BMC TrueSight and vRealize Network Insight compete in the IT management solutions category. TrueSight has an edge in comprehensive event management for a wide range of IT resources, whereas vRealize is advantageous in network visualization and analytics.
Features: BMC TrueSight integrates various monitoring tools into a unified platform, offering rule-based alert routing and holistic visibility for health analysis. It supports a wide range of IT resources, including servers, networks, and applications. vRealize Network Insight provides detailed network flow visualization and insights into traffic patterns, making it beneficial for microsegmentation and troubleshooting in virtual environments. Its user-friendly interface enhances accessibility.
Room for Improvement: BMC TrueSight users desire simpler deployment, improved cloud monitoring, and enhanced AI features. It requires significant resources and technical expertise. Meanwhile, vRealize Network Insight could improve integration with third-party hardware, expand reporting capabilities, and strengthen onboarding efficiency. Users also note the need for better interoperability with non-VMware systems.
Ease of Deployment and Customer Service: BMC TrueSight's deployment is complex, mainly on-premises, requiring considerable resources. Customer service feedback is mixed. vRealize Network Insight, available both on-premises and private cloud, tends to have easier setup through VMware integration, though initial setup can be complex. Customer service also varies in quality and response time.
Pricing and ROI: Both are premium investments with complex licensing; TrueSight is often seen as costly due to its comprehensive functions, yet delivers long-term ROI by reducing IT costs. vRealize Network Insight, though expensive, offers value through effective network management. Initial costs are high, but operational efficiencies justify the investment, depending on organizational needs.
It's difficult to find necessary documentation, open tickets, and get support.
We are paying too much for technical support from VMware.
We are managing that one but usually we have an API connector between our firewall vendor and our VMware NSX.
Broadcom should improve by going back to what was working before, offering the suite of tools that clients actually use, and allowing clients to decide the best options for them.
Broadcom is known for increasing product prices, making them expensive compared to what people used to pay.
One of the biggest problems with VMware NSX is logging, and vRealize Network Insight helps by providing comprehensive logs.
| Product | Market Share (%) |
|---|---|
| BMC TrueSight | 1.0% |
| vRealize Network Insight | 0.5% |
| Other | 98.5% |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 9 |
| Large Enterprise | 41 |
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?
What benefits and ROI should users seek in BMC TrueSight?
BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
VMware vRealize Network Insight delivers intelligent operations for software-defined networking and security. It helps customers build an optimized, highly-available and secure network infrastructure across multi-cloud environments. It accelerates micro-segmentation planning and deployment, enables visibility across virtual and physical networks and provides operational views to manage and scale VMware NSX deployments.
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