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Checkmk vs ITRS Geneos comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Checkmk
Ranking in Network Monitoring Software
15th
Ranking in IT Infrastructure Monitoring
25th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
9
Ranking in other categories
Server Monitoring (11th), Cloud Monitoring Software (19th)
ITRS Geneos
Ranking in Network Monitoring Software
64th
Ranking in IT Infrastructure Monitoring
45th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (34th)
 

Mindshare comparison

As of April 2026, in the Network Monitoring Software category, the mindshare of Checkmk is 2.2%, down from 3.4% compared to the previous year. The mindshare of ITRS Geneos is 0.6%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Checkmk2.2%
ITRS Geneos0.6%
Other97.2%
Network Monitoring Software
 

Featured Reviews

reviewer1704309 - PeerSpot reviewer
IT Administrator at a construction company with 201-500 employees
Utilizing data monitoring capabilities and scripting potential to optimize system management
I frequently program functions with PowerShell, and although Bash could be used, my specialization is in PowerShell. Two of us focus on programming in PowerShell for infrastructure optimization. I set up a dedicated server to run scripts every hour, generating files for Checkmk output. However, Checkmk does not allow running scripts at varying intervals. I am working on this in the raw version of Checkmk.
DeepakR - PeerSpot reviewer
Site Reliability Engineer(Observability) at Sapiens
If one server fails, the agent will automatically be reinstalled
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data if there's a 90% error. You need to check which process is consuming more CPU and determine the root cause for yourself. You need to troubleshoot it manually. This legacy system could introduce predictive analysis and root cause identification. They are reluctant to switch to newer solutions, which may require writing queries to fetch data. Manually logging into servers, checking CPU usage, identifying processes, and determining root causes is time-consuming. Once the root cause is identified, the issue can be resolved efficiently. The manual troubleshooting process is time-consuming. The content is not openly available in the market. If you search for it somewhere, it is not readily accessible. If you want to try it out, no trial version is available. Therefore, it will be challenging to learn. Loading ITRS is difficult, as you need to purchase it first. Secondly, only a few people are knowledgeable about ITRS in the market, making it challenging to find resources. Thirdly, the documentation must be well-documented, making finding content or training material hard. The UI also needs to be updated, which adds to the difficulty.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Checkmk are its resource monitoring, infra monitoring, and log factor configuration."
"It's versatile, scalable, and easier to use compared to other solutions like Nagios and OMD."
"Checkmk helps me compare data and foresee issues."
"The most valuable feature of the solution is that it has a lot of different pieces, and they all work together...It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten."
"Checkmk was built on a platform that was user-friendly, and I could build my charts easily."
"I really like the auto-discovery feature."
"We can monitor multiple sites using the product."
"The initial setup of Checkmk was easy...It is a very stable solution."
"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."
"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful."
"Tons of default modules which are available out of the box"
"It's a great and powerful tool."
"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."
"Geneos enables customized aggregate views and alerts for both related and disparate components, and this flexibility and insight facilitates proactive and prompt causation analysis so you can easily see everything at once and know why there is an issue within seconds rather than spend precious time trying to find out."
"Real-time monitoring of market data components on an enterprise environment is the most valuable feature of Active Console and Gateway."
"For my application, Geneos is detecting and helping us avoid outages at least once a day."
 

Cons

"Checkmk does not work too easily with the PowerStore. I use a PowerShell script as Checkmk runs on Linux and a Windows system, connecting with the Checkmk agent."
"Sometimes we receive alerts, and it can become annoying when you acknowledge an alert. It is very clunky when you acknowledge the alert. The process is not very intuitive, and there are instances where it feels a bit cumbersome to acknowledge an alert."
"The initial setup is a bit complex."
"In Checkmk, the documentation can probably be improved a bit more."
"Checkmk does not allow running scripts at varying intervals."
"If an alert is generated for a specific pattern in the log, and if Checkmk catches that log, it will stay there even after the alert is resolved."
"It is easy for tech-savvy people, but newcomers might find it intimidating."
"I think that the integration and the exporting of the data collected are areas where Checkmk lacks but should try to improve the most."
"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."
"The main feature that needs work is the Dashboard designer. Currently we have to export metrics data in real-time into some other visualization tools in order to get better picture and have a bit more functional dashboard."
"It needs to be easier to configure, especially with the JMX plugins."
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"I would rate technical support 7/10. It's self-explaining and the support is limited."
"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."
"Backward compatibility with deprecated features and in-system documentation on what configuration areas are needed to be updated can be improved."
"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."
 

Pricing and Cost Advice

"The product is affordable."
"Checkmk is a fairly reasonably priced solution."
"The price of Checkmk is cheaper compared to other enterprise products."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
"Pricing and licensing is based on the requirements."
"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."
"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
"You will get the best price if you get a single global deal."
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Top Industries

By visitors reading reviews
Government
9%
Manufacturing Company
9%
Computer Software Company
9%
Comms Service Provider
8%
Financial Services Firm
67%
Computer Software Company
6%
Construction Company
3%
Outsourcing Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise2
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
 

Questions from the Community

What needs improvement with Checkmk?
I will get more information about Checkmk when the proof of concept is done. It's going to be before the summer. There will be a report about the tool and a recommendation to use it. So far, it loo...
What is your primary use case for Checkmk?
Checkmk ( /products/checkmk-reviews ) is a monitoring tool, so that's what I will use it for. Right now, it's not in production, but it's in a proof of concept phase. It looks good, so probably, du...
What advice do you have for others considering Checkmk?
I would rate Checkmk an eight out of ten, not knowing the final report.
What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
What is your primary use case for ITRS Geneos?
ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...
 

Comparisons

 

Also Known As

No data available
Geneos
 

Overview

 

Sample Customers

Information Not Available
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Find out what your peers are saying about Checkmk vs. ITRS Geneos and other solutions. Updated: March 2026.
885,444 professionals have used our research since 2012.