CA Unified Communications Monitor vs NinjaOne comparison

Broadcom and NinjaOne are both solutions in the Network Monitoring Software category. Broadcom is ranked #101, while NinjaOne is ranked #32 with an average rating of 7.7. Broadcom holds a 0.2% mindshare in NMS, compared to NinjaOne’s 0.4% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 94% of NinjaOne users who would recommend it.

CA Unified Communications M...

Read 2 CA Unified Communications Monitor reviews

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250 Comparison Views

50% willing to recommend

NinjaOne

Read 18 NinjaOne reviews

6,537 Views
588 Comparison Views

94% willing to recommend

CA Unified Communications M...

NinjaOne

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Executive SummaryUpdated on Oct 10, 2024

CA Unified Communications Monitor and NinjaOne compete in the IT management space. NinjaOne has the upper hand due to its robust features and technical capabilities, making it a more compelling choice despite CA Unified Communications Monitor's pricing advantages.

Features: CA Unified Communications Monitor offers network performance monitoring with tools for real-time analysis, diagnostics, and alerting. NinjaOne provides a comprehensive IT management suite, including endpoint management, patching, and system automation, catering to modern IT needs.

Room for Improvement: CA Unified Communications Monitor could benefit from enhanced integration with third-party tools, improved user interface, and more streamlined update processes. NinjaOne might improve by expanding its reporting features, adding more customization options, and offering more detailed analytics for users.

Ease of Deployment and Customer Service: CA Unified Communications Monitor relies on traditional deployment models that can require longer setup times and more in-house expertise. NinjaOne offers a cloud-based deployment model for faster implementation and scaling. NinjaOne's customer service is noted for quick response times and proactive support, offering an advantage over CA Unified Communications Monitor.

Pricing and ROI: CA Unified Communications Monitor positions itself as a cost-effective option with lower initial setup costs. NinjaOne, although requiring a higher initial investment, provides better ROI through enhanced endpoint management and automation, resulting in long-term operational savings.

To learn more, read our detailed CA Unified Communications Monitor vs. NinjaOne Report (Updated: July 2025).

Buyer's Guide

CA Unified Communications Monitor vs. NinjaOne

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Unified Communications M...

Ranking in Network Monitoring Software

101st

Average Rating

6.6

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (5th), IT Infrastructure Monitoring (68th)

NinjaOne

Ranking in Network Monitoring Software

32nd

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Server Monitoring (8th), IT Service Management (ITSM) (8th), Remote Access (20th), Vulnerability Management (25th), Mobile Device Management (MDM) (6th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (2nd), Patch Management (9th), MSP Backup (3rd), Unified Endpoint Management (UEM) (9th)

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.2%, up from 0.1% compared to the previous year. The mindshare of NinjaOne is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

itarchit489981

IT Architect at a comms service provider with 10,001+ employees

Good end-to-end voice quality monitoring and offers valuable features

The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.

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Jörg Köhler

Owner at AvalisNT AG

Enhances remote access and integration with third-party tools

I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use the solution to meet the needs of the customer."

"Good end-to-end monitoring"

"The customer support at NinjaOne is excellent, rated ten out of ten."

"The most valuable feature we have found currently is probably patch management."

"The tool's most valuable feature is third-party application updates."

"The software's automation tools have solved critical deployment problems for small businesses."

"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."

"A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage."

"The most relevant feature is the monitoring, which provides built-in tools for sending commands."

"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."

More NinjaOne pros

Cons

"The solution should have automatic baseline detection."

"All the features and functions of the solution can be improved."

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."

"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."

"NinjaOne's pricing and user interface needs improvement."

"Lacks sufficient integrations with other PSAs."

"NinjaOne's reporting module is cumbersome."

"The solution could improve by optimizing the internet connection being used."

"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."

More NinjaOne cons

Pricing and Cost Advice

Information not available

"The product's pricing depends on the number of PCs or devices."

"NinjaRMM uses a subscription model."

"We currently pay $1.20 per device on a monthly basis."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

"We got a pretty good deal. It was fairly affordable."

"The pricing is reasonable and cheaper than ConnectWise."

"Its pricing is great."

More NinjaOne pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

13%

Government

Retailer

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

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What is your experience regarding pricing and costs for NinjaOne?

The price or licensing of NinjaOne is a little bit high.

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What needs improvement with NinjaOne?

The network monitoring needs to be improved.

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Comparisons

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Compared 29% of the time

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Compared 27% of the time

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Compared 9% of the time

N-able N-central vs NinjaOne

Compared 7% of the time

Datto Remote Monitoring and Management vs NinjaOne

Compared 6% of the time

Atera vs NinjaOne

Compared 6% of the time

Microsoft Intune vs NinjaOne

Compared 6% of the time

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Product Reports

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CA Unified Communications Monitor vs. Ixia Hawkeye

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CA Unified Communications Monitor report

Download CA Unified Communications Monitor product report

Buyer's Guide

NinjaOne

August 2025

Download NinjaOne product report

Also Known As

CA UC Monitor

No data available

Overview

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

Broadcom

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

NinjaOne

Sample Customers

BBVA Compass

Status Pros, Mitchell and Company

Buyer's Guide

CA Unified Communications Monitor vs. NinjaOne

July 2025

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