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Cisco Secure Email vs Fortinet FortiMail Cloud comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cloudflare One
Sponsored
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
23
Ranking in other categories
Email Security (20th), Secure Web Gateways (SWG) (13th), Data Loss Prevention (DLP) (22nd), Cloud Access Security Brokers (CASB) (13th), Distributed Denial-of-Service (DDoS) Protection (9th), Software Defined WAN (SD-WAN) Solutions (12th), Access Management (11th), Bot Management (3rd), ZTNA as a Service (9th), ZTNA (4th), Secure Access Service Edge (SASE) (9th), Remote Browser Isolation (RBI) (3rd)
Cisco Secure Email
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
63
Ranking in other categories
Email Security (5th), Cisco Security Portfolio (9th)
Fortinet FortiMail Cloud
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Cloud Email (4th), Secure Email Gateway (SEG) (8th)
 

Mindshare comparison

Email Security Mindshare Distribution
ProductMindshare (%)
Cisco Secure Email4.7%
Proofpoint Email Protection6.7%
Microsoft Defender for Office 3656.1%
Other82.5%
Email Security
Cloud Email Mindshare Distribution
ProductMindshare (%)
Fortinet FortiMail Cloud3.6%
SendGrid8.4%
Amazon WorkMail8.1%
Other79.9%
Cloud Email
 

Featured Reviews

CV
Network Architect at IP Dimension
Cloud security has improved remote access and has reduced costs for smaller client sites
I have used Cloudflare One's Identity-Aware Proxy, and it is quite straightforward from what I have seen so far. The app registration on the Azure side integrates fully into Cloudflare, and I am very satisfied with that part because it is easy to set up. The integration of Cloudflare One's Secure Web Gateway and Zero Trust Network Access works without any issues. That part is pretty automatic, and if you complete the rest of the setup, it comes together by itself with no issues from my side. What makes it nice is that we can actually start replacing on-site firewalls at this stage for the smaller clients because it does not matter if they go to a coffee shop or work from home; they are still secured by the same connection. The hops get shorter and you get better latency. We have done testing to see if it is better. One thing that we did notice with our proof of concept with our current client is that they have people connecting from the UK. When they used their previous VPN solution, uploading CAD drawings and other files to the server took a long time. They mentioned that it is much quicker on Cloudflare One's solution. I definitely believe that is part of the improved performance, and I am satisfied with that as well. What is nice about Cloudflare One is that it makes the setup easier and also easier to train technicians to maintain it. Compared to legacy systems, we do not need to get fancy firewalls in place that are costly. That is definitely also a cost-saver with Cloudflare One.
KS
Technical Associate Network Security at Valuepoint Systems
Email security has protected financial data and provides clear tracking for every branch message
The areas of Cisco Secure Email that could be improved or enhanced are the slowness in the console. I don't think it was a database error or something, but we feel some slowness in configuring DLP and other content filters compared to other consoles. It may have been due to on-premises, but it was much noisy at some times while configuring DLP. When we tried to configure a DLP policy, the console became much slower. In that case, we cannot see what had happened in the mail which was blocked at that time. It may take nearly an hour to get back to normal while configuring policies. That is the major issue in the product.
IA
Consultant for the Chairman at Financial Literacy Knowledge Hub
Positive impact observed with email classification and encryption, but improvements needed in classification accuracy
The best features of Fortinet FortiMail Cloud are the classification of email and spam helper functionality. We are making a mix between human interaction and the cloud for the device itself. We are using pre-configured control on the device itself, and for the cloud, for the automatic notifications of classification. I have used the identity-based email encryption feature and we are using the mail encryption feature. We are not delivering the email until the user confirms that they know the sender; it remains encrypted until after confirmation that the email is safe. Fortinet FortiMail Cloud has had a positive effect on our organization since we can classify each email coming to our organization. We can identify false positives, spam emails, and other classifications for each email coming to our organization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The simplicity of the solution is its valuable features as almost no effort was needed to learn the configurations. It is also one of the cheapest firewalls available in this category."
"We mostly use Cloudflare WAF, and gets basic Cloudflaire DDoS, caching as extra bonus . We like the factor these features are all integrated into 1 console, simple to manage."
"Cloudflare Access is a stable solution."
"Enables me to work from two locations."
"The blocking feature is very good."
"Cloudflare is simple to use."
"Using Cloudflare One makes my work quite easy because for DDoS protection, all I need to do is understand the OSI model and click; it makes it easier than trying to write a command line or use a Linux command."
"It is a stable solution."
"Initially, the most valuable feature for us was the SenderBase Reputation, because that reduced the number of emails that were even considered by the system by a huge number..."
"The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it becomes a safe platform, you don't need to invest anything in your own data center or in your upgrade path."
"The Cisco Email Security Appliance has enabled us to reduce spam by at least 30% compared to our previous solution."
"It provides good IT assistance."
"The advanced phishing protection and the integration with the awareness tool that Cisco has embedded into the solution to bring awareness to the customers about the dangers of phishing attacks and other things that come from email are the most valuable features."
"This is a great product with wonderful support."
"The solution works well."
"What I find the most valuable about Cisco Secure Email is that the logs are not that difficult to see even if you're not used to them. The logs are reasonably readable and diagnosing the problem is not too hard with them."
"We did not put serious thought into solutions by other vendors because after looking at Fortinet, we found that it was quite simple, good, and full of features."
"This solution is stable; this is a cloud-based solution with a data center, so if site one goes down then site two will continue, and it is always available."
"Overall, it is a comprehensive and reliable solution."
"This solution is easy to install."
"The scanners with FortiMail are valuable."
"The quarantine feature of FortiMail is the most valuable, as it quarantines emails based on my policies."
"From my experience, this tool is able to protect the network."
"Fortinet FortiMail Cloud has had a positive effect on our organization since we can classify each email coming to our organization."
 

Cons

"Cloudflare DDoS has poor technical support."
"Cloudflare Zero Trust Platform needs to improve its documentation. It took time to do the implementation."
"The tool should provide on-premise versions. Currently, all versions are cloud-based."
"Our customers no longer use Cloudflare because its service is subpar."
"They don't have a person to provide support for customers using the solution under their free plan."
"Feedback could be enhanced."
"The free plan has limitations. For example, I can only set up three rules, and the application firewall is unavailable."
"I would like them to include a VPN feature to provide a secure connection to the data center."
"Scalability has certain shortcomings and needs to be improved because there are service providers who provide better scalability.v"
"The user interface needs massive improvement. While the device works fine and it's not complicated to write policies, renaming menu items and showing policy flow in conjunction with the application could help."
"The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations."
"I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier."
"We didn't get any malware, but a few phishing emails, maybe one or two, slipped in."
"The user interface could be updated."
"The initial setup was complex because I have two sites with physical clusters."
"I would like to see features like AI since it is currently an area that the product lacks."
"The improvement in Fortinet FortiMail Cloud can be made regarding the classification process itself because it has some false positives."
"The URL filtering and handling should be enhanced because it doesn't support all languages. I believe that this would be easy to enhance in the future."
"Its GUI needs improvement."
"Email sorting is missing from this solution."
"FortiMail needs to develop further, particularly in integrating AI features, to keep up with rapidly advancing technology."
"I can't see the feedback to the FortiMail gateway."
"The price is relatively expensive."
"Fortimail Cloud should include more advanced AI features that can analyze every traffic type."
 

Pricing and Cost Advice

"Cloudflare Zero Trust Platform's pricing is good."
"The pricing of the solution is cheap. The licensing cost is also very low. I rate the cost and pricing a three out of ten."
"The pricing is somewhere in the middle. I would rate the pricing a seven out of ten."
"The prices are slightly expensive."
"My company has to make yearly payments towards the licensing costs attached to the solution. There are no hidden charges apart from the licensing costs of the solution."
"The solution's pricing lacks transparency."
"The price tag is no longer $200,000, but rather $300,000 to $400,000. It's twice."
"The solution is not that expensive."
"It is a relatively expensive option compared to other alternatives."
"It is expensive. I would rate it 2 out of 10, where 1 is the most expensive and 10 is the cheapest."
"The licensing was all transferred."
"The solution is expensive."
"Cisco Secure Email is not expensive, and licensing costs are yearly."
"The product's price falls on the higher side when compared to the other products on the market."
"At times, we feel the pricing is a bit too high, but then, there is also room for discounts. We enjoy a lot of discounts, and that is why we are still with them. There are no costs in addition to the standard licensing fees."
"The license was not per user, the license model was per feature. You could choose anti-virus, anti-spam, etc. It was feature-based and charged yearly."
"A license for our company using FortiMail and FortiCare (filtering and support) was $4000."
"I see how manageable and flexible the licenses are."
"I rate the price of Fortinet FortiMail Cloud a five on a one to ten scale, where one is the low price, and ten is the high price. It is an averagely priced product."
"The product's price is reasonable."
"When we're talking about pricing, other products have about the same price. That is normal."
"It should cost around $60,000. We bought it as a bundle, so everything comes together in the license. That is standard."
"It's on a subscribed basis."
"The price of this solution could be more competitive."
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Top Industries

By visitors reading reviews
Construction Company
18%
Comms Service Provider
10%
Financial Services Firm
9%
Outsourcing Company
8%
Financial Services Firm
12%
Manufacturing Company
9%
Outsourcing Company
7%
Computer Software Company
7%
Financial Services Firm
8%
Construction Company
7%
Comms Service Provider
7%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise12
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise18
Large Enterprise27
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise8
Large Enterprise2
 

Questions from the Community

What needs improvement with Cloudflare Zero Trust Platform?
In my opinion, Cloudflare One can be improved mainly through compatibility, as the integration should be much simpler...
What is your primary use case for Cloudflare Zero Trust Platform?
Cloudflare One's primary use case for my organization is to protect servers and to provide remote access with the VPN...
What is your experience regarding pricing and costs for Cisco Secure Email?
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
What needs improvement with Cisco Secure Email?
The areas of Cisco Secure Email that could be improved or enhanced are the slowness in the console. I don't think it ...
What is your primary use case for Cisco Secure Email?
We are using Cisco Secure Email to monitor the outgoing and incoming mail traffic in our financial institute. We have...
What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The price of Fortinet FortiMail Cloud in Egypt is very competitive against other products, including the setup cost a...
What needs improvement with Fortinet FortiMail Cloud?
The improvement in Fortinet FortiMail Cloud can be made regarding the classification process itself because it has so...
What is your primary use case for Fortinet FortiMail Cloud?
I have experience working with Fortinet FortiMail Cloud as a mail gateway, not a firewall, and we have been using it ...
 

Also Known As

Cloudflare Area 1 Email Security, Cloudflare Bot Management, Cloudflare Gateway, Cloudflare Zero Trust Platform, Cloudflare DDoS, Cloudflare SASE & SSE Platform
Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
No data available
 

Overview

 

Sample Customers

23andMe
SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: July 2026.
907,664 professionals have used our research since 2012.