

Cisco Meraki Wireless LAN and Ekahau AI Pro compete in the wireless network management and planning category. Based on features, Cisco Meraki seems to have the upper hand due to its robust integration and centralized management capabilities.
Features: Cisco Meraki Wireless LAN offers centralized management, making it ideal for smaller organizations with limited IT staff. It provides easy tracking of usage and configurations, and its dashboard allows for comprehensive visibility. The advanced security features and solid reporting tools enhance its management capability. Ekahau AI Pro focuses on Wi-Fi network planning and analysis, featuring dual-band spectrum analysis and customizable reporting. It provides high accuracy in wireless assessment and simulates real-world conditions to offer deep insights.
Room for Improvement: Cisco Meraki Wireless LAN could improve error logs, introduce more enterprise-level features, and enhance logging granularity. The licensing could be less restrictive to prevent service termination. Better integration with other Cisco products and GDPR compliance are also needed. Ekahau AI Pro should enhance its support for mixed environments, offer more interactive reporting, and refine GPS functionality for outdoor surveys. Pricing is a concern for both products.
Ease of Deployment and Customer Service: Cisco Meraki Wireless LAN supports flexible deployment options including cloud and on-premises, known for ease of use and quick setup. Its customer service is generally well-regarded, though consistency could improve. Ekahau AI Pro operates primarily on-premises with straightforward setup, yet users sometimes require more detailed documentation and support. Meraki is noted for a better support model via its dashboard.
Pricing and ROI: Cisco Meraki Wireless LAN is noted for a high price point due to its features and quality, with annual licensing fees and service disruptions upon missed payments. Ekahau AI Pro is expensive mainly for its Wi-Fi planning tools. Both products offer significant ROI, with Cisco Meraki enhancing time and cost savings through centralized management, while Ekahau is valuable in professional Wi-Fi environments.
I would rate Cisco support a 10, as the response time and process via the dashboard are easy, and response times are always within the SLA.
It would be better if the SLA of technical support was less than four hours.
Meraki is not scalable enough since it straightforwardly maps its products to segmented specifications.
Stability is not an issue for me because it comes with Cisco's proven manufacturer quality.
We have experienced many instances where we have experienced a lag in our network, and I am not sure if it is due to their devices or our network.
The most important improvement needed is to eliminate the limitation of uplinks.
Some of the newer models of the Cisco Meraki Wireless LAN access point have encompassed the new wireless protocols and increased the strength of their antennas.
The pricing of Cisco Meraki Wireless LAN is not competitive enough for the SMB market compared to other brands.
Cisco Meraki Wireless LAN is on par with other devices in that category, offering competitive pricing.
My experience with the pricing of Cisco Meraki Wireless LAN is that it is competitive with other providers offering paid subscriptions.
Cisco Meraki Wireless LAN has helped optimize network traffic very effectively, as we do prioritization for streaming and web conferencing apps, resulting in a clear, visible improvement in performance.
It also manages security clients and switches, providing a single dashboard to manage multiple network infrastructures.
The ability to program all access points from the Cisco Meraki Wireless LAN dashboard, view the status of all of them, and examine the individual devices connected to each access point is very valuable.
| Product | Market Share (%) |
|---|---|
| Cisco Meraki Wireless LAN | 10.6% |
| Aruba Wireless | 14.3% |
| Ruckus Wireless | 13.2% |
| Other | 61.900000000000006% |
| Product | Market Share (%) |
|---|---|
| Ekahau AI Pro | 12.9% |
| EVE-NG | 11.1% |
| Cisco Modeling Labs (CML) | 10.5% |
| Other | 65.5% |


| Company Size | Count |
|---|---|
| Small Business | 69 |
| Midsize Enterprise | 26 |
| Large Enterprise | 31 |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 2 |
| Large Enterprise | 15 |
Ekahau AI Pro optimizes Wi-Fi network planning, design, and analysis with advanced tools that include heat maps, spectrum analysis, and data-driven insights, ensuring efficient deployment and management.
Ekahau AI Pro offers comprehensive solutions for Wi-Fi site assessment, integrating cutting-edge analysis tools. With features like heat mapping, RF interference examination, and dual-band spectrum analysis, it aids in precise access point placement and performs predictive surveys for performance optimization. It supports diverse environments and industries, including education and healthcare. Despite its strong capabilities, users point to areas for improvement such as high resource demand, file management, and outdoor GPS functionality. The pricing and support aspect are also highlighted as needing attention.
What features make Ekahau AI Pro stand out?Ekahau AI Pro is widely implemented in sectors like education, where it supports comprehensive campus-wide networks, and healthcare, enhancing patient care with reliable connectivity. Enterprises utilize Ekahau for designing robust networks that handle high-density environments, ensuring secure and fast wireless access.
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