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CA Deliver vs SAP Crystal Reports comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Deliver
Ranking in Reporting
34th
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
3
Ranking in other categories
No ranking in other categories
SAP Crystal Reports
Ranking in Reporting
13th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
52
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Reporting category, the mindshare of CA Deliver is 0.7%, up from 0.0% compared to the previous year. The mindshare of SAP Crystal Reports is 2.5%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Reporting Mindshare Distribution
ProductMindshare (%)
SAP Crystal Reports2.5%
CA Deliver0.7%
Other96.8%
Reporting
 

Featured Reviews

it_user837525 - PeerSpot reviewer
Senior Systems Engineer (Sr. level II) at a insurance company with 1,001-5,000 employees
Gives us one repository for various output formats and retention periods
A common theme with all CA products is they state compatibility with new technologies when it has not yet been proven. Much like other technology companies that have fallen into this trap, let feature and compatibly releases be controlled by the technical group, instead of the marketing and/or management people. I cite the example that CA mainframe products were deemed to be compatible with Extended Address Volumes (EAV) - larger sized disk volumes - when they were not. I have been doing this for 37 years and see it all too often, sometimes to the detriment of the company itself (Storage Technology Corp. and its Iceberg array comes to mind).
Salman Mukhtar Baig - PeerSpot reviewer
SAP Technical Manager at VS Furniture Middle East
Unlock data insights with seamless integration and robust reporting features
I assess the impact of SAP Crystal Reports' dynamic parameters on the customization and flexibility of my reports as very good. Sometimes it creates a problem when it suddenly closes during work due to improper shutdowns, but most of the time it's beneficial since I can fetch the data in one report very efficiently, which is great for the company. The sub reports in SAP Crystal Reports help me enhance the depth and detail of my reports by allowing me to use multiple sets of records, especially when I have very large requirements, such as company dashboards that show what sales, purchases, productions, and HR are doing. Using sub reports as the main report is very beneficial because I can pull multiple department data into the main report. Over the years, SAP Crystal Reports has had a very positive impact and benefits. It's a powerful tool to design any kind of report if you have knowledge of the database, and it can attach to both HANA and SQL databases. I can also connect this data with Excel, which makes it a very powerful tool for me.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Extremely stable and reliable, and easy to install."
"Flexibility of report configuration; allows for quick and simple amendments to definitions."
"The benefits are that it keeps their information for over 40 to 50 years, so in essence it's a digital bank for customer information."
"Having one repository for various output formats and retention periods. Provides the flexibility to establish hundreds of different retention entries, based upon business need, and then group the like retention period outputs together on the same media. It is very efficient."
"Having one repository for various output formats and retention periods, with the flexibility to establish hundreds of different retention entries based upon business need and then group the like retention period outputs together on the same media, is very efficient."
"Native connection, Subreports, pixel free formatting, free hand SQL, multiple sources, supports most databases"
"The organization has evaluated other products, but felt that this is a more mature reporting platform solution and it met many of our needs."
"Rapid report development, since the design interface makes coding easier."
"Our reports are no longer just a static product, as our users can actually interact with the reports and we can generate a single enterprise wide report where users simply navigate to see only what is pertinent to them."
"It has been around long enough that any challenges you encounter can easily be found with a Google search."
"It is essential for our ERP reporting to function, so the value is very high."
"The tool can be incredibly powerful and flexible for generating reports."
"We were able to develop several On-Time Performance reports to assist with correcting scheduling errors and location errors for our buses, allowing us to get a much more accurate picture of where we are and how to get where we want to be."
 

Cons

"A common theme with all CA products is they state compatibility with new technologies when it has not yet been proven. I cite the example that CA mainframe products were deemed to be compatible with Extended Address Volumes (EAV) - larger sized disk volumes - when they were not."
"Needs ability to allow export to xls/pdf, etc. (Note: this is available in add-on product CA – OM Web Viewer)."
"Needs ability to allow export to xls/pdf, etc. (Note: this is available in add-on product CA – OM Web Viewer)."
"A common theme with all CA products is they state compatibility with new technologies when it has not yet been proven."
"I work with the developers so I get what I want built into the project."
"I rate SAP Crystal Reports a seven out of ten because while reports sometimes lack clarity due to varying data scenarios affecting comprehension, the backend learning experience with data is ongoing and highlights existing challenges."
"I feel an improvement would be allowing users to change the font on translated fields."
"A real improvement would be a simpler system that allows users to play with the visualization without needing specialized skills and code."
"It needs better support for child reports."
"Customer support is spotty at best, and when they do get involved it has to be according to the support person's schedule."
"Customer service is terrible, if it wasn’t for the Google community there would not be any support at all."
"If at all possible, a little bit of improvement on the analytical side is needed."
"It's been difficult to scale for our needs."
 

Pricing and Cost Advice

"​Pricing is reasonable, licensing model suitable for large enterprises."
"This product costs a lot of money."
"I feel that SAP Crystal Reports is a reasonably priced product."
"SAP Crystal Reports is a very expensive solution."
"The cost of licensing can be a significant factor to consider when upgrading or transitioning to a new version of SAP Crystal Reports. It's important to evaluate the benefits and features offered by the new version against the associated costs to ensure it aligns with your organization's needs and budget."
"We pay fifteen hundred dollars as licensing fee."
report
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Manufacturing Company
9%
Government
8%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise15
Large Enterprise22
 

Questions from the Community

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What needs improvement with SAP Crystal Reports?
SAP Crystal Reports could be improved with more modern user-friendly interfaces and better integration with cloud platforms and AI tools. It would be beneficial to have easier integration with Azur...
What is your primary use case for SAP Crystal Reports?
I have been using SAP Crystal Reports for six months. I am using SAP Crystal Reports to develop data-driven reports and use customer data printing. When I use SAP Crystal Reports for customer data ...
What is your experience regarding pricing and costs for SAP Crystal Reports?
I am aware that the pricing of SAP Crystal Reports gradually changes. When I bought it last time, I don't remember the exact price, and I need to check the current price on the portal. SAP Crystal ...
 

Overview

 

Sample Customers

ERGO
City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP
Find out what your peers are saying about CA Deliver vs. SAP Crystal Reports and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.