We performed a comparison between Cisco Secure Endpoint and ESET Endpoint Security based on real PeerSpot user reviews.
Find out in this report how the two EPP (Endpoint Protection for Business) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's quite simple, and the advantage I see is that I get the trajectory of what happened inside the network, how a file has been transmitted to the workstation, and which files have got corrupted."
"It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it."
"appreciate the File Trajectory feature, as it's excellent for an analyst or mobile analyst. I can track everything that happens on our server from my PC or device. Integration with SecureX is a welcome feature because it connects Cisco's integrated security portfolio with our complete infrastructure. Sandboxing is helpful, and integration with the Cisco environment is excellent as we use many of their products, and that's very valuable for us."
"The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great."
"The most valuable feature is its threat protection and data privacy, including its cyber attack and data protection, as we need to cover and protect data on user devices."
"I'm only using the AMP (advanced malware protection) which is protecting my file system from all the malicious things that might happen. It should protect all kinds of things that might happen on the servers, things that I cannot see."
"The most valuable feature at this moment is that Cisco AMP or Cisco Secure Endpoint solution is delivering a lot of things, and I always say to a lot of customers that if we didn't have Cisco AMP, we probably would have had ransomware somewhere. So, it's protecting us very well from a lot of hackers, malware, and especially ransomware."
"The best feature that we found most valuable, is actually the security product for the endpoint, formerly known as AMP. It has behavioral analytics, so you can be more proactive toward zero-day threats. I found that quite good."
"All of our devices are integrated with the solution."
"The product is good and has a good interface."
"This solution does not slow down your systems. It is very light."
"ESET has regular updates, and it gives me good feedback. It's not too onerous like some of the products I've used in the past."
"The stability is good."
"It's easy to set up and quick to deploy."
"ESET Endpoint Security's best feature is that it's invisible until it detects a problem."
"Ransomware protection is embedded in the solution."
"On the firewall level, they were lagging a little bit behind, but they are running up again. I have full trust in the new 3000 series of firewalls where we would also be able to look more into the traffic that we're monitoring and get more security layers in our services. That would definitely be a big step."
"In terms of the user experience, if the UX design could be much simpler [that would improve things]... if they could make it more intuitive for someone who is not an engineer so that they still can read what's going on in their webpage and understand, that would be something."
"Its price is okay for us, but it can always be better. There's always room for improvement when it comes to pricing."
"The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."
"Logging could be better in terms of sending more logs to Cisco Firepower or Cisco ASA. That's an area where it could be made better."
"Cisco is good in terms of threat intelligence plus machine learning-based solutions, but we feel Cisco is lagging behind in using artificial intelligence in its systems."
"The Linux agent is a simple offline classic agent, and it doesn't support Secure Boot, which is important to have on a Linux machine. The Linux agent has conflicts with other solutions, including the Exploit Prevention system found in Windows servers. We didn't find a fix during troubleshooting, and Cisco couldn't offer one either. Eventually, we had to shut down the Exploit Prevention system. We didn't like that as we always want a solution that can fit smoothly into the setup without causing problems, especially where security is concerned. The tool also caused CPU spikes on our production machine, and we were seriously considering moving to another product."
"In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through."
"The solution can improve the modules, and it is lacking centralized management and visibility of the endpoints."
"After we did the initial setup of ESET Endpoint Security, we had to inform users about popups. This solution comes with an in-built software firewall and there can be some popups coming. We must tell the user not to keep, allow, or block anything. That is the main issue on the user side we have faced. The user's experience may not be as good."
"It would be useful if they could automate the deployment more."
"The detection could be better in ESET Endpoint Security. Sometimes it takes time to detect threats and might be because it's not holding all the memory. There are some features that have to mature. More features might be available in the higher-end product."
"There are some complexities if you want to manipulate the software."
"While we see dangers within our security system, it would help if there were popups that could immediately alert us or the user of the endpoint that something was detected."
"The initial setup of ESET Endpoint Security was not complex because we have five years of experience. However, it is not as easy if we did not have the experience."
"I suspect there will be some changes required to ESET because some experts I know just moved to MDR. I can imagine there might be some issues that were not fully covered by the ESET Endpoint that would be covered by MDR that we're on now."
Cisco Secure Endpoint is ranked 8th in EPP (Endpoint Protection for Business) with 15 reviews while ESET Endpoint Security is ranked 14th in EPP (Endpoint Protection for Business) with 46 reviews. Cisco Secure Endpoint is rated 8.4, while ESET Endpoint Security is rated 8.4. The top reviewer of Cisco Secure Endpoint writes "Makes it possible to see a threat once and block it across all endpoints and your entire security platform". On the other hand, the top reviewer of ESET Endpoint Security writes "Easy to set up with good security and rapidly improving capabilities". Cisco Secure Endpoint is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon, SentinelOne Singularity Complete and Symantec Endpoint Security, whereas ESET Endpoint Security is most compared with Microsoft Defender for Endpoint, SentinelOne Singularity Complete, Sophos Intercept X and CrowdStrike Falcon. See our Cisco Secure Endpoint vs. ESET Endpoint Security report.
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