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Cisco Duo vs SAP Single Sign-On comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Ranking in Single Sign-On (SSO)
4th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
160
Ranking in other categories
Authentication Systems (2nd), Access Management (5th), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (3rd)
SAP Single Sign-On
Ranking in Single Sign-On (SSO)
32nd
Average Rating
10.0
Reviews Sentiment
8.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Single Sign-On (SSO) category, the mindshare of Cisco Duo is 3.2%, down from 5.0% compared to the previous year. The mindshare of SAP Single Sign-On is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Cisco Duo3.2%
SAP Single Sign-On0.9%
Other95.9%
Single Sign-On (SSO)
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
AhmedHaridy - PeerSpot reviewer
Managing Director at Emkan
A flexible solution that has two-factor authentication feature
The solution has been integrated into our mobile workforce using SAP IAS. This service links all SAP products with a central authentication platform, allowing users to access various systems and functionalities. We can easily integrate this solution with Active Directory or other solutions such as Microsoft or IBM. Additionally, SAP IAS also supports digital authentication, not only for SAP but also for other platforms like Microsoft Azure. Customers can quickly establish user authentication with SAP IAS in just a few minutes, enabling secure access to specific products or systems based on predefined rules. The two-factor authentication feature of SAP Single Sign-On is highly valuable for enhancing security. It allows users to access SAP products using various authentication methods, such as Microsoft user or their authentication service. This ensures secure access to all systems, both SAP and non-SAP, while giving the company control over user access. Additionally, the solution offers location-based access control. We find that it's already quite flexible and doesn't require much customization. It's mainly about configuration, which doesn't demand technical expertise. Customers often delve deeper into the solution's features to understand how to use it more effectively. They ask questions that are already addressed within the platform. This reliance on the solution's features, alongside their internal on-premises systems, has a very positive impact. The tool is compatible with different products.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The single pane of glass management works very well. That feature is very important because we have a lot of admins who have to manage Duo, and it's much easier when it's a single pane of glass. That single pane is also great because it's easy to enroll new devices."
"Cisco Duo helps me evolve my IAM strategy from simple authentication to a more comprehensive identity security platform by providing another level of security."
"Right now, I do not think there is anything about Cisco Duo that I would improve; I have been happy with everything so far."
"It's easy to use for the security part, and it helps to improve our security posture."
"Looking back at my initial investment in Cisco Duo versus the total value it has delivered over time, I see that it has paid more than what we invested, so we are getting a good return and a good service with improved security."
"The administrator tool in the dashboard is the most valuable feature. It's really easy to quickly see if users are locked out from their device, firmware code, or just all the little dashboards and reports I can run to give the security for monthly reports. The dashboard's really good."
"The biggest return on investment for me when using Cisco Duo is gaining time, as I don't have to look at ten different MFA apps, and I know it will work."
"The solution is easy to use."
"The solution has been integrated into our mobile workforce using SAP IAS. This service links all SAP products with a central authentication platform, allowing users to access various systems and functionalities. We can easily integrate this solution with Active Directory or other solutions such as Microsoft or IBM. Additionally, SAP IAS also supports digital authentication, not only for SAP but also for other platforms like Microsoft Azure. Customers can quickly establish user authentication with SAP IAS in just a few minutes, enabling secure access to specific products or systems based on predefined rules."
 

Cons

"My experience with Cisco Duo's strong security authentication system is that sometimes there are difficulties, and sometimes users just won't be able to log in. We have to reset their password so they can use Duo."
"I would like to see Duo Security increase the time that the users have to log into the devices. The maximum time interval is 50 minutes at the moment, and I would like it to be 60 minutes. When you try to log into a device and have to authenticate yourself, sometimes it's not very pleasant. It's not the best thing particularly if you have to do this every 50 minutes, which is the maximum time that Duo gives. This makes it difficult to use and does not save time."
"We have a 24 hour timer for our Duo cookie and we would like to reduce this to a shorter time when using Duo."
"The only thing I would say that may lead to a more negative experience would be allowing the engineers to help the customers whether it is a twenty-minute call or a four-hour call."
"For a non-prepared, non-technical user, it could be tricky and quite complex."
"Cisco Duo can be improved because people have their own personal mobile devices."
"I would love to see improvements around Identity and Access Management with Cisco Duo, specifically how we can use that as a central source of truth for all of our IAM tools, including Active Directory."
"There are limitations because Cisco Duo does not support Hotmail accounts, which many people use to log in to their systems."
"The only improvement I suggest for SAP Single Sign-On concerns employees without emails. We addressed this by allowing users to set up security questions themselves. However, to further enhance this, integrating with mobile SMS for password resets could be beneficial."
 

Pricing and Cost Advice

"Overall, the pricing is fair. Customers can wrap it into their Enterprise Agreement, making it easier for them to solve their issues."
"My experience with the pricing, setup cost, and licensing of Cisco Duo has been great. We've been there for 10 years. While we haven't gone through the setup part for a while, licensing is straightforward and convenient for higher education because student populations are included. So, we don't have to pay extra for it. We just pay for our knowledge workers, which has been great, and the cost is reasonable."
"It was very reasonable."
"It's a bit confusing because we're on a three-year plan with a certain number of licenses, and we've gone over that number. They told us that when we renew, they will add all these licenses. We've expanded quickly, so everyone's kind of scared because no one knows what the bill is with the long pricing cycle."
"Price wise, it's not cheap, but it's not expensive at all either. It's in the middle."
"I haven't seen it in a while, but it's at par with everything else licensing-wise."
"I am not aware of the pricing. There are two departments, and I don't have any information about them."
"Cisco's licensing is always a bit complicated to understand, but the price is fair. It could be more expensive than others, but the way they integrate everything, it has a fair price."
"The tool is free of cost."
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Top Industries

By visitors reading reviews
Outsourcing Company
11%
Financial Services Firm
11%
Manufacturing Company
8%
Comms Service Provider
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise26
Large Enterprise80
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
Regarding Cisco Duo's affordability for the Ukrainian market, I think it is affordable. It depends on an installation base. For a medium and mid-range market, I think it is a fully affordable price...
What needs improvement with Duo Security?
Cisco Duo is a fully cloud-based solution. It would be beneficial if Cisco provided a fully on-premise solution. I have discussed this with the local Cisco office in Kyiv regarding any possibility ...
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Also Known As

Duo Security
No data available
 

Overview

 

Sample Customers

Information Not Available
1. Adidas 2. Aetna 3. Airbus 4. Allianz 5. American Express 6. AstraZeneca 7. Audi 8.Bayer 9. BMW 10. Boeing 11. Cisco 12. Coca-Cola 13. Colgate-Palmolive 14. Dell 15. Eni 16. Ericsson 17. ExxonMobil 18. Ford 19. General Electric 20. Google 21. Hewlett Packard 22. Honeywell 23. IBM 24. Intel 25. Johnson & Johnson 26. JPMorgan Chase 27. Kellogg's 28. L'Oreal 29. Merck 30. Nestle 31. Nike 32. PG
Find out what your peers are saying about Okta, Microsoft, Cisco and others in Single Sign-On (SSO). Updated: August 2026.
913,422 professionals have used our research since 2012.