisfied with the level of service they provide our company.""Ease of management is certainly the most valuable feature in this product.""Cisco UCS Manager is overall a good package because it gives a GUI interface and a CLI.""The solution is highly scalable, mainly because of the templates that make it easy for you to actually edit on the system.""The interface is ergonomic and native. We can use UCS Manager to do all the configurations for the servers, including storage, networking, and all the other components we need inside the fabric. It's simple and flexible.""The most valuable features are flexibility and management.""What I like most about Cisco UCS Manager is the ease of administration. It also allows the central management of maintenance, installation, and configuration activities."

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"Alert deduplication and noise reduction for alerts are the major features that I found useful.""The most valuable feature is definitely the flexibility of the schedule. The mobile app is quite also good for what we do: for receiving alerts, acknowledging, assigning, adding new responders. It has rich features for our needs.""PagerDuty let us set up rosters based on our shifts. We could assign a hierarchy for how the calls should be escalated and the number of times the call will be transferred between people before it is answered. It makes it easy to access an agent via mobile phone.""PagerDuty's best features are the dedicated application that allows me to reach my engineers immediately and the ability to directly assign specific tasks to individuals and have them report back.""It reduces the amount of white noise. If something comes through, then it will alert somebody. However, if it's a bit of white noise that comes through at night, then it gets dealt with the next day. Everything is visible to everybody. It's not just a single person getting an SMS, then going, "Oh, I'm not going to worry about that." The visibility to everybody on the team is one of the great things about it because it reduces the white noise.""The inbound integrations that PagerDuty provides with most of the DevOps tools are valuable.""The SMS pages and the mobile application are pretty much the top two features.""The most valuable feature is the phone app that allows us to send notifications without the additional fees when sending by SMS or phone calls."

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Cons
"Cisco UCS is expensive compared to others. The Cisco UCS Chassis is more expensive than a standalone server, but some companies require standalone servers because of their production load and affordability. You need to pay more if you require more features on the Blade or if you need more ports on the switch.""The installation and upgrade sytems need to be improved.""We have three data centers and if we could manage all three data centers using one interface, it would be great.""There is room for improvement in the software part of Cisco UCS Manager. It should be more user-friendly, especially when creating policies.""What's lacking in Cisco UCS Manager is the performance dashboard. If a blade has any performance issues, you should be able to create a dashboard on Cisco UCS Manager. Currently, this feature isn't present.""Getting a CLI report on routers, switches, or any other CLI configuration device is difficult.""The automation within the solution needs to be simplified.""I would like to see Cisco UCS optionally work as a hyper-converged system because right now, it only operates as a converged system."

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"PagerDuty can improve the integration with Terraform.""PagerDuty's webhooks need some improvement.""They could include incident merging and alert grouping features in the product.""It cannot be integrated with our upgraded Jira system.""The On-Call Teams feature could be better in terms of levels of conditions related to which team or member should get the responsibility of handling a matter or incident.""The solution's analytics are okay. I don't think the features, at this point, give you a lot of insights. We have actually been trying to get insights from it but it hasn't really given us a lot of extra points to explore. We were looking at the number of alerts to see where many of the alerts were coming from. We never managed to get many insights on this.""This solution works best in conjunction with a proper logging system, which can be an additional cost to organizations.""The user interface could be more intuitive."

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Pricing and Cost Advice
  • "With product discounts which can be negotiated, the product is a great value."
  • "You buy the hardware and then you get Cisco UCS Manager for free."
  • "The pricing for Cisco UCS Manager is okay for its market, so it's a four out of five for me."
  • "Cisco UCS is more expensive than Dell and HP, but it is more reliable. I see less issues and it's quite stable."
  • "Cisco UCS Manager’s annual licensing fee is expensive."
  • "We need to take a license for each port, which amounts to a big sum."
  • More Cisco UCS Manager Pricing and Cost Advice →

  • "Licensing costs are around $700 a month, and the only additional costs, are phone costs in some instances."
  • "The cost is quite high. But if you want to get a full-featured application and you have a big team..."
  • "If you add more people, then you have to pay more, which is always a thing with the SaaS solutions."
  • "If we wanted phone calls or additional SMSs, we would have to pitch up for those. They give us so many per month per user, then we have to pay extra if it goes over that."
  • "They're very good in pricing compared to the competitors in the area. I would rate them a five out of five in terms of pricing."
  • "The solution is paid on a monthly basis and represents about 1% of the platform's budget."
  • "There is a license needed to use PagerDuty."
  • "PagerDuty has monthly and yearly licenses available, the costs of which can get quite high if you have a large number of users."
  • More PagerDuty Operations Cloud Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It is more robust than other solutions. So, the stability is good.
    Top Answer:In comparison to other solutions, it is expensive. In HP servers, for example, we have HP SIM, and in Dell DXL, there's Dell Open Manager. Cisco UCS Manager is not as familiar with upgrades… more »
    Top Answer:There is room for improvement in the software part of Cisco UCS Manager. It should be more user-friendly, especially when creating policies. For example, if I am putting a maintenance policy, the… more »
    Top Answer:The product easily integrates with other solutions.
    Top Answer:The price is very high. I rate the pricing a six out of ten. The license for stakeholders is very limited.
    Top Answer:It’s quite hard to reach the support team.
    Ranking
    Views
    2,105
    Comparisons
    1,780
    Reviews
    7
    Average Words per Review
    554
    Rating
    7.3
    Views
    3,598
    Comparisons
    2,545
    Reviews
    16
    Average Words per Review
    401
    Rating
    8.4
    Comparisons
    Learn More
    Overview
    Cisco UCS Manager helps significantly reduce management and administration expenses by automating routine tasks to increase operational agility. Customers can extend the benefits of Cisco UCS Manager globally across an enterprise to thousands of servers in multiple domains with Cisco UCS Central Software.

    The PagerDuty Operations Cloud is the platform for mission-critical, time-critical operations work in the modern enterprise. Through the power of AI and automation, it detects and diagnoses disruptive events, mobilizes the right team members to respond, and streamlines infrastructure and workflows across your digital operations. The Operations Cloud is essential infrastructure for revolutionizing digital operations to compete and win as a modern digital business.

    PagerDuty Features

    PagerDuty has many valuable key features. Some of the most useful ones include:

    • 650+ integrations
    • Alerting
    • Native apps with push notifications
    • On-call duty scheduling
    • Automatic escalation of alerts
    • Reliable, distributed architecture
    • Incident reporting
    • Real-time monitoring
    • Network analysis
    • Issue tracking
    • Access controls/permissions
    • Service Level Agreement (SLA) management

    PagerDuty Benefits

    There are many benefits to implementing PagerDuty. Some of the biggest advantages the solution offers include:

    • Ideal for developers: With the PagerDuty solution, developers can spend more time focused on code. The solution’s powerful automation and noise reduction capabilities minimize interruptions and mobilize the right team in seconds.
    • Security incident response: Because of its integration ecosystem, PagerDuty enables you to respond to threats faster, tighten up security vulnerabilities, and get better cross-team visibility.
    • Critical event management: The solution makes it possible for your organization to get your crisis management team up and running quickly, keep all your business leaders and stakeholders informed in critical moments, and limit any disruptions that could impact your reputation or core business.
    • Service ownership: PagerDuty’s service ownership allows you to give everyone more autonomy, boost accountability, and minimize the impact of issues by quickly pulling in the right responder every time.
    • CollabOps: With this solution, you can integrate with chat and video tools like Slack, Zoom, and Microsoft Teams. Doing so makes it easier to contain incidents quickly, avoid manual errors, and streamline work across DevOps, CSOps, BizOps, and ITOps organizations.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the PagerDuty solution.

    Brandon J., Director of engineering at a wellness & fitness company, says, "The SMS pages and the mobile application are pretty much the top two features."

    PeerSpot reviewer Pramodh M., DevSecOps Consultant at a tech services company, comments, “The inbound integrations that PagerDuty provides with most of the DevOps tools are valuable. There is a flexible and easy way of integrating with monitoring tools. It allows us to configure the integration with APIs and plugins as well.”

    Syed Mohammad A., Vice President - Operations and Client Services at a financial services firm, mentions, "PagerDuty let us set up rosters based on our shifts. We could assign a hierarchy for how the calls should be escalated and the number of times the call will be transferred between people before it is answered. It makes it easy to access an agent via mobile phone."

    A Principal Architect at an energy/utilities company states, “The most important feature that is used is call scheduling. We are also able to actually call IT folks in the case of an emergency.”

    Sample Customers
    Management Science Associates, Peak 10, Virtual Consulting Professionals
    40% of the Fortune 100 TrustPagerDuty. Customers include: Slack, Intuit, Zendesk, Panasonic, Pinterest, Airbnb, eHarmony, McKesson, Comcast
    Top Industries
    REVIEWERS
    Comms Service Provider42%
    Consumer Goods Company8%
    Energy/Utilities Company8%
    Financial Services Firm8%
    VISITORS READING REVIEWS
    Computer Software Company33%
    Financial Services Firm11%
    Manufacturing Company8%
    Government7%
    REVIEWERS
    Financial Services Firm30%
    Computer Software Company13%
    Comms Service Provider13%
    Pharma/Biotech Company9%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Financial Services Firm13%
    Retailer7%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business32%
    Midsize Enterprise9%
    Large Enterprise59%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise12%
    Large Enterprise74%
    REVIEWERS
    Small Business30%
    Midsize Enterprise25%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise13%
    Large Enterprise67%
    Buyer's Guide
    IT Infrastructure Monitoring
    April 2024
    Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring. Updated: April 2024.
    768,857 professionals have used our research since 2012.

    Cisco UCS Manager is ranked 30th in IT Infrastructure Monitoring with 21 reviews while PagerDuty Operations Cloud is ranked 1st in IT Alerting and Incident Management with 35 reviews. Cisco UCS Manager is rated 8.0, while PagerDuty Operations Cloud is rated 8.8. The top reviewer of Cisco UCS Manager writes "Stable and resilient, but slightly more complicated to deploy". On the other hand, the top reviewer of PagerDuty Operations Cloud writes "Effectively generates alerts for incidents, making it suitable for 24/7 monitoring of infrastructure". Cisco UCS Manager is most compared with Cisco Intersight, Nutanix Prism, HPE OneView, Zabbix and Datadog, whereas PagerDuty Operations Cloud is most compared with Opsgenie, ServiceNow, JIRA Service Management, Splunk On-Call and Everbridge IT Alerting.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.