Catchpoint vs Meraki Dashboard comparison

Catchpoint and Cisco are both solutions in the Network Monitoring Software category. Catchpoint is ranked #57 with an average rating of 8.0, while Cisco is ranked #18 with an average rating of 8.4. Catchpoint holds a 0.5% mindshare in NMS, compared to Cisco’s 1.1% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 98% of Cisco users who would recommend it.

Catchpoint

Read 14 Catchpoint reviews

1,568 Views
612 Comparison Views

100% willing to recommend

Meraki Dashboard

Read 58 Meraki Dashboard reviews

2,277 Views
2,004 Comparison Views

98% willing to recommend

Catchpoint

Meraki Dashboard

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Executive SummaryUpdated on Oct 10, 2024

Catchpoint and Meraki Dashboard compete in network performance monitoring and management. Meraki Dashboard appears to have the upper hand due to its broader feature set, despite higher costs.

Features: Catchpoint provides advanced network performance monitoring with real-time analytics, comprehensive data visualization, and deep network visibility. Meraki Dashboard offers seamless network management, ease of scalability, and intuitive access control settings.

Room for Improvement: Catchpoint could improve its ease of deployment, user interface, and integration capabilities. Meraki Dashboard's areas for improvement include cost-effectiveness, support for non-native hardware, and customization flexibility.

Ease of Deployment and Customer Service: Meraki Dashboard is known for its quick deployment and minimal infrastructure needs due to its cloud-based setup. Catchpoint's setup may require more effort due to in-depth monitoring. Catchpoint stands out with its highly responsive customer service, offering timely support.

Pricing and ROI: Catchpoint offers upfront pricing with significant returns through specialized insights that drive network efficiency. Meraki Dashboard might incur higher costs but aims for higher ROI with its integrated, scalable features.

To learn more, read our detailed Catchpoint vs. Meraki Dashboard Report (Updated: September 2025).

Buyer's Guide

Catchpoint vs. Meraki Dashboard

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Catchpoint

Ranking in Network Monitoring Software

57th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (38th), Cloud Monitoring Software (31st), Digital Experience Monitoring (DEM) (12th)

Meraki Dashboard

Ranking in Network Monitoring Software

18th

Average Rating

8.6

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of Catchpoint is 0.5%, up from 0.4% compared to the previous year. The mindshare of Meraki Dashboard is 1.1%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
Meraki Dashboard	1.1%
Catchpoint	0.5%
Other	98.4%

Network Monitoring Software

Featured Reviews

AnmolRai

Technical Consultant Project Lead at Capgemini

Valuable monitoring features enhance ecommerce experience while improvement needed in region-specific insights

As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.

Read full review

MURALI NIDAMANURI

Managing Director at a manufacturing company with 10,001+ employees

Dashboard provides comprehensive network security and management capabilities

I don't have specific handy names. Meraki Dashboard uses multiple functions where we can configure SSIDs, firewall policies, DHCP, multiple VLANs and DHCP configurations, VLAN configurations, access control policies, MAC binding, client access based on MAC authentication and certificate-based authentication. We have configured SSO for Windows Active Directory by configuring the RADIUS services. We have implemented many customer requirements in Meraki Dashboard. With the detailed visibility feature of Meraki Dashboard, I get connected clients information, including how much data each client downloaded and what applications they accessed. I can obtain detailed data including ISP links level monitoring and speed. I can perform speed tests, generate analytics reports, convert to Excel based on each user for each department, create dashboards, monitor and limit bandwidths, and restrict specific URLs. The advanced security configuration in Meraki Dashboard is useful for network security. Substantial security can be achieved within Meraki Dashboard itself, eliminating the need for additional firewalls to protect your network. You can configure WAN monitoring, users' ACLs, URL filtering, web filtering, and department-wise access configuration for specific client applications. It's completely cloud-managed, and in a simplified way, you don't need to visit any physical infrastructure to monitor activities. Apart from access points, everything is in the cloud. We have monitored IoT solutions, CCTV monitoring, and can detect and control intrusions. When people connect IoT devices to your network, Meraki Dashboard can detect what device it is and control those access controls, even with different operating systems.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."

"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."

"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."

"Catchpoint provides a great amount of information."

"One of the features, the scatter plot, is very useful. It shows red dots wherever there are issues."

"The solution offers three different ways of slicing data to look for abnormalities."

"During business hours, it has worked absolutely fine without any issues."

"Catchpoint's customer service and support are valuable."

More Catchpoint pros

"Everything is in a single pane and you can look at your network in one centralized place."

"The most valuable feature is the single pane of glass that gives you multisite visibility."

"The product can scale if you need it to."

"Easy to configure with great troubleshooting feature."

"The most valuable features are the ease of use and a single-pane-of-glass that allows us to identify issues across the entire network from one dashboard."

"It has improved my organization in the way that we've got a much better wireless coverage than we had before, and secondly, we have the visibility of all the users."

"With the detailed visibility feature of Meraki Dashboard, I get connected clients information, including how much data each client downloaded and what applications they accessed."

"An excellent dashboard that is currently unique in covering both SD-WAN and SD-LAN with built-in security."

More Meraki Dashboard pros

Cons

"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."

"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."

"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."

"Catchpoint can be improved by focusing solely on network monitoring."

"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."

"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."

More Catchpoint cons

"It is not appropriate for large, enterprise businesses."

"I would like to receive decent notification alerts regarding the license's expiry. Or any help on correcting or optimizing licenses, because in certain circumstances you can add a license but it's the wrong licensing. However, the Dashboard adds the license in some way, and you do not utilize it. You can simply extend the license's expiration date."

"In general, how I add firewall rules is not great. It is just a little bit too simple the way it is right now."

"The tool is useful for managing devices and monitoring their current state, but it falls short in troubleshooting network issues, particularly with access points. It does not provide a complete understanding of the root causes of the issues. As a result, network engineers have had to use additional tools to complement it and conduct assessments. The only way to improve the tool would be to enhance its capability to identify and resolve network issues effectively."

"There are some issues with the NAT configuration, it is now impossible to some operations with the solution."

"There needs to be more improvement on the device-connected interface."

"We would like to be able to test the health of WAN connections."

"For my purposes, I don't need to see any other features added to the Meraki Dashboard. I have no criticisms and I do like the tool. If I had a criticism for it, it would be about the pricing because it could be a little less, but again, for the service that you get, I won't complain about that too much."

More Meraki Dashboard cons

Pricing and Cost Advice

"The solution's pricing is comparable to the last tool we were using."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"The solution's pricing varies based on services and licensing models."

"In terms of licensing fees, I believe they were slightly higher."

"You don't have to pay for the dashboard."

"The solution is currently the most expensive on the market."

"The price of Meraki Dashboard is not expensive because knowing that it is a cloud-based solution has its benefits."

"Typically, the license model is for one, three, and five years. They can just be a bit more flexible around it and look into providing an option for 24 months."

"Meraki Dashboard is a utility and portal that's part of the Meraki solution."

"It is said to be expensive."

"Licensing fees are paid on a yearly basis."

"From a pricing perspective, they are still expensive."

More Meraki Dashboard pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

25%

Retailer

13%

Real Estate/Law Firm

11%

Computer Software Company

16%

Manufacturing Company

Educational Organization

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	22
Midsize Enterprise	13
Large Enterprise	25

Questions from the Community

What do you like most about Catchpoint?

Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.

See all answers

What is your experience regarding pricing and costs for Catchpoint?

The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.

See all answers

What needs improvement with Catchpoint?

See all answers

What do you like most about Meraki Dashboard?

We greatly utilize the network because we can plug it into the DNS, VPN, or equipment. It's very good. Meraki Dashboard enhances wireless network management. We appreciate its flexibility, as it al...

See all answers

What is your experience regarding pricing and costs for Meraki Dashboard?

The cost of the Meraki solution is high, which may not be affordable for smaller companies, especially in developing countries.

See all answers

What needs improvement with Meraki Dashboard?

Improving the AI capabilities would be beneficial as the machine should learn more extensively. The future is AI-driven. Network availability is crucial based on machine understanding, so the machi...

See all answers

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Product Reports

Buyer's Guide

Catchpoint

October 2025

Download Catchpoint product report

Buyer's Guide

Meraki Dashboard

September 2025

Download Meraki Dashboard product report

Overview

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Catchpoint

Meraki Dashboard is a comprehensive cloud-based platform that offers centralized management and control for all Meraki networking and security products. It provides a user-friendly interface, allowing administrators to easily monitor and configure their network infrastructure from anywhere. With real-time visibility, troubleshooting becomes effortless, ensuring optimal performance and minimizing downtime.

The intuitive dashboard offers a holistic view of the network, enabling quick identification of potential issues and proactive measures. It simplifies network deployment and scaling, with zero-touch provisioning and automatic firmware updates. The robust security features include advanced threat protection, content filtering, and VPN connectivity.

Meraki Dashboard also offers powerful analytics and reporting capabilities, providing valuable insights into network usage, application performance, and user behavior. With its seamless integration and scalability,

Meraki Dashboard is the ideal solution for organizations of all sizes, ensuring efficient network management and enhanced productivity.

Cisco

Sample Customers

Information Not Available

Coop eG, Peet's Coffee & Tea, Priefert Manufacturing, Century Care Management, Clifton College, Zürs Ski Resort, Capital FM Arena, MAXI Autohöfe

Buyer's Guide

Catchpoint vs. Meraki Dashboard

September 2025

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