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Caspio vs Knack comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
669
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Caspio
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
Rapid Application Development Software (33rd), No-Code Development Platforms (25th)
Knack
Average Rating
9.0
Reviews Sentiment
7.5
Number of Reviews
1
Ranking in other categories
Rapid Application Development Software (34th), No-Code Development Platforms (8th)
 

Featured Reviews

Nadeem K. - PeerSpot reviewer
Rpa Developer at a consultancy with 11-50 employees
Automation has freed teams from repetitive finance and supply tasks and supports global operations
In the current organization, we had trouble initially because I think the documentation and support could be better than what it is now. This is one difference between Automation Anywhere and other RPA tools such as UiPath. In UiPath, if you have an issue, you go to the UiPath website and search for it, and you get lots of help materials. In Automation Anywhere, you do not get exactly what you are looking for. You get a very large number of results when you search for something, and from this large result set, you have to filter out what you need, or only partial information will be available. User handbooks are available for each product. In that regard, I would say Automation Anywhere is lagging compared to other RPA tools. It is difficult to get hold of their customer support team. I want to clarify that it is not a matter of us building logic on Automation Anywhere and it failing. When it is a product-related issue, they have to give us support because we only know how to develop within Automation Anywhere. We do not know how to fix Automation Anywhere itself. Whenever we have an issue, trying to get in touch with them always takes three to four business days.
Timothy Soares - PeerSpot reviewer
Channels and Payments Administrator at Finabank N.V.
It's a good solution for those with limited coding experience
The visualization of the data pages could be improved. You have to a lot of tweaking to make the visualization stand out. It's basic, but there are a lot of options. So you really have to do a lot of customizing on that part. They could add some templates that are more attractive than the basic ones. It would be helpful if you could start with something that's already built rather than working on standard templates from scratch.
it_user1460940 - PeerSpot reviewer
Managing Director at ITdirector.ie
Flexible and granular security options, good filtering, and the pricing model is cost-effective
The vendor does a really poor job of marketing this software because it should be more popular. This is something that I have pointed out to them. It's a super piece of software, but very few people are aware of it. I am an EX-IT director and I've worked in big systems, and I'm amazed this solution isn't more popular. The "native" integration with other products could be improved. The user interface for the systems that you build can use some improvement because as it is now, you may have to use HTML and CSS to make it look more modern or to match a clients existing look. The documentation is amazing, although they don't do videos and their YouTube channel is very poor. They could create some training videos.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Learning Automation Anywhere prepares our students for a better future because the future belongs to RPA Automation."
"It helps with the speed on improving processes and the results of those processes."
"Based on my experience, I have found Automation Anywhere to be more stable and accessible."
"By implementing the Automation Anywhere robot, we have reduced the FTE count and it was able to process 800 invoices per day with 100% accuracy."
"It is easy to use and very scalable."
"Automating back-office processes and automation workflows has positively impacted my organization, as before automating, the human effort has been significantly reduced, and we can cut off three to four hours of their work per day and reduce it by using this bot, reducing the daily task from four hours to 30 minutes and saving three and a half hours per day or 70 hours over 20 working days."
"We were able to replace a lot of the manual and data entry workload that our accounts payable clerks were doing, and the work that was done before by this original group can now be done by four people."
"We have saved around 90% of the time that would be required to perform tasks manually."
"Caspio was user-friendly compared to other solutions, and as someone who doesn't know a lot about coding, I found it easy to create a web application on this platform."
"The security is the most valuable feature, in particular, the way I can give different access to different areas to different people, so you can really fine-tune access for different users."
"Overall, I am a big fan of Knack."
 

Cons

"We have observed that AA gets locked sometimes."
"It does not easily integrate with customized solutions."
"Accuracy to process handwritten documents should be improved and more analytics and intelligence-related capabilities should be added."
"One of the things that the product should have is to add more advanced level developer capabilities into the platform. I know it is easy for business, non-technical people. However, for the developers, there should be some more features within the product so they can build advanced level use cases much faster."
"I have seen that the South American support is not as good as it should be."
"I would like to see a bot button."
"Automation Anywhere could enhance its services by establishing a local office in our region to provide better support."
"I would like the ability to extract the code. You can go line by line, then open up each line of code and dig into the details, but it would be nice to extract all of the lines of code and all of the details into a document so we could read through everything. Right now, there is no way to really consume all of the code at once, except line by line, which can be fairly time consuming if we don't really know what we are looking for."
"The visualization of the data pages could be improved. You have to a lot of tweaking to make the visualization stand out. It's basic, but there are a lot of options. So you really have to do a lot of customizing on that part. They could add some templates that are more attractive than the basic ones. It would be helpful if you could start with something that's already built rather than working on standard templates from scratch."
"The visualization of the data pages could be improved. You have to do a lot of tweaking to make the visualization stand out."
"The user interface for the systems that you build can use some improvement because as it is now, you have to do a lot of HTML and CSS to make it look modern."
 

Pricing and Cost Advice

"We're just starting to renew our license, and we were quoted $115,000 without the IQ Bot. The IQ Bot is another $30,000. This is with very limited pages, as we go through our first projects. The majority of the cost was for ten days of onsite training."
"While calculating the setup cost you should account for the server, virtual machines, product licenses, maintenance costs, and running costs."
"It's justified because we have saved quite a bit of money at the company and many manual hours. Overall, it justifies the cost."
"Automation Anywhere falls within a mid-range price point when compared to other RPA tools on the market."
"It's fine. However, I'm concerned with the credits in terms of the pricing for the AI models. It is understandable that the new ones are more expensive, but the base models, after doing the pricing conversion, cost about four to ten times as much as paying directly."
"They recently launched a Community Edition, which is okay, but they should have done this a long time ago."
"We would like to use Citrix going forward. We use Bot Runners to scale up, and it gets to be expensive. Using Citrix, it can mitigate costs."
"We were paying approximately $30,000 for a year license."
Information not available
"This product has really good value, as it doesn't have a per-user cost, there's a flat fee."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
Construction Company
16%
Financial Services Firm
12%
Comms Service Provider
12%
Manufacturing Company
10%
Comms Service Provider
19%
Construction Company
11%
University
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise566
No data available
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
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Comparisons

 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
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Interactive Demo

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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Across the year, Caspio has worked with 15,000+ organizations worldwide, including Honda, Intel, DHL, Comcast, Mattel, Ticketmaster, Delta, DuPont, Dell, AstraZeneca, Stanford, Harvard, Yale University, World Health Organization (WHO), American Red Cross, Marriott International, Philips, IHG, Fujitsu, Morgan Stalnely, ESPN, the United Nations, among others. Look at some of our Customer Success stories here: https://www.caspio.com/resources/?type=case_study%2Cpodcast
Siemens Kaiser Permanente VMware SunChemical C.R. England Philips The Salvation Army United Way U.S. Green Building Council Cambridge University Press
Find out what your peers are saying about Microsoft, Oracle, Unqork and others in Rapid Application Development Software. Updated: October 2026.
921,523 professionals have used our research since 2012.