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Box - Intelligent Content Management vs Jive comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 12, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Box - Intelligent Content M...
Ranking in Enterprise Content Management
9th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
44
Ranking in other categories
Cloud Storage (10th), Digital Asset Management (3rd), Document Management Software (3rd), Content Collaboration Platforms (8th)
Jive
Ranking in Enterprise Content Management
27th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
Web Content Management (20th), Corporate Portals (Enterprise Information Portals) (6th), Enterprise Social Software (8th), Knowledge Management Software (16th), Enterprise Intranet (3rd)
 

Mindshare comparison

As of September 2026, in the Enterprise Content Management category, the mindshare of Box - Intelligent Content Management is 4.1%, down from 4.2% compared to the previous year. The mindshare of Jive is 1.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
Box - Intelligent Content Management4.1%
Jive1.3%
Other94.6%
Enterprise Content Management
 

Featured Reviews

Jeremey Kenney - PeerSpot reviewer
Manager, Technology & Integration at GlobalMac IT
Secure file governance has improved collaboration and automation for client document workflows
The best features are around security, being able to set up different groups, and the governance features are really great. The new AI functionality that they released has been pretty handy. For governance and security, the audit trail capability is excellent. We are able to see when people interact or change files or if something was deleted, and we can go through and review that audit trail. The AI has been great for creating different workflows that we are able to execute. When a form gets submitted into Box - Intelligent Content Management or a file is uploaded, there are certain automations that we can put in place to where it can essentially generate tickets in our system for new users or other tasks.
GD
VP - International Business at Amtex S.A.
A flexible solution that improves our administrative efficiency
We use Jive-n for followups on details regarding purchase orders, shipping documents, and other information We are able to handle more than one hundred POs at any given time with their shipping docs and info, with only one person in charge. This solution provides great flexibility of permission…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features I have found to be most helpful over other cloud storage platforms are: Collaboration - just not that it exists, but it is easy and user friendly, allowing data that is necessary to be worked on to be brought to the surface; Security - focus on compliance, encryption, enterprise grade management; 3rd Party Integrations - allowing for Box to truly be a platform to be used with other software."
"Box had a very easy-to-use search feature and a good user interface on its website, which was faster and better than SharePoint."
"The editable features and upgrading capabilities are great."
"File sharing, authorization on the back, its ease of use and reliable uptime performance are valuable features of this solution."
"Box thinks of features before I realize I want them!"
"Box's automation capabilities have helped optimize my business processes by saving time for sharing or sending files between the team."
"They're the most compliant company we've ever encountered."
"The beauty of Box is that you don't need to download the document on your computer to edit it and then upload it again, because you can edit the content while the document is in the cloud."
"Jive came out on top for feature, price, and ability to meet regulatory needs."
"Jive-n offers the best curated experience of the social-based content for enterprises."
"Various business groups were able to collaborate effectively using this tool."
"The platform works well to collaborate with creating documents or media for a specific goal."
"In comparison to other platforms, Jive-n provides the fastest way to integrate new affiliates into your organization."
"We recently rebranded our organization and used this tool as our primary channel."
"Colleagues are more informed, it is easier to find content, and silo breaking has significantly improved our collaboration."
"We are able to handle more than one hundred POs at any given time with their shipping docs and info, with only one person in charge."
 

Cons

"The waterfall methodology for folders does not allow for privatization of folders at the root level, which sometimes may be necessary."
"I wish the search was faster, like a google search."
"Technical support has some room for improvement, but nothing insurmountable."
"Tasks and comments could be easier to see, report, search, and manage."
"I find their API to be quite complex and it could be more straightforward."
"The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem."
"I truly believe that Box should have a box consulting division which would really enable customers who do not necessarily want to work with ISVs."
"Better integration with other solutions is needed."
"Stream activity could be better organized."
"Jive-n can improve their integration, plugins and democratize their configuration abilities."
"Create a better way of adding users in bulk by email address."
"We had major performance issues when our user base went up."
"Standard Silver technical support is similar to standard support by all vendors, i.e., not quick enough."
"The mobile app could be better."
"The search engine could be improved and also provide some kind of indexing."
"A visual navigator would be very useful as many colleagues have an issue to find their way and connect the dots."
 

Pricing and Cost Advice

"The more you dig, the deeper the level of tools, and the more expensive it becomes."
"Box's pricing is excellent."
"There's a free version that allows you to use it with almost full-feature access. Even in the free version, it gives you all you need."
"It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"
"I have to pay for Box. It could be a little cheaper. On a scale from one to ten, I would give the pricing a five."
"Box needs to improve with their pricing in terms of licensing costs."
"They are very price competitive when pushed. Initially, they come out with a standard list price, but they are willing to be very competitive. The Box price was pretty much equal to or lower than the Citrix price, and Box has more features."
"A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."
Information not available
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Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.
914,322 professionals have used our research since 2012.
 

Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Outsourcing Company
10%
Construction Company
8%
Comms Service Provider
8%
Construction Company
23%
Financial Services Firm
12%
Manufacturing Company
10%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise10
Large Enterprise32
By reviewers
Company SizeCount
Small Business5
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Box?
Box - Intelligent Content Management has fairly good pricing for licenses, especially if you do an annual plan. We always suggest our clients do a month-to-month plan so that they have flexibility ...
What needs improvement with Box?
I would suggest more out-of-the-box integrations as far as the automations go. Box - Intelligent Content Management has many templates, and you can customize some things, but there appear to be som...
What is your primary use case for Box?
Box - Intelligent Content Management is used for file storage for clients and provides a secure way to share files with other people as well as internally with our team. Box - Intelligent Content M...
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Also Known As

No data available
Clearspace, Jive SBS, Jive Engage, Jive-x, Jive-n
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Eloqua, Hitachi Data Systems,T-Mobile, UBM, Thomson-Reuters, Groupon, Nike, Cisco, and others.
Find out what your peers are saying about Box - Intelligent Content Management vs. Jive and other solutions. Updated: September 2026.
914,322 professionals have used our research since 2012.