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Cisco Duo vs OneSpan DIGIPASS comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Ranking in Authentication Systems
2nd
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
173
Ranking in other categories
Single Sign-On (SSO) (5th), Access Management (5th), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (7th)
OneSpan DIGIPASS
Ranking in Authentication Systems
23rd
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Authentication Systems category, the mindshare of Cisco Duo is 3.7%, down from 7.0% compared to the previous year. The mindshare of OneSpan DIGIPASS is 1.4%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Cisco Duo3.7%
OneSpan DIGIPASS1.4%
Other94.9%
Authentication Systems
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
it_user1406394 - PeerSpot reviewer
Technical Lead Specialist at Hitachi Systems, Ltd.
Good authentication options, but the setup can be complex and the user interface should be improved
Many of the users with licenses are not getting their IPs all of the time. It seems that the licenses are not active on the user end. There are multiple errors. At times, when the user is trying to scan and activate the license, it comes up with an error code. The user interface could be improved. The setup could be simplified. The mobile app that is available for Digipass does not scan the QR code to activate the license. Users would like to see more functions and creation options for the user base and the UI console. They are not getting all of the features that are available on the UI Console. The features are the same but they are not able to configure them.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I am happy that we went with Cisco Duo because it is just easier to use."
"The most valuable feature of Cisco Duo for us is the multi-factor authentication."
"From an administrative point of view, I find Cisco Duo user-friendly because the console is very easy to use, and when it comes to the Cisco Duo agent installations, the documents are pretty clear."
"Duo is a very consistent product and flexible in how it can be deployed and has good support."
"For me and my customers, the best feature is that it's very easy to integrate with the existing infrastructure. It takes a few minutes to configure it."
"Examples of how these features have benefited my organization include that end users are happy and I am happy because I do not have to constantly monitor it every single day."
"Right now, I do not think there is anything about Cisco Duo that I would improve; I have been happy with everything so far."
"It's easy to use for the security part, and it helps to improve our security posture."
"OneSpan Digipass is very useful, easy to use and work with."
 

Cons

"Most of my colleagues from other companies use the Microsoft MFA solution because it's included in Office 365. Few people are considering Cisco Duo. That's the primary problem in our area. It's a solution mostly adopted by Cisco users."
"Cisco Duo is a modern product that does not support older applications, lacking backward compatibility. It should work on supporting legacy applications and legacy approaches."
"When we try to sell Cisco Duo for any license, sometimes customers approach us and say that Cisco Duo is expensive compared to competitors or that the features are not as good."
"The experience with customer support and tech support when I first started with Cisco Duo was lacking on some parts where we were having issues."
"We found it difficult to integrate it into our broader product family of Microsoft tools and other applications used across our organization."
"Duo has some issues that we're trying to work through. For example, if I install it on a WordPress site and another admin needs to log in, they can't because Duo hasn't been set up for them. It doesn't appear that I can add permissions on a user-by-user basis. It's not obvious."
"Duo Security could be improved with the addition of more applications."
"I am not certain how Cisco Duo has helped me evolve in my IAM strategy from simple authentication to a more comprehensive identity security platform."
"Many of the users with licenses are not getting their IPs all of the time. It seems that the licenses are not active on the user end."
"At times, when the user is trying to scan and activate the license, it comes up with an error code."
 

Pricing and Cost Advice

"Duo Security's pricing is good, fair, and very comparable to today's market."
"Our licensing fee is currently on an annual basis."
"The cost was reasonable. Licensing was pretty straightforward for a change."
"Their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. There are no additional costs to the standard licensing costs."
"It's a bit confusing because we're on a three-year plan with a certain number of licenses, and we've gone over that number. They told us that when we renew, they will add all these licenses. We've expanded quickly, so everyone's kind of scared because no one knows what the bill is with the long pricing cycle."
"Overall, the pricing is fair. Customers can wrap it into their Enterprise Agreement, making it easier for them to solve their issues."
"Duo Security is free."
"The licensing is very good because it does not cost a lot of money. It's affordable for all-sized customers, including enterprises. There is an additional cost for premium support."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
11%
Comms Service Provider
9%
Manufacturing Company
8%
Construction Company
14%
Financial Services Firm
9%
Outsourcing Company
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business66
Midsize Enterprise29
Large Enterprise92
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
Regarding the pricing, what actually happened was that we got the product purchased through our HQ, so the costing aspect and all those things sit with our HQ. I do not have much information in ter...
What needs improvement with Duo Security?
I do not have a straight answer for how Cisco Duo can be improved at this time. With the implementation that we are going through right now, I was asking a question about how we can use Cisco Duo o...
Ask a question
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Also Known As

Duo Security
VASCO DIGIPASS, DIGIPASS
 

Overview

 

Sample Customers

Information Not Available
AGBank, Odeabank, Bradesco, Briggs and Morgan, Caixa Galicia, Chicago Clearing House Association, Diamond Bank Plc, DnB NOR, Document Centric Solutions
Find out what your peers are saying about Microsoft, Cisco, Okta and others in Authentication Systems. Updated: October 2026.
921,338 professionals have used our research since 2012.