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Cisco Prime [EOL] vs ExtremeCloud IQ comparison

Cisco and Extreme Networks are both solutions in the Network Management Applications category. Additionally, 91% of Cisco users are willing to recommend the solution, compared to 97% of Extreme Networks users who would recommend it.
Cisco Prime [EOL]
Read 35 Cisco Prime [EOL] reviews
    91% willing to recommend
    ExtremeCloud IQ
    Read 76 ExtremeCloud IQ reviews
    • 2,604 Views
    • 469 Comparison Views
    97% willing to recommend
     

    Comparison Buyer's Guide

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    Executive Summary
    We performed a comparison between Cisco Prime [EOL] and ExtremeCloud IQ based on real PeerSpot user reviews.

    Find out what your peers are saying about Cisco, Hewlett Packard Enterprise, Fortinet and others in Network Management Applications.

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    To learn more, read our detailed Network Management Applications Report (Updated: August 2025).
    Buyer's Guide
    Network Management Applications
    August 2025
    Download the complete report
    Helped 867,497 peers since 2012

    Review summaries and opinions

    We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
     

    Categories and Ranking

    Cisco Prime [EOL]
    Average Rating
    7.8
    Reviews Sentiment
    6.5
    Number of Reviews
    35
    Ranking in other categories
    No ranking in other categories
    ExtremeCloud IQ
    Average Rating
    8.8
    Reviews Sentiment
    7.3
    Number of Reviews
    76
    Ranking in other categories
    Network Management Applications (13th), Network Access Control (NAC) (11th), Intrusion Detection and Prevention Software (IDPS) (22nd)
     

    Featured Reviews

    ZeeshanAli1 - PeerSpot reviewer
    Robust, cost-effective, and provides good visibility, but the scalability could improve
    We are extremely satisfied with the reliability and robustness of Cisco Prime Infrastructure, which we have been using for many years. Compared to newer products such as DNS centers or others, it has proven to be much more stable, which is important for large-scale operations. Stability is a primary concern for us, and we are glad that Cisco Prime Infrastructure meets our expectations in that regard. Furthermore, in regards to Legacy Plus new hardware, Cisco Prime has proven to be a reliable and adaptable solution thus far. Not only can it support older hardware, but it also has the capability to handle new features with the latest updates. If we consider new solutions such as DNS Center, we may have to sacrifice some legacy features that we still rely on. We may need to continue using these legacy features for a few more years due to various reasons such as budget constraints or the site not being a high priority. However, if we switch to a new product at this stage, we may lose a lot of the monitoring and other capabilities that we have with Cisco Prime. We have a close relationship with Cisco and understand that they are not prioritizing investments in Cisco Prime as they are encouraging customers to adopt the Cisco DNA Center. This means that we don't anticipate many new features to be added to the product in the future. While we know that we will eventually have to transition to a new solution, in the meantime, we plan to do a quick refresh of our legacy products.
    Read full review
    KristianLarsen - PeerSpot reviewer
    Helps resolve network-related issues quickly and is reasonably priced
    The tool has both advantages and weaknesses because it has several pieces of software on which it has been working because of buyouts. The tool has several branches of software versions, and you can consolidate it into ExtremeCloud, but it also has the disadvantage that sometimes people can get issues because the software on the hardware is different than they expected, especially if it is not converted to the tool used. The tool has simplified things, but it also adds a complexity that sometimes stumps some users. In the future, I think the tool’s onboarding setup of a new tenant could be smoother or faster. I also think that they could provide a simpler setup for first-level support so that it can be easier for them to have a support dashboard that would help them. I am talking about customer support organizations, so you usually have a high turnaround, but you need to have something that is easier to use and where you don't need so much training.
    Read full review

    Quotes from Members

    We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
     

    Pros

    "The VLAN mapping function has been most impactful in simplifying our network management tasks."
    "The hardware Cisco provides is excellent. It's a well-made product."
    "We use Cisco Prime for network mapping and surveys."
    "The solution provides data that allows us to time travel through logs and perform remote operations or troubleshooting."
    "If an AP or any wireless device goes into critical mode, Cisco Prime sends an alert. That is the most helpful feature."
    "The most valuable is the assistance for network support."
    "Cisco Prime can help customers fix their Wi-Fi issues with scientific and digital data."
    "We use this solution to troubleshoot our wireless systems, specifically regarding signal strength."
    More Cisco Prime [EOL] pros
    "Integrated Firewall in every AP (with DPI inspection) is a killer feature and it is included already in the price of licence (with others, this feature is an add-on licence)."
    "I like ExtremeCloud IQ's unified single-pane-of-glass dashboard. It offers a lot of visibility of performance, and it's great for troubleshooting. You don't have to go to 55 different places. You can get the information you need with just a few clicks."
    "Ability to assign zero trust policies from the user."
    "Another valuable feature is the automation of Wi-Fi configurations, which allows the wireless network to auto-reconfigure in case of problems."
    "Extreme is transitioning to 802.11ax facilities running the 2G and the 5G cloud, allowing for higher density in education use cases, and ExtremeCloud IQ provides you with novel ways to manage everything. In the old days, you used to have a controller on-site for your access points, but everything is easier now."
    "The dashboards are great and the user interface is quite intuitive."
    "The cloud-based controller through HiveManager is its most valuable feature. I can manage and configure changes to my access points from anywhere."
    "The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the network, like data usage (in GB), the status of ports and AP, and other details. You can drill down on granular-level drills to gain insights into specific applications and usage patterns like application level and fee, where your data is being wasted or what your clients are doing with the Internet data, what kind of applications they are using, etc."
    More ExtremeCloud IQ pros
     

    Cons

    "The product's performance monitoring feature could be more intuitive."
    "The solution can be slow at times."
    "If you think about a centralized monitoring system, Cisco Prime is not good because it does not support third-party vendors like Palo Alto or FortiGate."
    "It should be able to monitor Palo Alto, Juniper, and Check Point products - not just Cisco solutions."
    "Cisco needs to improve Prime's monitoring tab. If any device goes down, there is a 15-second lapse before we know. It would be much better if we were alerted two or three minutes before a device is about to fail, so we can dispatch a field engineer and avoid network downtime. I would like to see a feature that allows you to access the devices directly from Prime's monitoring tab. That would make work easier for us."
    "I want the tool to improve data visibility."
    "The solution is not easy to configure."
    "Cisco Prime needs to have lower prices and more customization options."
    More Cisco Prime [EOL] cons
    "Pricing could be improved. It could be lower."
    "A mobile app would be awesome."
    "An area for improvement in ExtremeCloud IQ is its technical support. Support could be better, especially when you need help concerning ExtremeCloud IQ and WinG."
    "We'd like to have a cloud dashboard from which we can see all devices."
    "They can improve just the onboarding process. More user information about the introduction to the product would be helpful. It would be good if they have a better user introduction to the new product because it is different than the prior version."
    "Pricing is a bit expensive."
    "I would like to see a remote phone application for monitoring APs when on the road."
    "I struggled with the documentation."
    More ExtremeCloud IQ cons
     

    Pricing and Cost Advice

    "The product's performance monitoring feature could be more intuitive."
    "The solution is not inexpensive but is worth it for large-scale environments."
    "You need to get special quotes from the company for each order."
    "The price of Cisco Prime was reasonable because we purchased it as part of a Cisco One package. The package was a bundle of Cisco solutions together, such as Cisco ISE and CMX. The price is reasonable com compared to other solutions."
    "Cisco Prime is an expensive solution."
    "I would rate the pricing of Cisco Prime a seven out of ten."
    "The cost is quite high."
    "We update the license every five years."
    More Cisco Prime [EOL] pricing and cost advice
    "The pricing is so cost-effective that it leaves no room for competition with other vendors."
    "ExtremeCloud IQ's pricing is high."
    "I would advise that you be sure to compare apples with apples. Many customers just look at the price per AP and licences, and compare that against other solutions. But, they do not look at the complete picture such as: TCO - how much the equipment will cost you over, say, seven years? Will the customer need to change complete infrastructure when they want to buy the newest hardware? Does support include a lifetime warranty and RMA?"
    "I did a multi-year license. It was a three-year license. It compares well with others in terms of the price. It is about a hundred dollars per year on a three-year scale."
    "ExtremeCloud IQ's pricing is medium, but its support contract costs more."
    "Extreme is twice as cheap compared to Cisco due to the currency exchange. Normally, I think Cisco would be a little bit more expensive, but there wouldn't be that much of a difference."
    "I am not involved in the price, but I am sure that it is not cheap."
    "There are probably cheaper solutions but we invest for stability and performance for the longer haul."
    More ExtremeCloud IQ pricing and cost advice
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    Top Industries

    By visitors reading reviews
    Computer Software Company
    15%
    Government
    14%
    Manufacturing Company
    8%
    Healthcare Company
    6%
    Computer Software Company
    11%
    Comms Service Provider
    10%
    Manufacturing Company
    9%
    Educational Organization
    8%
     

    Company Size

    By reviewers
    Large Enterprise
    Midsize Enterprise
    Small Business
    By reviewers
    Company SizeCount
    Small Business9
    Midsize Enterprise4
    Large Enterprise23
    By reviewers
    Company SizeCount
    Small Business45
    Midsize Enterprise13
    Large Enterprise24
     

    Questions from the Community

    What do you like most about Cisco Prime?
    The most valuable features of Cisco Prime include its comprehensive functionality as a one-stop solution for basic SNMP port management.
    See all answers
    What needs improvement with Cisco Prime?
    The product's performance monitoring feature could be more intuitive.
    See all answers
    What is your primary use case for Cisco Prime?
    We use Cisco Prime for centralized configuration management backups and monitoring.
    See all answers
    What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
    Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
    See all answers
    What is your experience regarding pricing and costs for ExtremeCloud IQ?
    The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
    See all answers
    What advice do you have for others considering ExtremeCloud IQ?
    I rate the overall solution nine out of ten only due to the poor documentation. Despite this, I was very happy with ExtremeCloud IQ as it greatly eased my workload, allowing me to manage the networ...
    See all answers
     

    Comparisons

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    Compared 14% of the time
    Ruckus Wireless vs ExtremeCloud IQ Logo
    Ruckus Wireless vs ExtremeCloud IQ
    Compared 12% of the time
    Ubiquiti Wireless vs ExtremeCloud IQ Logo
    Ubiquiti Wireless vs ExtremeCloud IQ
    Compared 9% of the time
    Cisco DNA Center vs ExtremeCloud IQ Logo
    Cisco DNA Center vs ExtremeCloud IQ
    Compared 8% of the time
    Aruba Wireless vs ExtremeCloud IQ Logo
    Aruba Wireless vs ExtremeCloud IQ
    Compared 7% of the time
    More ExtremeCloud IQ Competitors
     

    Product Reports

    Buyer's Guide
    Cisco Prime [EOL]
    September 2025
    Cisco Prime [EOL] reportDownload Cisco Prime [EOL] product report
    Buyer's Guide
    ExtremeCloud IQ
    September 2025
    ExtremeCloud IQ reportDownload ExtremeCloud IQ product report
     

    Also Known As

    Cisco Prime Infrastructure
    Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
     

    Overview

    Cisco Prime products deliver next-generation management by supporting an intuitive workflow-oriented user experience and integrated lifecycle operations across Cisco architectures, technologies, and networks.

    Cisco

    ExtremeCloud is a resilient and scalable cloud-based network management solution offered by Extreme Networks as a subscription service.

    The network is your platform of engagement for clients and staff. We have designed ExtremeCloud to provide superior user experience by empowering you and the applications that drive your business. The combination of Extreme Networks’ smart wired and wireless edges and the elasticity, resilience and scalability provided via state-of-the-art datacenters distributed strategically for worldwide availability allows you to respond to the changing needs of your business, at the speed of cloud, through a simple, multi-site aware user interface.

    Extreme Networks
     

    Sample Customers

    Mohawk Industries, Universidad EAFIT, Halton Healthcare
    Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
    Buyer's Guide
    Network Management Applications
    August 2025
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