We performed a comparison between Cisco Meraki Systems Manager (MDM+EMM) and Citrix Endpoint Management based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."As the solution is a software as a service, the scalability is unlimited."
"It is user-friendly, and the performance is also good. It is a convenient product"
"For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic."
"Among the most valuable features are the Company Portal that is built into Intune, and the update rings so that we can manage what types of future updates the devices get."
"The Asset Management and Auto Pilot are valuable features."
"The standout features of Intune are its excellent mobile device management and highly effective application management capabilities."
"The stability is good."
"Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."
"Initial setup was easy."
"The central management console on the cloud is fast and is the solution's most valuable feature."
"The solution is simple."
"The most significant benefit is that the deployment is quick and painless. You don't need a specialized IT department to implement and scale the network. It's easy to maintain, too. It only requires one or two network administrators."
"It's robust, and we like the device availability, ease of purchase, and supplier stock availability."
"I have found the location analytics feature that is built into the APs to be the most valuable. It allows you to compare data and to single out individuals who are repeatedly coming into your store. We can observe different trends. This is what separates it from a lot of the other solutions."
"The proprietary standards and modules are the most valuable features."
"Security is the main feature because the company is reliable."
"We have seen improvements in compliance management on the devices."
"ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users."
"The product is capable of acting in many different ways to help secure architecture."
"The MAM applications of the product are great."
"A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud."
"It should be easier to define policies and comply with those policies."
"They need to add more group policies. Intune currently does not have many group policies that you can deploy. Its reporting, which is very limited at the moment, also needs improvement. It will be great if they can add report customization. Its stability needs to be improved. Sometimes, when you register a device in Intune, it doesn't show up instantly on the engine portal on the admin side. They need to provide better support for complicated issues. They also have a long turnaround time."
"They should make it easier to order it, however, that's generally true for everything from Microsoft."
"Additional application deployment options e.g. MSI deployment with more complex parameters or additional side-by-side files, and non-MSI deployment options."
"Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area."
"I would like to see the ability to deploy custom packages as a Windows 64-bit package, as opposed to the Windows 32-bit, which is the only one available now."
"Some enrollment features could be improved."
"The most important thing is reporting. They should improve their reporting. They should give a free hand to users. In SCCM, I can create my own reports. For example, in SCCM, I can create an inventory report for my PC or for all PCs, but in Intune, we don't have an option to create any report. Microsoft claims that Intune is a successor of SCCM, but SCCM is more powerful than Intune. So, they should develop Intune more and make it equivalent to SCCM. Then, their product will be great in the market."
"In my opinion, the equipment availabilities and competitive pricings could be improved."
"System's compatibility with Google Chrome could be improved."
"The maintenance is average."
"Cisco's authorized scripting can be complicated. For example, we sometimes enter the wrong code using this script, and then we had to dictate to find the problem."
"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive, and I'd like to see a reduction in cost."
"Because Cisco has improved a lot and is competing with other technologies that are innovative and brand new to the market, the only improvements they have to make are to keep up with the current competition and remain competitive with other solutions."
"Integration with other tools, such as, ConnectWise Automate."
"There are problems with the connection on the client side, and the app that was deployed could be better."
"The tool’s battery usage was high."
"Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges."
"Requires integrating with ABM before enabling some of the features."
"Support for inventory management of Apple devices should be added."
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Cisco Meraki Systems Manager (MDM+EMM) is ranked 6th in Enterprise Mobility Management (EMM) with 16 reviews while Citrix Endpoint Management is ranked 7th in UEM (Unified Endpoint Management) with 1 review. Cisco Meraki Systems Manager (MDM+EMM) is rated 8.4, while Citrix Endpoint Management is rated 8.2. The top reviewer of Cisco Meraki Systems Manager (MDM+EMM) writes "Easy to use and excels in generating reports". On the other hand, the top reviewer of Citrix Endpoint Management writes "A scalable solution that is easy to deploy and improves compliance management of devices". Cisco Meraki Systems Manager (MDM+EMM) is most compared with VMware Workspace ONE, Jamf Pro, IBM MaaS360 and ManageEngine Endpoint Central, whereas Citrix Endpoint Management is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, CyberArk Identity, MOBI and Ivanti Endpoint Manager. See our Cisco Meraki Systems Manager (MDM+EMM) vs. Citrix Endpoint Management report.
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