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Caspio vs QuickBase vs ServiceNow comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of April 2026, in the Rapid Application Development Software category, the mindshare of Caspio is 0.9%, up from 0.4% compared to the previous year. The mindshare of QuickBase is 2.3%, up from 1.2% compared to the previous year. The mindshare of ServiceNow is 5.4%, down from 11.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software Mindshare Distribution
ProductMindshare (%)
ServiceNow5.4%
QuickBase2.3%
Caspio0.9%
Other91.4%
Rapid Application Development Software
 

Featured Reviews

Timothy Soares - PeerSpot reviewer
Channels and Payments Administrator at Finabank N.V.
It's a good solution for those with limited coding experience
The visualization of the data pages could be improved. You have to a lot of tweaking to make the visualization stand out. It's basic, but there are a lot of options. So you really have to do a lot of customizing on that part. They could add some templates that are more attractive than the basic ones. It would be helpful if you could start with something that's already built rather than working on standard templates from scratch.
Morgan Victor - PeerSpot reviewer
Software Test Engineer at Roche
Automation has transformed project and inventory workflows and improves revenue forecasting
The best features QuickBase offers include being a no-code software, meaning it is very easy to use even for new users. It also provides life cycle management, workflow management, and dashboards. The dashboards and workflow management help my team significantly, as they have a drag-and-drop interface and prebuilt templates, which play a pivotal role in creating custom applications. Those features also help provide the ability to manage the entire application life cycle with QuickBase easily. Integration has been very seamless with our overall IT stack. The user interface is very user-friendly and intuitive, which makes it very easy to use, together with the no-code aspect. Any kind of personnel can use this tool easily.
Hemanthreddy Vakiti - PeerSpot reviewer
Data engineer at a tech vendor with 10,001+ employees
Structured workflows have improved SLA compliance and now support prioritized incident handling
I think the licensing and pricing of ServiceNow is quite expensive compared to other tools. For large organizations, it is acceptable, but specifically for small and medium organizations to track incidents or change requests, ServiceNow is quite expensive. Sometimes performance can be slow when workflows and integrations are configured for complex tasks. For advanced customizations or advanced features which we rarely use, the documentation is not up to standard. The documentation needs to be improved for advanced customization features. However, the platform is stable overall and the features are quite good. The user experience and performance concerns I mentioned are areas I want to be improved. When many workflows and interactions are configured, performance is slow. For the features it is providing, it is quite expensive. If these performance features are improved, we can easily pay that price and get the return on investment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Caspio was user-friendly compared to other solutions. As someone who doesn't know a lot about coding, I found it easy to create a web application on this platform."
"Caspio was user-friendly compared to other solutions, and as someone who doesn't know a lot about coding, I found it easy to create a web application on this platform."
"We have migrated various spreadsheets into QuickBase, which has allowed multiple users to work on the same database at the same time and provided us with better tracking."
"Quickbase system has the ability to process our tickets no matter how many we use a month, working great whether we have a few or up to 200 tickets a month with no problems, and I love the speed and flexibility of this program."
"You can customize an application to best meet the needs of your business is invaluable!"
"This is a great product and I would recommend it to anyone looking to purchase a hosted database."
"The need for little to no code knowledge has been huge."
"QuickBase has positively impacted my organization by improving workflows through automation, and I have noticed time saved, fewer errors, and other improvements as specific outcomes or metrics."
"Use Quickbase. You won't regret it! You'll be in control of your own destiny and won't have to rely on anyone else to give you the ability you need."
"I would 100% recommend QuickBase to any company that's looking for an easy to use software that can be very flexible in customizing applications to fit a variety of needs and wants."
"The ease of implementing the operational processes gives my clients the ability to streamline their day-to-day operations quickly, and allows huge visibility for managers and decision makers."
"Everything about the schema, including the design of ServiceNow, is great."
"ServiceNow helped us, plus added value of workflow."
"Very good incident management, chain management and problem management features."
"The most valuable aspect of the solution is the possibility of the application development cap so that we can digitize workflows."
"ServiceNow is easy to use and has a user-friendly interface."
"I have found that sorting and grouping functions are particularly useful."
"ServiceNow has enabled us to rapidly deploy Application Managed Services for new clients, with the ability to configure, extend, and tailor our ITSM Platform to meet individual client needs."
 

Cons

"The visualization of the data pages could be improved. You have to do a lot of tweaking to make the visualization stand out."
"The visualization of the data pages could be improved. You have to a lot of tweaking to make the visualization stand out. It's basic, but there are a lot of options. So you really have to do a lot of customizing on that part. They could add some templates that are more attractive than the basic ones. It would be helpful if you could start with something that's already built rather than working on standard templates from scratch."
"This rule: The Maximum is 60 rules. We need to provide more in order to improve.​"
"The user interface could be even easier, smarter, and more powerful."
"I would like to see better options for producing paper reports from Quick Base, rather than viewing things exclusively on screen."
"The user interface of Quick Base is complex. It can be difficult to navigate, and ideally, it should be simplified to facilitate use by anyone, not just certified individuals."
"The inability to pull custom query output on the fly from the rows of record and then using that interim output for another analytics is a headache in Quickbase."
"I would like to see the ability to import data from other sources in order to have better reporting without having to buy Tableau or another solution."
"Quite straightforward, but hard to proceed with further configuration for the holistic view of an operation."
"QuickBase deficiencies are only filled by third-party developers. For example, we need a third-party to create and save a document in PDF, MS Word, or MS Excel format."
"We do a lot of relatively advanced stuff for the size that we are, but ServiceNow itself is so big and to some extent, there is a significant amount of complexity that you have, a big learning curve I would say, in order to really get on board."
"To me, ServiceNow is a money pit."
"The asset management application could be improved. They have a lot of the infrastructure built, but it does not come with already made compatibility with some of the most popular vendors, such as Cisco and Microsoft."
"Creating service catalog forms could be made easier."
"Some of the things which I've seen that they're improving now, it was the UI. It was a pretty basic UI which needed improvement."
"Compared to other products that I have been using, it is not as user-friendly."
"We would like to have an Asset Management and/or Project Management feature enabled in this version and in the IT Service Management edition."
"They need to be providing vendors and implementation partners with materials and guidance on implementation."
 

Pricing and Cost Advice

Information not available
"Quickbase is probably not the cheapest app out there. That said, it is worth its weight in gold. There is no other app that I know of in the market today that can do what Quickbase does."
"The solution is expensive and geared toward enterprise-level clients."
"The product is cheap when compared to other products."
"We felt the pricing and licensing for QuickBase were easy enough to understand, fair and competitive."
"The pricing for QuickBase is pretty straightforward, It is based on a per user/per month licensing fee."
"It is probably about 300 per license per person. There is just the licensing cost. There are no additional costs."
"You have to negotiate the price because it varies based on the number of users you have, as well as how much cloud storage space you need."
"The pricing for the tier my company used included ten seats and the subcontractor, amounting to approximately $18,000 USD per year."
"Initially, the licensing model ServiceNow came up with was very good. But now, from a licensing perspective, they are changing their model day by day. It is becoming a bit expensive for customers."
"The platform offers a free trial, by providing a free developer instance once you sign up."
"ServiceNow is an expensive solution."
"For the modules we use, we found it competitive. I can't think of any costs in addition to the licensing fees."
"The licensing cost is based on your partnership with ServiceNow and what you have selected for implementation. There is an annual license cost which is calculated based on your number of devices."
"The pricing is reasonable and affordable, making it suitable for businesses ranging from small to large scale."
"The solution is priced for medium to enterprises sized businesses. However, it is expensive compared to competitors."
"I rate the solution's pricing a six out of ten. The pricing for ServiceNow is based on a SaaS platform with annual contracts. However, it may not offer much flexibility for adjusting usage in the short term."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
13%
Construction Company
13%
Financial Services Firm
9%
Marketing Services Firm
6%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise14
Large Enterprise28
By reviewers
Company SizeCount
Small Business55
Midsize Enterprise35
Large Enterprise171
 

Questions from the Community

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What do you like most about QuickBase?
The most valuable feature of QuickBase is its dynamic form capabilities. These forms allow backend automation, making...
What is your experience regarding pricing and costs for QuickBase?
I did not have any involvement with pricing, setup cost, or licensing.
What needs improvement with QuickBase?
The table size limits are small for really large apps. While I agree that there needs to be a cap on the size, it wou...
Which solution is better for developing non-ITSM applications: OutSystems or Service Now?
The short answer is that OutSystems is far better for 2 main reasons. Firstly, with Service Now you are locked into t...
Would you choose ServiceNow over Microsoft PowerApps?
Hi Netanya, I will choose ServiceNow because ServiceNow is a very good tool compared to Microsoft PowerApp. Because ...
What do you like most about ServiceNow?
The solution has a user-friendly interface.
 

Comparisons

 

Also Known As

No data available
Quick Base, TSheets
No data available
 

Overview

 

Sample Customers

Florida Department of Health, AdvanceKentucky, Japan Center for International Exchange (JCIE), Philips, Comcast, Coca Cola, HP, Whirlpool, Verizon, Lenovo, Yale University
Procter & Gamble, Tesla, Norwegian Cruise Line, Google, Metso, Agero, Kayak, PTC, Patra Corp, TomTom, Southwest Airlines, FedEx Office
AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow    
Find out what your peers are saying about Microsoft, ServiceNow, Oracle and others in Rapid Application Development Software. Updated: April 2026.
886,906 professionals have used our research since 2012.