We performed a comparison between BMC Remedy and IFS Cloud Platform based on real PeerSpot user reviews.
Find out in this report how the two IT Asset Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of the solution includes all of its components since they act as the authentication system of the product."
"The most valuable feature of BMC Remedy is to take administrative access of a user."
"It includes features for automation, such as smart reporting capabilities."
"The asset discovery feature in BMC is notably better compared to ServiceNow."
"The product has excellent support for remote and hybrid environments."
"The solution is extremely user-friendly."
"BMC Remedy Asset Management is pretty easy for quite a lot of functions."
"It's a scalable product."
"Some of the strengths are Enterprise Management Solutions and the series of Management solutions which is number one in Gartner's report and has been for the last five years."
"The main reason for the ERP project was to bring together our fourteen sites, which had until then worked in separate silos."
"The most valuable features of IFS Applications are their intuitiveness and ease of use. The navigations are also straightforward, which makes it easy to train users. The feedback I always receive is that it is very user-friendly."
"All the modules are valuable in their own right, but everything has to go through the ERP. IFS has done an excellent job integrating the various modules to complete these processes. My expertise is in the finance module, but I have used the other verticals. It's an all-around good product."
"When it comes to financing, the solution has helped us to concentrate finance functions like accounting processes in one system. This includes about 70 internal entities around the world."
"IFS has been completely rebuilt, modernized, and cloud-based so we don't need bulky software installations."
"Scalability-wise, I rate the solution a nine or ten out of ten since it is an extremely scalable solution that can be used for various use cases with thousands of users."
"Individual user profiles that can be configured as templates to minimize data entry."
"If a user isn't using an out-of-the-box configuration, it can get a bit complex."
"BMC Remedy Asset Management could improve by adding intuitive dashboards."
"There is room for improvement regarding the customization as it tends to lag in terms of flexibility, particularly in comparison to competitors."
"BMC Remedy's change management module needs enhancement."
"Could be more user friendly for admins to manage."
"I would like to have more customized reporting because the management team loves customized reports with graphs."
"The solution must be flexible."
"The desktop technicians face some challenges with the solution."
"An area for improvement would be transactions, which can be tedious to complete as the process is very complex."
"The user interface can be improved. When you're clicking through the screens, there are some icons or symbols that really need updating and would be more useful and noticeable if they are aesthetically pleasing."
"The next version has already been released, and some of the technical things are a little bit behind the curve in development. This is specifically security, maintenance, security role maintenance, and creation. This is in their new product, called IFS Cloud."
"The solution needs to improve its documentation and user-friendliness."
"Some kind of bot assistance, some kind of artificial intelligence to help people solve the problems, would be interesting."
"We would like to see AI-driven CSI functions built into the tool that would allow us to quickly tie our improvement goals to metrics and activities, so Assyst will suggest the next steps to help us get closer to our goals."
"There are certain digital features that need to be incorporated, such as IOP."
"I have seen that one of the areas that my company has identified for improvement might be the rental management capabilities within the solution."
BMC Remedy is ranked 5th in IT Asset Management with 19 reviews while IFS Cloud Platform is ranked 8th in IT Asset Management with 29 reviews. BMC Remedy is rated 8.2, while IFS Cloud Platform is rated 7.8. The top reviewer of BMC Remedy writes "Great CMDB design, helpful technical support, and great features". On the other hand, the top reviewer of IFS Cloud Platform writes "Robust, customizable, and modern". BMC Remedy is most compared with ServiceNow, BMC Helix Discovery, Snow License Manager, Qualys VMDR and VMware Service Manager, whereas IFS Cloud Platform is most compared with SAP ERP, SAP S/4HANA, Oracle E-Business Suite, Microsoft Dynamics 365 Business Central and IBM Maximo. See our BMC Remedy vs. IFS Cloud Platform report.
See our list of best IT Asset Management vendors and best License Management vendors.
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