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Broadcom Service Virtualization vs OpenText Functional Testing comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Broadcom Service Virtualiza...
Average Rating
8.2
Number of Reviews
97
Ranking in other categories
Service Virtualization (1st)
OpenText Functional Testing
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
98
Ranking in other categories
Functional Testing Tools (4th), Mobile App Testing Tools (2nd), Regression Testing Tools (3rd), API Testing Tools (5th), Test Automation Tools (5th)
 

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. Broadcom Service Virtualization is designed for Service Virtualization and holds a mindshare of 27.7%, down 35.3% compared to last year.
OpenText Functional Testing, on the other hand, focuses on Functional Testing Tools, holds 6.4% mindshare, down 10.1% since last year.
Service Virtualization Market Share Distribution
ProductMarket Share (%)
Broadcom Service Virtualization27.7%
Parasoft Virtualize22.8%
OpenText Service Virtualization14.8%
Other34.7%
Service Virtualization
Functional Testing Tools Market Share Distribution
ProductMarket Share (%)
OpenText Functional Testing6.4%
Tricentis Tosca12.9%
BrowserStack7.5%
Other73.2%
Functional Testing Tools
 

Featured Reviews

DM
Senior Project Manager at Infosys
Can be used for the virtualization of TCP/IP protocols for third-party terminal insurance
We use it for the virtualization of third-party APIs for performance testing. Our second use case is related to the virtualization of TCP/IP protocols for third-party terminal insurance, which is used for insurance clients In the case of the virtualization of TCP/IP protocols for third-party…
Kevin Copple - PeerSpot reviewer
Sr. Quality Assurance Project Manager at a tech services company with 501-1,000 employees
Has supported faster test execution and increased flexibility while offering room to improve support responsiveness
Reducing the levels of support is something they could continue to improve. They tend to have an entry-level person that may not be as familiar with the product that fields the calls, which creates another day of delay to get to the level that's needed. This is a common practice across most companies where you call, you get the entry-level person, and then they work their way up to help screen calls so that they are more focused.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to create virtual services and deploy them as Docker containers, and include them in our Jenkins build pipelines, is a valuable feature."
"The most valuable feature is that it supports so many protocols. We, being a large bank, have almost all the protocols, and it supports all of them, so that's one good thing."
"We have been using it extensively for the shift left process and testing. It helps us to accelerate and virtualize services and assets that we don't have. It enables to test faster."
"You can have a lot of different people with different technologies use the tool, without any programming experience at all, all the way up to people who can program. And then, the more technical that you are, the more programming you have, the more you're able to customize the tool."
"There are several areas that are easily configurable."
"The ability to do parallel development and testing reduces our costs for duplicating environments, improving the productivity of our developers, and bringing products faster to market."
"You can create virtual services from a live recording or convert raw traffic into request/response pairs."
"We have had developers produce code later than we wanted to, but we've had some other stuff that was dependent on that. So what we were able to do was virtualize these assets and then go forward with our developer and not have to wait for these additional services to be available."
"The stop automation is a great feature."
"UFT has improved our ability to regression test."
"The OpenText solution is the best of breed and the best solution on the market for large customers."
"​Record and Replay to ease onboarding of new users."
"The best feature of UFT by far is its compatibility with a large variety of products, tools and technologies. It is currently a challenge to find a single tool on the market besides UFT that will successfully automate tests for so many projects and environments."
"It is a stable solution."
"One advantage of Micro Focus UFT is that it is more compatible with SAP, Desktop ECC SAP, than S/4HANA."
"It is easy to automate and new personnel can start learning automation using UFT One. You don't have to learn any scripting."
 

Cons

"It is not a stable solution."
"CA actually releases a new version every year. We had issues with the upgrade prior to the latest one."
"I would rate the tech support a nine out of ten. They need more knowledge about the connectivity to DevOps orchestration."
"The cost is an area that needs improvement. There are a couple of other tools which provide support for performance testing with the base version itself, but Broadcom needs a separate component to support virtualization for performance testing. This is a costly component."
"​From a reporting perspective I think we would like to have a more user-friendly approach."
"More examples of portal-based virtualization."
"We had to implement an external service catalog. We put it in ServiceNow. I would like to see an integrated service catalog."
"I'd like to see more of the newer technologies included in there, looking mainly from a mobile perspective, possibly, so you can virtualize some of the aspects that we're going to be doing for mobile testing."
"We frequently encountered stability issues when the browser dependency caused Windows to consume memory without releasing it, leading to crashes during regression testing."
"Sometimes it appears that UFT takes a while to open and sometimes will run slower than expected. Also, UFT uses a lot of memory. On this note, if you are running UFT on a virtual server I would add more RAM memory than the minimum requirements especially when using multiple add-ins. HP is pretty good about coming out with new patches to fix known issues and it pays for the user to check for new patches and updates on a regular basis."
"They tend to have an entry-level person that may not be as familiar with the product that fields the calls, which creates another day of delay to get to the level that's needed."
"Customer service is a big drawback. From my personal experience, after creating a ticket, it takes three to five days for them to acknowledge it and then send it to somebody."
"The initial setup is complex."
"The speed could be improved because a large test suite takes some time to execute."
"The tool needs to improve its performance since it can become heavy."
"Sometimes, the results' file size can be intense. I wish it was a little more compact."
 

Pricing and Cost Advice

"I think the pricing is quite fair because this solution provides a lot of functionalities, and is quite stable."
"There are additional fees for advanced-level technical support."
"There is a yearly licensing cost, and I would give it a four out of five."
"I don't have the exact dollar amount, but we have spent close to $1,000,000 for a three-year agreement, for an enterprise level."
"The licensing and pricing model is confusing."
"It's a yearly subscription. There are no additional costs to the standard subscription."
"There are no additional costs involved apart from the standard license."
"The pricing of the product is an issue."
"The price is one aspect that could be improved."
"Compared to other tools in the market, UFT One is very competitive. The recent Covid pandemic situation also hit customer budgets significantly, so Micro Focus offered some discounted prices, which is definitely competitive."
"Its price is reasonable compared to other vendors."
"HPE recently extended the demo license period from 30 days to 60 days which was a very wise and popular decision to give potential customers more time to install it and try it for free. Even if your company has a salesperson come in and demo UFT, I would highly encourage at least one of your developers or automation engineers to download and install it to explore for themselves the functionality and features included during the demo trial period."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Marketing Services Firm
11%
Manufacturing Company
10%
Computer Software Company
9%
Manufacturing Company
21%
Financial Services Firm
14%
Computer Software Company
9%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise8
Large Enterprise98
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise71
 

Questions from the Community

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How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...
What needs improvement with Micro Focus UFT One?
Reducing the levels of support is something they could continue to improve. They tend to have an entry-level person that may not be as familiar with the product that fields the calls, which creates...
What is your primary use case for Micro Focus UFT One?
I'm more familiar with Functional Testing. OpenText Functional Testing for Developers is a different product set that functions as an IDE for writing custom code. We don't leverage that product bec...
 

Also Known As

ITKO LISA, CA LISA, CA Service Virtualization
Micro Focus UFT One, Micro Focus UFT (QTP), QTP, Quick Test Pro
 

Overview

 

Sample Customers

Union Bank, Swisscom, Autotrader, KPN, ING Bank, Best Buy, American Family Insurance, TESCO, Telefonica, Molina Healthcare, California DMV, Aktia, City Index, Con-way, DirecTV, GRU Airport, Liquidnet, NAB, Nordstrom, T-Mobile, TIM Brasil, 
Sage, JetBlue, Haufe.Group, Independent Health, Molina Healthcare, Cox Automotive, andTMNA Services
Find out what your peers are saying about Broadcom, Tricentis, Parasoft and others in Service Virtualization. Updated: February 2026.
882,479 professionals have used our research since 2012.