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BMC TrueSight Network Automation vs Fortinet FortiManager comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
Microsoft Intune reduces costs and increases productivity by streamlining management and automating tasks with cloud-based features, enhancing ROI.
Sentiment score
7.5
BMC TrueSight Network Automation enhances efficiency, compliance, visibility, and reduces errors, leading to cost savings and increased productivity.
Sentiment score
7.4
Fortinet FortiManager offers cost-effective, unified management with long-term savings in time, money, and enhanced security visibility.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Importantly, when someone leaves the company, it helps protect document access on their devices.
Applications are deployed through Intune, and we see fewer tickets for common issues because we can resolve them through the solution.
 

Customer Service

Sentiment score
6.6
Microsoft Intune support receives mixed reviews, with premium responses praised and standard support often criticized for inefficiency.
Sentiment score
6.7
Customers mostly praised BMC TrueSight Network Automation's support for responsiveness and knowledge, although some desired faster response and deeper issue understanding.
Sentiment score
7.0
Fortinet FortiManager support is generally good but needs faster responses and improved technical expertise for complex issues.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
I'd rate their support a nine out of ten.
Fortinet's support has proven to be reliable, particularly as we've been engaged with them since the project's initiation.
They are responsive and resolve issues quickly when I raise a ticket.
 

Scalability Issues

Sentiment score
8.4
Microsoft Intune provides scalable cloud-based management, efficiently handling thousands of devices, praised for flexibility and robust performance.
Sentiment score
7.1
BMC TrueSight Network Automation is highly scalable with minor challenges, rated 7-8/10 by users. Improvements are still needed.
Sentiment score
7.4
Fortinet FortiManager offers scalable management for businesses, efficiently handling devices despite some hardware limitations, with high user ratings.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
You can raise the capacity as you go, and there is no limit for hardware.
If you are working with a private or public cloud, it is very scalable.
I'd rate it a nine out of ten in terms of scalability.
 

Stability Issues

Sentiment score
8.0
Microsoft Intune is praised for its stability, reliability, and frequent updates, with minor syncing and deployment issues reported occasionally.
Sentiment score
6.6
BMC TrueSight Network Automation is stable but requires proper planning; some users report performance and UI issues, needing restarts.
Sentiment score
8.1
Fortinet FortiManager stability varies; some experience reboots and bugs, while others find improvements with newer versions and upgrades.
We have not experienced downtime, bugs, or glitches.
Microsoft Intune has been very stable.
A couple of years ago, the performance was not as good as it is now, but there are noticeable backend improvements.
I rate the solution's stability ten out of ten.
95% of the time, there are no problems interacting with other devices.
 

Room For Improvement

Microsoft Intune faces challenges with integration, reporting, and user experience, needing better support for macOS, iOS, and third-party platforms.
Users recommend new features, cloud adapters, more hardware support, single sign-on, interface improvements, and better performance with affordable pricing.
Fortinet FortiManager needs improvements in user-friendliness, documentation, integration, performance, technical support, and more straightforward pricing and configuration.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
FortiManager is a good tool, but there is a lack of really advanced documentation.
If you have a couple thousand policies for FortiGate firewalls, it can take a few minutes to receive a response from the remote devices.
In such cases, their CPE or other devices on-site may become unreliable, leading to occasional configuration discrepancies.
 

Setup Cost

Microsoft Intune offers flexible and cost-effective pricing with Office 365 bundles, Azure integration, and potential for discounted rates.
BMC TrueSight Network Automation is costlier than competitors but is considered worth the investment and rated nine out of ten.
Fortinet FortiManager is cost-effective compared to competitors, though pricing varies based on device count and features.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
Fortinet has the best pricing currently on the market.
If you compare Fortinet and Palo Alto, Fortinet is cheaper, but if you compare Cisco and Fortinet, sometimes Cisco is cheaper because Cisco gives us more discounts because of the size.
It isn't the most expensive solution.
 

Valuable Features

Microsoft Intune offers robust integration, security, and management features, enhancing productivity and secure device management for enterprises.
BMC TrueSight Network Automation excels in network security, OS updates, reporting, compliance management, and maintaining equipment availability.
Fortinet FortiManager centralizes management, enhances network performance, and improves efficiency with easy deployment, scalability, and robust features.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
I can automate the installation of configurations using different programming languages like Python or HPE, and it's a GUI solution, so it's pretty easy to use, even for basic users.
It's very easy to install, and it's easy to discover and communicate with your device.
Without FortiManager, you cannot manage a complex environment across several sites with multiple firewalls.
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
264
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Network Autom...
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
Configuration Management (20th), Network Automation (9th)
Fortinet FortiManager
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
66
Ranking in other categories
Network Management Applications (4th)
 

Mindshare comparison

Configuration Management
Network Management Applications
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
SumitSrivastava1 - PeerSpot reviewer
Enables us to configure our network easily and get the most out of it
BMC TrueSight Network Automation transforms manual configuration tasks for network devices, which are complex and vary among different OEMs. With this tool, you can manage and control all new and old devices, ensuring they meet configuration needs. It provides updates on Cisco devices, and if any data is missing, you can generate it using a formula. I recommend BMC TrueSight Network Automation from the network side, as it provides excellent visibility and configuration management for vulnerabilities. The implementation requirements are certainly at level two. Overall, I rate the solution a seven out of ten.
HamedWasel - PeerSpot reviewer
Easy to set up with good integration capabilities but we've had troubles when moving devices
We've faced an issue when we need to move devices. Templates need to be recreated instead of having the policies, et cetera, cut and pasted over. Everything should just move over when we need to move devices instead of recreating everything from scratch. For the IPSEC tunnels, Fortimanager doesn't have all of the features that are available on Fortigate.
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Top Industries

By visitors reading reviews
Educational Organization
19%
Computer Software Company
12%
Financial Services Firm
8%
Manufacturing Company
7%
Financial Services Firm
20%
Computer Software Company
19%
Comms Service Provider
14%
Government
6%
Computer Software Company
16%
Financial Services Firm
10%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BMC TrueSight Network Automation?
The compliance management, patching, and OS upgrades are useful features.
What is your experience regarding pricing and costs for BMC TrueSight Network Automation?
The product is expensive. I rate the product’s pricing a nine out of ten, where one is cheap and ten is expensive.
What needs improvement with BMC TrueSight Network Automation?
The solution could have cheap pricing along with a simple deployment process.
What do you like most about Fortinet FortiManager?
The most valuable feature is the centralized management console.
What is your experience regarding pricing and costs for Fortinet FortiManager?
I find Fortinet FortiManager to be a bit more expensive, especially when considering the environment. It shows cost-e...
What needs improvement with Fortinet FortiManager?
The deployment of Fortinet FortiManager is quite complex and should be easier. It requires improvement in vulnerabili...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
BMC TrueSight Automation for Networks, TrueSight Automation for Networks, TrueSight Network Automation, BladeLogic Network Automation
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
SAP
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about BMC TrueSight Network Automation vs. Fortinet FortiManager and other solutions. Updated: May 2020.
850,760 professionals have used our research since 2012.