Centerity Monitor vs Spiceworks comparison

Centerity Systems and Spiceworks are both solutions in the IT Infrastructure Monitoring category. Centerity Systems is ranked #65, while Spiceworks is ranked #45 with an average rating of 8.5. Centerity Systems holds a 0.1% mindshare in IM, compared to Spiceworks’s 0.4% mindshare. Additionally, 100% of Centerity Systems users are willing to recommend the solution, compared to 86% of Spiceworks users who would recommend it.

Centerity Monitor

Read 2 Centerity Monitor reviews

240 Views
44 Comparison Views

100% willing to recommend

Spiceworks

Read 47 Spiceworks reviews

845 Views
67 Comparison Views

86% willing to recommend

Centerity Monitor

Spiceworks

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

Spiceworks and Centerity Monitor compete in the network monitoring space. Spiceworks stands out for its pricing and user-friendliness, whereas Centerity Monitor is recognized for its comprehensive features and reporting capabilities.

Features: Spiceworks is appreciated for its simplicity, featuring trouble ticketing, network inventory management, and an intuitive user interface. These elements cater to smaller IT teams that want efficient network monitoring. Centerity Monitor, in contrast, provides performance optimization, custom dashboarding, and integration with diverse systems, making it ideal for larger enterprises needing detailed analytics.

Room for Improvement: Spiceworks may enhance its feature set by incorporating more in-depth analytics, broader integration options, and improved scalability to serve larger organizations. Centerity Monitor could work on simplifying its deployment process, reducing initial complexity, and offering more customization in its user interface to increase usability.

Ease of Deployment and Customer Service: Spiceworks is known for its easy deployment and community-based support. This aspect appeals to organizations with limited resources seeking quick implementation. In comparison, Centerity Monitor provides robust customer support and dedicated guidance throughout installation, aligning with firms desiring personalized assistance and detailed functionality even if it involves a complex setup.

Pricing and ROI: Spiceworks offers a cost-effective entry point, attracting small to mid-sized businesses focused on swift deployments within tight budgets. Conversely, Centerity Monitor, while requiring a higher initial investment, is designed to deliver ROI through its advanced analytical features and scalability. This investment suits enterprises planning to exploit its capabilities for extended network improvements.

To learn more, read our detailed Centerity Monitor vs. Spiceworks Report (Updated: June 2025).

Buyer's Guide

Centerity Monitor vs. Spiceworks

June 2025

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Helped 856,873 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Centerity Monitor

Ranking in IT Infrastructure Monitoring

65th

Average Rating

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Spiceworks

Ranking in IT Infrastructure Monitoring

45th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Help Desk Software (17th), IT Asset Management (12th)

Mindshare comparison

As of June 2025, in the IT Infrastructure Monitoring category, the mindshare of Centerity Monitor is 0.1%, down from 0.1% compared to the previous year. The mindshare of Spiceworks is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

reviewer1312155

Andean Region Manager at a consultancy with 1-10 employees

A user-friendly solution that comes with a valuable machine learning feature

We use Centerity to monitor some business views related with ERP systems. For example we use this monitor to mesure electronic billing process. As a part of digital Transformation process coporation automates some process to avoid delays and human mistakes and we incorporated Centerity Platform to…

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Rohit Samel

Account Manager Enterprise Sales at Navdeep Technologies Pvt.Ltd

Cloud storage with no hardware needed and great comprehensive reports

The software is cloud-based, so I do not need to store any data locally. It is a fully software-based solution, eliminating the need for investment in hardware. We have the capability to create reports as needed. It is good software to use, as there were no incidents where I needed to contact technical support. Additionally, it is free software.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The machine learning feature is valuable."

"Spiceworks' dashboard allows you to drill down to the notes, where I can take an inventory of the network and see the devices I need to monitor."

"If you're in the market for a low-cost service desk system, Spiceworks is a good software solution to start out with, especially when it comes to startups and those organizations that don't currently have any existing service desk software in place."

"The nice thing about Spiceworks is always it's free. Monitoring of printers for low toner. Finding machines that have low memory or low hard disk space."

"Tickets by e-mail, with actions by hastag."

"Spiceworks is generic and free."

"The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful."

"The software is cloud-based, so I do not need to store any data locally."

"It shows the users that are currently logged in, which is not something that Active Directory by default will ever let you know up front."

More Spiceworks pros

Cons

"They can improve the functionality that provides some numbers related to the behavior of the metrics."

"I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves."

"It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems."

"Since Spiceworks is a free tool, it's not very scriptable or customizable."

"The customer service is okay, however, I would appreciate much more clarity on what I want to know exactly."

"One of the biggest ways in which Spiceworks could improve is by developing better and more automated workflows. For example, in another solution called ServiceDesk by ManageEngine, you can have levels of approval in the event that there is a request for new software, or when someone requests a VPN or WiFi connection. This kind of multi-stage approval feature provided by ServiceDesk does not appear to exist in Spiceworks, and it is one of their main shortcomings for me."

"Having an integrated asset management tool, where I can plug in things that are offline, would be good."

"I am unable to provide suggestions for improvement at this moment."

"I would like to see more information when drilling down into access permissions, assignments management, or tagging. When I click a note or a device, I should be able to see more details about the router and modem. For example, I want to see the version, downtime, availability, latency, etc. I should have easy access to everything about our assets at a glance."

More Spiceworks cons

Pricing and Cost Advice

Information not available

"Seeing that it is a low-cost solution, I would advise you to go ahead with Spiceworks and experiment with it to see if you can get things working properly, especially if you currently don't have any existing service desk software in place."

"The tool is cheap."

"The product is free! Get it now."

"It might be about $300 annually for a bigger company. If you pay annually, it's better and cheaper."

"It's free."

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

13%

Financial Services Firm

12%

University

11%

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about Spiceworks?

The solution is easy to use and easy to manage.

See all answers

What is your experience regarding pricing and costs for Spiceworks?

The tool is cheap.

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What needs improvement with Spiceworks?

I am unable to provide suggestions for improvement at this moment, however, I can provide feedback later. Currently, there do not seem to be any issues.

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Comparisons

No data available

ServiceNow vs Spiceworks

Compared 33% of the time

Zabbix vs Spiceworks

Compared 29% of the time

Lansweeper vs Spiceworks

Compared 18% of the time

ManageEngine ServiceDesk Plus vs Spiceworks

Compared 8% of the time

Freshdesk vs Spiceworks

Compared 8% of the time

More Spiceworks Competitors

Product Reports

Buyer's Guide

IT Infrastructure Monitoring

May 2025

Download Centerity Monitor product report

Buyer's Guide

Spiceworks

May 2025

Download Spiceworks product report

Overview

Centerity is the pioneer provider of an All-in-One, IT Monitoring and Business Service Management (BSM) platform. Whereas legacy tools have focused on monitoring individual technologies which led to silos of performance data, Centerity breaks down silos by extending its monitoring coverage across all technology layers, from infrastructure (physical, virtual, converged, AWS, etc.) to applications (OS, SAP, Cloudera, etc.) and databases (SAP HANA, Hadoop, NoSQL, etc.), thereby providing an integrated, holistic view of system health, performance and availability. Centerity’s unique, unified platform, named a Gartner Cool Vendor in ITOM, can serve the needs of both IT executives and administrators while providing a complete business intelligence layer across all IT assets via cross technical and functional domain impact and trend analysis through its Business Service Management (BSM) capabilities.

Centerity Systems

From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.

Spiceworks

Sample Customers

Centerity Systems has thousands of customers world wide, including Fortune 500 Enterprises such as Cisco, General Electric, Siemens, Harris Corporation, and Coca-Cola.

Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino

Buyer's Guide

Centerity Monitor vs. Spiceworks

June 2025

Free Report: Centerity Monitor vs. Spiceworks

Find out what your peers are saying about Centerity Monitor vs. Spiceworks and other solutions. Updated: June 2025.

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