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Broadcom Service Virtualization vs OpenText Functional Testing comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Broadcom Service Virtualiza...
Average Rating
8.2
Number of Reviews
97
Ranking in other categories
Service Virtualization (1st)
OpenText Functional Testing
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
98
Ranking in other categories
Functional Testing Tools (4th), Mobile App Testing Tools (2nd), Regression Testing Tools (3rd), API Testing Tools (5th), Test Automation Tools (5th)
 

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. Broadcom Service Virtualization is designed for Service Virtualization and holds a mindshare of 28.6%, down 36.7% compared to last year.
OpenText Functional Testing, on the other hand, focuses on Functional Testing Tools, holds 6.2% mindshare, down 10.2% since last year.
Service Virtualization Mindshare Distribution
ProductMindshare (%)
Broadcom Service Virtualization28.6%
Parasoft Virtualize26.2%
OpenText Service Virtualization14.8%
Other30.400000000000006%
Service Virtualization
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
OpenText Functional Testing6.2%
Tricentis Tosca12.0%
BrowserStack6.8%
Other75.0%
Functional Testing Tools
 

Featured Reviews

DM
Senior Project Manager at Infosys
Can be used for the virtualization of TCP/IP protocols for third-party terminal insurance
We use it for the virtualization of third-party APIs for performance testing. Our second use case is related to the virtualization of TCP/IP protocols for third-party terminal insurance, which is used for insurance clients In the case of the virtualization of TCP/IP protocols for third-party…
Kevin Copple - PeerSpot reviewer
Sr. Quality Assurance Project Manager at a tech services company with 501-1,000 employees
Has supported faster test execution and increased flexibility while offering room to improve support responsiveness
Reducing the levels of support is something they could continue to improve. They tend to have an entry-level person that may not be as familiar with the product that fields the calls, which creates another day of delay to get to the level that's needed. This is a common practice across most companies where you call, you get the entry-level person, and then they work their way up to help screen calls so that they are more focused.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Unit testing or early life testing did not have to be stopped or delayed because those services were not available."
"I think the pricing is quite fair because this solution provides a lot of functionalities, and is quite stable."
"Scalability has actually worked well and we are able to bring it to multiple environments."
"The most valuable feature is that it supports so many protocols. We, being a large bank, have almost all the protocols, and it supports all of them, so that's one good thing."
"The innovation is amazing. CA has continued to add to services that it supports, the transports that it supports, and has built all of the enterprise capabilities into the product as well."
"CA Service Virtualization has helped us advance the development cycle when third-party interfaces are not available to us."
"There are several areas that are easily configurable."
"We had a number of back-end services that were not available during testing times. What this had allowed us to do is get our early life testing done while those services are not available."
"The OpenText solution is the best of breed and the best solution on the market for large customers."
"I find UFT One to be very good for thick clients, which are non-browser applications."
"Has improved our organization by allowing us to obtain fast, detailed information about the behavior of our products and to supply this to the customer, enabling us to work together without the need for special programming knowledge."
"The solution has good out-of-the-box protocols."
"The stop automation is a great feature."
"The most valuable features for us are the GUI, the easy identification of objects, and folder structure creation."
"The OpenText solution is the best of breed and the best solution on the market for large customers."
"It's not only web-based but also for backend applications; you can also do the integration of the applications."
 

Cons

"The cost is an area that needs improvement. There are a couple of other tools which provide support for performance testing with the base version itself, but Broadcom needs a separate component to support virtualization for performance testing. This is a costly component."
"We had to implement an external service catalog. We put it in ServiceNow. I would like to see an integrated service catalog."
"I really want to see more of the "express" kind of model, where you get a little bit for free. I'd love to be able to see you be able to edit and author tests without having to be connected to a licensed server. And then, if you want to go and execute tests, then you go and connect to the server... I think it would unblock people to be able to do a lot more work from home or from remote places, where they can't really connect to the server."
"CA actually releases a new version every year. We had issues with the upgrade prior to the latest one."
"I would rate the tech support a nine out of ten. They need more knowledge about the connectivity to DevOps orchestration."
"More examples of portal-based virtualization."
"UI should be more user friendly: better usability, more testing oriented."
"Needs some additional lightweight, portable elements."
"You have to deal with issues such as the firewall and how can the tool talk with the application, i.e., if the application is on a company network and so on. That, of course, is important to figure out."
"The solution is expensive."
"They need to reduce the cost because it is pretty high. It's approximately $3,000 per user."
"They need to reduce the licensing cost. There's pushback from customers because of the cost."
"Micro Focus UFT One could benefit from creating modules that are more accessible to non-technical users. Without a developer background or at least basic knowledge of VBScript, using Micro Focus UFT One may not be feasible for everyone. This is something that Micro Focus, now owned by OpenText, should consider in order to cater to business professionals as well. While Micro Focus UFT One does have a recording function, it still requires a certain level of IT proficiency to create effective automation, which may be challenging for those outside of the technical field."
"The product should evolve to be flexible so one can use any programming language such as Java and C#, and not just VB script."
"Scripting has become more complex from a maintenance standpoint to support additional browsers."
"There could be improvements in report export features similar to SmartBear."
 

Pricing and Cost Advice

"I think the pricing is quite fair because this solution provides a lot of functionalities, and is quite stable."
"I don't have the exact dollar amount, but we have spent close to $1,000,000 for a three-year agreement, for an enterprise level."
"There is a yearly licensing cost, and I would give it a four out of five."
"There are additional fees for advanced-level technical support."
"The price is one aspect that could be improved."
"The price is reasonable."
"Compared to other tools in the market, UFT One is very competitive. The recent Covid pandemic situation also hit customer budgets significantly, so Micro Focus offered some discounted prices, which is definitely competitive."
"The licensing cost is high. There are no additional costs to the standard license."
"For the price of five automation licenses, you simply would not be able to hire five manual testers for two years worth of 24/7 manual testing work on demand."
"HPE recently extended the demo license period from 30 days to 60 days which was a very wise and popular decision to give potential customers more time to install it and try it for free. Even if your company has a salesperson come in and demo UFT, I would highly encourage at least one of your developers or automation engineers to download and install it to explore for themselves the functionality and features included during the demo trial period."
"The licensing and pricing model is confusing."
"It took about five years to break even. UFT is costly."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Marketing Services Firm
11%
Manufacturing Company
10%
Performing Arts
8%
Manufacturing Company
21%
Financial Services Firm
14%
Computer Software Company
8%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise8
Large Enterprise98
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise71
 

Questions from the Community

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How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...
What needs improvement with Micro Focus UFT One?
Reducing the levels of support is something they could continue to improve. They tend to have an entry-level person that may not be as familiar with the product that fields the calls, which creates...
What is your primary use case for Micro Focus UFT One?
I'm more familiar with Functional Testing. OpenText Functional Testing for Developers is a different product set that functions as an IDE for writing custom code. We don't leverage that product bec...
 

Also Known As

ITKO LISA, CA LISA, CA Service Virtualization
Micro Focus UFT One, Micro Focus UFT (QTP), QTP, Quick Test Pro
 

Overview

 

Sample Customers

Union Bank, Swisscom, Autotrader, KPN, ING Bank, Best Buy, American Family Insurance, TESCO, Telefonica, Molina Healthcare, California DMV, Aktia, City Index, Con-way, DirecTV, GRU Airport, Liquidnet, NAB, Nordstrom, T-Mobile, TIM Brasil, 
Sage, JetBlue, Haufe.Group, Independent Health, Molina Healthcare, Cox Automotive, andTMNA Services
Find out what your peers are saying about Broadcom, Tricentis, Parasoft and others in Service Virtualization. Updated: March 2026.
884,192 professionals have used our research since 2012.