CA Unified Communications Monitor vs NinjaOne comparison

CA Unified Communications M...

Read 18 NinjaOne reviews

6,255 Views
626 Comparison Views

94% willing to recommend

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 10, 2024

CA Unified Communications Monitor and NinjaOne compete in the IT management space. NinjaOne has the upper hand due to its robust features and technical capabilities, making it a more compelling choice despite CA Unified Communications Monitor's pricing advantages.

Features: CA Unified Communications Monitor offers network performance monitoring with tools for real-time analysis, diagnostics, and alerting. NinjaOne provides a comprehensive IT management suite, including endpoint management, patching, and system automation, catering to modern IT needs.

Room for Improvement: CA Unified Communications Monitor could benefit from enhanced integration with third-party tools, improved user interface, and more streamlined update processes. NinjaOne might improve by expanding its reporting features, adding more customization options, and offering more detailed analytics for users.

Ease of Deployment and Customer Service: CA Unified Communications Monitor relies on traditional deployment models that can require longer setup times and more in-house expertise. NinjaOne offers a cloud-based deployment model for faster implementation and scaling. NinjaOne's customer service is noted for quick response times and proactive support, offering an advantage over CA Unified Communications Monitor.

Pricing and ROI: CA Unified Communications Monitor positions itself as a cost-effective option with lower initial setup costs. NinjaOne, although requiring a higher initial investment, provides better ROI through enhanced endpoint management and automation, resulting in long-term operational savings.

To learn more, read our detailed CA Unified Communications Monitor vs. NinjaOne Report (Updated: September 2025).

CA Unified Communications Monitor vs. NinjaOne

Download the complete report

Helped 869,760 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Unified Communications M...

Ranking in Network Monitoring Software

95th

Average Rating

6.6

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (5th), IT Infrastructure Monitoring (69th)

NinjaOne

Ranking in Network Monitoring Software

31st

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Server Monitoring (7th), IT Service Management (ITSM) (9th), Remote Access (20th), Vulnerability Management (26th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (1st), Patch Management (8th), MSP Backup (3rd), Unified Endpoint Management (UEM) (8th)

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.3%, up from 0.2% compared to the previous year. The mindshare of NinjaOne is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
NinjaOne	0.5%
CA Unified Communications Monitor	0.3%
Other	99.2%

Network Monitoring Software

Featured Reviews

itarchit489981

IT Architect at a comms service provider with 10,001+ employees

Good end-to-end voice quality monitoring and offers valuable features

The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.

Read full review

Jörg Köhler

Owner at AvalisNT AG

Enhances remote access and integration with third-party tools

I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use the solution to meet the needs of the customer."

"Good end-to-end monitoring"

"It just works as advertised and serves the purpose for which we got it."

"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."

"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."

"The tool's most valuable feature is third-party application updates."

"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."

"The most valuable features of NinjaOne include remote desktop management, support and assistive tools, and screen sharing."

"The installation is easy, it only took two minutes."

"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."

More NinjaOne pros

Cons

"The solution should have automatic baseline detection."

"All the features and functions of the solution can be improved."

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."

"I want NinjaOne to improve the reports."

"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."

"The ticketing system in NinjaOne is not the best."

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."

"NinjaOne's pricing and user interface needs improvement."

"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."

"I would like to see more scripts for PowerShell commands."

More NinjaOne cons

Pricing and Cost Advice

Information not available

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

"NinjaRMM uses a subscription model."

"We got a pretty good deal. It was fairly affordable."

"The pricing is reasonable and cheaper than ConnectWise."

"The product's pricing depends on the number of PCs or devices."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

More NinjaOne pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

See recommendations

869,760 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Computer Software Company

13%

Government

Retailer

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	2
Large Enterprise	1

Questions from the Community

Ask a question

Earn 20 points

What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

See all answers

What is your experience regarding pricing and costs for NinjaOne?

The price or licensing of NinjaOne is a little bit high.

See all answers

What needs improvement with NinjaOne?

The network monitoring needs to be improved.

See all answers

Comparisons

Icinga vs CA Unified Communications Monitor

Compared 43% of the time

Precisely Network Management vs CA Unified Communications Monitor

Compared 31% of the time

ITRS Geneos vs CA Unified Communications Monitor

Compared 27% of the time

More CA Unified Communications Monitor Competitors

Kaseya VSA vs NinjaOne

Compared 10% of the time

Datto Remote Monitoring and Management vs NinjaOne

Compared 7% of the time

N-able N-central vs NinjaOne

Compared 7% of the time

Microsoft Intune vs NinjaOne

Compared 6% of the time

Microsoft Configuration Manager vs NinjaOne

Compared 4% of the time

More NinjaOne Competitors

Product Reports

CA Unified Communications Monitor vs. Ixia Hawkeye

Download CA Unified Communications Monitor product report

CA Unified Communications Monitor report

Download NinjaOne product report

Also Known As

CA UC Monitor

No data available

Overview

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

Broadcom

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

Sample Customers

BBVA Compass

Status Pros, Mitchell and Company

CA Unified Communications Monitor vs. NinjaOne