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Galvanize IncidentBond [EOL] vs VMware Carbon Black Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Galvanize IncidentBond [EOL]
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
VMware Carbon Black Cloud
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
18
Ranking in other categories
Security Incident Response (10th), Endpoint Detection and Response (EDR) (42nd)
 

Featured Reviews

DE
Customization and transparency of data, while maintaining a mostly user-friendly UI
Sadly, I can’t provide specific examples due to the nature of the content of the improvements. I will say that, prior to implementation, and post-implementation, we saw a nearly 800% increase in volume of completed and correctly completed documentation in regards to specific tasks being completed. Rsam puts the workflow first, and lets the record follow it. It literally puts a task on rails and the person needing to do the work only need respond to the prompts accordingly and let Rsam automate the rest. The data is cleaner, more uniform, and there’s simply more of it created more quickly, as a result.
Tom Kar - PeerSpot reviewer
Shows promise for endpoint detection and response, with room for improvement in complexity and pricing
VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network. When a machine is quarantined, it cannot communicate with any other machines on the network except for the Carbon Black Cloud server. This allows you to investigate the machine without the risk of malware escaping to the network. Carbon Black Cloud's server can communicate with the quarantined machine through DNS and VSCP. This allows you to collect data from the machine, such as system logs, process activity, and registry changes. This data can be used to investigate the infection and determine the next steps. CrowdStrike and Cybereason are also popular EDR solutions. They offer similar features to VMware Carbon Black Cloud but may have different strengths and weaknesses. It is important to evaluate all of your options before choosing an EDR solution. Additionally, it is complex to use, and the pricing should be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The customization and the transparency of data while still maintaining a mostly user-friendly UI, are key features. It allows for me, as an engineer, to evolve the individual components and modules, and to create a much more meaningful picture than the individual pieces in isolation ever could."
"The most valuable feature of VMware Carbon Black Cloud is the possibility of securing any PC worldwide."
"The most valuable features are the threat-hunting and the batch console."
"Setting up and managing the setup for this solution is okay. It is stable, scalable, and it runs just fine. No issues with technical support."
"Carbon Black insures the probability that any ransomware will be stopped before spreading."
"VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network."
"The enhanced logging and data analysis of the incident response and investigation components allowed us to quickly identify and resolve security issues before they could spread."
"The most valuable features are its lightweight design, ensuring minimal impact on end-users, and its real-time protection."
"We also took full advantage of its incident response reporting capabilities to act as a “black box” for our infrastructure around strings of suspicious activity. The reporting and incident response capabilities were incredibly helpful during active security concerns."
 

Cons

"Stable – Release – Experimental" system with their releases, and all the proper checks and balances, I’d be an incredibly happy individual. I can appreciate the cause and affect, wherein the customization of the tool drives rapid release schedules, and the paradox that creates with the idea of stable releases. I’d also like more transparency about known bugs and issues."
"The dashboard should be more user-friendly."
"The solution needs to simplify the process of adding custom watchlists, as well as embrace YARA for rule creation."
"Additionally, it is complex to use, and the pricing should be improved."
"They need to improve the batch console. It needs more capabilities. We are limited by the ones it provides..."
"It's not highly available, so you have to have a core server. If the primary server goes down, you need a new one. It's not available at the same time, however. It's not automatically swapped from one server to another."
"They have different products, but if we wanted to take their protection and their EPR, then we would need to have two agents"
"There have been some performance issues when deploying on Windows Server, but I believe Carbon Black is working on that."
"One area for improvement is the maturity of its vulnerability features."
 

Pricing and Cost Advice

Information not available
"The solution is very inexpensive so there is great cost savings to using it."
"We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."
"You need to pay for the licensing of the product. The pricing is costly."
"Pricing for this solution could be made lower."
"Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."
"VMware Carbon Black Cloud is an expensive solution."
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Top Industries

By visitors reading reviews
No data available
Real Estate/Law Firm
9%
Healthcare Company
9%
Financial Services Firm
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

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What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Response?
Threat hunting is the most valuable feature of VMware Carbon Black Cloud.
 

Also Known As

IncidentBond, Rsam SIRP, Rsam Incident Management, Rsam Security Incident Response Platform
Carbon Black CB Response
 

Overview

 

Sample Customers

Information Not Available
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