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CA eHealth [EOL] vs IBM Tivoli NetCool comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA eHealth [EOL]
Average Rating
7.4
Number of Reviews
5
Ranking in other categories
No ranking in other categories
IBM Tivoli NetCool
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
Network Management Applications (14th)
 

Featured Reviews

it_user1035819 - PeerSpot reviewer
Technical Specialist at a financial services firm with 10,001+ employees
The reports are fantastic and it's easy to use and update
The technical support is bad, primarily because I don't see anybody using it. I once had to rebuild the whole database when it died. I had to put in a new database and upgrade my system and do everything. Then it broke my database and they could not fix it. Now we work around it and it works fine.
Petar Ganev - PeerSpot reviewer
Senior Enterprise Monitoring Engineer at Commerzbank
Reliable for enterprise monitoring but no longer actively developed
There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Stability is very good."
"This enables us to run monthly capacity planning reports to have an overall view of the status of our network."
"I'm particularly impressed with the stability, which is like a rock, and the fact that it has so much data on such a stable platform."
"My advice to others would be that, if they'd manage to sort out the indexing problem, it's a wonderful product to use."
"The most valuable feature of this solution is the fact that it sends me canned reports. It's easy to use and easy to update."
"Full featured - event/fault management, performance management, topology map, discovery, RCA, event enrichment, Proviso will chart data from almost any source with a variety of aggregation options."
"Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation."
"It's very easy to use."
"It improves customer satisfaction, deploy-ability, adaptability, flexibility, scalability, and reduces cost of operation."
"The solution is a complete package; it has various useful elements including inventory management and incident management packaged inside it, and anything is possible with Tivoli since it is quite a robust system that offers a lot of useful integration capabilities."
"The feature I have found most valuable with NetCool is how it collaborates all the alarms, and then it does a predictive analysis, providing a consolidated alarm view and management."
"The Netcool solution is great, and it's very easy to use."
"The solution is very fast, there's no lag or delay between the IBM solution and the other solutions like Huawei and Nokia."
 

Cons

"It has limited reporting with only a few canned out-of-the-box reports."
"Overall performance of the application is slow."
"I would mainly like to see an overall view of the application and the infrastructure."
"I would like to see improved index shifting."
"The technical support is bad, primarily because I don't see anybody using it."
"It was a bit expensive to purchase but the benefits outweigh all the cons by far."
"From a customer perspective, it is quite an expensive solution to initially implement and then support."
"The product is pretty costly. It's definitely not the least expensive option."
"Tivoli NetCool is based on a Linux platform, it would be beneficial if they moved it to Windows because not everyone is acquainted with Linux."
"The solution is not user-friendly."
"The solution is too expensive."
"The installation could be simplified, and technical support could be faster."
"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that."
 

Pricing and Cost Advice

"It is an expensive program."
"It costs around 100k for every ten servers, which is lower than similar products from other vendors."
"Customers are required to pay a licensing fee."
"Licensing fees are paid on a yearly basis."
"The price of the product is too expensive."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
15%
Financial Services Firm
13%
Comms Service Provider
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

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What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...
 

Also Known As

CA eHealth Performance Manager
Tivoli NetCool
 

Overview

 

Sample Customers

BlueCross Blue Shield of Tennessee, Devoteam, Fujitsu Australia and New Zealand , National Informatics Centre, Uttar Pradesh State Unit Lucknow, Punjab National Bank, Racing and Wagering Western Australia, Sicredi
Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
Find out what your peers are saying about Cisco, Fortinet, Skyline Communications and others in Network Management Applications. Updated: October 2026.
920,769 professionals have used our research since 2012.