We performed a comparison between Broadcom DX Application Performance Management and OpenText Real User Monitoring based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."We make custom dashboards for our development areas so they can understand how busy traffic affects their application with traffic. They can see how traffic directly affects their application in positive or negative ways."
"In terms of stability, it has been stable so far."
"We did the setup for a new datacenter, and that was pretty straightforward."
"The CA tools allow to me to get into detailed transactions for custom ranking, and be able to make predictions. It also gathers data. Some other tools may be good at one area, but not good overall, including the mainframe."
"Attribute decoration is a unique and very powerful feature. We can add meaningful meta information based on our internal demand."
"For the most part, we run constantly without any issue at this point because of APM."
"We understand for APM, it has the ability to drill down and do the end-to-end monitoring that we are looking for."
"An application is quite complicated in the environment of a software reliability engineer, because our applications are like a black box. Thanks to CA APM we are able to transform this black box to a gray box by using the transaction trace functionality services. For me it's the most valuable service of the solution."
"Very easy to implement."
"Real User Monitor has improved our productivity."
"The technical support is good at resolving issues."
"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application."
"The most valuable feature is application performance monitoring."
"The reporting feature is good for us."
"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."
"One of the challenges is agent releases. So as we employ agents, they are done relatively manually. A little bit of automating of agent release would be helpful."
"Technical support is slow to respond and also asks redundant questions."
"CEM needs to be simplified, because it causes too many interruptions in our daily work."
"As applications move to the cloud, we need more cloud-based solutions from CA APM. This is currently unavailable."
"Issue resolution needs to be faster, rather than having users wait for the next release for issues to be fixed."
"The solution still needs the administrator of APM to know a lot more to configure and control everything. So it's a headache for the administrator to do the daily jobs."
"Very often, we use tools such as Kibana or Jaspersoft for dashboards and reporting on CA APM data because CA APM’s old interfaces do not reflect well in modern displays, compared to those new tools."
"System incident analysis and performance monitoring need improvement."
"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."
"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."
"Some issues with login errors."
"This technology is considered to be older."
"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."
"We would like to see support for non-Windows environments."
"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."
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Broadcom DX Application Performance Management is ranked 25th in Application Performance Monitoring (APM) and Observability with 161 reviews while OpenText Real User Monitoring is ranked 45th in Application Performance Monitoring (APM) and Observability with 8 reviews. Broadcom DX Application Performance Management is rated 8.0, while OpenText Real User Monitoring is rated 6.2. The top reviewer of Broadcom DX Application Performance Management writes "Provides efficiency in migration and DAW but requires a high level of administrator knowledge for configuration". On the other hand, the top reviewer of OpenText Real User Monitoring writes "The reports and metrics we collect help us to improve our services". Broadcom DX Application Performance Management is most compared with Dynatrace, AppDynamics, VMware Aria Operations for Applications, BMC TrueSight Operations Management and New Relic, whereas OpenText Real User Monitoring is most compared with AppDynamics, Dynatrace, Honeycomb.io and VMware Aria Operations for Applications.
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