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Caspio vs QuickBase vs ServiceNow comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of July 2025, in the Rapid Application Development Software category, the mindshare of Caspio is 0.4%, up from 0.4% compared to the previous year. The mindshare of QuickBase is 1.4%, up from 1.2% compared to the previous year. The mindshare of ServiceNow is 10.5%, up from 10.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

Timothy Soares - PeerSpot reviewer
It's a good solution for those with limited coding experience
The visualization of the data pages could be improved. You have to a lot of tweaking to make the visualization stand out. It's basic, but there are a lot of options. So you really have to do a lot of customizing on that part. They could add some templates that are more attractive than the basic ones. It would be helpful if you could start with something that's already built rather than working on standard templates from scratch.
Bhavatha Ranjanni S - PeerSpot reviewer
Its extensive scope allows multiple users with diverse professional backgrounds to engage on a single platform
When learning QuickBase, I noticed a shift in its cost structure. It operated on a cost-efficient model tied to the number of users, with invoicing based on applicants. The recent changes have increased costs based on user activity, such as viewing reports or interacting with specific fields. This shift makes QuickBase more expensive to use as activity increases. Lowering these costs could potentially broaden QuickBase's user base, similar to how Microsoft PowerApps operates. The visualization in QuickBase could be enhanced. Due to cost and usage efficiency concerns, our utilization of QuickBase is limited within our company. A few individuals are currently utilizing QuickBase. We need to consider the cost-to-usage ratio and prioritize increasing adoption.
Nikhil Gohil - PeerSpot reviewer
Enables effective incident management and seamless workflow automation with valuable mobile accessibility
I haven't thought deeply about improvements for ServiceNow or what might be missing right now. There are so many modules and features in ServiceNow that I haven't explored them all, so it's hard to say what might be missing or should be improved. I suggest making the cost more affordable for smaller companies.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Caspio was user-friendly compared to other solutions. As someone who doesn't know a lot about coding, I found it easy to create a web application on this platform."
"It provides a well-organized method for overseeing everything, especially considering the remote work aspect."
"It has superb ease of use and no code needed to create and build apps and databases."
"One of the valuable features of Quick Base is its ability to function as a content management system without the need for SQL."
"Creating applications in Quickbase will take, literally, a fraction of the time it would take to create them in other database applications (which shall remain unnamed)."
"I am impressed with the product's automation which makes everything easy."
"The reporting tool: It helps in data analytics to provide the solution more efficiency."
"It has helped streamline and simply track status and collection of data from suppliers and other internal departments."
"The need for little to no code knowledge has been huge."
"The flow designer feature of ServiceNow has had the biggest impact on our productivity because it has helped me reduce manual efforts by creating automation and robotics."
"Easy to integrate with third-party applications."
"Data in reports and dashboards are easily accessible."
"Overall, I rate ServiceNow 10 out of 10."
"For our work, ServiceNow's service catalogs and SDK integrations are the most valuable features."
"I like ServiceNow's Workspace feature. With Jira, we had to edit a ticket by going into it. We couldn't perform edits from within the project plan. ServiceNow allows you to edit everything from one screen. It's like an Excel spreadsheet, but Jira requires you to drill down into the ticket. ServiceNow is more convenient if you are working on multiple projects and workflows."
"It has an excellent capability to integrate different access points."
"ServiceNow is easy to use."
 

Cons

"The visualization of the data pages could be improved. You have to a lot of tweaking to make the visualization stand out. It's basic, but there are a lot of options. So you really have to do a lot of customizing on that part. They could add some templates that are more attractive than the basic ones. It would be helpful if you could start with something that's already built rather than working on standard templates from scratch."
"The user interface of Quick Base is complex. It can be difficult to navigate, and ideally, it should be simplified to facilitate use by anyone, not just certified individuals."
"Access to more standard default layouts and sample builds would be useful, and access to more training on use and flexibility."
"The improved developer interface in some areas can be difficult to use for complex items."
"There is room for improvement in terms of user-friendliness."
"I would like the product to add more working processes."
"I would like to see the reporting enhanced because some of them are not easy to generate."
"This rule: The Maximum is 60 rules. We need to provide more in order to improve.​"
"The user interface of Quick Base is complex."
"The solution's user experience could be improved concerning its UI and portals."
"One thing I don't care for is the reporting and the way it functions."
"I find ServiceNow to be a little bit clunky. If I need to report an issue they have a number of different options. I can report an issue, I can ask a question, I can make a request and it has varying levels of importance or levels of attention required. I find that what's required to submit is not always clear."
"Data access is a bit difficult, where you sometimes wish you had a relational database for some queries. The flexibility of data access in general is a bit on the low end. Of course, there is flexibility in some ways, but when I need a certain combination of data for some report, it can become a challenge."
"I would like to see a mobile version of ServiceNow."
"The discovery of assets could be improved; right now they only allow for one domain."
"Some enhancements to the self-service platform would be helpful. That part is still a little barebone... Also, the mobile app is not bad, but it's limited."
"It should have more artificial intelligence for business and work capabilities. The community is not so active. There must be initiatives to make the community talk more and share more information."
 

Pricing and Cost Advice

Information not available
"Quickbase is probably not the cheapest app out there. That said, it is worth its weight in gold. There is no other app that I know of in the market today that can do what Quickbase does."
"The solution is expensive and geared toward enterprise-level clients."
"The pricing for the tier my company used included ten seats and the subcontractor, amounting to approximately $18,000 USD per year."
"The pricing for QuickBase is pretty straightforward, It is based on a per user/per month licensing fee."
"The product is cheap when compared to other products."
"We felt the pricing and licensing for QuickBase were easy enough to understand, fair and competitive."
"You have to negotiate the price because it varies based on the number of users you have, as well as how much cloud storage space you need."
"It is probably about 300 per license per person. There is just the licensing cost. There are no additional costs."
"I know that it's not too bad because people continue to use it and they are happy to renew up their contract."
"Certainly, from a product-platform perspective, the price is not too bad."
"ServiceNow is a leader and its pricing is quite good, quite competitive... Sometimes some plugins are not priced reasonably but, generally, the platform itself, its modules, are priced reasonably."
"They could be more competitive with their licensing."
"The setup cost is high compared to others, especially when the scope is not fixed."
"The CapEx version is great."
"The price is okay for us. It's reasonable."
"There are licensing fees."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
33%
Financial Services Firm
7%
Computer Software Company
7%
Manufacturing Company
6%
Computer Software Company
12%
Financial Services Firm
12%
Educational Organization
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about QuickBase?
The most valuable feature of QuickBase is its dynamic form capabilities. These forms allow backend automation, making...
What is your experience regarding pricing and costs for QuickBase?
Pricing could be cheaper. I rate it around a seven out of ten. Mainly larger companies use it, which influences the p...
What needs improvement with QuickBase?
The user interface of Quick Base is complex. It can be difficult to navigate, and ideally, it should be simplified to...
Which solution is better for developing non-ITSM applications: OutSystems or Service Now?
The short answer is that OutSystems is far better for 2 main reasons. Firstly, with Service Now you are locked into t...
Would you choose ServiceNow over Microsoft PowerApps?
Hi Netanya, I will choose ServiceNow because ServiceNow is a very good tool compared to Microsoft PowerApp. Because ...
What do you like most about ServiceNow?
The solution has a user-friendly interface.
 

Comparisons

 

Also Known As

No data available
Quick Base, TSheets
No data available
 

Overview

 

Sample Customers

Florida Department of Health, AdvanceKentucky, Japan Center for International Exchange (JCIE), Philips, Comcast, Coca Cola, HP, Whirlpool, Verizon, Lenovo, Yale University
Procter & Gamble, Tesla, Norwegian Cruise Line, Google, Metso, Agero, Kayak, PTC, Patra Corp, TomTom, Southwest Airlines, FedEx Office
AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow    
Find out what your peers are saying about Microsoft, ServiceNow, Oracle and others in Rapid Application Development Software. Updated: July 2025.
862,077 professionals have used our research since 2012.