CA Unified Communications Monitor vs NinjaOne comparison

Broadcom and NinjaOne are both solutions in the Network Monitoring Software category. Broadcom is ranked #88, while NinjaOne is ranked #24 with an average rating of 8.4. Broadcom holds a 0.5% mindshare in NMS, compared to NinjaOne’s 0.8% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 95% of NinjaOne users who would recommend it.

CA Unified Communications M...

Read 2 CA Unified Communications Monitor reviews

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575 Comparison Views

50% willing to recommend

NinjaOne

Read 21 NinjaOne reviews

7,114 Views
1,352 Comparison Views

95% willing to recommend

CA Unified Communications M...

NinjaOne

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Executive SummaryUpdated on Oct 10, 2024

CA Unified Communications Monitor and NinjaOne compete in the IT management space. NinjaOne has the upper hand due to its robust features and technical capabilities, making it a more compelling choice despite CA Unified Communications Monitor's pricing advantages.

Features: CA Unified Communications Monitor offers network performance monitoring with tools for real-time analysis, diagnostics, and alerting. NinjaOne provides a comprehensive IT management suite, including endpoint management, patching, and system automation, catering to modern IT needs.

Room for Improvement: CA Unified Communications Monitor could benefit from enhanced integration with third-party tools, improved user interface, and more streamlined update processes. NinjaOne might improve by expanding its reporting features, adding more customization options, and offering more detailed analytics for users.

Ease of Deployment and Customer Service: CA Unified Communications Monitor relies on traditional deployment models that can require longer setup times and more in-house expertise. NinjaOne offers a cloud-based deployment model for faster implementation and scaling. NinjaOne's customer service is noted for quick response times and proactive support, offering an advantage over CA Unified Communications Monitor.

Pricing and ROI: CA Unified Communications Monitor positions itself as a cost-effective option with lower initial setup costs. NinjaOne, although requiring a higher initial investment, provides better ROI through enhanced endpoint management and automation, resulting in long-term operational savings.

To learn more, read our detailed CA Unified Communications Monitor vs. NinjaOne Report (Updated: December 2025).

Buyer's Guide

CA Unified Communications Monitor vs. NinjaOne

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Unified Communications M...

Ranking in Network Monitoring Software

88th

Average Rating

6.6

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (3rd), IT Infrastructure Monitoring (69th)

NinjaOne

Ranking in Network Monitoring Software

24th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Server Monitoring (6th), IT Service Management (ITSM) (8th), Remote Access (14th), Vulnerability Management (26th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (9th), Remote Monitoring and Management (RMM) (1st), Patch Management (7th), MSP Backup (2nd), Unified Endpoint Management (UEM) (6th)

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.5%, up from 0.2% compared to the previous year. The mindshare of NinjaOne is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
NinjaOne	0.8%
CA Unified Communications Monitor	0.5%
Other	98.7%

Network Monitoring Software

Featured Reviews

itarchit489981

IT Architect at a comms service provider with 10,001+ employees

Good end-to-end voice quality monitoring and offers valuable features

The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.

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Not Joseph Pearson

Assistant Vice President, Tech Solutions at LPL Financials

Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support

NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use the solution to meet the needs of the customer."

"Good end-to-end monitoring"

"NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance."

"NinjaOne's best feature is its monitoring."

"The installation is easy, it only took two minutes."

"The most important aspect of this tool is the security it provides our company."

"NinjaOne saves me time and improves my troubleshooting process by providing information automatically so I don't have to search for it."

"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."

"NinjaOne is a great product. It is working and it is always developing."

"Good at managing updates and for remote support."

More NinjaOne pros

Cons

"The solution should have automatic baseline detection."

"All the features and functions of the solution can be improved."

"NinjaOne's dashboard could be easier to use."

"The network monitoring needs to be improved."

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."

"The solution could improve by optimizing the internet connection being used."

"I would like to see more scripts for PowerShell commands."

"Maximizing the screen during an SSH connection is not possible, which hampers usability on Linux servers."

"NinjaOne's pricing and user interface needs improvement."

"NinjaOne's reporting module is cumbersome."

More NinjaOne cons

Pricing and Cost Advice

Information not available

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"NinjaRMM uses a subscription model."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

"We currently pay $1.20 per device on a monthly basis."

"We got a pretty good deal. It was fairly affordable."

"Its pricing is great."

"The pricing is reasonable and cheaper than ConnectWise."

More NinjaOne pricing and cost advice

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881,114 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Computer Software Company

12%

Government

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	3
Large Enterprise	2

Questions from the Community

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Earn 20 points

What is your experience regarding pricing and costs for NinjaOne?

My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.

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What needs improvement with NinjaOne?

One challenge I face with NinjaOne is that when remoting in, sometimes the end user has a resolution with very tiny text, making it necessary to zoom in to see what the other computer is displaying...

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What is your primary use case for NinjaOne?

My main use case for NinjaOne is ticketing. I use NinjaOne for ticketing in my daily work to keep track of all the computers and their uptime, and to generate tickets if there are any alerts.

See all answers

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Compared 10% of the time

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Compared 9% of the time

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Compared 6% of the time

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Compared 5% of the time

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Compared 5% of the time

Microsoft Intune vs NinjaOne

Compared 4% of the time

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CA Unified Communications Monitor report

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Buyer's Guide

NinjaOne

January 2026

Download NinjaOne product report

Also Known As

CA UC Monitor

No data available

Overview

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

Broadcom

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

NinjaOne

Sample Customers

BBVA Compass

Status Pros, Mitchell and Company

Buyer's Guide

CA Unified Communications Monitor vs. NinjaOne

December 2025

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