Catchpoint and ControlUp are competing products in IT monitoring and performance management. ControlUp holds an advantage with its comprehensive feature set, though Catchpoint excels in pricing and support satisfaction.
Features: Catchpoint is noted for network optimization, real-user monitoring, and better network intelligence. ControlUp stands out with real-time troubleshooting, in-depth analytics for virtual environments, and advanced application monitoring.
Room for Improvement: Catchpoint could enhance its integration with third-party tools, improve feature-specific documentation, and expand its API capabilities. ControlUp may benefit from improved user interface customization options, reduced resource requirements during setup, and broader integration with diverse IT ecosystems.
Ease of Deployment and Customer Service: Catchpoint provides flexible deployment options and robust customer service, simplifying integration. ControlUp ensures a streamlined deployment process and an engaged support team, offering detailed support post-deployment, though requiring more resources for setup.
Pricing and ROI: Catchpoint offers cost-effective solutions with a solid ROI, appealing to budget-conscious buyers. ControlUp involves higher setup costs but promises a significant ROI through its extensive feature set, delivering substantial long-term value.
| Product | Market Share (%) |
|---|---|
| ControlUp | 10.2% |
| Catchpoint | 1.8% |
| Other | 88.0% |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 1 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 2 |
| Large Enterprise | 8 |
Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.
Learn more at: https://www.catchpoint.com/
ControlUp is a digital experience monitoring management platform that makes it possible for IT teams to deliver a work-from-anywhere experience for employees. The solution makes fixing and preventing issues easy, enabling IT teams to make smarter decisions. It also provides monitoring performance, availability, and useful productivity metrics.
The ControlUp platform supports:
ControlUp Features
ControlUp has many valuable key features. Some of the most useful ones include:
ControlUp Benefits
There are many benefits to implementing ControlUp. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the ControlUp solution.
A Chair, IEEE Consumer Technology Society - Dallas,Texas, USA at a non-profit says, “In terms of the public cloud, ControlUp's features make us feel very secure. Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service. ControlUp offers a return-on-investment type of approach that helps us.”
A VP Virtualisation and Citrix Engineer at BlackRock mentions, “Solve is quickly becoming one of the most-used features. Its interface allows us to connect to all 54,000 monitored endpoints in real-time. The script-based actions have allowed us to extend the core reporting capabilities. Combined with the triggers, we have been growing their usage to fix things before they become an issue. Lastly, the controller view allows us to compare the configurations of settings side-by-side which is extremely helpful when tracking down the RCA of an issue.”
A Senior Citrix Remote Access Engineer at Rabobank comments, “The high-level view of the estate coupled with powerful administration tools has been great. We can see real-time performance and trends and can create triggers for common issues with associated scripts that can automate a lot of the previous manual remediation steps.”
We monitor all Digital Experience Monitoring (DEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
