BMC TrueSight vs Centerity Monitor comparison

BMC Helix and Centerity Systems are both solutions in the IT Infrastructure Monitoring category. BMC Helix is ranked #31 with an average rating of 9.0, while Centerity Systems is ranked #71. BMC Helix holds a 1.2% mindshare in IM, compared to Centerity Systems’s 0.4% mindshare. Additionally, 86% of BMC Helix users are willing to recommend the solution, compared to 100% of Centerity Systems users who would recommend it.

BMC TrueSight

Read 51 BMC TrueSight reviews

3,620 Views
1,557 Comparison Views

86% willing to recommend

Centerity Monitor

Read 2 Centerity Monitor reviews

388 Views
384 Comparison Views

100% willing to recommend

BMC TrueSight

Centerity Monitor

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 7, 2025

BMC TrueSight and Centerity Monitor are both IT monitoring solutions. BMC TrueSight has an edge due to superior data presentation and analytics, while Centerity leads in adaptive monitoring for diverse environments.

Features: BMC TrueSight includes advanced analytics, deep IT service management integration, and predictive analytics, providing detailed performance insights. Centerity Monitor offers customizable dashboards, scalability across hybrid infrastructures, and visualization flexibility, especially effective in multi-cloud settings.

Ease of Deployment and Customer Service: BMC TrueSight provides structured deployment with thorough documentation and strong integration, noted for responsive support. Centerity Monitor simplifies setup with automatic configurations and a supportive system, particularly for hybrid environments.

Pricing and ROI: BMC TrueSight has higher initial costs but offers strong ROI through enhanced system visibility and reduced downtime. Centerity Monitor, with competitive pricing, provides significant value with lower upfront investment and efficient returns, appealing for agile deployments.

To learn more, read our detailed BMC TrueSight vs. Centerity Monitor Report (Updated: January 2026).

Buyer's Guide

BMC TrueSight vs. Centerity Monitor

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight

Ranking in IT Infrastructure Monitoring

31st

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (28th), Event Monitoring (8th), Cloud Monitoring Software (25th), AIOps (5th)

Centerity Monitor

Ranking in IT Infrastructure Monitoring

71st

Average Rating

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight is 1.2%, up from 0.9% compared to the previous year. The mindshare of Centerity Monitor is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
BMC TrueSight	1.2%
Centerity Monitor	0.4%
Other	98.4%

IT Infrastructure Monitoring

Featured Reviews

NikhilKalwint

Technical Specialist at ServiceIO

Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation

I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…

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reviewer1312155

Andean Region Manager at a consultancy with 1-10 employees

A user-friendly solution that comes with a valuable machine learning feature

We use Centerity to monitor some business views related with ERP systems. For example we use this monitor to mesure electronic billing process. As a part of digital Transformation process coporation automates some process to avoid delays and human mistakes and we incorporated Centerity Platform to…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."

"The solution has a very good business event manager tool."

"It is a stable solution."

"We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP."

"We can verify uptimes as another source of keeping devices in compliance."

"The initial setup of BMC TrueSight Operations Management was easy."

"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."

"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."

More BMC TrueSight pros

"The machine learning feature is valuable."

Cons

"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."

"The solution is a little obsolete."

"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."

"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."

"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"

"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."

"The dashboard and performance graphs should include a way to automatically schedule and export reports."

"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."

More BMC TrueSight cons

"They can improve the functionality that provides some numbers related to the behavior of the metrics."

Pricing and Cost Advice

"Other products are more expensive than BMC TrueSight."

"The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."

"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."

"It is a relatively inexpensive solution."

"We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."

"The tool is moderately expensive."

"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."

"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."

More BMC TrueSight pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

20%

Computer Software Company

10%

Outsourcing Company

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	6
Large Enterprise	24

No data available

Questions from the Community

What do you like most about BMC TrueSight Operations Management?

The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.

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What is your experience regarding pricing and costs for BMC TrueSight Operations Management?

BMC TrueSight licensing costs are on the more expensive side.

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What needs improvement with BMC TrueSight Operations Management?

There are some complexities with deployment that could be improved in BMC TrueSight.

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Comparisons

Dynatrace vs BMC TrueSight

Compared 8% of the time

BMC Helix Operations Management with AIOps vs BMC TrueSight

Compared 5% of the time

Zabbix vs BMC TrueSight

Compared 4% of the time

ServiceNow IT Operations Management vs BMC TrueSight

Compared 4% of the time

Splunk AppDynamics vs BMC TrueSight

Compared 4% of the time

More BMC TrueSight Competitors

Zabbix vs Centerity Monitor

Compared 65% of the time

Nagios XI vs Centerity Monitor

Compared 35% of the time

More Centerity Monitor Competitors

Product Reports

Buyer's Guide

BMC TrueSight

January 2026

Download BMC TrueSight product report

Buyer's Guide

IT Infrastructure Monitoring

December 2025

Download Centerity Monitor product report

Also Known As

ProactiveNet, TrueSight Operations Management

No data available

Overview

BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.

BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.

What are BMC TrueSight's key features?

Robust Event Management: Offers efficient handling of events.
Seamless Integration: Integrates easily with existing systems.
Comprehensive Monitoring: Supports hardware to cloud infrastructure.
Centralized Console: Simplifies management processes.
Automated Triage: Standardizes alerts for better efficiency.
Proactive Monitoring: Improves forecasting and issue prevention.
Capacity Optimization: Efficiently manages resources.
Customizability: Tailors to specific service needs.

What benefits and ROI should users seek in BMC TrueSight?

Enhanced Proactive Management: Reduces downtime through efficient monitoring.
Improved Troubleshooting: Provides visibility into systems for quick issue resolution.
Effective Integration: Blends well with other tools and platforms.
Resource Efficiency: Optimizes use of infrastructure and servers.
Global Support: Facilitates operations across sectors worldwide.

BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.

BMC Helix

Centerity is the pioneer provider of an All-in-One, IT Monitoring and Business Service Management (BSM) platform. Whereas legacy tools have focused on monitoring individual technologies which led to silos of performance data, Centerity breaks down silos by extending its monitoring coverage across all technology layers, from infrastructure (physical, virtual, converged, AWS, etc.) to applications (OS, SAP, Cloudera, etc.) and databases (SAP HANA, Hadoop, NoSQL, etc.), thereby providing an integrated, holistic view of system health, performance and availability. Centerity’s unique, unified platform, named a Gartner Cool Vendor in ITOM, can serve the needs of both IT executives and administrators while providing a complete business intelligence layer across all IT assets via cross technical and functional domain impact and trend analysis through its Business Service Management (BSM) capabilities.

Centerity Systems

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank

Centerity Systems has thousands of customers world wide, including Fortune 500 Enterprises such as Cisco, General Electric, Siemens, Harris Corporation, and Coca-Cola.

Buyer's Guide

BMC TrueSight vs. Centerity Monitor

January 2026

Free Report: BMC TrueSight vs. Centerity Monitor

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