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Carbonite Server vs Veeam Data Cloud for Microsoft 365 comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbonite Server
Ranking in Cloud Backup
37th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
Backup and Recovery (55th)
Veeam Data Cloud for Micros...
Ranking in Cloud Backup
5th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
73
Ranking in other categories
SaaS Backup (1st)
 

Mindshare comparison

As of October 2026, in the Cloud Backup category, the mindshare of Carbonite Server is 1.3%, up from 1.1% compared to the previous year. The mindshare of Veeam Data Cloud for Microsoft 365 is 3.0%, down from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Veeam Data Cloud for Microsoft 3653.0%
Carbonite Server1.3%
Other95.7%
Cloud Backup
 

Featured Reviews

CP
Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees
A reliable backup product which needs little management
For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.
SS
Manager, Information Technology at Greencoast Enterprises LLC
Backup has protected our office data and now restores individual emails while admins configure settings
Although Veeam Data Cloud for Microsoft 365 is a Backup as a Service, it should give slight leverage to the admins to do more of their own configurations. When it comes to Software as a Service, we do need to agree on certain things, as we do not have much control over the software. If Veeam Data Cloud for Microsoft 365 can improve, it would be better. It could be slightly better, but it is acceptable. As long as support is provided in a timely manner, it is good. I cannot tell it is fully bad or fully good. If I were to give a rating of one to five, I might give 3.5 to four. Rather than giving a help database, which is an ocean of information to search through ourselves, we should be able to open a ticket and have them guide us on how to do it. As an end-user, different levels of admins exist—a fresh admin and a more experienced admin. They need to encourage us to open a ticket quickly, and from there they should guide us straightforwardly with the steps to follow to achieve the desired outcome.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The efficiency and convenience are excellent."
"Technical support handled all our issues quickly and effectively."
"I find the BMR/image and the recovery pieces are valuable."
"The advice that I have for people looking into using Carbonite Server is that it seems reliable and easy to use."
"Easy verification of things is the most valuable feature."
"The solution is very stable."
"It seems reliable and easy to use."
"This solution is very simple to use and I will recommend it to anybody."
"The product offers good stability."
"I would rate my experience with the initial setup an eight out of ten, with ten being easy."
"Its absolute functionality and intuitiveness are the most valuable features."
"The support offered by both Veeam and our third party supplier is excellent."
"The solution is stable and, with the options available, it's the only one we've used."
"The customer service and support team are good."
"Veeam Backup for Office 365 has good security, and I also like the process they use for backups."
"It’s amazing how the solution helps restore old data."
 

Cons

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"I would like to see an improvement on the management user interface, as well as Kellion integrations."
"They do not yet have USB recovery but they are adding it in coming releases."
"When you have to restore it, Carbonite takes a lot of time."
"The stability has room for improvement."
"The Hyper-V backup has room for improvement."
"The support for object storage isn't quite there yet; its public cloud support can be improved."
"The implementation of this solution needs to be improved."
"When using Veeam Backup for Office 365 when there is a server that's running, I have to have a hard drive installed on it. For example, if I want to use another storage solution, I can't incorporate it very well. If I want to use SMB or other protocols I cannot use them with the Veeam Backup for Office 365. They have the support in the other Veeam Backup and Restore solutions, but it doesn't support it in this solution. Hopefully, in the future, they figured it out."
"In future updates of Veeam Data Cloud for Microsoft 365, I would like to see mail archiving functionality."
"We have some issues with backing up the on-premises infrastructure, but that is something we will resolve with their technical department and customer support."
"One area that needs improvement is the pricing of Veeam Backup, as it can be expensive at twenty-eight dollars per user for one year."
"While I don't have a use case in mind, it would be great if they could integrate more automation capabilities into the solution."
"We attempted to use it for our DRP, however, we found it too expensive and complex, so we decided to use it just for backup."
"The product cannot back up Active Directory objects while its competitors can. Self-service power enables us to deal with service providers. We provide services for our clients, so having a multi-tenant service portal would be good."
 

Pricing and Cost Advice

"The solution is open source."
"We pay 9,000 dollars per year for our license."
"Its price is reasonable."
"The pricing is between $120 and $150 per year."
"I'm not sure about the price, but I think it could be lower."
"The cost of Veeam Backup is $28 per user for one year."
"There is an annual license required and a per-user fee for this solution."
"It is not the cheapest solution in the market."
"The pricing model makes this solution more expensive than it needs to be."
"Its cost is pretty high. I would rate it a three out of five in terms of pricing."
"The solution is very, very, very, cheap."
"The cost is a bit on the high side."
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Top Industries

By visitors reading reviews
Comms Service Provider
11%
Outsourcing Company
9%
Healthcare Company
8%
Financial Services Firm
8%
Construction Company
10%
Comms Service Provider
9%
Outsourcing Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise1
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise21
Large Enterprise17
 

Questions from the Community

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How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What is your experience regarding pricing and costs for Veeam Backup for Office 365?
The initial onboarding plus the initial expenses are slightly more when compared to another cloud-to-cloud backup. However, the actual Total Cost of Ownership is overall acceptable. Comparatively a...
What needs improvement with Veeam Backup for Office 365?
That is something probably related to the way we have integrated the backup because we have moved the backup infrastructure away from our local domain. When we try to use application-aware backups,...
 

Also Known As

Carbonite Recover Backup
Veeam Backup for Office 365, Veeam Backup for Microsoft Office 365, Cirrus Backup
 

Overview

 

Sample Customers

INLINE Commercial Construction, Hamilton County
Information Not Available
Find out what your peers are saying about Carbonite Server vs. Veeam Data Cloud for Microsoft 365 and other solutions. Updated: September 2026.
916,956 professionals have used our research since 2012.