We performed a comparison between Cisco Prime and ExtremeCloud IQ based on real PeerSpot user reviews.
Find out in this report how the two Network Management Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution provides data that allows us to time travel through logs and perform remote operations or troubleshooting."
"Cisco Prime can help customers fix their Wi-Fi issues with scientific and digital data."
"What I found most beneficial from Cisco Prime is that it gives you an insight into what your network does, even when you're not actively monitoring what's going on with your network."
"Cisco Prime, from a management perspective, has good reporting."
"If an AP or any wireless device goes into critical mode, Cisco Prime sends an alert. That is the most helpful feature."
"The installation is easy."
"Has a good wireless heatmap and search management features."
"Cisco Prime has been around for a long time, and it keeps getting better and better."
"What's most valuable for me in ExtremeCloud IQ is easy management. It also has centralized administration, so you don't have to go to the customer site to program it. It can be programmed remotely."
"This solution's most valuable feature is its short deployment time."
"Everything can be seen from the dashboard."
"The technical support for this solution is good."
"Extreme is transitioning to 802.11ax facilities running the 2G and the 5G cloud, allowing for higher density in education use cases, and ExtremeCloud IQ provides you with novel ways to manage everything. In the old days, you used to have a controller on-site for your access points, but everything is easier now."
"The tech who handles Extreme IQ tells me it's easy to use and learn. He felt like it was pretty intuitive. It comes with solid training materials. He also has talked about the security features that give you as much or as little control as you want."
"The dashboards are great and the user interface is quite intuitive."
"When we deployed the new IP that is managed wirelessly in the cloud, it fixed the problems. Now, we don't have any more reports, and everything works fine."
"It should be able to monitor Palo Alto, Juniper, and Check Point products - not just Cisco solutions."
"This solution could be improved if it could monitor configuration changes."
"Cisco Prime could improve the graphical user interface."
"The user interface of Cisco Prime could be more user-friendly and increase its performance."
"The solution has issues with real time monitoring of devices and NetFlow such as inadequate visualization for reports, sources, and destinations."
"We would like to see the inclusion of detailed alerts."
"Cisco needs to improve Prime's monitoring tab. If any device goes down, there is a 15-second lapse before we know. It would be much better if we were alerted two or three minutes before a device is about to fail, so we can dispatch a field engineer and avoid network downtime. I would like to see a feature that allows you to access the devices directly from Prime's monitoring tab. That would make work easier for us."
"The solution needs to include centralized management that aligns with the Greenfield network and its focus on real-time, scenario-based applications."
"I would like to see more security features such as NAC integrated to the solution. This would allow customers to be able to control all other users under one dashboard."
"A room for improvement in ExtremeCloud IQ is roaming. My team is facing roaming issues with the solution, particularly when using VoIP over WiFi. For example, VoIP sometimes breaks when you walk around the customer site. In terms of what I'd like to see in the next release of the solution, right now, the inventory for ExtremeCloud IQ is awful. There's no stock, and you must wait a year and a half for new stocks. It's awful."
"The licensing model could be improved."
"Pricing could be improved. It could be lower."
"We'd like to have a cloud dashboard from which we can see all devices."
"The certification costs from suppliers are getting out of control, and it's not just Extreme. We have the same problem with Cisco and Huawei."
"ExtremeCloud should invest in an SD-WAN solution or integration with SD-WAN."
"The solution will show us that there are some issues, but when we try to find those issues, we can't see them."
Cisco Prime is ranked 4th in Network Management Applications with 17 reviews while ExtremeCloud IQ is ranked 5th in Network Management Applications with 13 reviews. Cisco Prime is rated 7.8, while ExtremeCloud IQ is rated 8.2. The top reviewer of Cisco Prime writes "Good documentation and easy migration from on-prem to cloud but needs better heat mapping". On the other hand, the top reviewer of ExtremeCloud IQ writes "Extremely easy to deploy, but dashboard and stability need to be improved". Cisco Prime is most compared with Cisco DNA Center, SolarWinds Network Configuration Manager, Huawei eSight, HPE Intelligent Management Center and Junos Space Network Director, whereas ExtremeCloud IQ is most compared with Cisco Meraki Wireless LAN, Aruba Wireless, ExtremeWireless, Cisco DNA Center and Fortinet FortiGate Cloud. See our Cisco Prime vs. ExtremeCloud IQ report.
See our list of best Network Management Applications vendors.
We monitor all Network Management Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
