Cisco Prime [EOL] vs ExtremeCloud IQ comparison

"It helps us manage and monitor analytics and fix issues."

"The most valuable is the assistance for network support."

"The installation is easy."

"The most valuable feature of Cisco Prime is the heat map."

"We use Cisco Prime for network mapping and surveys."

"Cisco Prime, from a management perspective, has good reporting."

"The technical support team is very good."

"The most valuable features of Cisco Prime include its comprehensive functionality as a one-stop solution for basic SNMP port management."

"The few times we have needed help, Aerohive has been there for us and I am confident that If I need them they will be there again."

"Integrated Firewall in every AP (with DPI inspection) is a killer feature and it is included already in the price of licence (with others, this feature is an add-on licence)."

"The cloud-based management interface allows us to fully manage all our wireless radios, ensuring consistency and ease of access."

"This solution's most valuable feature is its short deployment time."

"Its configuration and deployment are the most valuable."

"The tech who handles Extreme IQ tells me it's easy to use and learn. He felt like it was pretty intuitive. It comes with solid training materials. He also has talked about the security features that give you as much or as little control as you want."

"I like ExtremeCloud IQ's unified single-pane-of-glass dashboard. It offers a lot of visibility of performance, and it's great for troubleshooting. You don't have to go to 55 different places. You can get the information you need with just a few clicks."

"It allows me to see APs and clients that are having issues, allowing for faster support response and less downtime."

"Some improvements are needed, specifically in the form of more updates and enhancements."

"The solution has issues with real time monitoring of devices and NetFlow such as inadequate visualization for reports, sources, and destinations."

"The product is expensive compared to other vendors in the market."

"The onboarding process could be improved and developed to enhance compatibility for non-Cisco devices."

"If you think about a centralized monitoring system, Cisco Prime is not good because it does not support third-party vendors like Palo Alto or FortiGate."

"I want the tool to improve data visibility."

"The product's performance monitoring feature could be more intuitive."

"Cisco needs to improve Prime's monitoring tab. If any device goes down, there is a 15-second lapse before we know. It would be much better if we were alerted two or three minutes before a device is about to fail, so we can dispatch a field engineer and avoid network downtime. I would like to see a feature that allows you to access the devices directly from Prime's monitoring tab. That would make work easier for us."

"Having a wizard for customers who are just starting might be helpful."

"I would like to see a remote phone application for monitoring APs when on the road."

"Need port aggregation on the 2384 switches to take full advantage of ac on the APs. I understand that is on their product road map."

"I know a school district, a big school district of mine, ripped out Extreme due to inefficiencies. It was the guest network that can be a struggle. They tried to differentiate between their primary network, and then offer a secondary."

"ExtremeCloud should invest in an SD-WAN solution or integration with SD-WAN."

"The licensing model could be improved."

"I would like to see more security features such as NAC integrated to the solution. This would allow customers to be able to control all other users under one dashboard."

"The dashboard and stability need to be improved."

"If we have a license for Cisco DNA, we can use the same license for Cisco Prime."

"The solution is not inexpensive but is worth it for large-scale environments."

"The product's performance monitoring feature could be more intuitive."

"I rate the solution's pricing an eight out of ten."

"I would rate the solution's pricing an eight out of ten."

"The price of Cisco Prime was reasonable because we purchased it as part of a Cisco One package. The package was a bundle of Cisco solutions together, such as Cisco ISE and CMX. The price is reasonable com compared to other solutions."

"The cost is quite high."

"The product is expensive compared to other vendors in the market."

"There are probably cheaper solutions but we invest for stability and performance for the longer haul."

"Previously, ExtremeCloudIQ provided free licensing for all the basic requirements of their customers. An advanced cloud user had to purchase advanced licenses for automation and advanced country features at the enterprise level. They have restricted the licensing, allowing only up to ten units for testing, which is challenging. This limitation becomes problematic, especially in countries like Sri Lanka or other Asian countries, where customers face economic challenges and have limited budgets. The previous free option was beneficial, but it has become tougher to manage with these new changes. They should revise their pricing structure, offering the basic features free of charge for up to 50 AP. Larger entities with more than 50 APs have the budget to support them. Still, it becomes more difficult for small and medium-sized businesses with less than 50 APs to allocate a significant budget for control and management features."

"Bring the cost down."

"The product pricing is reasonable."

"I did a multi-year license. It was a three-year license. It compares well with others in terms of the price. It is about a hundred dollars per year on a three-year scale."

"For example, if you compare Aruba vs Aerohive, you need to check which licences from Aruba you need to match the functionality of Aerohive (usually you need at least three types of licences and a controller with redundancy). The same goes with Cisco, where you need buy additional licences for central management, firewall, spectral analysis, WIPS, PPSK, etc. Aerohive has a very simple model - one licence for all the functionalities - and you can believe that there are many. One licence makes it easy to maintain, scale, renew and you can plan your costs 10 years in advance."

"It is costly as compared to Meraki, Aruba, Juniper, and Cisco. Cloud IQ is an enterprise solution, whereas Meraki is specifically a single solution."

"This solution offers annual licensing that is middle of the range in terms of cost."