Bonita vs Sales Creatio comparison

The compared Bonitasoft and Creatio solutions aren't in the same category. Bonitasoft is ranked #16 in BPM , with an average rating of 8.3, and holds a 3.6% mindshare in the category. Creatio is ranked #22 in CRM , with an average rating of 9.0, and holds a 0.7% mindshare. Additionally, 96% of Bonitasoft users are willing to recommend the solution, compared to 100% of Creatio users who would recommend it.

Bonita

Read 27 Bonita reviews

2,799 Views
2,048 Comparison Views

96% willing to recommend

Sales Creatio

Read 8 Sales Creatio reviews

364 Views
269 Comparison Views

100% willing to recommend

Bonita

Sales Creatio

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Bonita and Sales Creatio based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, Apache, Automation Anywhere and others in Business Process Management (BPM).

To learn more, read our detailed Business Process Management (BPM) Report (Updated: April 2025).

Buyer's Guide

Business Process Management (BPM)

April 2025

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Helped 851,174 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bonita

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Design (14th), Business Process Management (BPM) (16th), Process Automation (13th)

Sales Creatio

Average Rating

9.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

CRM (22nd), Sales Force Automation (8th)

Mindshare comparison

Bonita and Sales Creatio aren’t in the same category and serve different purposes. Bonita is designed for Business Process Management (BPM) and holds a mindshare of 3.6%, up 2.9% compared to last year.
Sales Creatio, on the other hand, focuses on CRM, holds 0.7% mindshare, down 1.0% since last year.

Business Process Management (BPM)

CRM

Featured Reviews

Paparao Nadipineni

Architect at Evoke

A simple and lightweight college course automation system with third-party integrations

The initial setup is straightforward and can be completed with the environment within an hour. First, take the latest from the git repository and check the git code to the monitor studio and a bar file, a deployable Bonita archive file. Then, take that process to the Bonita server, running at runtime on another server. Finally, deploy and enable it by selecting the proper organization.

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HaroldBusby

Senior Sales Manager at Sales Informatics

Offers agility and how quickly it can be modified to meet the workflows of any organization

The biggest area of improvement for me is the mobile app. Creatio has moved towards this composable architecture and user interface, and it looks good and works well on a laptop or tablet. But the mobile app could be improved. Only half of the mobile app uses the new architecture, and I believe their roadmap is to fully update it so there's a consistent user interface throughout the mobile app. Some of it uses the older Creatio technology, some of it's newer, and I think they're aiming to have it fully updated sometime in the second quarter. That will be a big jump. It supports the remote sales team, but it could be a lot better. Creatio needs to move the mobile app update higher on its priority list. We can see a difference when we look at other mobile CRM solutions out there – Creatio's mobile app isn't as fresh as other parts of the application. The other area I'd like to see Creatio improve – is the development of a robust field service application or enhancement to their existing Service Creatio module. It should be a separate product called Creatio Field Service. Field service is important because it addresses the large number of workers out there who aren't desk-bound, and that really corresponds with the mobile app improvements.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Compared to other products on the market, Bonita presents a pretty acceptable level of robustness."

"The solution is easy to use."

"This product is very easy-to-use and user-friendly."

"Process automation with Bonita BPM is really easy."

"I really enjoy using the workflow management."

"Bonita is user-friendly."

"The solution is stable. Even the older versions are stable."

"Flexible and drag-and-drop type of UI is very valuable. The integrations are also very good. You can build workflows very quickly, which is my favorite activity. By using the GUI, you can build the entire mechanism, notifications, and all this kind of stuff."

More Bonita pros

"I like Creatio's workflows, automation, and no-code features that we can update as we wish."

"Its configurability in terms of being able to change screens and fields and create workflows that are compatible with our business objectives is most valuable."

"There's not a single CRM out there that is quite as flexible as Creatio CRM."

"It provides a customizable platform that enables companies to safely store and recognize customer data, as well as connect multiple channels and other related services."

"Each step of the customer journey is recorded by certain metrics and KPIs. If you want to do a lot deeper dive with Excel pivot tables or third-party analytics tools like Qlik or Tableau, that's an option."

"Intuitive, low-code CRM platform that's easy to integrate and use."

"With Sales Creatio, you can have a customer service review, and it is GDPR compliant."

Cons

"There could be an improvement in IoT connectivity."

"The community edition has limited module functionality. If they could release some of the functionality that's available in the enterprise edition that would be helpful to those learning to use the solution."

"There is a considerable learning curve."

"I should be able to park the tasks that are within a process in a kind of container, and dynamically, a super admin should be able to connect these processes. This kind of feature might be helpful."

"Automation in vacation of a human resources replacement would be a good improvement in the product."

"The interface is advanced and quite good, but it could improve."

"I would like to improve the product's load balancing."

"The main issue with Bonita is that the workspace crashes sometimes."

More Bonita cons

"There is still some room for improvement in the overall look and feel of the software."

"Out of the box connectors are great, but the ability of what is there versus other CRMs is limited."

"To benefit from this software you need to have somebody dedicated to customizing the features you're looking for and, to be honest, I do not have time to focus only on that."

"The marketing feature needs to be improved. Documentation on their website, or their knowledge base, also needs expansion and improvement."

"Creatio's mobile app could be more intuitive."

"The biggest area of improvement for me is the mobile app. Creatio has moved towards this composable architecture and user interface, and it looks good and works well on a laptop or tablet. But the mobile app could be improved."

"On the sales side, I would like to see a CPQ product, and on the services side, I'd like to see more of a field service automation feature."

"Sales Creatio should include better customizations."

Pricing and Cost Advice

"The product's pricing is acceptable. Pricing is yearly."

"The Community Edition comes free of charge."

"You pay an annual fee and can have an unlimited number of processes and users."

"Licensing cost for the Enterprise edition comes out to be around 40,000 a year. There is also a Community edition, which is free. Some customers can go for the Community edition, but some of them require the Enterprise edition. Big companies go for the Enterprise edition, which comes with a lot of additional features such as a mobile app."

"The product is not cheaper, not costlier; it is reasonable. Bonita’s license is very flexible, with options to meet the needs of different customers and clients. Previously, it was less flexible, but now, many different licensing options are available."

"The price is fair for what we are using the solution for."

"I am using the free version of Bonita."

"The Enterprise edition is very expensive."

More Bonita pricing and cost advice

"Sales Creatio's enterprise version is $60 per user per month. Other leaders in the Gartner Magic Quadrant for sales automation, such as SAP, Microsoft, Salesforce, and Oracle, are about $150 to $200 a month, and Creatio is $60."

"Creatio's most basic plan, which has Growth, Enterprise, and Ultimate, I use the Enterprise version. It's a fully-featured CRM that includes sales, marketing, and service, along with the studio product."

"Compared to Salesforce and other applications, Sales Creatio is a cost-effective solution."

"Pricing for this solution is more affordable than Salesforce, and the costs are upfront."

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

11%

Educational Organization

Manufacturing Company

23%

Computer Software Company

18%

Comms Service Provider

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Bonita compare with Camunda Platform?

One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...

See all answers

What do you like most about Bonita?

The user interface is easy to use.

See all answers

What is your experience regarding pricing and costs for Bonita?

The Enterprise edition is very expensive.

See all answers

What do you like most about Sales Creatio?

Each step of the customer journey is recorded by certain metrics and KPIs. If you want to do a lot deeper dive with Excel pivot tables or third-party analytics tools like Qlik or Tableau, that's an...

See all answers

What is your experience regarding pricing and costs for Sales Creatio?

Compared to Salesforce and other applications, Sales Creatio is a cost-effective solution. The fact that the solution is from an East European company makes it cheaper because of labor arbitrage. O...

See all answers

What needs improvement with Sales Creatio?

See all answers

Comparisons

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IBM BPM vs Bonita

Compared 4% of the time

SAP Signavio Process Manager vs Bonita

Compared 3% of the time

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Oracle CX Sales vs Sales Creatio

Compared 59% of the time

Oracle Fusion Service vs Sales Creatio

Compared 41% of the time

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Product Reports

Buyer's Guide

Bonita

May 2025

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Buyer's Guide

Sales Creatio

April 2025

Download Sales Creatio product report

Also Known As

Bonita BPM

No data available

Overview

Bonitasoft helps innovative companies worldwide deliver better digital user experiences for customers and employees. The extensible and open Bonita application platform unleashes the full potential of multidisciplinary development teams to create Living Apps: applications that allow continuous and incremental improvement, connecting tailored user interfaces with reliable back-office operations.

Bonitasoft

Sales Automation Software to accelerate the complete sales cycle — from lead to repeat sales

Sales Creatio is a cloud CRM system for comprehensive sales force automation from lead management to large enterprise sales. Employ out-of-the-box reference processes to manage the entire sales cycle! The product guides users through the entire sales process from the initial communication with a customer to the closed deal. Sales Creatio combines AI with leading UX to accelerate user adoption.

Creatio

Sample Customers

With more than 1000 customers in 75 countries, and its ecosystem of more than 120,000 members, Bonitasoft is the largest provider of open-source Business Process Management, Low-code and Digital Transformation software worldwide.

ABLV Bank, Pelco, Heinz, Bayer, Century21, Allianz, ABB, Tele2, ABLV, Yandex, Pepsico, PSA Peugeot Citroen, Fiscale, Mitsubishi Electric, Vivino

Buyer's Guide

Business Process Management (BPM)

April 2025

Download Free Report

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