

Catchpoint and Meraki Dashboard compete in network performance monitoring and management. Meraki Dashboard appears to have the upper hand due to its broader feature set, despite higher costs.
Features: Catchpoint provides advanced network performance monitoring with real-time analytics, comprehensive data visualization, and deep network visibility. Meraki Dashboard offers seamless network management, ease of scalability, and intuitive access control settings.
Room for Improvement: Catchpoint could improve its ease of deployment, user interface, and integration capabilities. Meraki Dashboard's areas for improvement include cost-effectiveness, support for non-native hardware, and customization flexibility.
Ease of Deployment and Customer Service: Meraki Dashboard is known for its quick deployment and minimal infrastructure needs due to its cloud-based setup. Catchpoint's setup may require more effort due to in-depth monitoring. Catchpoint stands out with its highly responsive customer service, offering timely support.
Pricing and ROI: Catchpoint offers upfront pricing with significant returns through specialized insights that drive network efficiency. Meraki Dashboard might incur higher costs but aims for higher ROI with its integrated, scalable features.
There have been fewer outages, and it is very easy to identify the issue of performance bottleneck through root cause analysis and insights.
Real-time monitoring of networks, websites, and apps gives insightful information which helps to make data-driven decisions.
We have seen a return on investment as we have fewer outages.
Catchpoint customer support is very helpful and proactive.
The customer support is always very friendly and responsive and always available twenty-four hours per day, seven days a week.
Customer support is available 24/7 and very proactive and responsive.
The support response time can be slow, sometimes taking up to fifteen hours.
They are instantly available for technical support from Meraki Dashboard.
For technical support, I would give it a ten.
Catchpoint's scalability is great as it grows with my organization's needs and can handle those needs very well.
Catchpoint is stable as I have not experienced any lagging.
We have not encountered any downtime related to the Meraki cloud feature in the last five years.
If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.
Dashboard customization and UX should be improved.
I would also add that the script recorder needs some work due to an update by Google, deprecating the use of the current solution.
There is a need for price reductions in developing countries, as the cost of Meraki is quite high.
The cameras are not connected through Meraki, but all other devices are on Meraki networks.
It provides many insights out of the box without any need to search for them.
The cost is very effective and relatively competitive.
My experience with pricing, setup cost, and licensing is that the cost was very cost-effective and affordable.
Catchpoint's price is very cost-effective, but I don't know if it might be out of budget for a smaller organization working on a tight budget.
The cost of the Meraki solution is high, which may not be affordable for smaller companies, especially in developing countries.
If we involve a third-party vendor, the price will definitely go up.
I would rate the pricing for Meraki Dashboard as one.
Synthetic monitoring and root cause analysis have helped my team by allowing root cause monitoring to help us understand where the threat is coming from, enabling us to catch the threat before it impacts our users.
The reduction in outages is notable, with a 60 to 70% increase in outages reduction.
With the help of Catchpoint, we are able to address issues before our customers. Our triage time has reduced. We are able to reduce outages and unwanted user incidents.
Meraki Dashboard positively impacts my organization by enabling live monitoring. If someone unplugs the power cable, if the switches are down, if there is an outage, or if there is any misconfiguration, we get an alert from Cisco in our mailbox.
Meraki Dashboard offers an exceptional centralized management solution that allows easy updates and monitoring of various network features, including bandwidth usage and content filtering.
The most valuable feature for me is the cloud dashboard.
| Product | Mindshare (%) |
|---|---|
| Meraki Dashboard | 0.7% |
| Catchpoint | 0.5% |
| Other | 98.8% |


| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 1 |
| Large Enterprise | 12 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 13 |
| Large Enterprise | 26 |
Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.
Learn more at: https://www.catchpoint.com/
Meraki Dashboard is a comprehensive cloud-based platform that offers centralized management and control for all Meraki networking and security products. It provides a user-friendly interface, allowing administrators to easily monitor and configure their network infrastructure from anywhere. With real-time visibility, troubleshooting becomes effortless, ensuring optimal performance and minimizing downtime.
The intuitive dashboard offers a holistic view of the network, enabling quick identification of potential issues and proactive measures. It simplifies network deployment and scaling, with zero-touch provisioning and automatic firmware updates. The robust security features include advanced threat protection, content filtering, and VPN connectivity.
Meraki Dashboard also offers powerful analytics and reporting capabilities, providing valuable insights into network usage, application performance, and user behavior. With its seamless integration and scalability,
Meraki Dashboard is the ideal solution for organizations of all sizes, ensuring efficient network management and enhanced productivity.
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