Try our new research platform with insights from 80,000+ expert users
Cisco Catalyst Center Logo

Cisco Catalyst Center pros and cons

Vendor: Cisco
4.3 out of 5

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

Cisco Catalyst Center is praised for its strong hardware and reliable platform.
The availability and easy deployment of Cisco Catalyst Center stand out as key advantages.
Cisco's technical support is considered excellent, with a strong industry reputation.
Cisco Catalyst Center offers robust analytics and performance capabilities.
Automation is highlighted as the most valuable feature of Cisco Catalyst Center.

CONS

Cisco Catalyst Center can only manage and monitor Cisco devices with a DNA license, specifically the Catalyst 9000 series.
There are limitations when integrating with other products due to Cisco's proprietary protocols.
The pricing for Cisco Catalyst Center is high, and multiple licensing options add to the complexity.
Customers report numerous software bugs necessitating frequent patches and updates.
The retention period for data could be improved from seven days to 30 days, helping during extended user absences.
 

Cisco Catalyst Center Pros review quotes

Bharath _Kumar - PeerSpot reviewer
Aug 13, 2024
Cisco performs well in the network space, especially in areas like switching, DNA Center, and wireless, where it is known for its stability.
Premnath Jaganathan - PeerSpot reviewer
Mar 4, 2025
Cisco Catalyst switches are reliable and stable.
reviewer2356428 - PeerSpot reviewer
Mar 13, 2025
Customer service has been excellent.
Learn what your peers think about Cisco Catalyst Center. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
PB
Mar 27, 2025
Cisco's technical support is excellent.
Syed Shahnawaz Hussain - PeerSpot reviewer
Apr 3, 2025
Cisco tech support is one of the best in the industry, which is a strong feature available across their products.
NM
Sep 2, 2024
The integration of Cisco Catalyst Center is fine
reviewer2585343 - PeerSpot reviewer
Feb 28, 2025
I find Cisco Catalyst Center to be a great solution because their hardware is strong, and the platform is reliable.
CD
Jan 28, 2025
The best feature of Cisco is its industry-standard nature.
Ahmad Attal - PeerSpot reviewer
Feb 6, 2025
The analytics feature is quite good, and the hardware is very performant.
Daniel Garcia Montes - PeerSpot reviewer
Jan 17, 2025
There is a lot of documentation for the platform, which is an advantage.
 

Cisco Catalyst Center Cons review quotes

Bharath _Kumar - PeerSpot reviewer
Aug 13, 2024
The main drawback of Cisco Catalyst Center is that it can only manage and monitor Cisco devices with a DNA license, specifically the Catalyst 9000 series.
Premnath Jaganathan - PeerSpot reviewer
Mar 4, 2025
There is room for improvement in introducing auto-heal AI capabilities. In the current setup, incidents are always reactionary, and it would be beneficial if Cisco Catalyst Center could proactively handle issues such as bandwidth crunches and packet drops.
reviewer2356428 - PeerSpot reviewer
Mar 13, 2025
For someone new, the documentation is not very clear.
Learn what your peers think about Cisco Catalyst Center. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
PB
Mar 27, 2025
Cisco Catalyst Center could improve its graphical user interface. Currently, it is CLI-based, which makes it challenging for those without Cisco training.
Syed Shahnawaz Hussain - PeerSpot reviewer
Apr 3, 2025
Advanced hardware replacement services have seen a degradation in quality, with delays in replacement parts.
NM
Sep 2, 2024
The deployment process is pretty complex
reviewer2585343 - PeerSpot reviewer
Feb 28, 2025
Some documentation or use cases are not clear enough.
CD
Jan 28, 2025
There should be tighter cohesion between the web-based GUI and the command line configuration.
Ahmad Attal - PeerSpot reviewer
Feb 6, 2025
My customers often complain about numerous software bugs requiring frequent software patches and updates to resolve these issues.
Daniel Garcia Montes - PeerSpot reviewer
Jan 17, 2025
It is a little more expensive.