We performed a comparison between Arcserve Cloud Services and Carbonite Server based on real PeerSpot user reviews.
Find out what your peers are saying about Veeam Software, Commvault, Zerto and others in Cloud Backup."The backup retention was pretty good. Being able to archive users who had been backed up, is a good functionality. Even if they've been deactivated it'll keep the backups and keep them protected."
"It seems reliable and easy to use."
"The solution is very stable."
"It does not slow down your computer or use a lot of resources as it works."
"The solution is a free engine to help work with the container."
"I find the BMR/image and the recovery pieces are valuable."
"Easy verification of things is the most valuable feature."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"The efficiency and convenience are excellent."
"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"The stability has room for improvement."
"They do not yet have USB recovery but they are adding it in coming releases."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"The Hyper-V backup has room for improvement."
"In the next release I would like to see an improvement in the auto failover option."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
Earn 20 points
Arcserve Cloud Services is ranked 49th in Cloud Backup while Carbonite Server is ranked 21st in Cloud Backup with 7 reviews. Arcserve Cloud Services is rated 5.0, while Carbonite Server is rated 8.6. The top reviewer of Arcserve Cloud Services writes "Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working". On the other hand, the top reviewer of Carbonite Server writes "A simple, efficient, reliable product". Arcserve Cloud Services is most compared with Veeam Backup for Microsoft 365 and Veeam Backup & Replication, whereas Carbonite Server is most compared with Veeam Backup & Replication, Zerto, Oracle Data Guard, Azure Backup and Veeam Backup for Microsoft 365.
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