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Arcserve Cloud Direct vs Veeam Cloud Connect [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Cloud Direct
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
Cloud Backup (57th), Disaster Recovery as a Service (18th)
Veeam Cloud Connect [EOL]
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Featured Reviews

reviewer1321896 - PeerSpot reviewer
Junior Service Desk Operator at a cloud solution provider with 11-50 employees
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.
DB
General Manager at a computer retailer with 1-10 employees
User-friendly interface, and reasonably priced but the support needs improvement
While the solution is generally satisfactory, we encountered difficulties when attempting to seek assistance for issues we faced. Getting the necessary help proved to be quite challenging. The after-sales service is not ideal for French-speaking customers like us in Quebec. Unfortunately, there is no local support available for us. We are now able to work on more security-related tasks with Acronis, as they offer features such as antivirus, DLP, and various cybersecurity options. This is a significant improvement compared to our previous solution with Veeam Cloud Connect, where we were lacking such features. It also allows us to offer a wider range of security options to our customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup retention was pretty good, and being able to archive users who had been backed up is good functionality because even if they've been deactivated it'll keep the backups and keep them protected."
"Veeam Cloud Connect is used extensively, and there's a plan to increase its usage in the future."
"One of the most valuable features of Veeam Cloud Connect is it does not require the use of an extremely fast internet connection for it to work. The backup process is automated which is great."
"Technical support is perfect, they are very helpful."
"It's a great product because it's great scalability and it scales out from small to big companies perfectly."
"The most valuable feature of Veeam Cloud Connect is the server backups, such as the Microsoft Windows server. Additionally, the updates provide useful enterprise functionality."
"I like the fact that it gives you the possibility to set the data out of the customer on-premises site and to have an off-site copy in your Cloud Data Center."
"I've found flexibility to be the most valuable feature, and I also like that it's scalable and that the stability is okay."
"The most valuable feature is the snapshot capability."
 

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"There are some issues with the cloud providers for Veeam Cloud Connect that do not support all the features."
"The dashboard could be more intuitive."
"The bandwidth optimization needs to be improved and have better efficiency so that you send fewer amounts of data from one site to the other."
"Doesn't back-up from KVM."
"It would be helpful if the enterprise edition was more complete. It's not as complete as the enterprise plus edition is. For instance, in the enterprise version, we can only use one accelerator with the cloud provider. It means if I have my Cloud Connect, I cannot connect another site of mine with another cloud connect and use an accelerator of Veeam. They should change this."
"We need the solution to offer IT storage."
"The solution should allow for interfacing with other public cloud vendors. They could work to build something around that concept."
"The security of encrypted data could be better."
 

Pricing and Cost Advice

Information not available
"The licensing is MSP-based. It is connected to the portal, and you can deploy it to your end users as well."
"The price of the solution is reasonable because of our good standing with the vendor."
"The licensing fee is on a monthly basis."
"The price of the solution could be cheaper. There are monthly or yearly subscription options available. The annual subscription tends to be cheaper."
"I think that this is one of the most cost-effective solutions."
"It's not the cheapest solution on the market but it's reliable, so we find it cost-effective."
"The pricing of Veeam Cloud Connect is good."
"We are looking into how we can extend the license of this product."
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Top Industries

By visitors reading reviews
Construction Company
25%
Comms Service Provider
17%
Healthcare Company
14%
Financial Services Firm
7%
Construction Company
16%
Outsourcing Company
13%
Manufacturing Company
11%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise6
Large Enterprise3
 

Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
Veeam Cloud Connect for the Enterprise
 

Overview

 

Sample Customers

Lion
Worldwide Holdings, ContinuitySA, MPY, Linxdatacenter
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Cloud Backup. Updated: September 2026.
913,806 professionals have used our research since 2012.