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Checkmk vs ITRS Geneos comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Checkmk
Ranking in Network Monitoring Software
17th
Ranking in IT Infrastructure Monitoring
27th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
9
Ranking in other categories
Server Monitoring (11th), Cloud Monitoring Software (23rd)
ITRS Geneos
Ranking in Network Monitoring Software
37th
Ranking in IT Infrastructure Monitoring
28th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
58
Ranking in other categories
Application Performance Monitoring (APM) and Observability (33rd)
 

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of Checkmk is 1.3%, down from 3.7% compared to the previous year. The mindshare of ITRS Geneos is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Checkmk1.3%
ITRS Geneos0.7%
Other98.0%
Network Monitoring Software
 

Featured Reviews

reviewer1704309 - PeerSpot reviewer
IT Administrator at a construction company with 201-500 employees
Utilizing data monitoring capabilities and scripting potential to optimize system management
I frequently program functions with PowerShell, and although Bash could be used, my specialization is in PowerShell. Two of us focus on programming in PowerShell for infrastructure optimization. I set up a dedicated server to run scripts every hour, generating files for Checkmk output. However, Checkmk does not allow running scripts at varying intervals. I am working on this in the raw version of Checkmk.
Ravi ShankarSundarasan - PeerSpot reviewer
Senior Enterprise Cloud Architect at Blue Yonder
Real-time monitoring has improved incident response and supports proactive anomaly detection
The advantages and strong points of ITRS Geneos for me personally are seamless integration with existing systems as well as upcoming modern systems. The user interface is really good. From a management point of view, these are the key aspects with respect to the user interface and seamless integration. We get very good community support for this product. ITRS Geneos has impacted my organization positively, and I would rate it 4.5 out of 5.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can monitor multiple sites using the product."
"The initial setup of Checkmk was easy...It is a very stable solution."
"Checkmk helps me compare data and foresee issues."
"The most valuable features of Checkmk are its resource monitoring, infra monitoring, and log factor configuration."
"The alerting system in Checkmk really works properly."
"Overall, from one to ten, I rate Checkmk a nine."
"It's versatile, scalable, and easier to use compared to other solutions like Nagios and OMD."
"I really like the auto-discovery feature."
"As a company looking to onboard, its capacity to monitor just about anything from Unix log files and processes to database memory, and even run queries and provide results, means it can be used as a one stop shop for all your monitoring needs if you understand how to utilise it to its fullest extent."
"The automated alerting system really reduces the mean time to respond for an incident failure, with on-call engineers and support teams getting notified before an incident happens."
"ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert"
"ITRS Active Console has helped us monitor servers and set thresholds for different metrics, is easy to setup, works with different kinds of servers, and also helps you execute shell scripts as a response to alerts."
"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."
"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."
"Customer Service: Very good. Technical Support: Very good."
"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."
 

Cons

"The initial setup is a bit complex."
"If an alert is generated for a specific pattern in the log, and if Checkmk catches that log, it will stay there even after the alert is resolved."
"The main challenge for us is that we're moving from Nagios to Checkmk, and we're still getting used to the new way of working."
"It is easy for tech-savvy people, but newcomers might find it intimidating."
"I think that the integration and the exporting of the data collected are areas where Checkmk lacks but should try to improve the most."
"Sometimes we receive alerts, and it can become annoying when you acknowledge an alert. It is very clunky when you acknowledge the alert. The process is not very intuitive, and there are instances where it feels a bit cumbersome to acknowledge an alert."
"In Checkmk, the documentation can probably be improved a bit more."
"Checkmk does not allow running scripts at varying intervals."
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."
"The Geneos configuration has greatly improved since the nascent version 1.0 days, but still requires specialist knowledge and convoluted config debugging when something’s not monitoring as expected."
"It needs to have better middleware integration for things such as application and Microsoft SQL servers."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
"As far as I know, ITRS does not have integration with any version control system."
"There is a one-second ceiling on responses to rule breaches."
"​It needs to be easier to configure, especially with the JMX plugins.​"
 

Pricing and Cost Advice

"The product is affordable."
"The price of Checkmk is cheaper compared to other enterprise products."
"Checkmk is a fairly reasonably priced solution."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."
"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."
"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
"You will get the best price if you get a single global deal."
"Pricing and licensing is based on the requirements."
"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
Manufacturing Company
10%
Government
9%
Financial Services Firm
7%
Financial Services Firm
47%
Outsourcing Company
10%
Construction Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise2
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise40
 

Questions from the Community

What needs improvement with Checkmk?
I will get more information about Checkmk when the proof of concept is done. It's going to be before the summer. There will be a report about the tool and a recommendation to use it. So far, it loo...
What is your primary use case for Checkmk?
Checkmk ( /products/checkmk-reviews ) is a monitoring tool, so that's what I will use it for. Right now, it's not in production, but it's in a proof of concept phase. It looks good, so probably, du...
What advice do you have for others considering Checkmk?
I would rate Checkmk an eight out of ten, not knowing the final report.
What is your experience regarding pricing and costs for ITRS Geneos?
I do not have the pricing information because it lies with the finance team.
What needs improvement with ITRS Geneos?
I do not see much room for improvement. Support for data cloud platforms could be great. Modern cloud platforms and data cloud platforms require more attention from the product.
What is your primary use case for ITRS Geneos?
I was using ITRS Geneos at HSBC. I have been using this product for more than two years. I have 20 years of experience working in IT with software in general. I am working with an on-premises deplo...
 

Comparisons

 

Also Known As

No data available
Geneos
 

Overview

 

Sample Customers

Information Not Available
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Find out what your peers are saying about Checkmk vs. ITRS Geneos and other solutions. Updated: September 2026.
915,383 professionals have used our research since 2012.