Arcserve Cloud Services vs Carbonite Server comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Arcserve Cloud Services and Carbonite Server based on real PeerSpot user reviews.

Find out what your peers are saying about Veeam Software, Commvault, Zerto and others in Cloud Backup.
To learn more, read our detailed Cloud Backup Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Dale Dirkes
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The backup retention was pretty good. Being able to archive users who had been backed up, is a good functionality. Even if they've been deactivated it'll keep the backups and keep them protected."

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"It seems reliable and easy to use.""The solution is very stable.""It does not slow down your computer or use a lot of resources as it works.""The solution is a free engine to help work with the container.""I find the BMR/image and the recovery pieces are valuable.""Easy verification of things is the most valuable feature.""The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series.""The efficiency and convenience are excellent."

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Cons
"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."

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"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021.""The stability has room for improvement.""They do not yet have USB recovery but they are adding it in coming releases.""The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me.""The Hyper-V backup has room for improvement.""In the next release I would like to see an improvement in the auto failover option.""It could be a little bit easier or faster to be able to access data files without having to download anything."

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Pricing and Cost Advice
Information Not Available
  • "We pay 9,000 dollars per year for our license."
  • "The pricing is between $120 and $150 per year."
  • "Its price is reasonable."
  • "The solution is open source."
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    Questions from the Community
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    Top Answer:I find the BMR/image and the recovery pieces are valuable.
    Top Answer:The pricing is quite reasonable. I'd rate the affordability nine out of ten.
    Top Answer:The ability to perform instant recovery would be a game changer. For a large user base, the creation of user accounts at this time is a little cumbersome, there isn't any Single-Sign-On (SSO)… more »
    Ranking
    49th
    out of 113 in Cloud Backup
    Views
    217
    Comparisons
    166
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    21st
    out of 113 in Cloud Backup
    Views
    1,639
    Comparisons
    1,336
    Reviews
    3
    Average Words per Review
    361
    Rating
    8.3
    Comparisons
    Also Known As
    StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup
    Carbonite Recover Backup
    Learn More
    Overview

    Local backups are usually enough to recover IT systems from server failure and other common problems. But a site-wide disaster will destroy those backups and result in major downtime and data loss for a business. Arcserve Cloud Services is a cloud-based disaster recovery as a service (DRaaS) solution.

    When paired with Arcserve’s backup and recovery solutions, Cloud Services (DRaaS) ensures complete and reliable business continuity. It is architected from the ground up to streamline data backup and recovery management, and to get critical systems back online with speed and ease. You can replicate backup images from OneXafe, ShadowXafe, OneXafe Solo, or ShadowProtect, to our Cloud Services (DRaaS), giving you the tools you need to keep business running no matter what happens.

    Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

    Sample Customers
    Lion
    INLINE Commercial Construction, Hamilton County
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Computer Software Company21%
    Financial Services Firm9%
    Manufacturing Company7%
    Real Estate/Law Firm6%
    Company Size
    No Data Available
    REVIEWERS
    Small Business43%
    Midsize Enterprise43%
    Large Enterprise14%
    VISITORS READING REVIEWS
    Small Business33%
    Midsize Enterprise14%
    Large Enterprise53%
    Buyer's Guide
    Cloud Backup
    March 2024
    Find out what your peers are saying about Veeam Software, Commvault, Zerto and others in Cloud Backup. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Arcserve Cloud Services is ranked 49th in Cloud Backup while Carbonite Server is ranked 21st in Cloud Backup with 7 reviews. Arcserve Cloud Services is rated 5.0, while Carbonite Server is rated 8.6. The top reviewer of Arcserve Cloud Services writes "Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working". On the other hand, the top reviewer of Carbonite Server writes "A simple, efficient, reliable product". Arcserve Cloud Services is most compared with Veeam Backup for Microsoft 365 and Veeam Backup & Replication, whereas Carbonite Server is most compared with Veeam Backup & Replication, Zerto, Oracle Data Guard, Azure Backup and Veeam Backup for Microsoft 365.

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    We monitor all Cloud Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.