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Checkmarx One vs Kore.ai comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Checkmarx One
Ranking in AI Security
1st
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
81
Ranking in other categories
Application Security Tools (2nd), Static Application Security Testing (SAST) (2nd), Vulnerability Management (16th), Container Security (15th), Static Code Analysis (2nd), API Security (4th), Dynamic Application Security Testing (DAST) (2nd), DevSecOps (2nd), Risk-Based Vulnerability Management (10th), Application Security Posture Management (ASPM) (3rd)
Kore.ai
Ranking in AI Security
13th
Average Rating
8.0
Number of Reviews
11
Ranking in other categories
AI Agent Builders (7th), AI Customer Experience Personalization (10th), AI Customer Support (5th), AI IT Support (8th)
 

Mindshare comparison

As of May 2026, in the AI Security category, the mindshare of Checkmarx One is 2.0%, down from 14.3% compared to the previous year. The mindshare of Kore.ai is 0.7%. It is calculated based on PeerSpot user engagement data.
AI Security Mindshare Distribution
ProductMindshare (%)
Checkmarx One2.0%
Kore.ai0.7%
Other97.3%
AI Security
 

Featured Reviews

Shahzad Shahzad - PeerSpot reviewer
Senior Solution Architect | L3+ Systems & Cloud Engineer | SRE Specialist at Canada Cloud Solution
Enable secure development workflows while identifying opportunities for faster scans and improved AI guidance
Checkmarx One is a very strong platform, but there are several areas where it can improve to support modern DevSecOps workflows even better. For example, better real-time developer guidance is needed. The IDE plugin should offer richer AI-powered auto-fixes similar to SNYK Code or GitHub Copilot Security, as current guidance is good but not deeply contextual for large-scale enterprise codebases. This matters because it reduces developer friction and accelerates shift-left adoption. More transparency control over the correlation engines is another need. The correlation engine is powerful but not fully transparent. Users want to understand why vulnerabilities were correlated or de-prioritized, which helps AppSec teams trust the prioritization logic. Faster SAST scan and more language coverage is needed since SAST scan can still be slow for very large mono-repos and there is limited deep support for new language frameworks like Rust and Go, along with advanced coverage for serverless-specific frameworks. This matters because large organizations want sub-minute scans in CI/CD as cloud-native ecosystems evolve fast. A strong API security module is another area for enhancement. API security scanning could be improved with active testing, API discovery, full Swagger, OpenAPI, drift detection, and schema-based fuzzing. This is important as API attacks are one of the biggest AppSec risks in 2025. Checkmarx One is strong, but I see a few areas for improvement including faster SAST scanning for large mono-repos, deeper language framework support, more transparent correlation logic, and stronger API security that includes discovery and runtime context. The IDE plugin could offer more AI-assisted fixes, and the SBOM lifecycle tracking can evolve further. Enhancing integration with SIEM and SOAR would also make enterprise adoption smoother, and these improvements would help developers and AppSec teams move faster with more accuracy.
Judin Augustin - PeerSpot reviewer
Associate Data Scientist at Guide House
Automation has reduced large call centers and provides real-time outbound support for patients
Kore.ai is a low-code platform, and you do not necessarily have to be an expert in artificial intelligence or generative AI to use this platform. However, if you have that experience, it will be a valuable add-on. The main advantage is that it has almost every kind of plugin available to use, whether for live agents or if you want to use it as a call center. You have real-time capabilities and the most useful plugins available, with almost every kind of model available with configurations. We can configure the ML models and train them. The platform is very user-friendly with explanatory features and a great UI. One significant feature is the live testing platform with Kore.ai. When you are creating a workflow, you have an interactive, real-time testing platform that reflects every change you make. This makes it easy to debug errors or add new features. Additionally, Kore.ai has many different tools and platforms that cater to different needs, whether for a call center, normal workflow, or machine learning workflow, which is really useful. Because of Kore.ai, it was much easier than creating something manually. A low-code platform always helps, and when that platform has this much capability, it provides far more value than manual development. It was particularly helpful for our team that we could create a POC and get that project into production. Kore.ai helped our team build a generative AI outbound calling chatbot, and it truly helped our customers. If you have a hospital with a thousand employees in a call center, you might consider outsourcing. However, with Kore.ai's outbound calling capabilities, you can eliminate the outsourcing part. You do not need a thousand call center employees. You can accomplish this through automation with just one or two employees if people need to switch to agents. This represented a significant cost reduction.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The biggest advantage we have seen is that we're able to develop and deliver secure solutions in a faster time."
"The solution communicates where to fix the issue for the purpose of less iterations."
"What I like best about Checkmarx is that it has fewer false positives than other products, giving you better results."
"The tool's valuable features include integrating GPT and Copilot. Additionally, the UI web representation is very user-friendly, making navigation easy. GPT has made several improvements to my security code."
"We are using Checkmarx for analyzing threats."
"Checkmarx offers many valuable features, including Static Application Security Testing (SAST), Software Composition Analysis (SCA), Infrastructure as Code (IAC), Supply Chain Security, and API Security."
"The most valuable feature for me is the Jenkins Plugin."
"It moved our organization towards being agile vs. waterfall."
"Kore.ai helped us integrate a lot through documentation and trial and error, making it straightforward to integrate overall, resulting in a very good experience for first-timers."
"The best feature of Kore.ai is that it is a cost-saving tool because when we use IVR, we have to assign agents at the backend, but using Kore.ai, we can automate all of those functions."
"Kore.ai has positively impacted our organization by reducing error rates from around fifteen to twenty percent to just two to three percent after implementation."
"Kore.ai has positively impacted my organization, as it saved a lot of time in implementation and the proof of concept was very fast to implement and easy to develop."
"Kore.ai has positively impacted my organization by helping us build intelligent chatbots and incorporating voice agents, enabling various clients to adopt these solutions, which have been revolutionary for their businesses."
"It impacted my organization by helping us move into being AI-native, and it helped a lot to show other clients that we have worked in AI."
"The positive impacts we have seen include expected reductions in average handle time, which is typically around 40 to 50 percent for any BFSI industry use case."
"Kore.ai has positively impacted my organization by being a big money saver because before having our chatbot, the use case was that every time some of our customers needed help, they used to call a number."
 

Cons

"We can run only one project at a time."
"Scanning speed optimization is an area where improvements can be made, and we can reduce false positives."
"It would be really helpful if the level of confidence was included, with respect to identified issues."
"I really would like to integrate it as a service along with the SAP HANA Cloud Platform. It will then be easy to use it directly as a service."
"I think the CxAudit tool has room for improvement. At the beginning you can choose a scan of a project, but in any event the project must be scanned again (wasting time)."
"Checkmarx could improve the REST APIs by including automation."
"Checkmarx One can be improved by reducing noise and improving false positive filtering."
"Unfortunately, Checkmarx doesn't do any automated backups which is quite inconvenient."
"Customer support is okay, I guess. We get what we want from them whenever there is an issue or something, but sometimes when we had issues, it was delayed a lot."
"I would suggest incorporating pre-recorded videos in the tutorials and enhancing the documentation area to make it more user-friendly."
"In my experience, Kore.ai is not stable."
"The two points I deduct relate to the integrations, which were not as extensive as I initially expected."
"I rated Kore.ai an 8 out of 10 because additional features could be added to it."
"I choose 7.5 out of 10 for Kore.ai because a few things already need to be improved, one of which I have mentioned."
"Customer support is where Kore.ai has significant room for improvement. Post-implementation support is a particularly discouraging aspect for me."
"Kore.ai can be improved by enhancing their documentation, which is currently a bit disorganized."
 

Pricing and Cost Advice

"We have a subscription license that is on a yearly basis, and it's a pretty competitive solution."
"The solution's price is high and you pay based on the number of users."
"We have purchased an annual license to use this solution. The price is reasonable."
"It's relatively expensive."
"It is the right price for quality delivery."
"For around 250 users or committers, the cost is approximately $500,000."
"This solution is expensive. The customized package allows you to buy additional users at any time."
"It is an expensive solution."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Manufacturing Company
9%
Computer Software Company
8%
Government
5%
Construction Company
12%
Financial Services Firm
9%
Outsourcing Company
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise9
Large Enterprise46
By reviewers
Company SizeCount
Midsize Enterprise3
Large Enterprise12
 

Questions from the Community

What alternatives are there for Fortify WebInspect and Fortify SCA?
I would like to recommend Checkmarx. With Checkmarx, you are able to have an all in one solution for SAST and SCA as well. Veracode is only a cloud solution. Hope this helps.
What is your experience regarding pricing and costs for Checkmarx?
Checkmarx One is a premium solution, so budget accordingly. Make sure you understand how licensing scales with additional applications and users. I advise negotiating multi-year contracts or bundle...
What needs improvement with Checkmarx?
One way Checkmarx One could be improved is if it could automatically run scans every month after implementation. If it is possible to set it in the SAST portal to scan the repositories automaticall...
What is your experience regarding pricing and costs for Kore.ai?
My experience with pricing, setup cost, and licensing is comparatively lower than other companies and tools available.
What needs improvement with Kore.ai?
Kore.ai can be improved by enhancing their documentation, which is currently a bit disorganized. They should include detailed videos or workshops. There are not many videos or community resources a...
What is your primary use case for Kore.ai?
My main use case for Kore.ai was creating an outbound calling generative AI-powered chatbot, which is useful for insurance and healthcare companies.
 

Comparisons

 

Overview

 

Sample Customers

YIT, Salesforce, Coca-Cola, SAP, U.S. Army, Liveperson, Playtech Case Study: Liveperson Implements Innovative Secure SDLC
Leading banks & Enterprise Companies
Find out what your peers are saying about Checkmarx One vs. Kore.ai and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.