Bonita and IBM Business Automation Workflow are both prominent in the business process management market. IBM has the upper hand due to its extensive feature set aimed at those seeking comprehensive solutions.
Features: Bonita provides an open-source platform offering flexibility in process design, third-party integrations, and a user-friendly drag-and-drop interface for quick workflow creation. IBM Business Automation Workflow delivers robust automation tools, advanced analytics, and ease of integration with existing IBM systems, ideal for innovative automation solutions.
Room for Improvement: Bonita could enhance its mobile portal features, improve rendering and performance, and expand upon its connectors to offer a wider range of enterprise integrations. IBM Business Automation Workflow would benefit from simplifying its deployment process, reducing the complexity of user interfaces to minimize disruptions, and providing better support for small businesses.
Ease of Deployment and Customer Service: Bonita offers a straightforward deployment model that is often praised for simplicity and strong troubleshooting support, making it suitable for smaller projects. IBM Business Automation Workflow requires a more involved deployment process; however, it is counterbalanced by extensive user support, which can be essential for large-scale operations.
Pricing and ROI: Bonita's lower setup cost offers a quick ROI, appealing to budget-conscious buyers. IBM Business Automation Workflow demands a higher initial investment, but this is justified through long-term value and comprehensive capabilities. The choice centers around budget considerations and the value placed on advanced automation features.
| Product | Market Share (%) |
|---|---|
| IBM Business Automation Workflow | 1.9% |
| Bonita | 3.1% |
| Other | 95.0% |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 4 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 3 |
| Large Enterprise | 16 |
IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow offering, all within a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM.
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