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Commvault Cloud vs Veeam Cloud Connect [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Commvault Cloud
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
113
Ranking in other categories
Backup and Recovery (4th), eDiscovery (1st), Cloud Backup (4th), Disaster Recovery as a Service (2nd), Disaster Recovery (DR) Software (6th), SaaS Backup (2nd), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)
Veeam Cloud Connect [EOL]
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Sanjay Singh Bisht - PeerSpot reviewer
Assistant Manager - Datacenter at a outsourcing company with 51-200 employees
Unified data protection has simplified hybrid backups and has improved ransomware recovery speed
Commvault Cloud's best feature in terms of protection is that it provides data protection and accomplishes its job effectively. It offers a unified approach to backup across all environments, including on-premises, public cloud, and SaaS applications such as M365 and Salesforce. I also use it for virtual machines and databases. The unified protection approach helps my team manage different environments effectively. Before Commvault Cloud, I used a separate VM backup tool to protect the VMware environment. For database backup, I had to use the native tool or backup scripts. For the cloud part, I had to use the native AWS or Azure cloud tools. After moving to Commvault Cloud, a single policy or a set of backup policies is applied across virtual machines, databases, workloads, and cloud workloads. I can protect my environments, which reduces manual configuration errors. Regarding visibility, it provides one dashboard to manage and centralize monitoring of all workloads. It is very easy to track backup success or failure. I can see the SLA compliance and storage usage without needing to jump between tools to check or have visibility of it. Regarding the recovery experience, the recovery time has been reduced drastically by using Commvault Cloud. It has simplified cloud management and provides easier manageability to manage retention policies, encryption policies, and compliance rules. This helps reduce operational workloads. Commvault Cloud has impacted me very positively. It simplifies and unifies data protection across hybrid workloads. Instead of managing multiple backup tools for virtual machines, databases, and SaaS applications, I now have a single platform with consistent policies and centralized visibility. This has really reduced my operational complexity and improved backup reliability. Regarding the cyber resiliency posture, the immutable backups and ransomware recovery workflow give me greater confidence in recovering quicker from potential risks. Commvault Cloud has positively impacted me in several key areas: unified backup management across environments, reduced operational overhead, improved ransomware resiliency, faster recovery times, better visibility for compliance, and easier management of hybrid or cloud workloads.
DB
General Manager at a computer retailer with 1-10 employees
User-friendly interface, and reasonably priced but the support needs improvement
While the solution is generally satisfactory, we encountered difficulties when attempting to seek assistance for issues we faced. Getting the necessary help proved to be quite challenging. The after-sales service is not ideal for French-speaking customers like us in Quebec. Unfortunately, there is no local support available for us. We are now able to work on more security-related tasks with Acronis, as they offer features such as antivirus, DLP, and various cybersecurity options. This is a significant improvement compared to our previous solution with Veeam Cloud Connect, where we were lacking such features. It also allows us to offer a wider range of security options to our customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The user interface is very easy to navigate."
"Commvault software is a single platform where you can enable whatever you want to use, like endpoint protection, and you can enable those licenses on a single platform screen, which is where I see the value add because it is a single management tool."
"The recovery features are useful. It is easy to recover data. If something happens, we can easily recover data. We have faced ransomware issues twice, and we recovered because of Commvault."
"The email archiving feature is very smooth and better than others."
"The most valuable feature is Commvault's coverage, as it has wide coverage to back up every data center environment and can handle backing up any virtual workload or enterprise application while providing a single platform to move, manage, and recover data across on-premises, hybrid, and cloud locations."
"When an interruption takes place due to an incident, the signaling and notification are very extensive."
"What I like about Commvault is that it's very robust."
"It never fails. Sometimes we miss a backup, but there's always a reason for it, and it's not the fault of Commvault. In the last three years, we've never had to open a ticket with Commvault."
"The most valuable features of Veeam Cloud Connect are its ease of use and the portal is very useful."
"The deployment is quite simple. Users are generally happy because of the familiarity they have with the features. The solution offers good transparency for the end-user."
"Veeam Cloud Connect is used extensively, and there's a plan to increase its usage in the future."
"the interface is the most valuable feature and for the client it's security."
"It's a great product because it's great scalability and it scales out from small to big companies perfectly."
"The interesting part of the solution is that the customer does not have to invest in a second site to store their offsite backups."
"Cloud Connect's best features are its simplicity, flexibility, and constantly-expanding options."
"The most valuable feature is the snapshot capability."
 

Cons

"The local support could be improved."
"I would like Commvault to have a feature for cybersecurity threats, e.g. securing the target backup repository. Commvault just started testing and releasing this feature, but it needs to be stabilized."
"There is room for improvement in terms of data security."
"I would like them to keep working on the new web interface to migrate out of the old interface because the old interface is a bit complex. It was driving customers away because of the complexity. If they migrate everything (100 percent of the features), this would make the product be perfect."
"Sometimes there are people, personnel, that are not that well educated. Sometimes I know more than the person I'm talking to and they are supposed to be helping me with technical problems."
"Commvault is a rich system that might scare somebody the first time they see it because it feels so huge."
"There could be improvements to the backup failures."
"It takes a lot of technical expertise to implement. Commvault could increase the training it provides to customers and partners."
"We encountered some issues with stability at the beginning."
"I think Veeam Cloud Connect could be more stable, scalable, and secure. I think better pricing is needed."
"The security of encrypted data could be better."
"It would be helpful if the enterprise edition was more complete. It's not as complete as the enterprise plus edition is. For instance, in the enterprise version, we can only use one accelerator with the cloud provider. It means if I have my Cloud Connect, I cannot connect another site of mine with another cloud connect and use an accelerator of Veeam. They should change this."
"There are some issues with the cloud providers for Veeam Cloud Connect that do not support all the features."
"The solution could improve the stability."
"Basically, a huge amount of storage capacity can be required in certain cases."
"The flexibility results in more administrative GUI. The GUI needs improvement."
 

Pricing and Cost Advice

"Compared with other backup technologies, Commvault is a bit more costly, but we are satisfied with the support, the services, and the features that we get with Commvault."
"You have to pay for the licenses and the hardware you need for the Commvault environment. If you don't have all the hardware, you have to buy it, which can cost a few million. In the end, it's vital to protect our data, so the price isn't an issue."
"The solution is highly-priced."
"We have checked some other products, but we are not testing them because price-wise, Commvault is better than the other solutions."
"The pricing is far better than we had in the past. The license for Dell EMC was not too expensive, but the storage, given that Dell EMC is based on data domains, was pretty expensive."
"There is now a subscription based licence option that, depending on your environment, could offer a more efficient method to licence the solution if you are OPEX cost driven rather than CAPEX."
"I rate the product’s pricing a five out of ten."
"The price could perhaps be lower as well."
"The licensing is MSP-based. It is connected to the portal, and you can deploy it to your end users as well."
"The licensing fee is on a monthly basis."
"The price of the solution could be cheaper. There are monthly or yearly subscription options available. The annual subscription tends to be cheaper."
"I think that this is one of the most cost-effective solutions."
"The pricing of Veeam Cloud Connect is good."
"We are looking into how we can extend the license of this product."
"The price of the solution is reasonable because of our good standing with the vendor."
"It's not the cheapest solution on the market but it's reliable, so we find it cost-effective."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
10%
Computer Software Company
10%
Outsourcing Company
6%
Construction Company
16%
Outsourcing Company
13%
Manufacturing Company
11%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise24
Large Enterprise82
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise6
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
Commvault Cloud is a very powerful tool, but it can be improved in various ways. Commvault Cloud can be improved by simplifying its interface, reducing configuration complexity, and making more adv...
What is your primary use case for ThreatWise?
Commvault Cloud's main core use case is backup and recovery for protecting on-premises workloads, databases, the file system, NAS, and on-premises infrastructure. Another primary use case is immuta...
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Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
Veeam Cloud Connect for the Enterprise
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Worldwide Holdings, ContinuitySA, MPY, Linxdatacenter
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