Cisco Meraki Systems Manager (MDM+EMM) vs Citrix Endpoint Management comparison

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Executive Summary

We performed a comparison between Cisco Meraki Systems Manager (MDM+EMM) and Citrix Endpoint Management based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Cisco Meraki Systems Manager (MDM+EMM) vs. Citrix Endpoint Management Report (Updated: November 2022).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"As the solution is a software as a service, the scalability is unlimited.""It is user-friendly, and the performance is also good. It is a convenient product""For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic.""Among the most valuable features are the Company Portal that is built into Intune, and the update rings so that we can manage what types of future updates the devices get.""The Asset Management and Auto Pilot are valuable features.""The standout features of Intune are its excellent mobile device management and highly effective application management capabilities.""The stability is good.""Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

More Microsoft Intune Pros →

"Initial setup was easy.""The central management console on the cloud is fast and is the solution's most valuable feature.""The solution is simple.""The most significant benefit is that the deployment is quick and painless. You don't need a specialized IT department to implement and scale the network. It's easy to maintain, too. It only requires one or two network administrators.""It's robust, and we like the device availability, ease of purchase, and supplier stock availability.""I have found the location analytics feature that is built into the APs to be the most valuable. It allows you to compare data and to single out individuals who are repeatedly coming into your store. We can observe different trends. This is what separates it from a lot of the other solutions.""The proprietary standards and modules are the most valuable features.""Security is the main feature because the company is reliable."

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"We have seen improvements in compliance management on the devices.""ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users.""The product is capable of acting in many different ways to help secure architecture.""The MAM applications of the product are great.""A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud."

More Citrix Endpoint Management Pros →

Cons
"It should be easier to define policies and comply with those policies.""They need to add more group policies. Intune currently does not have many group policies that you can deploy. Its reporting, which is very limited at the moment, also needs improvement. It will be great if they can add report customization. Its stability needs to be improved. Sometimes, when you register a device in Intune, it doesn't show up instantly on the engine portal on the admin side. They need to provide better support for complicated issues. They also have a long turnaround time.""They should make it easier to order it, however, that's generally true for everything from Microsoft.""Additional application deployment options e.g. MSI deployment with more complex parameters or additional side-by-side files, and non-MSI deployment options.""Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area.""I would like to see the ability to deploy custom packages as a Windows 64-bit package, as opposed to the Windows 32-bit, which is the only one available now.""Some enrollment features could be improved.""The most important thing is reporting. They should improve their reporting. They should give a free hand to users. In SCCM, I can create my own reports. For example, in SCCM, I can create an inventory report for my PC or for all PCs, but in Intune, we don't have an option to create any report. Microsoft claims that Intune is a successor of SCCM, but SCCM is more powerful than Intune. So, they should develop Intune more and make it equivalent to SCCM. Then, their product will be great in the market."

More Microsoft Intune Cons →

"In my opinion, the equipment availabilities and competitive pricings could be improved.""System's compatibility with Google Chrome could be improved.""The maintenance is average.""Cisco's authorized scripting can be complicated. For example, we sometimes enter the wrong code using this script, and then we had to dictate to find the problem.""The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive, and I'd like to see a reduction in cost.""Because Cisco has improved a lot and is competing with other technologies that are innovative and brand new to the market, the only improvements they have to make are to keep up with the current competition and remain competitive with other solutions.""Integration with other tools, such as, ConnectWise Automate.""There are problems with the connection on the client side, and the app that was deployed could be better."

More Cisco Meraki Systems Manager (MDM+EMM) Cons →

"The tool’s battery usage was high.""Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges.""Requires integrating with ABM before enabling some of the features.""Support for inventory management of Apple devices should be added."

More Citrix Endpoint Management Cons →

Pricing and Cost Advice
  • "Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
  • "There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
  • "Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
  • "The purchase of the product was handled by someone else."
  • "I have no comment on pricing of the solution."
  • "The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
  • "For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
  • "The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
  • More Microsoft Intune Pricing and Cost Advice →

  • "The price is high for the market."
  • "It's extremely competitive and very good for a product in this sphere."
  • "The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive."
  • "This product is reasonably priced."
  • "My customers at times have issues with the price of the solution. It is expensive, but overall it is worth it. The licensing model cost is based on how many devices you require."
  • "The storage is affordable and the system has some price-related issues. Therefore, keeping the price in mind, I would rate it seven out of ten."
  • "Meraki MDM is the cheapest solution we have used."
  • "My clients find it a bit expensive compared to other systems."
  • More Cisco Meraki Systems Manager (MDM+EMM) Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it… more »
    Top Answer:Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of… more »
    Top Answer: Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also… more »
    Top Answer:We have seen improvements in compliance management on the devices.
    Top Answer:The features are less than that provided by VMware. The tool’s battery usage was high. We received complaints from the… more »
    Comparisons
    Also Known As
    Intune, MS Intune, Microsoft Endpoint Manager
    Meraki MDM
    MobileManager, Zenprise, XenMobile
    Learn More
    Overview

    Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

    In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

    Microsoft Intune Device Management Key Features

    With Microsoft Intune Device Management you can:

    • Ensure devices and apps are compliant with your security requirements.
    • Rapidly deploy and authenticate apps on all company devices.
    • Remotely access devices to troubleshoot issues or to remove data from them.
    • Generate reports for all devices in the system.
    • Monitor the way users access and share information to protect company information.
    • Set rules and configure settings on personal and organization-owned devices to access data and networks.
    • Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

    Mobile Application Management

    Mobile application management in Intune is designed to protect your organization’s data at the application level.

    With Microsoft Intune Application Management you can:

    • Configure apps to run with specific settings enabled.
    • Update existing apps that are already on the device.
    • See reports on which apps are used and monitor their usage.
    • Selectively wipe organization data from apps.
    • Add mobile apps to user groups and devices.

    As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

    Reviews from Real Users

    Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

    A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

    The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

    Every user is unique. Every device, a bit different. Systems Manager keeps the network in the loop about constantly changing devices, automatically tracking device posture and adjusting security policies to match.

    XenMobile is a comprehensive solution to manage mobile apps, data and devices, available both on-premises and in the cloud. Users have single-click access to all of their apps from a unified corporate app store and IT can easily configure, secure and support mobile devices. With XenMobile technology, IT can meet their compliance and control needs while giving users the freedom to experience work and life their way.

    Sample Customers
    Mitchells and Buzzers, Callaway
    Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College
    Miami Marlins, Exelon, Louisville Gas and Electric Company and Kentucky Utilities Company (LG&E and KU), Flex, Chevron Phillips Chemical Company
    Top Industries
    REVIEWERS
    Financial Services Firm19%
    Computer Software Company17%
    Comms Service Provider10%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Educational Organization23%
    Computer Software Company13%
    Government7%
    Financial Services Firm7%
    REVIEWERS
    Comms Service Provider29%
    Computer Software Company18%
    Transportation Company12%
    Construction Company12%
    VISITORS READING REVIEWS
    Educational Organization46%
    Computer Software Company12%
    Government5%
    Construction Company4%
    VISITORS READING REVIEWS
    Educational Organization51%
    Computer Software Company8%
    Financial Services Firm6%
    Government6%
    Company Size
    REVIEWERS
    Small Business37%
    Midsize Enterprise14%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise33%
    Large Enterprise47%
    REVIEWERS
    Small Business54%
    Midsize Enterprise14%
    Large Enterprise32%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise52%
    Large Enterprise31%
    REVIEWERS
    Small Business40%
    Midsize Enterprise20%
    Large Enterprise40%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise57%
    Large Enterprise33%
    Buyer's Guide
    Cisco Meraki Systems Manager (MDM+EMM) vs. Citrix Endpoint Management
    November 2022
    Find out what your peers are saying about Cisco Meraki Systems Manager (MDM+EMM) vs. Citrix Endpoint Management and other solutions. Updated: November 2022.
    763,955 professionals have used our research since 2012.

    Cisco Meraki Systems Manager (MDM+EMM) is ranked 6th in Enterprise Mobility Management (EMM) with 16 reviews while Citrix Endpoint Management is ranked 7th in UEM (Unified Endpoint Management) with 1 review. Cisco Meraki Systems Manager (MDM+EMM) is rated 8.4, while Citrix Endpoint Management is rated 8.2. The top reviewer of Cisco Meraki Systems Manager (MDM+EMM) writes "Easy to use and excels in generating reports". On the other hand, the top reviewer of Citrix Endpoint Management writes "A scalable solution that is easy to deploy and improves compliance management of devices". Cisco Meraki Systems Manager (MDM+EMM) is most compared with VMware Workspace ONE, Jamf Pro, IBM MaaS360 and ManageEngine Endpoint Central, whereas Citrix Endpoint Management is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, CyberArk Identity, MOBI and Ivanti Endpoint Manager. See our Cisco Meraki Systems Manager (MDM+EMM) vs. Citrix Endpoint Management report.

    We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.