BMC TrueSight Operations Management and Catchpoint cater to different IT infrastructure monitoring needs. Catchpoint often emerges as the favored product due to its more user-friendly experience and efficient performance monitoring capabilities.
What features are offered by BMC TrueSight Operations Management in comparison to Catchpoint?Users appreciate BMC TrueSight Operations Management for its comprehensive infrastructure monitoring, predictive analytics, and extensive integration support. Catchpoint offers real-time user experience monitoring, network diagnostics, and sophisticated synthetic transaction testing.
What areas of improvement can be found in BMC TrueSight Operations Management in comparison to Catchpoint?BMC TrueSight Operations Management users frequently mention its complexity, steep learning curve, and occasional performance issues as areas for improvement. Catchpoint garners feedback requesting enhanced reporting features and better documentation.
How is the ease of deployment and customer service of BMC TrueSight Operations Management in comparison to Catchpoint?BMC TrueSight Operations Management's deployment can be challenging, and its customer service receives mixed feedback, often citing response time issues. Catchpoint is noted for its straightforward deployment process and robust customer support.
What setup costs and ROI can be seen with BMC TrueSight Operations Management in comparison to Catchpoint?Users report that BMC TrueSight Operations Management comes with a higher setup cost, though it potentially offers good ROI through its extensive capabilities. Catchpoint is viewed by users as offering better value for its price, leading to higher overall satisfaction with the investment.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.
Learn more at: https://www.catchpoint.com/
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