

BMC TrueSight and vRealize Network Insight compete in the network monitoring category. BMC TrueSight appears to have the upper hand due to its extensive infrastructure support and integrated management tools compared to vRealize Network Insight's specialization in visualizing network traffic.
Features: BMC TrueSight offers a wide range of monitoring support across various infrastructures, a single-pane view combining hardware to cloud perspectives, and integrated event management and capacity optimization tools. vRealize Network Insight excels in visualizing network flows and traffic analysis, providing granular insights into network interactions and supporting microsegmentation capabilities.
Room for Improvement: BMC TrueSight could enhance cloud monitoring stability and simplify deployment processes. Users desire lighter knowledge modules and easier reporting capabilities. vRealize Network Insight needs better integration with diverse network devices, improved export functions for firewall rules, and enhanced compatibility with non-VMware environments.
Ease of Deployment and Customer Service: Both products present deployment challenges, particularly in on-premises environments, attributed to complexity and resource demands. BMC TrueSight offers generally satisfactory support with occasional issues in response times, while vRealize Network Insight is noted for its user-friendly design but could use better documentation and vendor integration improvements.
Pricing and ROI: Both BMC TrueSight and vRealize Network Insight are priced on the higher side, reflecting their comprehensive features. BMC TrueSight's volume-driven pricing can lead to significant endpoint costs but offers potential savings in operations. vRealize Network Insight is viewed as expensive, though it provides detailed insights valuable to users, although additional modules incur extra costs. Both solutions generally lead to operational cost reductions and enhanced ROI through optimized network management.
I would rate their technical support a nine out of ten.
It's difficult to find necessary documentation, open tickets, and get support.
We are paying too much for technical support from VMware.
We are managing that one but usually we have an API connector between our firewall vendor and our VMware NSX.
There are some complexities with deployment that could be improved in BMC TrueSight.
Broadcom should improve by going back to what was working before, offering the suite of tools that clients actually use, and allowing clients to decide the best options for them.
BMC TrueSight licensing costs are on the more expensive side.
Broadcom is known for increasing product prices, making them expensive compared to what people used to pay.
Automated root cause analysis and predictive capabilities are powerful features that assist in resource utilization and capacity planning.
One of the biggest problems with VMware NSX is logging, and vRealize Network Insight helps by providing comprehensive logs.
| Product | Market Share (%) |
|---|---|
| BMC TrueSight | 1.2% |
| vRealize Network Insight | 0.7% |
| Other | 98.1% |


| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 9 |
| Large Enterprise | 41 |
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?
What benefits and ROI should users seek in BMC TrueSight?
BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
VMware vRealize Network Insight delivers intelligent operations for software-defined networking and security. It helps customers build an optimized, highly-available and secure network infrastructure across multi-cloud environments. It accelerates micro-segmentation planning and deployment, enables visibility across virtual and physical networks and provides operational views to manage and scale VMware NSX deployments.
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