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Cisco Meraki Systems Manager (MDM+EMM) vs Matrix42 Unified Endpoint Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Remote Access (2nd), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Cisco Meraki Systems Manage...
Ranking in Enterprise Mobility Management (EMM)
12th
Average Rating
8.6
Reviews Sentiment
7.9
Number of Reviews
33
Ranking in other categories
Mobile Device Management (MDM) (6th)
Matrix42 Unified Endpoint M...
Ranking in Enterprise Mobility Management (EMM)
20th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
Unified Endpoint Management (UEM) (18th)
 

Mindshare comparison

As of October 2026, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 19.9%, down from 30.6% compared to the previous year. The mindshare of Cisco Meraki Systems Manager (MDM+EMM) is 2.6%, up from 2.1% compared to the previous year. The mindshare of Matrix42 Unified Endpoint Management is 2.0%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM) Mindshare Distribution
ProductMindshare (%)
Microsoft Intune19.9%
Cisco Meraki Systems Manager (MDM+EMM)2.6%
Matrix42 Unified Endpoint Management2.0%
Other75.5%
Enterprise Mobility Management (EMM)
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
Sulesh PK - PeerSpot reviewer
Monitoring and Operations Pilot at Egis S.A.
Has simplified hardware issue identification but needs integrated communication options
We have monitoring capabilities and we are monitoring some network tools from Cisco Meraki Systems Manager (MDM+EMM) and troubleshooting as well. I am currently working with version MR 32.1.4. Policy involves connecting mostly through emails, as we don't have any special kind of policy features. If any alert comes, we connect via mail. We don't utilize the geolocation tracking feature. The unified dashboard helps me simplify device management for my team based on the location, as we have configured devices from many different countries. We give the device's name based on the location, allowing us to identify easily in the dashboard. Regarding operational cost savings, it is cost-saving because in other companies, they use different tools for different networks, such as one for Windows, another for Linux, and a different one for VMware. We use all the systems including Windows, Linux, and networking under Cisco, Centreon, and Cisco Meraki Systems Manager (MDM+EMM), which is very cost-efficient. Regarding pricing and licensing of Cisco Meraki Systems Manager (MDM+EMM), I don't have information about that, as we are from the technical department. Details about subscription and quotation come from another department. I rate this solution 8 out of 10.
Sanjay Mukhopadhyay - PeerSpot reviewer
Director - Sales & Operations - India at Intertec Systems
It is a complete and competitive solution with excellent OEM support
Matrix42 is a complete solution in terms of functionality. Still, you need to understand whether it's also capable of managing Kubernetes containers to that extent, and this is not very clear in the product fact sheet. It’s possible with Ivanti MobileIron, though, and Matrix42 seems to be one step behind in this aspect. Likewise, in terms of integration, there is still room for improvement in Matrix42 to integrate with more third-party tools compared to Ivanti, which has a larger number of integrations due to its size. MobileIron is an older product that has evolved over time, offering advantages in terms of readily available third-party APIs and integrations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a wonderful product; I would advise others to go for it because it is definitely helpful for an enterprise and has been improving constantly."
"Microsoft Intune has never crashed for me; it always works without fail."
"Based on my experience, I would recommend Microsoft Intune to organizations looking for management of a large number of devices and enterprise environments."
"I would recommend Microsoft Intune to others; it is a very good and scalable solution."
"It works well if you have a Microsoft environment."
"Conditional access helps me control uncontrolled access."
"For our office workers who are not based in Norway, when we order the PC, we can do some of the settings for them. These are standardized settings. We can set them up exactly as they are in Norway so that they're the same."
"Microsoft Intune is the best solution available; we can connect with any device and handle all queries, which sets it apart from other tools available in the market."
"If you want something that's going to work and scale very well, and allow you to pre-configure the devices before you get them into the company, then Cisco Meraki Systems Manager (MDMEMM) is a great option."
"The ability to push out applications is a great aspect of the solution."
"The product can scale, and it is definitely something that you can deploy on small businesses or very big companies."
"The best features of Cisco Meraki Systems Manager include its simplicity and ease of use. It is straightforward to set up and manage devices compared to other products."
"The web portal provides status reporting and ease of configuration."
"The analysis of traffic and configuration capabilities are the most valuable aspects for us."
"The remote security feature, as well as the ability to control devices from anywhere, is one of the more beneficial features of Cisco Meraki Systems Manager (MDM+EMM)."
"The profile settings are valuable features; it is a good solution, good for daily use, and the UI is easy to learn, and the documentation and YouTube channel help us finish most of our engine work."
"The most valuable feature of this solution is the ability to assign a package to a user on a system If you have your software packages set up via SCCM. It automates the process, which is very convenient, especially since most of our people are remote. Additionally, the overall functionality is good."
"Matrix42 Enterprise Mobility Management offers on-premises deployment."
 

Cons

"There should be more focus on mobile device security and integration."
"I would like to see Intune improve its handling of hybrid domain joins. We continue to experience issues with machines losing their hybrid domain join status."
"Almost every day during the initial deployment, I would chat with technical support for solutions. They did not give me a suitable solution to solve the false positive alarms."
"It would really be helpful to have the option to manage server operating systems as well, like Windows Server, at least. That way, we could scrap the use of SCCM, which requires a lot of on-premises infrastructure."
"Reporting needs to be better. Sometimes, it is way too slow, and it is not even accurate."
"My experience with them was very bad. They don't know about their own product."
"They need to integrate more with security options."
"Reporting can be better. Only global administrators can see detailed reports at the moment, and I don't want to use the global admin."
"The price of the solution could be reduced."
"I would like the system's compatibility with Google Chrome to be improved."
"We've really only experimented with their iOS client. This is due to the fact that their Windows client has a lot to be desired. We first tried experimenting with the Windows one but very quickly determined that it wasn't going to cut it for most Windows cases. The Windows portion of this product needs improvement. I'd say that it's not really viable."
"While the graphical user interface is user-friendly and easy to configure, I see room for improvement in integration with third-party tools."
"If Cisco Meraki Systems Manager integrates with other solutions or models, such as ACA's radio solution, on the same equipment or within the same cloud environment, it will offer significant benefits.""
"Sometimes, the integrations are a bit tough."
"It doesn't seem to be able to establish some VPN tunnels with other devices in a particular way that such as an ASA can do for us."
"Security could be improved, and there could be more features that enable you to customize the end customer solution."
"In terms of integration, there is still room for improvement in Matrix42."
"Matrix42 Enterprise Mobility Management could improve the user interface, it is not very intuitive."
 

Pricing and Cost Advice

"Intune is linked with Microsoft. We can deploy the Microsoft E365 license to users by Intune. There are different types of licenses, such as device administrator licenses, E5 licenses for device enrollment manually, and P1 and p2 licenses for device enrollment automatically. These are the licenses required for the administration."
"Its price is quite okay. I wish they provide certain additional features with the same license."
"Even if they charge a premium, they aim to provide equal value."
"Most of our clients come to us with licensing already in place. On average, it costs $6 per device per month to add Intune to an Office 365 subscription, but I am not sure."
"We don't pay for Intune because it is bundled with the premium subscription to Office 365. It includes Intune and Defender. I don't have to buy two extra products to manage my enterprise."
"It comes as a bundle, so you do not really know what the prices are. Microsoft does not break it down to the user cost for us. It is just bundled with our E5 license."
"The clients pay for a license and each can have a different type of license, such as an E3 or E5."
"The licensing is on a yearly basis."
"My customers at times have issues with the price of the solution. It is expensive, but overall it is worth it. The licensing model cost is based on how many devices you require."
"The price is high for the market."
"My clients find it a bit expensive compared to other systems."
"This product is reasonably priced."
"The storage is affordable and the system has some price-related issues. Therefore, keeping the price in mind, I would rate it seven out of ten."
"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive."
"Meraki MDM is the cheapest solution we have used."
"It's extremely competitive and very good for a product in this sphere."
"Matrix42 is more affordable than Ivanti."
"I am not sure the price of this solution but I would imagine it is fairly expensive because of the complexity, you would not use it in a small company."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
9%
Outsourcing Company
9%
Computer Software Company
7%
Construction Company
9%
Manufacturing Company
9%
Financial Services Firm
8%
Computer Software Company
7%
Financial Services Firm
10%
Computer Software Company
9%
Manufacturing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business191
Midsize Enterprise63
Large Enterprise187
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise14
No data available
 

Questions from the Community

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Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Cisco Meraki Systems Manager (MDM+EMM)?
The pricing sits at a mid-level range, around five or six. There are cheaper and more expensive tools available, but ...
What needs improvement with Cisco Meraki Systems Manager (MDM+EMM)?
An area of Cisco Meraki Systems Manager (MDM+EMM) that could be improved is if we could connect directly with the res...
What is your primary use case for Cisco Meraki Systems Manager (MDM+EMM)?
I work with system management in Cisco Meraki Systems Manager (MDM+EMM) products. Our usual use cases for Cisco Merak...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Meraki MDM
Matrix42 Enterprise Mobility Management (EMM), Silverback Enterprise Mobility Management (EMM)
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College
Partou Childcare
Find out what your peers are saying about Cisco Meraki Systems Manager (MDM+EMM) vs. Matrix42 Unified Endpoint Management and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.