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Arcserve Cloud Direct vs Veeam Cloud Connect [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Cloud Direct
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
Cloud Backup (62nd), Disaster Recovery as a Service (18th)
Veeam Cloud Connect [EOL]
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Featured Reviews

reviewer1321896 - PeerSpot reviewer
Junior Service Desk Operator at a cloud solution provider with 11-50 employees
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.
Nicusor Munteanu - PeerSpot reviewer
Senior IT System Engineer at Orange
Simple and flexible backup solution
I mainly use Cloud Connect as a cloud backup repository Cloud Connect's best features are its simplicity, flexibility, and constantly-expanding options. I've been using Cloud Connect for about four years. We encountered some issues with stability at the beginning, but these were fixed after…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup retention was pretty good, and being able to archive users who had been backed up is good functionality because even if they've been deactivated it'll keep the backups and keep them protected."
"Generally speaking about Veeam, as a vendor, from a technical support perspective, I've really enjoyed the fact that they have a really high response rate."
"One of the most valuable features of Veeam Cloud Connect is it does not require the use of an extremely fast internet connection for it to work. The backup process is automated which is great."
"The solution is already far more advanced than our customers require. It offers advanced scripting and automation pre-testing to support the custom library and custom tasks."
"I like the fact that it gives you the possibility to set the data out of the customer on-premises site and to have an off-site copy in your Cloud Data Center."
"I like this solution and recommend it to clients."
"The stability and restore options on the solution are very good."
"The most valuable features are the fast replication and recovery of data."
"Technical support is perfect, they are very helpful."
 

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"If a customer has a low budget, Veeam may be too expensive."
"The solution should allow for interfacing with other public cloud vendors. They could work to build something around that concept."
"The pricing is much higher than what our clients expect it to be."
"I would like to see more advanced training courses made available to cover complicated use cases."
"The solution could improve the stability."
"The security of encrypted data could be better."
"I also think the cost factor is a major issue for Veeam because it's a very expensive soluton especially when the client wants support for VMware."
"The flexibility results in more administrative GUI. The GUI needs improvement."
 

Pricing and Cost Advice

Information not available
"It's not the cheapest solution on the market but it's reliable, so we find it cost-effective."
"We are looking into how we can extend the license of this product."
"The licensing is MSP-based. It is connected to the portal, and you can deploy it to your end users as well."
"I think that this is one of the most cost-effective solutions."
"The pricing of Veeam Cloud Connect is good."
"The price of the solution could be cheaper. There are monthly or yearly subscription options available. The annual subscription tends to be cheaper."
"The licensing fee is on a monthly basis."
"The price of the solution is reasonable because of our good standing with the vendor."
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Top Industries

By visitors reading reviews
Construction Company
26%
Comms Service Provider
16%
Healthcare Company
11%
Financial Services Firm
7%
Construction Company
18%
Manufacturing Company
13%
Performing Arts
10%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise6
Large Enterprise3
 

Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
Veeam Cloud Connect for the Enterprise
 

Overview

 

Sample Customers

Lion
Worldwide Holdings, ContinuitySA, MPY, Linxdatacenter
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Cloud Backup. Updated: July 2026.
908,834 professionals have used our research since 2012.