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Arcserve Cloud Direct vs Veeam Cloud Connect [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Cloud Direct
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
Cloud Backup (62nd), Disaster Recovery as a Service (17th)
Veeam Cloud Connect [EOL]
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Featured Reviews

reviewer1321896 - PeerSpot reviewer
Junior Service Desk Operator at a cloud solution provider with 11-50 employees
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.
Nicusor Munteanu - PeerSpot reviewer
Senior IT System Engineer at Orange
Simple and flexible backup solution
I mainly use Cloud Connect as a cloud backup repository Cloud Connect's best features are its simplicity, flexibility, and constantly-expanding options. I've been using Cloud Connect for about four years. We encountered some issues with stability at the beginning, but these were fixed after…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup retention was pretty good, and being able to archive users who had been backed up is good functionality because even if they've been deactivated it'll keep the backups and keep them protected."
"The backup retention was pretty good. Being able to archive users who had been backed up, is a good functionality. Even if they've been deactivated it'll keep the backups and keep them protected."
"The solution is extremely stable; we haven't come across any bugs, crashes, or glitches."
"The most valuable feature is the snapshot capability."
"I've found flexibility to the most valuable feature. I also like that it's scalable and that the stability is okay."
"The solution is already far more advanced than our customers require. It offers advanced scripting and automation pre-testing to support the custom library and custom tasks."
"Technical support is perfect, they are very helpful."
"One of the most valuable features of Veeam Cloud Connect is it does not require the use of an extremely fast internet connection for it to work. The backup process is automated which is great."
"Cloud Connect's best features are its simplicity, flexibility, and constantly-expanding options."
"The most valuable feature of Veeam Cloud Connect is the server backups, such as the Microsoft Windows server. Additionally, the updates provide useful enterprise functionality."
 

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points."
"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"I would like to see more advanced training courses made available to cover complicated use cases."
"The dashboard could be more intuitive."
"Some of the features I'd like added to the solution would be coming up in version 12, so the only area for improvement I saw in Veeam Cloud Connect was the need to have more support for object storage."
"The flexibility results in more administrative GUI. The GUI needs improvement."
"The security of encrypted data could be better."
"Basically, a huge amount of storage capacity can be required in certain cases."
"The biggest thing that Cloud Connect needs is native deduplication."
"The pricing is much higher than what our clients expect it to be."
 

Pricing and Cost Advice

Information not available
"The licensing is MSP-based. It is connected to the portal, and you can deploy it to your end users as well."
"The price of the solution could be cheaper. There are monthly or yearly subscription options available. The annual subscription tends to be cheaper."
"I think that this is one of the most cost-effective solutions."
"It's not the cheapest solution on the market but it's reliable, so we find it cost-effective."
"We are looking into how we can extend the license of this product."
"The licensing fee is on a monthly basis."
"The price of the solution is reasonable because of our good standing with the vendor."
"The pricing of Veeam Cloud Connect is good."
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Top Industries

By visitors reading reviews
No data available
Construction Company
15%
Performing Arts
13%
Comms Service Provider
11%
Manufacturing Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise6
Large Enterprise3
 

Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
Veeam Cloud Connect for the Enterprise
 

Overview

 

Sample Customers

Lion
Worldwide Holdings, ContinuitySA, MPY, Linxdatacenter
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Rubrik and others in Cloud Backup. Updated: May 2026.
893,244 professionals have used our research since 2012.