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I have seen a return on investment with Cisco Meraki MX because of the time saved through cloud management.
You can eliminate some positions because it manages itself.
It greatly helps out when I am moving away from the expensive MPLS circuits or MPLS hardware.
Reduced risk from web-based threats.
The managed service aspect of Zscaler Internet Access has allowed for reduced staffing costs, resulting in a saving of approximately 20-25% compared to prior expenses.
When we raise a ticket with Meraki MX, they instantly become available to support us for configurations or troubleshooting.
Cisco's TAC support for Cisco Meraki MX is excellent because no other OEM provides support at this level.
Cisco is one of the best vendors in the market.
I would rate customer support at nine out of ten as they have provided responsive and knowledgeable assistance.
The technical support for Zscaler Internet Access is rated around seven out of ten due to some response time issues and the engagement model.
Zscaler Internet Access customer service is really very good.
When you have hundreds of thousands of people it is very difficult to scale in Meraki.
The scalability of Cisco Meraki MX is rated 10 out of 10; you can scale up and scale down with no effort.
Cisco Meraki MX scales with my growing needs for my organization very well because they are easy to deploy.
With the pricing structure that they currently have, it is only for big customers.
I find Zscaler Internet Access to be highly scalable, which was one of the reasons for choosing it.
Zscaler Internet Access is scalable and has points of presence across the globe to ensure low latency and reliable connections.
There have been no outages, no stability issues, and we have not found any vulnerabilities during security audits.
I have had zero downtime at all with Cisco Meraki MX.
I assess the stability and the reliability of Cisco Meraki MX as good, and I have experienced no downtime, crashes, or performance issues.
Zscaler Internet Access is stable and capable of building resilient architectures.
I have not faced any major outages or downtime with Zscaler Internet Access; it is stable in our environment.
Zscaler Internet Access is very stable, and I would rate its stability as nine out of ten.
It should automatically remediate and find out the issue and then resolve it on its own without interrupting the work of the employees.
Data is the only path, so optimization is essential.
An improvement would be to use Cisco Meraki MX as a software solution as well, which might reduce the cost.
The response time and engagement model for technical support could be improved to handle complex outages more efficiently.
In future updates, I would like to see some of the features bundled into the existing product set, perhaps more AI features and a refreshed interface.
Zscaler Internet Access has introduced AI control for tools such as ChatGPT, providing options to restrict to text-only input without file or image uploads through CASB restriction controls.
I get it for $25,000, a device that can connect up to 75-100 users, whereas in Meraki MX, it goes to 75,000-80,000 per access point.
The price could be reduced by around 30% to make it more comfortable.
If Cisco can make the pricing less, customers can purchase more licenses.
Zscaler Internet Access is recognized as an expensive solution.
Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability.
Of course, it is an expensive product.
Meraki MX is among those top solutions in their exceptional approach towards VPN-less, Zero Trust client access to office private networks.
Advanced security is the second tier of Cisco Meraki MX. It brings you the main next-generation firewalling features such as URL filtering, advanced malware protection, and threat protection.
Cisco Meraki MX API makes it really easy for me to automate a lot of changes over several thousand devices.
It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses.
Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users.
It automatically blocks access to known malicious websites and phishing or risky websites before users reach them, thereby reducing the number of security incidents we have to investigate.

| Company Size | Count |
|---|---|
| Small Business | 43 |
| Midsize Enterprise | 22 |
| Large Enterprise | 19 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 9 |
| Large Enterprise | 39 |
Cisco Meraki MX offers cloud-managed security with user-friendly setup and efficient management, enhancing VPN and firewall functionalities for businesses.
Cisco Meraki MX is known for its robust cloud-based network management, featuring AutoVPN, SD-WAN, and advanced security. Its centralized control over firewall, traffic shaping, and monitoring ensures excellent connectivity and security. The interface allows easy management by non-technical staff, offering remote access and seamless network performance through real-time alerts and troubleshooting. It supports global connectivity with minimal effort, addressing needs across small to enterprise environments. Despite its strengths, users point out areas needing improvement like load balancing, VPN features, more flexible logging, and session capabilities. Pricing, integration limits, and licensing need enhancement.
What are the key features of Cisco Meraki MX?In industries like retail, finance, and education, Cisco Meraki MX provides enhanced security and connectivity. Retail chains benefit from easy VPN setups for secure multi-site networking, while educational institutions find value in its ability to manage large campuses efficiently. Financial services leverage its robust security features to protect sensitive data, ensuring compliance and trust.
Zscaler Internet Access provides internet security through cloud-native architecture, ensuring threat protection and traffic management without relying on traditional VPNs and firewalls.
It enhances security by offering features such as CASB and DLP. With its cloud-native proxy architecture, it facilitates seamless security with reduced latency and high availability. Organizations value the scalability and centralized policy management, integrating seamlessly with existing systems for remote work. It ensures secure traffic management by delivering advanced threat protection and support for applications through SSL inspection and sandboxing. Enhanced measures for DLP, better integration with tools like MFA, and optimized reporting are areas for growth.
What are the key features?Many industries leverage Zscaler Internet Access for securing internet traffic and safeguarding against threats like malware and DDoS attacks. It is integral as a secure web gateway to fulfill data loss prevention, bandwidth control, and filtering needs, allowing remote users robust access and protection globally. Companies employ it alongside existing tools for proper security and policy enforcement.
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