Caspio vs QuickBase vs ServiceNow comparison

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Caspio

QuickBase

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Executive Summary

We performed a comparison between Caspio, QuickBase, and ServiceNow based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, ServiceNow, OutSystems and others in Rapid Application Development Software.

To learn more, read our detailed Rapid Application Development Software Report (Updated: May 2025).

Rapid Application Development Software

May 2025

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Helped 850,236 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of May 2025, in the Rapid Application Development Software category, the mindshare of Caspio is 0.4%, up from 0.4% compared to the previous year. The mindshare of QuickBase is 1.3%, down from 1.3% compared to the previous year. The mindshare of ServiceNow is 10.9%, up from 10.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Rapid Application Development Software

Featured Reviews

Timothy Soares

Channels and Payments Administrator at Finabank N.V.

It's a good solution for those with limited coding experience

The visualization of the data pages could be improved. You have to a lot of tweaking to make the visualization stand out. It's basic, but there are a lot of options. So you really have to do a lot of customizing on that part. They could add some templates that are more attractive than the basic ones. It would be helpful if you could start with something that's already built rather than working on standard templates from scratch.

Read full review

Daniel Ream

Director of Estimating at a manufacturing company with 51-200 employees

Reliable, user-driven platform, that is scalable

I would highly recommend working closely with QuickBase and taking advantage of their subcontractors who specialize in building QuickBase apps. QuickBase does a great job of connecting potential users with these subcontractors. However, I would also advise tempering expectations and being aware that building and customizing applications in QuickBase takes time. It is a user-driven platform, so it requires investment and effort to create meaningful solutions. I would rate QuickBase a ten out of ten. I believe that if implemented properly, QuickBase can provide immense value to any organization. It can be used for various purposes such as managing purchase orders, tracking change orders, and monitoring project metrics. By using QuickBase as a central hub, it becomes a reliable and trustworthy source for project-related information. This ability to consolidate and organize data makes it an invaluable tool. Moreover, any solution that helps transform information from individual knowledge into a structured database is undoubtedly a worthwhile investment.

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Somnath Kand

Team Lead at LTI - Larsen & Toubro Infotech

Custom integration and reporting lead to efficient ticket management

There is a need for bug or error tracking in ServiceNow. Although there are child incidents or tickets, tracking primary issues or bugs within enhancements is not present. The reporting features in the new portal could be more user-friendly. While it provides options to minimize chart and image sizes, actual implementation doesn't always reflect these changes.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Caspio was user-friendly compared to other solutions. As someone who doesn't know a lot about coding, I found it easy to create a web application on this platform."

"We have made good use of the ability in QuickBase to add multiple apps for various departments and purposes, while some apps are shared."

"The product is easy to use."

"I am impressed with the product's automation which makes everything easy."

"The reporting tool: It helps in data analytics to provide the solution more efficiency."

"It has superb ease of use and no code needed to create and build apps and databases."

"Considering factors like functionality and price, the product proves to be worth the investment."

"Allows users have anytime/anywhere access."

"The most valuable feature of QuickBase is its dynamic form capabilities. These forms allow backend automation, making tasks like updating data based on specific conditions much easier."

More QuickBase pros

"ServiceNow is one of the few easiest platforms you can integrate with products like Ansible to automate your workflows."

"I really like ServiceNow and all of the features. The way incident management is built is very helpful. You have a lot of options to optimize it, customize it, and automate it. You also have a lot of options for reporting. There are plenty of possibilities to do preference management within your customer CMDB file. These are very useful features, which I missed in BMC Remedy ITSM. ServiceNow is the best ticketing tool I have used so far."

"Overall, I rate ServiceNow 10 out of 10."

"It has an excellent capability to integrate different access points."

"HR Case Management and Customer Service Management are two of the key areas which clients are using."

"It actually has quite a wide list of modules and processes. Currently, we are implementing project management and Scaled Agile Framework for one of our customers."

"We can keep track of incidences. There is a bucket where we keep all our information, and it enables communication between stakeholders. It helps us collaborate with each other."

"ServiceNow has been implemented to streamline team workflows across different departments in our company. Users, including traveling leaders, were able to approve requests and authorize additional rights through the mobile platform."

More ServiceNow pros

Cons

"The visualization of the data pages could be improved. You have to a lot of tweaking to make the visualization stand out. It's basic, but there are a lot of options. So you really have to do a lot of customizing on that part. They could add some templates that are more attractive than the basic ones. It would be helpful if you could start with something that's already built rather than working on standard templates from scratch."

"The user interface of Quick Base is complex."

"Its UI needs improvement. They should improve it and make it a little bit more modern. We should also be able to have more real-time information that connects with other software platforms. It has an open API, but it doesn't always connect with some of the other platforms that we would like to utilize. These are probably two of the biggest things for us, and hopefully, they will keep ensuring that in the future, they continually build QuickBase to be a little bit more efficient in that regard."

"The dashboard is not organized."

"The user interface of Quick Base is complex. It can be difficult to navigate, and ideally, it should be simplified to facilitate use by anyone, not just certified individuals."

". For example, we need a third-party to create and save a document in PDF, MS Word, or MS Excel format. The document saving capability is probably the feature that we most often have to procure from an outside provider."

"Access to more standard default layouts and sample builds would be useful, and access to more training on use and flexibility."

"Third-party integration -- they are working on it and I find their brand-new still-in-beta Webhooks very promising."

"The improved developer interface in some areas can be difficult to use for complex items."

More QuickBase cons

"Their user interface is old-fashioned and outdated, and it can be more friendly for the eye. They can improve the user experience."

"The solution is lacking in the mobile application area that could be improved."

"Currently, we are finding it a bit difficult to monitor the subscriptions that are being used. The reporting feature related to this can be improved. Its ITOM functionality can be improved. BMC does a better job than ServiceNow in terms of capturing utilization and other such things."

"The user interface could be much improved, and the developer tools and sets can be improved greatly, they are lacking."

"The biggest complaint I have is that the ServiceNow search engine is not very robust."

"System deployment and automation capabilities could be within the platform, similar to competitors."

"The installation and deployment of ServiceNow can be a bit challenging. One major issue I've encountered is that ServiceNow doesn't provide the same mobile responsiveness or features that we used to enjoy with other tools. For example, with Splunk, our response times were about five minutes, and we could manage alerts and incidents directly from our mobile devices."

"The interface requires an upgrade."

More ServiceNow cons

Pricing and Cost Advice

Information not available

"You have to negotiate the price because it varies based on the number of users you have, as well as how much cloud storage space you need."

"The pricing for QuickBase is pretty straightforward, It is based on a per user/per month licensing fee."

"The pricing for the tier my company used included ten seats and the subcontractor, amounting to approximately $18,000 USD per year."

"It is probably about 300 per license per person. There is just the licensing cost. There are no additional costs."

"Quickbase is probably not the cheapest app out there. That said, it is worth its weight in gold. There is no other app that I know of in the market today that can do what Quickbase does."

"The solution is expensive and geared toward enterprise-level clients."

"We felt the pricing and licensing for QuickBase were easy enough to understand, fair and competitive."

"The product is cheap when compared to other products."

"The price of the solution is comparable to industry standards. For the features that we received, it is reasonable."

"Initially, the licensing model ServiceNow came up with was very good. But now, from a licensing perspective, they are changing their model day by day. It is becoming a bit expensive for customers."

"ServiceNow pricing is an art, not a science. The deal depends on how commercially savvy you are, which does make it something that is quite difficult to get right. It is most definitely an opportunity area for ServiceNow to improve and have more visibility around pricing of the different products within the platform."

"They could be more competitive with their licensing."

"While the option exists to pay for a monthly license, we are dealing with large enterprises and these typically involve multi-year licenses of ten or five years, at a minimum."

"The price is okay for us. It's reasonable."

"I'm not aware of any additional costs. I'm pretty sure that the current client is paying just the licensing fee per user. I do know that they've got some support agreement with ServiceNow, but I don't think that is broken out or specific to Project Management. It is just inclusive."

"The price of this solution is expensive."

More ServiceNow pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Rapid Application Development Software solutions are best for your needs.

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Top Industries

By visitors reading reviews

No data available

Educational Organization

75%

Computer Software Company

Financial Services Firm

Healthcare Company

Educational Organization

26%

Computer Software Company

10%

Financial Services Firm

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about QuickBase?

The most valuable feature of QuickBase is its dynamic form capabilities. These forms allow backend automation, making...

What is your experience regarding pricing and costs for QuickBase?

Pricing could be cheaper. I rate it around a seven out of ten. Mainly larger companies use it, which influences the p...

What needs improvement with QuickBase?

The user interface of Quick Base is complex. It can be difficult to navigate, and ideally, it should be simplified to...

Which solution is better for developing non-ITSM applications: OutSystems or Service Now?

The short answer is that OutSystems is far better for 2 main reasons. Firstly, with Service Now you are locked into t...

Would you choose ServiceNow over Microsoft PowerApps?

Hi Netanya, I will choose ServiceNow because ServiceNow is a very good tool compared to Microsoft PowerApp. Because ...

What do you like most about ServiceNow?

The solution has a user-friendly interface.

Microsoft Power Apps vs Caspio

Comparisons

Zoho Creator vs Caspio

Compared 71% of the time

Compared 29% of the time

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Microsoft Power Apps vs QuickBase

Compared 30% of the time

OutSystems vs QuickBase

Compared 14% of the time

Mendix vs QuickBase

Compared 10% of the time

Pega Platform vs QuickBase

Compared 6% of the time

Appian vs QuickBase

Compared 6% of the time

More QuickBase Competitors

BMC Helix ITSM vs ServiceNow

Compared 7% of the time

Pega Platform vs ServiceNow

Compared 6% of the time

Microsoft Power Apps vs ServiceNow

Compared 6% of the time

IBM Maximo vs ServiceNow

Compared 5% of the time

Microsoft Dynamics CRM vs ServiceNow

Compared 5% of the time

More ServiceNow Competitors

Product Reports

Rapid Application Development Software

May 2025

Download Caspio product report

Download QuickBase product report

QuickBase

April 2025

Download ServiceNow product report

April 2025

Also Known As

No data available

Quick Base, TSheets

No data available

Overview

Caspio is the world’s leading NO-CODE platform for building custom business applications without coding. Scale up with UNLIMITED app builders and users at no extra cost.

Caspio provides an intuitive visual application builder that guides you through every aspect of creating sophisticated cloud applications. Create custom web forms, searchable databases, multi-user portals, interactive dashboards, automated workflows and much more — in a fraction of the time compared to traditional development.

By empowering business professionals to create their own applications, Caspio sets a new standard for doing more with less. Align your frontline customer-facing teams, business operations and IT departments like never before. Automate processes, eliminate data silos and enable digital transformation with less strain on backlogged IT departments.

With Caspio's low-code approach, launch custom applications fast and drive continuous improvement across the business — all using clicks, not code.

Caspio

Trusted by more than half of the Fortune 100, QuickBase is a low-code platform for building, customizing, and integrating custom business applications. With more than 6,000 customers and 500,000 active users, QuickBase is the technology of choice for organizations that want to empower business users to solve their own challenges while maintaining the governance and security of an enterprise-quality app development system.

Quickbase

ServiceNow is a cloud-based task-management platform that specializes in IT operations management (ITOM), IT services management (ITSM), and IT business management (ITBM). ServiceNow allows users to manage their teams, projects, and customer interactions using a variety of different plugins and apps with which it easily integrates.

ServiceNow offers prebuilt applications to support any process, as well as a framework and tools that allow you to build your own.

ServiceNow’s service management solutions include change, request, incident, problem, and cost management, as well as HR, IT, field service, and facilities management solutions. They also cover business management solutions such as vendor performance management, financial management, performance analytics and project portfolio suite, as well as governance, risk, and compliance.

“The Smarter Way to Workflow”

ServiceNow’s activities, processes, and tasks are overseen as part of a comprehensive managed workflow that supports such features as real-time collaboration, communication, and resource sharing. ServiceNow’s suite of products allow for operation using serverless computing, and include the categories of Business Apps, Customer Service, HR, IT, and Security.

ServiceNow can be used to support most workflows because of the wide range of tools it offers. These include on-suite ticketing tools, predictive modeling to manage workflows, and benchmarking for the tracking of progress. ServiceNow can assist with artificial intelligence and machine learning processes and can be used to organize the cases of a help/service desk as well as for instance management and problem management. It also smoothly integrates with many legacy systems.

ServiceNow offers service management software for industries including:

Cloud services
Education
Financial services
Government
Healthcare
Manufacturing
Telecommunications

Reviews from Real Users

PeerSpot users prefer ServiceNow to its competitors because of its scalability, stability, and ease of use. It helps everyone in the company to be on the same page by creating a single source of record across all departments. One user stated that “I’ve definitely used over 20 project management solutions, but they can't be compared with ServiceNow.” Another said that “ServiceNow is an industry leader in multiple areas and provides an excellent ROI.”

Sample Customers

Florida Department of Health, AdvanceKentucky, Japan Center for International Exchange (JCIE), Philips, Comcast, Coca Cola, HP, Whirlpool, Verizon, Lenovo, Yale University

Procter & Gamble, Tesla, Norwegian Cruise Line, Google, Metso, Agero, Kayak, PTC, Patra Corp, TomTom, Southwest Airlines, FedEx Office

AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow