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Box - Intelligent Content Management vs Jive comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 12, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Box - Intelligent Content M...
Ranking in Enterprise Content Management
10th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
43
Ranking in other categories
Cloud Storage (10th), Digital Asset Management (4th), Document Management Software (5th), Content Collaboration Platforms (8th)
Jive
Ranking in Enterprise Content Management
28th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
Web Content Management (20th), Corporate Portals (Enterprise Information Portals) (7th), Enterprise Social Software (8th), Knowledge Management Software (12th), Enterprise Intranet (3rd)
 

Mindshare comparison

As of August 2026, in the Enterprise Content Management category, the mindshare of Box - Intelligent Content Management is 3.6%, down from 4.2% compared to the previous year. The mindshare of Jive is 1.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
Box3.6%
Jive1.2%
Other95.2%
Enterprise Content Management
 

Featured Reviews

Chirag Morajkar - PeerSpot reviewer
Lead Ai Tech And Tech Automation Engineer at a individual & family service with 11-50 employees
Structured cloud storage has streamlined document collaboration and automated workflows
The biggest friction point I have encountered with Box is mainly the pricing part; I think five dollars for this platform is not necessarily justified. While I have used it for integrating and using it as a cloud platform, I have not encountered any significant negative aspects. A few times, I might have faced performance issues, but I am uncertain whether that was due to the automation platform or Box itself. Overall, the only thing I could mention is that it can take a little time to understand how the integration works with Box; setup and figuring out what can and cannot be done might take some time, but other than that, I do not think anything else bothered me. One thing I would want Box to introduce to improve the platform and make it stand out even more would be incorporating AI. For example, the only way to identify documents shared in Box currently is by their names, and if those names are not precise, I can get confused. If Box had an AI feature to summarize and identify documents based on their contents, it would significantly enhance usability. AI is essential for making work easier, so that would be an excellent addition to the platform.
GD
VP - International Business at Amtex S.A.
A flexible solution that improves our administrative efficiency
We use Jive-n for followups on details regarding purchase orders, shipping documents, and other information We are able to handle more than one hundred POs at any given time with their shipping docs and info, with only one person in charge. This solution provides great flexibility of permission…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use Box as a cloud-based storage service for our employees to share documents, such as presentations, between people, and some of our customers have many gigabytes in files and we set up shared access to them using Box."
"You can upload your bin, upload your files quickly, and download your files quickly, and you can use it on your own, on an iPad, or on your mobile phones whenever you wish to."
"The most valuable feature of this solution is the set of security options that can be set when sharing files with a group."
"File/Folder collaboration has allowed our users to work together, eliminate silos and reduce unnecessary email."
"Box is extremely stable, they have not been hacked or lost any data in the past seventeen years. I am very impressed with it."
"Being able to securely invite, share folders, do version control, and comment on files so quickly and easily without using unsecure large email attachments is a major productivity gain."
"The most valuable feature of Box is security."
"The ability to collaborate around data anywhere, anytime is the most powerful features of Box."
"Colleagues are more informed, it is easier to find content, and silo breaking has significantly improved our collaboration."
"Jive-n offers the best curated experience of the social-based content for enterprises."
"We are able to handle more than one hundred POs at any given time with their shipping docs and info, with only one person in charge."
"Jive came out on top for feature, price, and ability to meet regulatory needs."
"Various business groups were able to collaborate effectively using this tool."
"The platform works well to collaborate with creating documents or media for a specific goal."
"In comparison to other platforms, Jive-n provides the fastest way to integrate new affiliates into your organization."
"We recently rebranded our organization and used this tool as our primary channel."
 

Cons

"Sometimes, their website doesn't work properly."
"The solution's data security should be improved."
"Better integration with other solutions is needed."
"There are still some management features I would like to see improved, giving more control to IT."
"Technical support has some room for improvement, but nothing insurmountable."
"If there was a plugin that added some sort of toolbar in Office, that would be great."
"With OneDrive, you can continuously save your files over a Box folder. That is something I wish we could have."
"I haven't really come across a case where we're not able to use it for what it is, so I don't really have anything holding us up or any customers holding us up at this point that I know of. There are always some limitations, but as a technologist, I just live with them, and there is always room for improvement, but I don't have anything quantifiable."
"Standard Silver technical support is similar to standard support by all vendors, i.e., not quick enough."
"Jive-n can improve their integration, plugins and democratize their configuration abilities."
"We had major performance issues when our user base went up."
"Stream activity could be better organized."
"The search engine could be improved and also provide some kind of indexing."
"A visual navigator would be very useful as many colleagues have an issue to find their way and connect the dots."
"Create a better way of adding users in bulk by email address."
"The mobile app could be better."
 

Pricing and Cost Advice

"I believe Box is cheaper than SharePoint."
"My organization pays for the license."
"Box's pricing is excellent."
"Better sign a full year's contract to get a discount."
"Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."
"A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."
"The more you dig, the deeper the level of tools, and the more expensive it becomes."
"Box needs to improve with their pricing in terms of licensing costs."
Information not available
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Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.
909,153 professionals have used our research since 2012.
 

Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
9%
Manufacturing Company
8%
Comms Service Provider
7%
Construction Company
24%
Financial Services Firm
13%
Manufacturing Company
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise10
Large Enterprise30
By reviewers
Company SizeCount
Small Business5
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Box?
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us. We did not go to payment and other matters like this.
What needs improvement with Box?
The biggest friction point I have encountered with Box is mainly the pricing part; I think five dollars for this platform is not necessarily justified. While I have used it for integrating and usin...
What is your primary use case for Box?
My main use case for Box is storing cloud content on its cloud and managing it as a collaborating platform so that I can store secure files and share through Box. I use it for document management a...
Ask a question
Earn 20 points
 

Also Known As

No data available
Clearspace, Jive SBS, Jive Engage, Jive-x, Jive-n
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Eloqua, Hitachi Data Systems,T-Mobile, UBM, Thomson-Reuters, Groupon, Nike, Cisco, and others.
Find out what your peers are saying about Box - Intelligent Content Management vs. Jive and other solutions. Updated: August 2026.
909,153 professionals have used our research since 2012.