ITRS Geneos and Centreon are prominent players in the real-time monitoring and infrastructure management category. ITRS Geneos has an edge in proactive monitoring and rich feature set, while Centreon is noted for its cost-effectiveness and excellent data visualization.
Features: ITRS Geneos provides extensive real-time monitoring across numerous technologies and customizable dashboards for immediate insights and issue resolution. It offers a variety of plug-ins that enhance customizability and proactive monitoring to prevent potential failures. Centreon is known for its flexibility and wide range of integrations, offering simple, user-friendly data visualization features. It effectively monitors infrastructure and presents a comprehensive view of network status.
Room for Improvement: ITRS Geneos needs better historical reporting, more intuitive dashboard setups, improved cloud monitoring, and seamless integration options. Centreon could enhance its cloud service monitoring, improve API functions for integration, strengthen reporting capabilities, and offer a more stable licensing model.
Ease of Deployment and Customer Service: Both ITRS Geneos and Centreon are predominantly deployed on-premises, with some cloud options available. ITRS Geneos is recognized for responsive, knowledgeable customer service and strong technical support. Centreon also receives positive remarks for its good customer and technical support but could improve in training and responsiveness.
Pricing and ROI: ITRS Geneos is considered high-cost, yet its features and proactive monitoring capabilities provide cost savings by preventing incidents. It offers value when applied across multiple departments. Centreon delivers a more cost-effective solution, especially with its open-source option, with functionality and modular pricing allowing users to choose needed features, providing excellent value for infrastructure monitoring without extra costs.
| Product | Market Share (%) |
|---|---|
| Centreon | 2.2% |
| ITRS Geneos | 0.5% |
| Other | 97.3% |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 5 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 12 |
| Large Enterprise | 39 |
Centreon is an all-in-one IT monitoring solution that is a network, system, applicative supervision, and monitoring tool. It is free and open source, and one of the most flexible and powerful monitoring softwares on the market.
Centreon Features
Centreon has many valuable key features. Some of the most useful ones include:
Centreon Benefits
There are several benefits to implementing Centreon. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by Centreon users.
PeerSpot user Thor M., CEO at a tech services company, says, "The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks. It provides a nice benefit when it comes to helping align IT operations with business objectives. The top-down views, dashboards, and business context reporting are things that are nice to have because you want to be able to show the customer that everything is working, that problems have been addressed, and that you're providing value.”
Thomas C., Managing Director, Canada at Eva, comments, “The most valuable feature of the solution is the flexibility, the ability to integrate all kinds of equipment. As long as something has an IP you can monitor it. What we try to achieve all the time is not only saying a company's system is available, but to give additional data on the performance of the equipment. So the flexibility is what matters the most to us, where we can script everything. Centreon has a lot of Plugin Packs, meaning they support, by design, a lot of devices. And on top of that, we have the ability to add our own scripts and do whatever we want and display the data as we want in the central dashboards.”
Marcilio L., President at ITS Solucoes, expresses, "The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
Florent Q., Network Engineer at a computer software company, mentions, "The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query."
ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.
Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.
Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.
For more information, please visit https://www.itrsgroup.com/products/geneos
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