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CA Deliver vs SAP Crystal Reports comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Deliver
Ranking in Reporting
41st
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
3
Ranking in other categories
No ranking in other categories
SAP Crystal Reports
Ranking in Reporting
7th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Reporting category, the mindshare of CA Deliver is 0.1%, up from 0.0% compared to the previous year. The mindshare of SAP Crystal Reports is 2.7%, down from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Reporting
 

Featured Reviews

it_user837525 - PeerSpot reviewer
Gives us one repository for various output formats and retention periods
A common theme with all CA products is they state compatibility with new technologies when it has not yet been proven. Much like other technology companies that have fallen into this trap, let feature and compatibly releases be controlled by the technical group, instead of the marketing and/or management people. I cite the example that CA mainframe products were deemed to be compatible with Extended Address Volumes (EAV) - larger sized disk volumes - when they were not. I have been doing this for 37 years and see it all too often, sometimes to the detriment of the company itself (Storage Technology Corp. and its Iceberg array comes to mind).
MUHAMMAD_IMRAN - PeerSpot reviewer
Crystal Reports enables comprehensive data visualization but requires consistent integration practices for optimal accuracy
SAP Crystal Reports provides a clear picture for customer and vendor orders, showing whether orders are pending and delivering receivable and payable statuses, which allows understanding different scenarios categorically for client needs, ultimately satisfying both customers and clients. The efficiency gained by our organization from SAP Crystal Reports is measurable through multiple export formats such as PDF and Excel, which makes accessing and understanding data from the database easier. The ability to generate different formats facilitates better data analysis, although occasionally advanced features such as workbench center directly enhance the experience. The impact of SAP Crystal Reports' dynamic parameters significantly affects the customization and flexibility of reports, allowing adjustments to parameters based on client needs, such as date, users, and ledger views, ensuring data is correctly collected and formatted according to the client's requirements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Flexibility of report configuration; allows for quick and simple amendments to definitions."
"Having one repository for various output formats and retention periods. Provides the flexibility to establish hundreds of different retention entries, based upon business need, and then group the like retention period outputs together on the same media. It is very efficient."
"The impact of SAP Crystal Reports' dynamic parameters significantly affects the customization and flexibility of reports, allowing adjustments to parameters based on client needs, such as date, users, and ledger views, ensuring data is correctly collected and formatted according to the client's requirements."
"SAP Crystal Reports offers a plethora of features, many of which were available much earlier than in the Crystal Reports we previously used. We extensively use its capabilities for generating general reports, working with Kaspersky data, and even incorporating images into our reports. The range of functions available in SAP Crystal Reports is diverse, and we leverage them across various systems for our needs."
"The overall environment is the best. Data management, graphs, and layout – everything is the best, in my opinion."
"We use SAP Crystal Reports for operational reporting."
"The most valuable feature is that from a user's point of view, it is easy to use and requires just a simple click to generate a report."
"The most valuable feature of the solution is that it is a fantastic way of generating reports."
"The initial setup of the solution is pretty easy."
"It is an user-friendly solution."
 

Cons

"A common theme with all CA products is they state compatibility with new technologies when it has not yet been proven. I cite the example that CA mainframe products were deemed to be compatible with Extended Address Volumes (EAV) - larger sized disk volumes - when they were not."
"Needs ability to allow export to xls/pdf, etc. (Note: this is available in add-on product CA – OM Web Viewer)."
"It has significantly enhanced security features, especially when compared to the standard security features of the earlier PeerSpot version I purchased. I've observed improvements in security, and overall, it's quite commendable. Regarding potential enhancements for the next release of this solution, I haven't closely examined SAP Crystal Reports 53. I've only encountered it briefly, perhaps once or twice. However, I anticipate that it likely offers advanced features distinct from its predecessor. I believe there may be notable improvements and additions in the latest version, and I look forward to exploring them further."
"Maybe some Power BI-related features could be added, like dashboards or direct editing in reports."
"If at all possible, a little bit of improvement on the analytical side is needed."
"There could be improvements made to the analytics capabilities."
"SAP Crystal Reports has some compatibility issues with third-party products."
"I rate SAP Crystal Reports a seven out of ten because while reports sometimes lack clarity due to varying data scenarios affecting comprehension, the backend learning experience with data is ongoing and highlights existing challenges."
"A real improvement would be a simpler system that allows users to play with the visualization without needing specialized skills and code."
"SAP Crystal Reports should provide better support for dynamic connectors."
 

Pricing and Cost Advice

"​Pricing is reasonable, licensing model suitable for large enterprises."
"This product costs a lot of money."
"I feel that SAP Crystal Reports is a reasonably priced product."
"The cost of licensing can be a significant factor to consider when upgrading or transitioning to a new version of SAP Crystal Reports. It's important to evaluate the benefits and features offered by the new version against the associated costs to ensure it aligns with your organization's needs and budget."
"We pay fifteen hundred dollars as licensing fee."
"SAP Crystal Reports is a very expensive solution."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
10%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What needs improvement with SAP Crystal Reports?
I believe SAP Crystal Reports could be improved or enhanced because one of the problems I am facing with it is that sometimes it hangs and uses too much memory, which is frustrating. If it is close...
What is your primary use case for SAP Crystal Reports?
My usual use cases for SAP Crystal Reports involve designing reports based on the requirements of the clients and management, such as profit and loss, graphs, multiple reports, sub reports, and das...
What do you like most about SAP Crystal Reports?
We use SAP Crystal Reports for operational reporting.
 

Overview

 

Sample Customers

ERGO
City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP
Find out what your peers are saying about CA Deliver vs. SAP Crystal Reports and other solutions. Updated: July 2025.
865,484 professionals have used our research since 2012.