


ESET Endpoint Protection Platform and Cisco Secure Endpoint are two leading cybersecurity solutions. While Cisco Secure Endpoint offers a robust set of features, ESET Endpoint Protection Platform stands out for its affordability and customer support.
Features: ESET Endpoint Protection Platform provides comprehensive malware protection, low system impact, and a user-friendly experience. Cisco Secure Endpoint delivers advanced threat detection capabilities, integration with other Cisco security products, and advanced security features.
Room for Improvement: ESET Endpoint Protection Platform could improve its reporting tools, device compatibility, and usability enhancements. Cisco Secure Endpoint requires better customer support, reduced configuration complexity, and support improvements.
Ease of Deployment and Customer Service: ESET Endpoint Protection Platform is noted for straightforward deployment and exceptional customer service. Cisco Secure Endpoint benefits from detailed documentation and a well-structured support system but is slightly more complex to deploy.
Pricing and ROI: ESET Endpoint Protection Platform offers competitive pricing and good ROI, particularly for smaller organizations. Cisco Secure Endpoint, while more expensive, is considered a worthwhile investment due to its extensive feature set and security benefits.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
Regarding cost savings, ESET Endpoint Protection Platform definitely saves money because if my system or organization is hacked or ransomed, the potential financial loss would be far greater than the cost of the solution.
I saw the return on investment with ESET Endpoint Protection Platform within months.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Cisco has good technical support, especially considering these are newer solutions compared to traditional routing and switching products.
They have great technical support.
I typically receive support from the distributor, and the customer support team is also responsive and helpful.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Cisco Secure Endpoint is definitely scalable.
In terms of scalability, I can rate it eight or nine out of ten.
Their support is phenomenal, offering quick assistance.
Minimal system performance impact is very important when choosing endpoint protection solutions, and I believe ESET uses minimum hardware of the PC.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
We have not encountered any problems.
In terms of stability, I can rate it at nine out of ten.
Our experience with ESET Endpoint Protection Platform's centralized management console is mostly fine for managing security policies across endpoints.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
The forensic capabilities need enhancement, especially for deep forensic data collection.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
When we were using CrowdStrike, it used to detect and block pirated software, but ESET Endpoint Protection Platform is not doing that.
Extensive APIs to easily integrate our own systems with the platform for user configuration via their company portal.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Cisco is aggressive in pricing, making it competitive and sometimes even cheaper than other good products like CrowdStrike, Microsoft Defender, or SentinelOne.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
The price is very reasonable compared to the features provided.
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Cisco Secure Endpoint is very good in machine learning, which allows it to secure offline contents even if not connected to the internet.
ESET Endpoint Protection Platform provides ransomware prevention, which prevents attackers from encrypting my files and demanding ransom payments.
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
Machine learning, especially through live detection, detects threats that are blocked based on reputation or sandbox detection.
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 3.6% |
| ESET Endpoint Protection Platform | 2.5% |
| Cisco Secure Endpoint | 1.3% |
| Other | 92.6% |


| Company Size | Count |
|---|---|
| Small Business | 45 |
| Midsize Enterprise | 20 |
| Large Enterprise | 48 |
| Company Size | Count |
|---|---|
| Small Business | 21 |
| Midsize Enterprise | 14 |
| Large Enterprise | 21 |
| Company Size | Count |
|---|---|
| Small Business | 69 |
| Midsize Enterprise | 18 |
| Large Enterprise | 21 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
Cisco Secure Endpoint offers robust endpoint security with real-time threat prevention and cloud-based management. It is designed for seamless integration with Cisco products, delivering comprehensive protection and ease of use.
Cisco Secure Endpoint provides real-time threat detection, analytics, and rapid response capabilities. Its ease of use, integrated features like sandboxing and Device and File Trajectory, and its incorporation with Talos make it effective for threat hunting and endpoint protection. With strong machine learning and seamless integration with other tools, it addresses threat prevention and network visibility. However, there is room for improvement in AI features, SIEM API integration, user interface simplification, and cost reduction. Enhanced dashboards, reporting, and support are also areas for potential enhancement.
What are the primary features of Cisco Secure Endpoint?In industries such as finance, healthcare, and manufacturing, Cisco Secure Endpoint is vital for maintaining endpoint security and malware protection. Organizations use it within managed security services, integrating with tools like Umbrella for DNS security. It provides visibility into malware activities and supports threat hunting for devices beyond corporate networks. Deployed on workstations, servers, and laptops, it efficiently logs and blocks malicious actions, ensuring a secure environment.
ESET Endpoint Protection Platform offers comprehensive security with minimal CPU and RAM impact, effective malware protection, and seamless updates, making it ideal for organizations needing reliable digital security.
ESET Endpoint Protection Platform is highly regarded for its effective ThreatSense technology, advanced firewall, and central control capabilities. Users benefit from its lightweight design and efficient notification system, enjoying customizable management through its management console. Despite its strengths, there are opportunities to enhance malware repair, update processes, and AI integration. The platform's compatibility across operating systems and integration with systems like ESET PROTECT allows organizations to effectively secure endpoints and servers against threats like malware, viruses, and ransomware.
What are the key features of ESET Endpoint Protection Platform?Organizations deploy ESET Endpoint Protection Platform to safeguard laptops, desktops, and servers from cyber threats. Its use extends to antivirus protection, firewall configuration, and network monitoring. Companies often integrate it with ESET PROTECT and Apache HTTP Proxy for optimized management and updates, making it a versatile choice in industries requiring robust endpoint security.
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