

Find out in this report how the two Domain Name System (DNS) Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
At Amazon, we knew exactly how much it would cost if a fulfillment center was down for an hour.
The AI features further contribute by expediting threat detection and incident response, ensuring tangible returns through operational savings.
From my point of view, the biggest return on investment when using Cisco Secure Access is the security it provides, and I believe the best word to describe it is best security, ensuring our protection.
For the small project I was working on, using the basic tier provided a huge improvement at zero cost.
In terms of return on investment with Cloudflare, it costs my time to set them up, but basically once they're set up, it's done.
This stems from their original business in networking, integrating router and switch operations, as well as security devices.
Although Cisco is reliable, the process to raise a support ticket has become more complex, requiring specific user accounts and access to specialized platforms.
Our engineers are very satisfied with the features, technical assistance, and documentation provided by Cisco.
Cloudflare does not offer hands-on technical support to fix customer problems but rather a self-service model.
I would rate the technical support with Cloudflare as excellent every time I've had to call them.
I have primarily worked not with the tool's customer support but with the product's sales engineers and technical sales engineers, who seem to know their stuff.
We turn the traffic to the Cisco Secure Access cloud, and we can manage and apply the policies that are necessary, making it very easy to scale the solution.
I would rate scalability at eight to nine out of ten.
Cisco Secure Access scales with the growing needs of our company.
It is a SaaS tool, but the fact that they have workloads deployed across the world proves that it is a highly scalable tool.
The tool offers very good performance, even during high-traffic periods.
I rate the solution’s scalability an eight out of ten.
Cisco is renowned for their reliability, and their products perform well under high data usage.
I rate the stability of Cisco Secure Access as ten out of ten.
The solution is stable enough, and I did not experience any latency or performance issues.
I rate the solution’s stability an eight out of ten.
The service is very stable with no impacts during high-traffic periods.
Modernization is needed, specifically in the enhancement of security features and functionality.
Previously, sending an email would automatically create a ticket, but now it requires accessing specific portals, making the process complicated.
Prices are high when compared to competitors, which makes it challenging to position the product with customers.
Despite these challenges, overall, Cloudflare remains the preferred solution compared to Azure, AWS CloudFront, and Google Cloud Armor.
Areas like how assessment, discovery, and payload are dealt with and how it all comes into your organization can be considered when trying to make suggestions to Cloudflare for improvements.
There are some performance considerations when it comes to dynamic content that involves fetching data from databases or using APIs.
The solution is cheaper than premium options such as Palo Alto, existing Cisco licenses facilitate replacing previous solutions with Cisco Secure Access smoothly and affordably.
Renewal prices have been surprisingly high.
Cisco is known for being a premium product, and its pricing reflects this.
I find it to be cheap.
I rate the product’s pricing a five out of ten, where one is cheap, and ten is expensive.
The tool is a premium product, so it is very expensive.
It eliminates the hassle of switching on VPNs and provides a direct connection to resources via Cisco Secure Access.
The main feature of interest to me and the customers is DNS security and Integrated Secure Web Control (ISWC).
The most valuable feature of Cisco Secure Access is the level of security it provides.
The most valuable features of the solution are performance and security.
Techniques like minification and image compression reduce the size of assets, leading to better performance and faster user load times.
The solution has been able to compare it to the market, and I think the product has taken great strides in automating quite a bit of things, and they use a lot of AI.
| Product | Market Share (%) |
|---|---|
| Cisco Secure Access | 6.3% |
| Cloudflare | 4.4% |
| Other | 89.3% |

| Company Size | Count |
|---|---|
| Small Business | 7 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 46 |
| Midsize Enterprise | 8 |
| Large Enterprise | 25 |
Cisco Secure Access is a comprehensive Security Service Edge (SSE) solution (a key component of a SASE solution) that addresses the complexities of securing a hybrid enterprise. Cloud-delivered and grounded in zero trust, it delivers a unique blend of user simplicity and IT efficiency for frictionless, secure access to all applications—SaaS (with gen AI), private apps, and the internet—regardless of user location or device. Secure Access protects users, data, and devices against relentless, sophisticated, and constantly evolving threats including AI-driven attacks and identity breaches.
Provides all core SSE components (ZTNA, SWG, CASB, and FWaaS) plus extended capabilities.
Includes VPN-as-a-Service (VPNaaS), data loss prevention (DLP), AI Assistant, visibility/control/guardrails for generative AI use, digital experience monitoring (DEM), reserved IP, remote browser isolation (RBI), DNS-layer security, flexible security enforcement (in cloud or on-premises), policy verification, and more.
Protects users as they seamlessly access resources and apps with no extra steps needed, regardless of protocol, port, or level of customization
Simplifies IT operations through a single client, single dashboard, single license, and unified policies.
Lowers risk with least privilege, granular controls backed with unmatched threat intelligence of Cisco Talos.
Eases interoperability with other products from Cisco and third-party vendors with common administrative controls, data structures, and policy management.
Robust integrations
Integrates with Cisco Identity Intelligence to protect against the startling increase in identity-based attacks.
Integrates with many SAML Identity Providers (IDPs) such as AD, Azure AD, Okta, Ping, etc.
Integrates with Cisco offerings including SD-WAN, Splunk, XDR, Thousand Eyes, third party technologies such as Menlo RBI, Chrome Enterprise Browser, and AppOmni for SSPM.
Cloudflare enhances web performance and security with features like CDN caching and DDoS mitigation while providing easy DNS management and intuitive setup through its user-friendly dashboard.
Cloudflare is recognized for its comprehensive web security and performance solutions. Speed improvements are achieved through caching mechanisms and DDoS protection, combining ease of DNS management with flexible page rules. The robust analytics and threat insight tools provide valuable data, assisted by a user-friendly dashboard allowing quick setup and configuration. An API offers dynamic DNS settings ensuring low latency and high performance across the globe.
What are Cloudflare's key features?Cloudflare finds utility across industries for DNS management and defense mechanisms. Its content delivery network assures fast content distribution and fortified security. Businesses integrate features like web application firewalls, load balancing, end-to-end SSL, and zero trust to protect websites from cyber threats while ensuring resilience and reliable performance.
We monitor all Domain Name System (DNS) Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.