Cisco ISE (Identity Services Engine) vs Cisco Umbrella comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Cisco ISE (Identity Services Engine) and Cisco Umbrella based on real PeerSpot user reviews.

Find out in this report how the two Cisco Security Portfolio solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Cisco ISE (Identity Services Engine) vs. Cisco Umbrella Report (Updated: March 2024).
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Cisco ISE integrates with everything else.""In terms of features, I think they've done a lot of improvement on the graphical user interface — it looks really good right now.""The most valuable feature is the integration with StealthWatch and DNA as one fabric.""Cisco ISE now competes with any other product in the space because of its centralized and unified highly secure access control with ISE.""We have seen ROI. It has done its job. It has protected us when we needed it to.""Technical support is okay.""I like the logging feature.""For customers, it's great. It has a GUI, so the customers themselves can edit ACLs or even modify the policies. It's also an all-in-one solution with RADIUS and TACACS."

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"Reports provide insight into internet usage and information helpful in creating QoS rules.""I have found the malware protection feature valuable. It is helpful and deliverable and is able to protect my entire organization from getting compromised. It also prevents us from visiting any malicious sites which are not visible to the users.""Any time someone went off the network, the AnyConnect client had the Umbrella agent built in, and it would realize when their computer connected that they were not on the corporate network. It would monitor and they would have pretty close to the same rules that they had to follow when they were in the office, regarding what kind of website browsing they could do.""One valuable feature is definitely its simplicity in terms of deployment. It is very easy to integrate it into the environment without any heavy lifting. Users didn't notice that we implemented it. You can start with a very low monitoring mode and start observing what Cisco Umbrella sees.""When we have laptops that leave the building, they could connect to public WiFi before they establish a VPN connection back into the company. For that duration or that period of time when they're not docked in the network or on a VPN, they effectively don't have that full layer of security that I provide inside the building. This tool stands in during that period of time, and we extend the security settings through their basic firewall or their cloud-based firewall at that time. So, we do content filtering and control access, but they also are looking at new domains, IP addresses, and bad requests. They're blocking them on my behalf when a laptop is not sitting behind our security appliances.""I was able to implement it myself. It was really easy to install. You could install it on a server locally if you want to. If you have the biggest site, you would do that, but for my site, it was just directing all the traffic out through the Cisco Umbrella DNS. It was really handy. When the owners of the company went overseas, I knew that they would be secure because even if they were not on the company network, they would still go through the Cisco Umbrella servers. It was a complete solution for protecting the company with outgoing data.""If it didn't have a single pane of glass, we would not be using it. The single pane of glass gives you a one-stop shop. It's like going to Home Depot. You find all your stuff there. You can see all your threats and your endpoints. It's a very important feature and makes things very simple.""The most valuable feature is the website protection capabilities because it prevents end-users from entering bad sites that potentially have malware or could be used for phishing."

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Cons
"The opinion of my coworkers, and it's mine as well, is that the user interface could use some tender loving care. It seems counterintuitive sometimes. If you go to the logs, it's hard to figure out which one you need to look at.""Cisco ISE is complex. The deployment and design of networks with it is so complex. If it could change it would be better.""The user interface could be improved to make it more user-friendly.""The pricing and licensing structure are not ideal for customers.""With the recent release of the solution, we had a bunch of bugs and we had to delay our deployment. Other than that, the solution is good.""They should improve the documentation. There tends to be a lot of old text, or the new things aren't always up to what's been released on the code, and sometimes the documentation is inconsistent.""The learning curve is steep and the initial setup is complex.""The software is a little bit complicated to understand in the beginning, meaning the implementation. It needs proper documentation so that we can understand the options more easily."

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"In the next release, I would like to see the integration of VDI NSX with Cisco Umbrella.""We would like them to add more features to Cisco Umbrella.""If the security issues are taken care of it would be better.""They should provide more integrations and bring things together so that there is a more standard feel to their platform. We also use Cisco ISE, and it has a very different feel from Cisco Umbrella.""There are a couple of interface issues. I know that they say that there are feature enhancements that are noted. For example, we've got the Cisco Meraki security appliances, and there, we geofence our company to where we're allowed to send and receive traffic. So, in our case, by default, we only allow traffic to six different countries, which allows us to effectively prevent traffic for the majority of bad players in the world, but they don't give you an easy way to do that in Cisco Umbrella. With Cisco Meraki, I can specify or pick the countries. I can say that I want to only allow traffic from these six countries, and I'm done. With Cisco Umbrella, I have to rely on the fact that they're going to prevent traffic to other countries. They're going to decide if it's good or bad.""We would like to see the enhancements made to the EDR, as we see features that are running endpoint management.""It had the ability to do a lot of app control. So, every single app that went through that portal was registered, but there is a general issue with the whole app control. As soon as you add a mobile phone to your network, all of the apps get registered through the system, and you can approve, reject, or just let them go through. When I looked at it, it was impossible to manage app control. There was just so much data. I didn't apply that service because I just didn't have the time to manage it. It would be good if there was a way to categorize applications.""Its price could be better."

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Pricing and Cost Advice
  • "There are three levels of pricing: basic, plus, and apex. Basic satisfied our needs."
  • "If you go directly with Cisco for the implementation it's very, very expensive."
  • "The SMARTnet technical support is available at an additional cost."
  • "For the Avast virus scan, we pay around USD $95 per machine for five years which includes all updates and technical support."
  • "The price for Cisco ISE is high."
  • "The price can be lower, especially for subscriptions. It should be a lot cheaper to have a wide range of customers. The price should be comparable to competitive products like Forescout or Fortinet FortiNAC. Forescout is cheaper for customers looking for a cloud solution."
  • "There are other cheaper options available."
  • "The price is okay."
  • More Cisco ISE (Identity Services Engine) Pricing and Cost Advice →

  • "​The pricing is fair."
  • "You can request an evaluation license​."
  • "It needs a better price point."
  • "The product is pricey compared to Cisco Firepower."
  • "The price could be lower."
  • "There is a one-time cost of approximately $800 USD per user, and then a yearly support fee of about $50 per user."
  • "Our costs were negotiated, and they are okay."
  • "Our licensing fees are on a yearly basis."
  • More Cisco Umbrella Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely… more »
    Top Answer:OK, so Cisco ISE uses 802.1X to secure switchports against unauthorized access. The drawback of this is that ISE cannot secure the port if a device does not support 802.1x. Cameras, badge readers… more »
    Top Answer:Cisco ISE uses AI endpoint analytics to identify new devices based on their behavior. It will also notify you if someone plugs in with a device that is not allowed and will block it. The user… more »
    Top Answer: Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security… more »
    Top Answer:Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat… more »
    Top Answer:Cisco Umbrella is easy to monitor, manage, and deploy.
    Ranking
    1st
    Views
    1,100
    Comparisons
    703
    Reviews
    73
    Average Words per Review
    759
    Rating
    8.5
    2nd
    Views
    832
    Comparisons
    577
    Reviews
    49
    Average Words per Review
    907
    Rating
    8.9
    Comparisons
    Also Known As
    Cisco ISE
    OpenDNS
    Learn More
    Overview

    Cisco ISE is an all-in-one solution that streamlines security policy management and reduces operating costs. Cisco ISE delivers visibility and access control over users and devices across wired, wireless, and VPN connections.

    Identity Services Engine enables enterprises to deliver secure network access to users and devices. It shares contextual data, such as threats and vulnerabilities, with integrated solutions from Cisco technology partners. You can see what is happening in your network, which applications are running, and more.

    Features of Cisco ISE

    • Centralized management helps administrators configure and manage user profile characteristics - a single pane of glass for integrated management services.
    • Contextual identity and business policy: The rule-based attribute is a driven policy model. The goal is to provide flexible access control policies.
    • Wide range of access control options, including Virtual LAN (VLAN) URL redirections, and access control lists.
    • Supplicant-less network access: You can roll out secure network access by deriving authentication from login information across application layers.
    • Guest lifecycle management streamlines the experience for implementing and customizing network access for guests.
    • Built-in AAA services: The platform uses standard RADIUS protocol for authentication, authorization, and accounting.
    • Device auditing, administration, and access control provide users with access on a need-to-know and need-to-act basis. It keeps audit trails for every change in the network.
    • Device profiling: ISE features predefined device templates for different types of endpoints.
    • Internal certificate authority: Qn easy-to-deploy single console to manage endpoints and certificates.

    Benefits of Cisco ISE

    Cisco’s holistic approach to network access security has several advantages:

    • Context-based access based on your company policies. ISE creates a complete contextual identity, including attributes such as user, time, location, threat, access type, and vulnerability. This contextual identity is used to enforce a secure access policy. Administrators can apply strict control over how and when endpoints are allowed in the network.
    • Better network visibility via an easy-to-use, simple console. In addition, visibility is improved by storing a detailed attribute history of all endpoints connected to the network.
    • Comprehensive policy enforcement. ISE sets easy and flexible access rules. These rules are controlled from a central console that enforces them across the network and security infrastructure. You can define policies that differentiate between registered users and guests. The system uses group tags that enable access control on business rules instead of IP addresses.
    • Self-service device onboarding enables the enterprise to implement a Bring-Your-Own-Device (BYOD) policy securely. Users can manage their devices according to the policies defined by IT administrators. (IT remains in charge of provisioning and posturing to comply with security policies.)
    • Consistent guest experiences: You can provide guests with different levels of access from different connections. You can customize guest portals via a cloud-delivered portal editor with dynamic visual tools.

    Support

    You can get ISE as a physical or virtual appliance. Both deployments can create ISE clusters that create scale, redundancy, and requirements.

    Licensing

    Cisco ISE has four primary licences. Evaluation for up to 100 endpoints with full platform functionality. The higher tiers are Partner, Advantage and Essential.

    Reviews from Real Users

    "The user experience of the solution is great. It's a very transparent system. according to a PeerSpot user in Cyber Security at a manufacturing company.

    Omar Z., Network & Security Engineer at an engineering company, feels that "The RADIUS Server holds the most value."

    “Whether I deploy in China, the US, South Africa, or wherever, I can get all the capabilities. It allows me to directly integrate with 365, and from a communications point of view, that is a good capability," says Rammohan M., Senior Consultant at a tech services company.

    Hassan A.,Technology Manager at Advanced Integrated Systems, says that "The most valuable feature is the integration with StealthWatch and DNA as one fabric."




    Cisco Umbrella offers flexible, cloud-delivered security according to users’ requirements Cisco Umbrella includes secure web gateway, firewall, and cloud access security broker (CASB) functionality all delivered from a single cloud security service. Cisco Umbrella’s protection is extended to devices, remote users, and distributed locations anywhere. As company employees work from many locations and devices, Cisco Umbrella is the easiest way to effectively protect users everywhere in minutes.

    Cisco Umbrella uses machine learning to search for, identify, and even predict malicious domains. By learning from internet activity patterns, this DNS-layer security solution can automatically identify attacker infrastructure being staged for the next threat. These domains are then proactively blocked, protecting networks from potential compromise. Cisco Umbrella analyzes terabytes of data in real time across all markets, geographies, and protocols.

    Cisco Umbrella works with leading IT companies to integrate its security enforcement and intelligence. Built with a bidirectional API, Cisco Umbrella makes it easy to extend protection from on-premises security appliances to cloud controlled devices and sites.

    Cisco Umbrella is suitable for small businesses without dedicated security professionals, as well as for multinational enterprises with complex environments.

    Why use Cisco Umbrella?

    • Simplify security management: Cisco Umbrella is the fastest and easiest way to protect all users within minutes and reduces the number of infections and alerts sent from other security products by stopping threats at the earliest point. With no hardware to install and no software to manually update, ongoing management is simple

    • Reliable reporting: Cisco Umbrella reports show activity for each device or network in the system. Users gain a more complete picture of the security risks facing their organization and can take action to remedy them.

    • Manage and control cloud apps: Umbrella provides visibility into sanctioned and unsanctioned cloud services in use across the enterprise. Users can uncover new services being used, see who is using them, identify potential risk, and block specific applications easily.

    Reviews from Real Users

    Cisco Umbrella stands out among its competitors for a number of reasons. Some of the major ones are its DNS-based protection, ability to protect users no matter where they are located, stability, and high performance.

    Daniel B., a network specialist at Syswind Kft, writes, “We primarily use the solution as cloud security for our branches. It protects us from direct internet outbreaks. It makes for good flexibility. The solution is very easy to manage. We found the initial setup, for example, to be quite simple. Efficient protection on the DNS level and even higher. The sandboxing feature analyses and handles the complicated security risks.”

    Victor M., SOC & Security Services Director at BEST, notes, “It provides security for the remote workers and it helps to improve enterprise security in a very easy way. We mainly enjoy web software protection capabilities. It prevents the end-users from getting into bad sites or sites that potentially could have malware or could be phishing. It helps end-users avoid the wrong sites. The solution works very smoothly. The user interface is good.”

    OpenDNS is a part of Cisco providing a suite of consumer products aimed at making the internet faster, safer, and more reliable.

    Sample Customers
    Aegean Motorway, BC Hydro, Beachbody, Bucks County Intermediate Unit , Cisco IT, Derby City Council, Global Banking Customer, Gobierno de Castilla-La Mancha, Houston Methodist, Linz AG, London Hydro, Ministry of Foreign Affairs, Molina Healthcare, MST Systems, New South Wales Rural Fire Service, Reykjavik University, Wildau University
    Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
    Top Industries
    REVIEWERS
    Financial Services Firm13%
    Computer Software Company11%
    Comms Service Provider11%
    Government11%
    VISITORS READING REVIEWS
    Educational Organization23%
    Computer Software Company16%
    Government8%
    Financial Services Firm7%
    REVIEWERS
    Financial Services Firm14%
    Comms Service Provider11%
    Computer Software Company9%
    Educational Organization6%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Educational Organization16%
    Financial Services Firm8%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business24%
    Midsize Enterprise21%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise32%
    Large Enterprise52%
    REVIEWERS
    Small Business38%
    Midsize Enterprise23%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise26%
    Large Enterprise55%
    Buyer's Guide
    Cisco ISE (Identity Services Engine) vs. Cisco Umbrella
    March 2024
    Find out what your peers are saying about Cisco ISE (Identity Services Engine) vs. Cisco Umbrella and other solutions. Updated: March 2024.
    768,857 professionals have used our research since 2012.

    Cisco ISE (Identity Services Engine) is ranked 1st in Cisco Security Portfolio with 135 reviews while Cisco Umbrella is ranked 2nd in Cisco Security Portfolio with 108 reviews. Cisco ISE (Identity Services Engine) is rated 8.2, while Cisco Umbrella is rated 8.8. The top reviewer of Cisco ISE (Identity Services Engine) writes "Gives us that extra ability to assist the end user and make sure that we are making them happy". On the other hand, the top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". Cisco ISE (Identity Services Engine) is most compared with Aruba ClearPass, Fortinet FortiNAC, Forescout Platform, CyberArk Privileged Access Manager and Fortinet FortiAuthenticator, whereas Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG. See our Cisco ISE (Identity Services Engine) vs. Cisco Umbrella report.

    See our list of best Cisco Security Portfolio vendors.

    We monitor all Cisco Security Portfolio reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.