BMC TrueSight vs Centerity Monitor comparison

BMC Helix and Centerity Systems are both solutions in the IT Infrastructure Monitoring category. BMC Helix is ranked #31 with an average rating of 8.5, while Centerity Systems is ranked #73. BMC Helix holds a 1.1% mindshare in IM, compared to Centerity Systems’s 0.4% mindshare. Additionally, 86% of BMC Helix users are willing to recommend the solution, compared to 100% of Centerity Systems users who would recommend it.

BMC TrueSight

Read 51 BMC TrueSight reviews

4,091 Views
1,800 Comparison Views

86% willing to recommend

Centerity Monitor

Read 2 Centerity Monitor reviews

499 Views
494 Comparison Views

100% willing to recommend

BMC TrueSight

Centerity Monitor

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 8, 2026

BMC TrueSight and Centerity Monitor compete in IT infrastructure management, with Centerity Monitor appearing superior due to its advanced features.

Features: BMC TrueSight offers predictive analytics, extensive application monitoring, and thorough analysis capabilities. Centerity Monitor provides an all-in-one platform for both on-premises infrastructure and cloud services, offering greater versatility and broader application in diverse environments.

Ease of Deployment and Customer Service: BMC TrueSight's deployment is complex and time-consuming but backed by robust customer support. Centerity Monitor features straightforward setup and intuitive use, complemented by responsive customer service, providing an advantage in deployment efficiency.

Pricing and ROI: BMC TrueSight requires a higher initial setup cost with significant ROI through analytics capabilities. Centerity Monitor offers a cost-effective setup with immediate ROI, making it a budget-friendly option while maintaining functionality.

To learn more, read our detailed BMC TrueSight vs. Centerity Monitor Report (Updated: March 2026).

Buyer's Guide

BMC TrueSight vs. Centerity Monitor

March 2026

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Helped 885,376 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight

Ranking in IT Infrastructure Monitoring

31st

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (28th), Event Monitoring (8th), Cloud Monitoring Software (25th), AIOps (11th)

Centerity Monitor

Ranking in IT Infrastructure Monitoring

73rd

Average Rating

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight is 1.1%, up from 0.8% compared to the previous year. The mindshare of Centerity Monitor is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
BMC TrueSight	1.1%
Centerity Monitor	0.4%
Other	98.5%

IT Infrastructure Monitoring

Featured Reviews

NikhilKalwint

Technical Specialist at ServiceIO

Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation

I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…

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reviewer1312155

Andean Region Manager at a consultancy with 1-10 employees

A user-friendly solution that comes with a valuable machine learning feature

We use Centerity to monitor some business views related with ERP systems. For example we use this monitor to mesure electronic billing process. As a part of digital Transformation process coporation automates some process to avoid delays and human mistakes and we incorporated Centerity Platform to…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It allows our operations team to have one single application to reference when investigating issues in our environment."

"The BMC TrueSight platform wins probably 80 percent of the time if you look feature by feature."

"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."

"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."

"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."

"From the time we get the incident logged to the time we get the customer back up and running, it has improved that by 33 percent or greater."

"Allows reliable access to server hardware info, uptime statuses, current patching, and much more."

"The ability to pull hosts together to show what processes are running, so it can be used for change management."

More BMC TrueSight pros

"The Centerity gives us exactly what we need from performance system monitoring."

"The machine learning feature is valuable."

"Centerity is much more than a monitoring tool — it’s a unified, end-to-end, enterprise-class and multi-tenanted AIOps Platform that is purpose-built to help MSPs and data-centers deliver the highest levels of up-time and performance."

Cons

"Reporting would be an area for improvement in TrueSight."

"Pricing is very high."

"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."

"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."

"The solution could improve its price."

"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."

"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."

"The solution's support service could be better."

More BMC TrueSight cons

"One of the major improvements should be it implementation as a SaaS"

"They can improve the functionality that provides some numbers related to the behavior of the metrics."

"The GUI must be improved. Graphs must be changed including high level maps"

Pricing and Cost Advice

"The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."

"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."

"The solution is based on endpoints and knowledge models which can be costly."

"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."

"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."

"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."

"We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item."

"We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."

More BMC TrueSight pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

18%

Computer Software Company

Outsourcing Company

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	6
Large Enterprise	24

No data available

Questions from the Community

What do you like most about BMC TrueSight Operations Management?

The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.

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What is your experience regarding pricing and costs for BMC TrueSight Operations Management?

BMC TrueSight licensing costs are on the more expensive side.

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What needs improvement with BMC TrueSight Operations Management?

There are some complexities with deployment that could be improved in BMC TrueSight.

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Compared 6% of the time

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Compared 5% of the time

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Compared 4% of the time

BMC Helix Operations Management with AIOps vs BMC TrueSight

Compared 4% of the time

SolarWinds NPM vs BMC TrueSight

Compared 3% of the time

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Zabbix vs Centerity Monitor

Compared 50% of the time

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Compared 33% of the time

PRTG Network Monitor vs Centerity Monitor

Compared 17% of the time

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Product Reports

Buyer's Guide

BMC TrueSight

March 2026

Download BMC TrueSight product report

Buyer's Guide

IT Infrastructure Monitoring

March 2026

Download Centerity Monitor product report

Also Known As

ProactiveNet, TrueSight Operations Management

No data available

Overview

BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.

BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.

What are BMC TrueSight's key features?

Robust Event Management: Offers efficient handling of events.
Seamless Integration: Integrates easily with existing systems.
Comprehensive Monitoring: Supports hardware to cloud infrastructure.
Centralized Console: Simplifies management processes.
Automated Triage: Standardizes alerts for better efficiency.
Proactive Monitoring: Improves forecasting and issue prevention.
Capacity Optimization: Efficiently manages resources.
Customizability: Tailors to specific service needs.

What benefits and ROI should users seek in BMC TrueSight?

Enhanced Proactive Management: Reduces downtime through efficient monitoring.
Improved Troubleshooting: Provides visibility into systems for quick issue resolution.
Effective Integration: Blends well with other tools and platforms.
Resource Efficiency: Optimizes use of infrastructure and servers.
Global Support: Facilitates operations across sectors worldwide.

BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.

BMC Helix

Centerity is the pioneer provider of an All-in-One, IT Monitoring and Business Service Management (BSM) platform. Whereas legacy tools have focused on monitoring individual technologies which led to silos of performance data, Centerity breaks down silos by extending its monitoring coverage across all technology layers, from infrastructure (physical, virtual, converged, AWS, etc.) to applications (OS, SAP, Cloudera, etc.) and databases (SAP HANA, Hadoop, NoSQL, etc.), thereby providing an integrated, holistic view of system health, performance and availability. Centerity’s unique, unified platform, named a Gartner Cool Vendor in ITOM, can serve the needs of both IT executives and administrators while providing a complete business intelligence layer across all IT assets via cross technical and functional domain impact and trend analysis through its Business Service Management (BSM) capabilities.

Centerity Systems

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank

Centerity Systems has thousands of customers world wide, including Fortune 500 Enterprises such as Cisco, General Electric, Siemens, Harris Corporation, and Coca-Cola.

Buyer's Guide

BMC TrueSight vs. Centerity Monitor

March 2026

Free Report: BMC TrueSight vs. Centerity Monitor

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