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Carbonite Server vs Veeam Cloud Connect [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbonite Server
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
Backup and Recovery (57th), Cloud Backup (42nd)
Veeam Cloud Connect [EOL]
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Featured Reviews

CP
Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees
A reliable backup product which needs little management
For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.
DB
General Manager at a computer retailer with 1-10 employees
User-friendly interface, and reasonably priced but the support needs improvement
While the solution is generally satisfactory, we encountered difficulties when attempting to seek assistance for issues we faced. Getting the necessary help proved to be quite challenging. The after-sales service is not ideal for French-speaking customers like us in Quebec. Unfortunately, there is no local support available for us. We are now able to work on more security-related tasks with Acronis, as they offer features such as antivirus, DLP, and various cybersecurity options. This is a significant improvement compared to our previous solution with Veeam Cloud Connect, where we were lacking such features. It also allows us to offer a wider range of security options to our customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Easy verification of things is the most valuable feature."
"It does not slow down your computer or use a lot of resources as it works."
"I find the BMR/image and the recovery pieces are valuable."
"Technical support handled all our issues quickly and effectively."
"The solution is a free engine to help work with the container."
"It seems reliable and easy to use."
"The solution is very stable."
"The advice that I have for people looking into using Carbonite Server is that it seems reliable and easy to use."
"Veeam Backup and Replication is still one of the most cost-effective backup solutions on the market and offers very good value for money."
"Technical support is perfect, they are very helpful."
"The best part about this solution is that it just works."
"I am happy with their support, they are fast, and their response is very good."
"I like the fact that it gives you the possibility to set the data out of the customer on-premises site and to have an off-site copy in your Cloud Data Center."
"The solution is already far more advanced than our customers require. It offers advanced scripting and automation pre-testing to support the custom library and custom tasks."
"It hasn't given us any issues so far."
"The deployment is quite simple. Users are generally happy because of the familiarity they have with the features. The solution offers good transparency for the end-user."
 

Cons

"The support for object storage isn't quite there yet; its public cloud support can be improved."
"They do not yet have USB recovery but they are adding it in coming releases."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"When you have to restore it, Carbonite takes a lot of time."
"In the next release I would like to see an improvement in the auto failover option."
"The stability has room for improvement."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"The solution could improve the stability."
"We are now able to work on more security-related tasks with Acronis, as they offer features such as antivirus, DLP, and various cybersecurity options. This is a significant improvement compared to our previous solution with Veeam Cloud Connect, where we were lacking such features. It also allows us to offer a wider range of security options to our customers."
"If a customer has a low budget, Veeam may be too expensive."
"The flexibility results in more administrative GUI. The GUI needs improvement."
"The solution should allow for interfacing with other public cloud vendors. They could work to build something around that concept."
"The biggest thing that Cloud Connect needs is native deduplication."
"We need the solution to offer IT storage."
"I also think the cost factor is a major issue for Veeam because it's a very expensive soluton especially when the client wants support for VMware."
 

Pricing and Cost Advice

"Its price is reasonable."
"The solution is open source."
"The pricing is between $120 and $150 per year."
"We pay 9,000 dollars per year for our license."
"We are looking into how we can extend the license of this product."
"The licensing fee is on a monthly basis."
"The price of the solution could be cheaper. There are monthly or yearly subscription options available. The annual subscription tends to be cheaper."
"The price of the solution is reasonable because of our good standing with the vendor."
"It's not the cheapest solution on the market but it's reliable, so we find it cost-effective."
"The pricing of Veeam Cloud Connect is good."
"The licensing is MSP-based. It is connected to the portal, and you can deploy it to your end users as well."
"I think that this is one of the most cost-effective solutions."
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Healthcare Company
8%
Financial Services Firm
8%
Outsourcing Company
8%
Construction Company
16%
Outsourcing Company
13%
Manufacturing Company
11%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise1
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise6
Large Enterprise3
 

Also Known As

Carbonite Recover Backup
Veeam Cloud Connect for the Enterprise
 

Overview

 

Sample Customers

INLINE Commercial Construction, Hamilton County
Worldwide Holdings, ContinuitySA, MPY, Linxdatacenter
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Cloud Backup. Updated: September 2026.
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